87 Retention Management Jobs - Page 4

Experience of selling / application of cutting tools / applications / Machine tools / Grinding wheels OR in metal cutting industry (Production / engineering departments). Excellent command on written and spoken English. Spoken regional language. Good interpersonal skills, team player. Good handling of MS Office. Experience in CRM. Recruit customers by providing the Value Proposition based upon Liquid Tool using 4 step sales process. Conduct Tests and demonstrate & document the added values. Retain customers by implementing Retention Management. Increase share of wallet. Work on Vital Parameters execution. Handle commercials, overdue management, etc. CRM usage for handling customers life cycle. Initiatives to strengthen Brand Positioning in the market @ customers. Work with Industrial Partners (MTB / CTM) to strengthen collaboration for provinding better solutions to customers and grow the business. Provide value adding services to customers. Complaints handling in accounts. Development of the territory and market share. Develop long-term customer loyalty and enthusiastic customers. Direct and Indirect business (handling of Business Partners - training and developing the market.)

Experience of selling / application of cutting tools / applications / Machine tools / Grinding wheels OR in metal cutting industry (Production / engineering departments). Recruit customers by providing the Value Proposition based upon Liquid Tool using 4 step sales process. Conduct Tests and demonstrate & document the added values. Retain customers by implementing Retention Management. Increase share of wallet. Work on Vital Parameters execution. Handle commercials, overdue management, etc. CRM usage for handling customers life cycle. Initiatives to strengthen Brand Positioning in the market @ customers. Work with Industrial Partners (MTB / CTM) to strengthen collaboration for provinding better solutions to customers and grow the business. Provide value adding services to customers. Complaints handling in accounts. Development of the territory and market share. Develop long-term customer loyalty and enthusiastic customers. Direct and Indirect business (handling of Business Partners - training and developing the market.) Living life as per Blaser Swisslube processes. Liquid Tool Our way of life! Exp.IN Machine tools and cutting tools Should Know local language

Recruitment : Ability to negotiate job offers, salaries, and terms to meet both candidate and organizational needs. Communication : Strong verbal and written skills to interact with candidates, management, employees and stakeholders effectively. Problem-Solving : Addressing challenges like candidate dropouts, skill gaps, or hiring delays with creative solutions. Attendance & Leave Management: Ensure employees are all briefed about their attendance, leave policies and monitor them on a day to day basis. Technical Proficiency : Familiarity with HR rules and regulations, labour laws, ESI, PF, etc., Employee Relations : Building trust, addressing grievances, and maintaining a positive work environment. Adaptability : Staying updated with HR trends, technology, and workforce dynamics.

*This role is for one year direct contract from Amazon We are looking for a dynamic, organized self-starter to join our Recruiting Services organization in Bangalore location. Recruiting Services supports Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination, globally. This position is for Recruiting Services, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Amazon is seeking a delivery-oriented HRS Associate with 2+ years of HR experience to join our Recruiting Services team. This role will focus on working on non-scheduling activities like screening applications. The ideal candidate must have a proven record of managing high volume of data and an exceptional level of accuracy. Key job responsibilities: Handle non-scheduling activities like Profile screening comparison and validation of profiles on different Recruiting services tool. Come up with process improvement ideas and participate in continuous improvement/Lean projects Maintaining highest quality and improving customer experience Address customers queries on a timely manner Adhere to process level SLAs Able to work on critical processes which needs dive deep and attention to details Proactive with deliverable and display Ownership Providing guidance and support with queries from team mates Basic qualifications - 6+ months of human resources experience - 6+ months of Microsoft Office products and applications experience - Experience in confidential environments - Bachelor's degree is minimum Preferred Qualifications: - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of Microsoft Office products and applications experience

International Sales / Retention / Collection Location: Bellandur Fixed US Shift 5 Days Working (Fixed weekend Offs) Salary: upto 40,000 Take Home 2-Way Cabs Provided (Up to 20 km Radius) Any Graduate with relevant experience

Hiring for Regional Lead Retention Specialist (Tamil and Malayalam Speaking ) Required . Job Location- Chennai or Noida Experience/Skills Requirements: Experience: Customer retention, service, or recharge collection roles, ideally within Telecom (DTH experience preferred). Customer Focus: Strong drive to retain subscribers, with a high degree of customer-centricity. Partner Management: Skilled in managing agencies, overseeing calling processes, and building productive partnerships. Analytical Skills: Proficient in data analysis, with advanced skills in Excel and PowerPoint for tracking, reporting, and presenting insights. Service Delivery Orientation: Proactive in ensuring service reliability, with a focus on retaining customers in network-limited areas. Goal-Oriented: Demonstrates a results-driven attitude and a proactive approach to achieving retention and win-back targets.

