Wise Payments

10 Job openings at Wise Payments
WISE is hiring KYC Operations Associate Analyst in Hyderabad hyderabad 1 - 6 years INR 5.0 - 6.0 Lacs P.A. Work from Office Full Time

Salary: 5.2 LPA to 6 LPA + RSUs Shifts & week offs: Rotational Work mode: In office Experience: 1 to 6 years (Freshers are not eligible) As a KYC Operations Associate Analyst, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence, analysing customer activities, and ensuring that our KYC records are kept up to date according to our internal standards. This role is a great opportunity for people who are interested in development in the KYC domain. Job Responsibilities Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews. Take risk-based-approach decisions in your reviews ensuring risk mitigation standards are met. Collect, analyse, and verify customer information according to KYC/AML guidelines and understand potential risks associated with each customer type. Assess customer identity documents, online company registries, complex business structures, ultimate beneficial ownership, customer source of wealth documentation, adverse media screening and other sources to make your decisions. Transaction monitoring and periodic reviews: Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage. Documentation and record keeping: Ensure customer records are accurate and updated as required. Maintain organised and detailed records of customers and decisions made during the KYC process. Ensure compliance with data privacy regulations and internal data security protocols. Risk assessment and escalation: Perform and document customer risk assessment based on collected information. Escalate to relevant teams when identifying activities exceeding our internal risk tolerance. Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed, ensuring proper documentation and rationale. Customer communication: Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email, and chat). KPIs: Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team. Other: Tasks that are related to the position and are assigned to you by your lead. Participating in meetings, training, internal and external events. If you are interested please copy paste below link in a browser and apply. https://wise.jobs/job/kyc-operations-associate-analyst-in-hyderabad-jid-1726 Post applying you will receive an online assessment your emails account, please complete it ASAP. We will reach out candidates who clear the assessment and schedule interviews.

Employee Relations Specialist hyderabad 2 - 5 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Company Description Wise is a global technology company, building the best way to move and manage the worlds money, Min fees Max ease Full speed, Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money, As part of our team, you will be helping us create an entirely new network for the world's money, For everyone, everywhere, Job Description More about our mission and what we offer, Were looking for a Employee Relations Specialist to join our People Services team in the India office This role suits someone who is passionate about all things ER, but also wants the unique opportunity to have an impact on Wises mission and support our Wisers, Leads and wider teams in delivering a seamless employee experience throughout the entire ?Wiserjourney, This role will report to our APAC Employee Relations Regional Lead, based in Singapore, Your Mission As one team, our vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice To help us get there, youll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates, Youll also provide input on team goals, KPIs, efficiencies, process improvements and future optimization of our People Services team, through deliverables in local and global projects, Heres how youll be contributing to the team: Being a trusted and accountable specialist supporting end-to-end ER matters within dedicated business functions Supporting and advising Wisers and Leads through a significant volume and range of situations, including complex cases (from internal conflict management to external escalated cases) You will also balance our exposure and appetite to risk in the process, Partner with ER Specialists around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI, legal considerations and best practice, Collaborate with People Partners to complement their functional business insights with your ER data and expertise, Analyse and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices, Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the other SMEs to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice, Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow, Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data, Provide additional support to the wider People team and other leaders with ad-hoc tasks/data queries and project-based work, This Role Will Give You The Opportunity To Contribute strategic thinking towards the bi-annual planning cycles: collate data on stakeholders team performance, share ideas for improvements and lead new projects, Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook, Maximise advisory impact and partnership: collaborate with the People Partners and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships, Qualifications About you: Strong HR experience: previous and demonstrable experience in a HR Advisor / ER Specialist role within APAC, owning and advising on a range of ER matters end-to-end Including (not an exhaustive list); advising on capability and conduct cases, absence cases, supporting grievances, advise on and support with change management decisions, carrying out Exit Interviews and on the rare occasion support with external claims or disputes raised through statutory bodies, labor authorities or employment courts across APAC region, Subject matter expert in employment law and ER advice: Senior Leadership will look up to you for sound advice on a variety of complex cases You need to have strong knowledge of Indias employment law landscape, Strong growth mindset: being resilient to and excited about change in a hyper-growth environment, with the opportunities it brings and the multiple projects youll be involved with simultaneously This is a team effort but each Wisers contribution is crucial to Wises ongoing success, Data driven: you always start with data, facts and insights to help inform your approach through storytelling to solving problems and analysing needs, A heap of empathy and emotional intelligence: youll need to be able to communicate effectively and inclusively, both in person and in writing, and deal with confidential information in a professional manner, Adaptable: youll be as comfortable working with ambiguity as you are with certainty, as we need someone who can be agile enough to respond to changing priorities, but be able to have big-picture proactive thinking for the long-term path ahead, Collaborative: with tested communication and facilitation skills, you guide a vast variety of stakeholders, building and fostering relationships over time, but also not afraid to challenge through healthy discussions, Eagle-eyed attention to detail Ability to deal with confidential information in a professional manner Courageous and calm in challenging situations Some Extra Skills That Would Be Great Tech savvy: familiar with Google Suite, Slack, Workday, but also adept to learning new technology as we grow, Financial services experience: you possess deeper insight to empower our team further with our commercial strengths, weaknesses, opportunities and threats, Regional experience: you have employment law experience in other countries in the APAC region, Additional Information For everyone, everywhere We're people building money without borders ? without judgement or prejudice, too We believe teams are strongest when they are diverse, equitable and inclusive, We're proud to have a truly international team, and we celebrate our differences, Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers, If you want to find out more about what it's like to work at Wise visit Wise Jobs, Keep up to date with life at Wise by following us on LinkedIn and Instagram,

