190 Retention Management Jobs - Page 4

Core Purpose of the Role HRBP aligns business objectives with employees and management in designated business units. The HRBP serves as a consultant to management and works collaboratively with the leaders in the OU team in understanding the business strategies, goals, objectives and key performance measures of the OU. Role Accountabilities Collaborating closely with the Operating Unit level leadership team andprovide required guidance and support with regard to Human Resources. Drive and implement rewarding culture in the organisation Drive talent discussions with the leaders Analysis continuous pulse of the business and coach the leaders to build a culture of high performance in the OU. Pr...

Role: Executive / Sr. Executive Department: Human Resource - Business Partner Work Location: Hyderabad Reporting To: Director / Associate Vice President - Human Resources Shift: 5:30pm to 2:30am / 6pm to 3am Working Days: Monday to Friday Key Responsibilities 1. Retention & Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healt...

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: Veronica.Monteiro@capita.com

Role & responsibilities Manage end to end employe life cycle Stakeholder management Employee connects Employee Engagement Share your CV to - kumarbaskar@pbpartners.com , southta@pbpartners.com

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...

Key Responsibilities: Data Archiving Implementation: Implement archiving objects specific to Materials Management (MM), such as purchase orders, material masters, and invoice verification data. Configure archiving programs and processes to identify, archive, and delete data according to retention policies. Test archiving procedures to ensure data integrity and efficient data retrieval from the archive. Data Retention and Compliance: Design and implement data retention policies for MM data, aligning with industry regulations and company requirements. Ensure compliance with data protection laws and regulations, when archiving MM data. Develop and maintain documentation related to data retentio...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovatio...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovatio...

Position Title: Claims Adjudication - Team Lead Claims - BF - 376-2597 - JR151923 Job Family: CLM > Claims Support Shift: Job Description: Job Title Team Lead - Claims Requirement Type Full-Time Employee Job Location Bangalore Requirement Level Team Leader Hiring Manager Manager Primary Skill People s Manager Business Operations Claims Business Business Operations Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular...

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...

We are on the lookout for HR Business Partner for a leading brand operating in Healthy food through Cloud Kitchen Operations. The job profile will be responsible for managing the employee cycle and experience in the respective region as Individual contributor role with a support of a team member. Individuals with prior experience of F&B, Cafeteria, restaurant, cloud kitchen industry will be most suited for this role. Onboarding, Induction, employee connect through frequent store visits, retention strategies, driving performance culture and employee engagement are all important parts of HRBPs involvement in talent management. The person needs to have a key eye in identifying skill shortages, ...

About the Role We're looking for a proactive and detail-oriented Retention Marketing Specialist to lead customer lifecycle engagement strategies and enhance retention through targeted, data-driven marketing. This role focuses on multi-channel executionincluding WhatsApp, email, SMS, push notifications, and in-app communicationswith a strong emphasis on campaign automation, performance analysis, and personalized customer journeys and product understanding. Key Responsibilities Develop and execute app and web-based retention campaigns across WhatsApp, email, SMS/RCS, push notifications, and in-app channels. Plan, manage, and optimize full-funnel customer engagement campaigns with a focus on us...

Job description We are seeking a dynamic and results-driven Real Estate Sales Team Leader to lead and manage the sales performance, and overall profitability of our branch. The ideal candidate will be responsible for driving revenue growth, , and ensuring the teams success in achieving sales targets. This role requires strong leadership, financial acumen, strategic thinking, and an in-depth knowledge of the real estate market. Key Responsibilities: Sales Leadership: Drive and manage sales efforts to meet or exceed revenue targets and KPIs. Mentor and guide the sales team, providing coaching and support to improve performance and close deals. Monitor market trends and competitor activities to...

Qualitykiosk Technologies is hiring a Renewal Lead -Renewal and License Cross Sales. Location: Mahape, Navi Mumbai Experience Required: 5+ years in SaaS Sales / Account Management / License Renewals Job Overview: We are seeking a proactive and experienced to drive SaaS renewal sales, upsell opportunities, and cross-licensing strategies across our key enterprise accounts. The ideal candidate will be responsible for managing the entire customer lifecycle of renewal, with a focus on revenue retention and growth. Key Responsibilities: Manage end-to-end renewal and cross-sell activities for assigned enterprise SaaS accounts. Identify opportunities to upsell or cross-sell licenses, modules, and se...

Casagrand is seeking a proactive and customer-focused Customer Retention Executive for its Pune operations. The ideal candidate will be responsible for building strong relationships with existing customers, ensuring their satisfaction, resolving concerns promptly, and reducing attrition. This role is vital in maintaining brand loyalty and enhancing customer experience throughout the post-sales process. Key Responsibilities: Serve as the primary point of contact for existing customers post-booking. Address customer queries, concerns, and grievances in a timely and professional manner. Build trust and rapport with customers through regular communication and proactive support. Monitor customer ...

We are looking for an experienced Team Lead for managing desk Account Managers focused on building and driving a strong retention-focused strategy, reduce churn, and uncover upsell and cross-sell opportunities within existing accounts. This role is critical to strengthening long-term customer relationships. Responsibility: Team Leadership & Development: Lead, coach, and manage a team of 20 Desk Account Managers. Set and monitor KPIs around Customer Retention, Revenue Protection, Upsell pipeline, and Account Health scores. Drive daily huddles, pipeline reviews, and regular performance check-ins to ensure team success. Retention & Churn Reduction: Build and execute customer engagement strategi...

Role & responsibilities - Clear understanding of the customer requirements, ask relevant questions to offer a suitable solution that is most favourable from the customers perspective Ability to prepare project estimates with right bifurcations and set up the right expectations, Account Planning: Building a comprehensive account plan, identifying key relationship metrics and decision makers, and opportunities in line with the company direction. Hands-on experience in all sales process elements from Approaching Customers, Creating Presentations and Proposals, Negotiations, Setting up the right payment terms aligned to companys norms and regulations, Running Offers to build the pipelines, Prepa...

Number of Openings 1 ECMS ID in sourcing stage 530513 Assignment Duration 6 Months Total Yrs. of Experience 10+ Relevant Yrs. of experience 5+ Detailed JD (Roles and Responsibilities) Module: SAP Archiving Experience: 5+ years of relevant experience in Archiving Skills and Experience: SAP Archiving Expertise: Deep understanding of SAP data archiving concepts, tools, and processes. Functional Knowledge: Experience with SAP functional areas like FI/CO, SD, MM, PM, etc. Technical Skills: ABAP programming, database analysis (TAANA, DB02, DB15), and potentially experience with content servers or other imaging solutions. ILM & Retention Management: Understanding of SAP ILM, retention management, a...

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during rene...

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during rene...

Talent Acquisition Employee Retention & Engagement. Performance Management System HR Operations & MIS Reporting Strategic HR Planning Administrative Management Policy Development & Compliance Required Candidate profile 5+years of experience in HR roles in manufacturing industry Familiar with labor laws, statutory norms, PF/ESIC, & compliance audit Experience in designing appraisal system, HR policy Good comms skills