Acknowledge the customer and handle guests well. Customer Concern Resolution. Administer CSI in-dealership Survey (post card). Customer Satisfaction level analysis. Drive for Corrective and Preventive Actions. Increased Customer Retention Required Candidate profile • Improve customer loyalty and referrals. • Maintain high standards of house keeping. • Assist in CRM activities. • Maintain good relations with existing customers. • Conduct customer events.

Role: HRBP Location: Pune Experience: 4-8 Qualification: Postgraduate (MBA-HR)/ Graduate + HR Certification/ Diploma/Executive Prog. Job Requirements Excellent Communication skills Experience in Employee connect, Attrition and retention, Compensation and benefit, Grievance handling, Employee engagement, Exit process and Performance management. Strong understanding of HR practices and HRIS/Data Analytics Develop and implement talent development programs (employee connect, performance management, trainings etc) Address employee concerns and facilitate conflict resolution Coach and support managers in managing employee performance and development, in-line with organization goal plan and values Connect with employees and understand the pulse, Handling grievances, Attrition management, Work on Surveys and Feedback, Data Analytics and Dashboards,

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The candidate should act as a change agent, acting as a catalyst to drive vertical/org. level changes. Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM pool Attrition management for the program/process Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually HR Reach out Connect one-on-one with Analyst- Manager pool during the pulse check Govern leadership connects for the program Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program Coach employees for them to invest in their capability building Performance Appraisal and Career Planning Conduct sessions to educate employees on Performance Management System Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines Guide & sensitize managers with evaluation process Close appraisal calibration with Business HR Ops Compliance Conduct exit interviews of Analyst-Process Manager within timelines Timely closure of Bottom Quartile Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified Tracker Updating and Reporting Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels Minimum Qualifications Graduate + MBA Overall experience of 3 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry Shift Timings - 11:30 am to 8:30 pm Notice Period required - 45 to 60 Days at max

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The candidate should act as a change agent, acting as a catalyst to drive vertical/org. level changes. Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM pool Attrition management for the program/process Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually HR Reach out Connect one-on-one with Analyst- Manager pool during the pulse check Govern leadership connects for the program Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program Coach employees for them to invest in their capability building Performance Appraisal and Career Planning Conduct sessions to educate employees on Performance Management System Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines Guide & sensitize managers with evaluation process Close appraisal calibration with Business HR Ops Compliance Conduct exit interviews of Analyst-Process Manager within timelines Timely closure of Bottom Quartile Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified Tracker Updating and Reporting Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels Minimum Qualifications Graduate + MBA Overall experience of 3 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry Shift Timings - 6 pm to 3 am Notice Period required - 45 to 60 Days at max No. of working days - 5 days working

Role & responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Preferred candidate profile Preferred to work in eve shift Preferred Immediate or 1month notice period Perks and benefits As per company policy

Provides support for Enterprise Content Management Systems (ECMS) such as Aconex and InfoWorks and archival/retention management systems such as DocFinity, and other associated tools Interacts with end users to support, troubleshoot, and resolve issues Education and Experience Requirements: 6-8 yrs. Of working experience in Document Management. Required Knowledge, Skills, and Abilities: Experience in EPC industry is desirable Experience in using standard Electronic Document Management System (EDMS) to register, control, distribute, transmit and archive project records. Plans, controls, and carries out records management and administrative activities for the project for one or more key result areas, e.g., document control, communications control, file administration, or client administrative support. Proven capability of processing a high volume of supplier and/or project documentation. Develop and support the implementation of the records retention and turnover plans. Work in team environment and provide training on Work process and tools.