Customer Support Senior Team Lead hyderabad 8 - 13 years INR 13.0 - 16.0 Lacs P.A. Work from Office Full Time

The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback loop from customers to various product teams. Job description: Understanding our values and acting based on them Being responsible for continuously re-evaluating teams KPIs so they adequately reflect the current situation and progress Weekly meetings with Team Leads (TL)s to provide appropriate feedback/support based on results/findings to improve overall performance Maintaining and improving cross office / cross team relationships and processes. Being able to support your team with operational tasks when needed and also doing operational tasks to keep up the relevant know how Communicating with the Customer Support (CS) Training coordinator / site to ensure appropriate training is provided. Communicating team's progress through KPI and other relevant analysis to other teams on a regular basis Representing the team in audits Owner of the teams’ travel and entertainment budget Responsible for the teams’ development, performance and efficiency Actively participate in hiring What we’re looking for: Based in our India office Leadership Experience - 2 years in an external CS organisation Prior experience working with Business Customers or Consumers. Passion for customer experience, technology, leading people and teams; Ability to multi-task and take responsibility in challenging situations, as well as ability to manage, delegate and oversee cross-team projects; Willingness to dive into numbers to support process improvements, prioritising, forecasting; Proven track record of taking individual ownership and responsibilities beyond your main daily responsibilities as well as being a great team player; Great cross team communication and listening skills; Good product knowledge.

Fincrime Outsourcing Coordinator hyderabad 1 - 4 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Company Description Wise is a global technology company, building the best way to move and manage the worlds money, Min fees Max ease Full speed, Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money, As part of our team, you will be helping us create an entirely new network for the world's money, For everyone, everywhere, Job Description More about our mission and what we offer, Salary Range: INR 1,150,000 To INR 1,375,000 + RSU's Annually Were looking for a Fincrime Outsourcing Coordinator in Hyderabad to join the FinCrime Vendor Management team, to support our vendor teams to achieve their goals We are specifically looking for an Outsourcing Coordinator for Sanctions, this means were looking for someone with previous FinCrime prevention experience or background, The Outsourcing Coordinator acts as a bridge between the internal and outsourced teams to track and support outsourced teams' performance, Your Mission, Should You Choose To Accept It Performance management Regularly monitoring the performance and training needs of the outsourced teams, to improve the quality of their work, Communication and change management Ensuring smooth communication flow between the internal and outsourced teams to ensure that the outsourced teams have access to the required materials and process guidelines to do their best work The Outsourcing Coordinator will liaise with Ops leadership and our Product team on outsourcing demand and capacity to ensure sufficient staffing and adherence to SLAs at all times, Working with data & reporting Working with the relevant Wise BI tools to ensure the vendors have access to and the ability to analyse relevant SLAs and agent performance data Addresses any issues with the reports and works on finding long term solutions, Process design and improvement The coordinator highlights technical and product gaps in our outsourcing, reports bugs and is the main contact for the relevant Wise operational team The Outsourcing Coordinator is responsible for creating, maintaining and updating procedures and processes for outsourcing teams and diligently documenting them, Onboarding procedures The Outsourcing Coordinator is responsible for onboarding any vendor new joiners to the Wise structure by managing the Contingent Workers space and cooperating with the Wise UT team, Qualifications Skills/requirements: Process knowledge This individual has either strong knowledge on our internal operational processes ('fully skilled') or is willing to go through intense, fast-tracked training on them, Analytics The Outsourcing Coordinator is experienced in using data to monitor and improve the productivity and quality of outsourcing teams, Preferred Skills And Experience 6-12 months of FinCrime prevention experience Sanctions compliance understanding Understanding of AML/CFT regulations and frameworks Knowledge of KYC/CDD procedures and requirements Familiarity with transaction monitoring and screening processes Additional Information Whats It Like To Work In The Team We collaborate with many different stakeholders, and will occasionally be challenged by pulling a number of projects simultaneously Sometimes our days are longer and more stressful, sometimes our days are shorter and more relaxed Its up to you to hold a healthy balance, We are all working on an agreement of honesty we do what we promise, ask help when its needed, help others if help is asked Every member of the team is crucial and has an effect on the rest of the team, For everyone, everywhere We're people building money without borders ? without judgement or prejudice, too We believe teams are strongest when they are diverse, equitable and inclusive, We're proud to have a truly international team, and we celebrate our differences, Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers, If you want to find out more about what it's like to work at Wise visit Wise Jobs, Keep up to date with life at Wise by following us on LinkedIn and Instagram, Show more Show less

