256 Retention Management Jobs - Page 4

Responsibilities: Manage client relationships through regular meetings & retention strategies Generate leads, lead management & retain clients in B2B sales Oversee field sales activities & customer satisfaction Travel allowance Accidental insurance Sales incentives

HR Manager role: Drive PMS, Talent Acquisition & Onboarding, Employee Engagement, Payroll & Compliance. 8+ yrs exp. Female candidates Only. Apply email resume to: jacqueline@zugeelectric.in

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

Responsibilities: Manage client relationships through regular meetings & retention strategies Generate leads, lead management & retain clients in B2B sales Oversee field sales activities & customer satisfaction Travel allowance Accidental insurance Sales incentives

Role: Executive HR Department: Human Resource Business Partner Work Location: Airoli , Navi Mumbai Mode : Work from Office Reporting To: Senior Manager-Human Resources Shift: 12pm to 9pm / 1pm to 10pm Working Days: Monday to Friday Key Responsibilities Retention & Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healthy employe...

Hiring for a Customer Success Manager with leading firm in Mumbai. This is primarily a farming role focused on repeat client registration and long-term client retention. Strong communication skills. Drop cv at sarika.bhandari@acumont.com

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

Location: Metro Cities (Mumbai / Delhi NCR / Bengaluru) Experience: 10-15 years Compensation: 60-70 LPA (with 15 to 20 Bonus) Industry: Risk Consulting & Insurance Broking Employment Type: Full-Time, Permanent About the Company Join one of the leading global risk consulting and insurance broking firms, known for its innovative HR Tech solutions, deep domain expertise, and customer-centric approach. With a strong portfolio of SaaS-based platforms and a marquee client base, the company is redefining how organizations manage human capital and risk. Role Overview As a Client Retention Manager HR Tech SaaS , you will be the strategic relationship custodian for enterprise clients using our HR SaaS...

The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback loop from customers to various product teams. Job description: Understanding our values and acting based on them Being responsible for continuously re-evaluating teams KPIs so they adequately reflect the current situation and progress Weekly meetings with Team Leads (TL)s to provide appropriate feedback/support based on results/findings to improve overall performance Maintaining and improving cross office / cross team relationships and processes. Being able to support your team with operational...

Job Title: Client Retention Manager HR Tech SaaS Products Location: Metro Cities (Mumbai / Delhi NCR / Bengaluru) Experience: 10-15 years Compensation: 50 60 LPA (with variable @10 Lacs) Industry: Risk Consulting & Insurance Broking Employment Type: Full-Time, Permanent About the Company Join one of the leading global risk consulting and insurance broking firms, known for its innovative HR Tech solutions, deep domain expertise, and customer-centric approach. With a strong portfolio of SaaS-based platforms and a marquee client base, the company is redefining how organizations manage human capital and risk. Role Overview As a Client Retention Manager HR Tech SaaS , you will be the strategic re...

As a Customer Service Representative, your primary responsibility will be to ensure a delightful experience for our students and parents by building a strong rapport with them. You will address their concerns promptly and offer quick resolutions to any issues that may arise. Collaboration and consultation with parents, teachers, branch heads, and other stakeholders will be essential to create a favorable learning environment for the students. You will also be responsible for collecting outstanding fees from parents within the specified time frame and ensuring the retention of students while minimizing left-outs. Working closely with both academic and non-academic teams, you will manage class...

Job Title: HR Business Partner (HRBP) Location: Bangalore - WFO onlyShift: Night Shift Department: Human Resources Job Summary: The HR Business Partner (HRBP) acts as a strategic advisor to business leaders, aligning HR initiatives with business objectives. The HRBP provides expertise in areas such as talent management, organizational development, employee relations, and performance management to drive a high-performance culture. Key Responsibilities: Provide HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned business groups. Builds and maintains effective working relationships with leaders and employees to provide guid...

At EY, you will have the opportunity to shape a career tailored to your unique talents, supported by a global network, inclusive environment, and cutting-edge technology to empower you to reach your full potential. Your distinctive voice and perspective are essential in contributing to EY's continuous improvement. By joining us, you will not only create a rewarding journey for yourself but also contribute to building a more inclusive and efficient working world for everyone. As an ILM - Senior, you are required to have a minimum of 6 years of experience in SAP Data Archiving. Your responsibilities will include working on archiving projects involving migration from ECC to S/4HANA, analyzing d...

