Provilac Dairy Products is seeking a dynamic and results-driven Corporate Tie-Up Executive to spearhead strategic partnerships with corporates. The role involves engaging with HR teams of various companies to establish tie-ups that offer exclusive benefits to employees, including special offers on Provilac products, participation in Below-The-Line (BTL) activities, corporate events, and exploring corporate gifting opportunities. If you are a people-person with a knack for building relationships and driving business growth, wed love to have you on board!Key ResponsibilitiesCorporate Outreach: Identify and visit potential corporate clients to pitch Provilac’s offerings and establish mutually beneficial partnerships.HR Engagement: Collaborate with HR departments to design and implement exclusive employee benefit programs, such as discounts, subscription plans, or wellness packages featuring Provilac dairy products.BTL Activities: Coordinate and execute Below-The-Line (BTL) activities within corporate premises, such as product sampling, health workshops, or interactive sessions to promote Provilac’s range.Corporate Events: Represent Provilac at corporate events, ensuring brand visibility and fostering connections with key stakeholders.Corporate Gifting Solutions: Develop and pitch customized gifting options (e.g., dairy product hampers) for festivals, employee appreciation, or special occasions.Relationship Management: Maintain strong, ongoing relationships with corporate partners to ensure repeat engagements and long-term collaborations.Market Research: Stay updated on industry trends, competitor offerings, and corporate needs to tailor proposals effectively.Reporting: Track and report on tie-up progress, employee engagement metrics, and revenue generated from corporate partnerships.Skills and QualificationsExperience: 2-4 years of experience in business development, sales, or corporate relationship management (experience in FMCG or dairy industry is a plus).Communication: Excellent verbal and written communication skills to pitch ideas and negotiate with HR and corporate decision-makers.Networking: Strong interpersonal skills with a proven ability to build and maintain professional relationships.Creativity: Ability to design engaging BTL activities and innovative gifting solutions that resonate with corporate audiences.Self-Starter: Proactive, target-oriented, and comfortable working independently with minimal supervision.Travel: Willingness to travel locally to meet corporate clients and attend events as required.Education: Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred but not mandatory).Tech Savvy: Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools for managing client interactions.What We OfferCompetitive salary with performance-based incentives.Opportunity to work with a growing dairy brand committed to quality and innovation.Exposure to diverse corporate environments and a chance to shape employee wellness programs.Supportive team culture with room for growth and creativity.

Roles and ResponsibilitiesGenerate leads through cold calling, outbound calls, and email campaigns to drive sales growth. Qualify leads and identify customer needs Provide information to customers about Provilac Dairy products and their benefits Upsell and cross-sell additional products and servicesBuild and maintain positive relationships with customersCollaborate with internal teams to resolve customer queries and concerns in a timely manner.Meet or exceed monthly targets by consistently meeting sales quotas and goals.Stay up-to-date with industry trends, competitor activity, and market developments to inform sales strategies.Desired Candidate Profile Minimum 1-2 years of experience in sales/presales/inside sales, preferably B2CStrong skills in inside sales, presales, cold calling, outbound processing, telesales, international voice process.Ability to work independently with minimal supervision while maintaining high levels of motivation.Strong negotiation skillsProficient in Microsoft Office Suite and CRM software

Role & responsibilities Provilac Milk is seeking a Customer Care Executive to provide exceptional support to our valued customers. The ideal candidate will have a strong customer service background, excellent communication skills, and a passion for ensuring customer satisfaction.Responsibilities:Serve as the first point of contact for customer inquiries, concerns, and feedback via phone, email, and other communication channels.Provide accurate and timely information about Provilac Milk products, services, and delivery schedules.Address customer complaints and resolve issues in a professional and empathetic manner, escalating complex cases to the Customer Service Manager as needed.Process customer orders, changes, and cancellations accurately and efficiently.Maintain detailed records of customer interactions and transactions in the CRM system.Follow up with customers to ensure their issues are resolved and they are satisfied with the service.Identify trends in customer inquiries and feedback, and provide recommendations for process improvements.Adhere to company policies and procedures, including telephone etiquettes and service standards.Collaborate with other departments, such as sales and operations, to ensure seamless customer experience. Preferred candidate profile Qualifications:Bachelor's degree in any field.Minimum 1-3 years of experience in a customer service role, preferably in a BPO setting.Excellent English communication skills, both verbal and written.Strong understanding of telephone etiquettes and customer service best practices.Skills:Excellent communication and interpersonal skills.Active listening and problem-solving skills.Ability to remain calm and professional in challenging situations.Strong organizational and time-management skills.Proficiency in CRM software and Microsoft Office Suite.Ability to work independently and as part of a team.Customer-centric attitude and a passion for providing outstanding service.Knowledge of the dairy industry and products is a plus.The candidate can reach out to us on call +91-7030057211 and +91-8208682034