Customer Support Senior Team Lead hyderabad 3 - 6 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Company Description Wise is a global technology company, building the best way to move and manage the worlds money, Min fees Max ease Full speed, Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money, As part of our team, you will be helping us create an entirely new network for the world's money, For everyone, everywhere, Job Description More about our mission and what we offer, The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback loop from customers to various product teams, Job Description Understanding our values and acting based on them Being responsible for continuously re-evaluating teamsKPIs so they adequately reflect the current situation and progress Weekly meetings with Team Leads (TL)s to provide appropriate feedback/support based on results/findings to improve overall performance Maintaining and improving cross office / cross team relationships and processes, Being able to support your team with operational tasks when needed and also doing operational tasks to keep up the relevant know how Communicating with the Customer Support (CS) Training coordinator / site to ensure appropriate training is provided, Communicating team's progress through KPI and other relevant analysis to other teams on a regular basis Representing the team in audits Owner of the teamstravel and entertainment budget Responsible for the teamsdevelopment, performance and efficiency Actively participate in hiring What Were Looking For Based in our India office Leadership Experience 2 years in an external CS organisation Prior experience working with Business Customers or Consumers, Passion for customer experience, technology, leading people and teams; Ability to multi-task and take responsibility in challenging situations, as well as ability to manage, delegate and oversee cross-team projects; Willingness to dive into numbers to support process improvements, prioritising, forecasting; Proven track record of taking individual ownership and responsibilities beyond your main daily responsibilities as well as being a great team player; Great cross team communication and listening skills; Good product knowledge, Additional Information For everyone, everywhere We're people building money without borders ? without judgement or prejudice, too We believe teams are strongest when they are diverse, equitable and inclusive, We're proud to have a truly international team, and we celebrate our differences, Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers, If you want to find out more about what it's like to work at Wise visit Wise Jobs, Keep up to date with life at Wise by following us on LinkedIn and Instagram, Show more Show less

Engineering Lead hyderabad 5 - 8 years INR 11.0 - 16.0 Lacs P.A. Work from Office Full Time

Heres how youll be contributing to the team: Lead the Engineering Team that develops Wises products that will be used by Wises Customers to service the Indian market. Disrupt the cross-border industry in India that is hugely dominated by Banks. Design onboarding and money movement solutions tailored to India markets by leveraging local KYC stack and payment ecosystem in India. Lead the development of robust systems to seamlessly onboard customers without delays, while being compliant to local regulations. Lead the development of scalable money movement systems that bring speed and convenience of domestic payment processing to cross border payments. Be responsible for the team that builds and maintains automations and tooling to process customer payments and data in a scalable and cost-efficient way. Utilise the observability stack and analytics to identify gaps, and unlock new opportunities for growth and operational excellence. Collaborate with various stakeholders throughout Wise, plan roadmaps and vision of India Product with key stakeholders, and work through challenges to determine scope and realistic delivery. Be responsible for running the engineering rituals of the team to be agile in product development. Be responsible for the growth and development of engineers in the team through constructive feedback, calibration and performance evaluation process.

IC3 Product Engineer hyderabad 5 - 10 years INR 11.0 - 16.0 Lacs P.A. Work from Office Full Time