Job Title : Manager - Customer Success Location: Salt Lake, Sector 5, Kolkata Shift Timings: 1:15pm to 10:30pm | Alt Saturdays till 6:30pm Employment Type: Full Time On-Site Industry: Telecommunications, Security and Managed IT Salary: Upto 12 LPA Who are we: Salescom Services, a subsidiary of ABI Business Services, owns & operates 2x separate Businesses with annual turnover past 5M current financial year & has been operating for over a decade. ABI, being the parent Company, does trading as V4One ( https://v4one.co.uk ) & also as V4 Consumer ( https://v4consumer.co.uk ) & both have been trading over a decade led by multi-functional teams & leadership. V4One is a full-service B2B technology p...

Category Manager Consumer Business Experience: 5 - 9 Years Exp Salary : Competitive Preferred Notice Period : Within 45-60 Days Opportunity Type: Onsite(Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills : Profit and Loss Management, GTM, Retention Management Practo (One of Uplers' Clients) is Looking for: Category Manager Consumer Business who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Job Description Role Overview - This is a high-impact business...

Role & responsibilities Own and manage customer engagement strategy via MoEngage/Clevertap across push notifications, in-app messaging, email, WhatsApp, and SMS. Develop and execute retention-focused campaigns to reduce churn and increase repeat purchases. Segment users effectively using behavioral and transactional data to create personalized customer journeys. Design and optimize automated workflows for onboarding, engagement, win-back, and reactivation campaigns. Work closely with the marketing, product, and data teams to ensure campaigns align with brand tone, product updates, and business goals. Track and analyze campaign performance using MoEngages analytics & dashboards; identify tren...

Chase leads and turn them into happy customers Keep our community engaged & coming back Solve problems, support people, and spread good vibes Experiment with campaigns, dive into data, and share ideas Work from home Health insurance Annual bonus Retention bonus Course reimbursements Job/soft skill training

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Casagrand is seeking a proactive and customer-focused Customer Retention Sales Manager for its Coimbatore and Tirupur operations. The ideal candidate will be responsible for building strong relationships with existing customers, ensuring their satisfaction, resolving concerns promptly, and reducing attrition. This role is vital in maintaining brand loyalty and enhancing customer experience throughout the post-sales process. Key Responsibilities: Serve as the primary point of contact for existing customers post-booking. Address customer queries, concerns, and grievances in a timely and professional manner. Build trust and rapport with customers through regular communication and proactive supp...

CBM India Trust is committed to improving the quality of life of people with disabilities by addressing disability as both a cause and consequence of poverty. We partner with local, national, and international actors to create an inclusive society where every person with a disability can achieve their full potential. Role Objective As the Manager Supporter Services & Database Management, you will lead and optimize supporter engagement and database operations, ensuring a seamless donor experience, driving retention, and maximizing income generation in alignment with CBM Indias mission. Key Responsibilities Develop strategies to enhance engagement with new and existing supporters. Drive donor ...

Labcorp (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. Systems Archival COE - Data Archive Analyst We are building a data archiving center of excellence. This new team will be responsible for working with our business partners across the globe to identify, analyze, extract and secure data thereby allowing application owners to decommission legacy systems and continue to maintain data compliance in...

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...

Develop and manage marketing campaigns aimed at improving subscriber retention across multiple channels (email, direct mail, on-site messaging) Partner with internal and external resources to develop and execute all retention marketing campaigns inclusive of In-App Messaging, Email, and other retention techniques Partner with Brand and Product marketing to develop key messaging points and direct response creative across mediums Develop email best practices to share with stakeholders across the organization including creative, marketing Analyze marketing campaign performance including email metrics, conversion, and retention to understand effectiveness and ROI Good knowledge of retention mark...

Role & responsibilities We are seeking a proactive Virtual Customer Success Account Manager (vCSAM) to manage customer relationships, ensure satisfaction, and drive successful service delivery. This role requires strong communication skills, attention to detail, and collaboration with various teams. As a vCSAM, you will leverage your technical expertise, business acumen, and industry perspectives to orchestrate post-sales delivery and support of Microsofts products and services in partnership with primary delivery leads, empowering customers to achieve meaningful business outcomes by accelerating value realization and service utilization. If you are tech-savvy with a passion for Cloud and IT...

Role & responsibilities Customer Lifecycle Management Retention & Loyalty Programs Campaign Management Cross-Functional Collaboration Innovation & Growth Key KPIs Repeat booking rate (%) Customer lifetime value (CLV) Churn rate / retention rate Net Promoter Score (NPS) Campaign ROI (redemptions, engagement, conversions) Preferred candidate profile 2+ years of experience in Retention specifically Graduate in relevant field Excellent Communication Immediate joiners (Preferred)