Wise is opening a new office in Hyderabad that will be in the heart of product development of the company. We're looking for a Senior Full Stack Engineer to join our very first product team in Hyderabad which will be part of Asia & Pacific regional expansion. APAC customers are a strong contributor to the Wise's growth. India plays a crucial part of it. A big part of this growth comes from new customer acquisitions, so having a fast, convenient and delightful customer onboarding journey and money movement are central to this growth. Thats the mission of the India Product team, and were looking for people who can make this happen. If this sounds like an exciting challenge, wed love to hear from you! Heres how youll be contributing to the team: Develop Wises products that will be used by Wises Customers to service the Indian market. Disrupt the cross-border industry in India that is hugely dominated by Banks. Design onboarding and money movement solutions tailored to India markets by leveraging local KYC stack and payment ecosystem in India. Develop robust systems to seamlessly onboard customers without delays, while being compliant to local regulations. Develop scalable money movement systems that bring speed and convenience of domestic payment processing to cross border payments.... Build and maintain automations and tooling to process customer payments and data in a scalable and cost-efficient way. Utilise the observability stack and analytics to identify gaps, and unlock new opportunities for growth and operational excellence. Collaborate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery Qualifications A bit about you: You have solid Java 17 plus knowledge and experience with Spring framework You have experience working with relational and non-relational databases, query optimisation and schema design You approach challenges with a strong product mindset, prioritise customer needs and make data-driven decisions to fix customer pain-points You have experience mentoring junior engineers and setting them up for success. You have led the design and development of complex engineering solutions and understand their broader impact on business outcomes. You have excellent communication skills and can articulate complex, technical concepts to non-technical audience You provide technical guidance and mentorship to junior and mid-level developers You have front end experience with one of JavaScript frameworks like React, Angular, or other You are familiar with Continuous Integration and deployment frameworks but dont worry we dont expect you to know everything! Some extra skills and experiences that would be great: You have experience with financial systems including how payments and digital onboarding flows work. You have experience in technical leadership - maintain technical excellence of your team, managing performance, giving feedback, and coaching engineers to thrive. What you can expect as an Engineer at Wise: We don't measure seniority by years of experience, but by the impact you create and the complexity of problems you can help solve. As a Senior software Engineer at Wise, you would be given the licence to: Lead medium to large (8-16 engineering weeks) sized projects that have a meaningful impact on Wise product and customers for more than 5 years Own the technical domain of your team with a view on how it should move forward Propose ideas to improve and grow your teams product Embrace long-term ownership of projects while training other engineers to reduce single points of failure Architect and design services that allow for iterative delivery and future scaling Collaborate closely across functions like product, analytics, design, and operations to ensure smooth and effective delivery.

Product Compliance Senior Manager hyderabad 6 - 9 years INR 15.0 - 19.0 Lacs P.A. Work from Office Full Time

Were looking for a Product Compliance Senior Manager to lead our growing team in India and to help out build and improve our Wise products in a compliant way in India. This role is a first line Compliance role, giving you a unique opportunity to advise and work closely with our India Product Team and have an impact on . You, together with the team in India, will be responsible for: Compliantly creating and improving our amazing products in India: Deeply understand regulatory needs, translate this into solutions and work together with the Product Teams to build compliant new products and services in a customer oriented way; Perform regulatory analysis of new products and services, and ensure controls are implemented appropriately prior to launch. Regulatory risk and remediation: By understanding both the Wise product deeply enough and the local regulatory expectations - support Product and other teams on how to interpret the local regulatory requirements, improve processes and our product to avoid regulatory breaches and/or incidents; In collaboration with second line Compliance and Risk, identify and align on the main regulatory risks in India. Present this in a very clear and understandable way to the wider teams, to work with them on defining the solutions and how this should be executed. Third party relationships: Represent Wise in external meetings (with for example regulators, bank partners, auditors), being able to clearly and effectively articulate all Wise Products ; Provide input on regulatory related matters, always representing Wise customer-oriented culture while ensuring compliance. This role will give you the opportunity to: Grow your hands-on Fintech knowledge at full speed; Keep compliance right at the heart of the product development cycle, in a fast-moving environment Be empowered to identify regulatory problems and opportunities and take a lead in the solution design and implementation Work together with all our amazing teams globally Qualifications Expertise / Experience: Previous financial regulation advisory role or experience in a compliance/legal department, risk and control function or in a consultancy environment. You have experience dealing with regulatory audits and understand the expectations of local regulators/policymakers; Expert in regulatory and fincrime compliance (or both) having a background in Financial Regulation and a thorough knowledge of regulations in India; Ability to analyse and interpret complex regulatory frameworks and apply them effectively; Ability to prioritise effectively and call-out what are the key areas of improvement and implementation required from a regulatory point of view; Ability to effectively communicate with Product Managers and Engineers and provide practical, actionable, and value added recommendations; Other: Problem solving attitude, with the ability to use regulation together with data to drive business decisions; A natural owner, that drives and delivers project from inception to completion, timely and with attention to the details; A true team player with a collaborative spirit and the ability to work effectively with different stakeholders, such as Product and Compliance; Legally authorised to work in India; Willingness to travel, as Wise offices are located across different countries;

IT Technician L1 Hyderabad hyderabad 2 - 7 years INR 15.0 - 20.0 Lacs P.A. Work from Office Full Time

Company Description Wise is a global technology company, building the best way to move and manage the worlds money, Min fees Max ease Full speed, Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money, As part of our team, you will be helping us create an entirely new network for the world's money, For everyone, everywhere, Job Description More about our mission and what we offer, Here at Wise we're working to create a seamless IT experience by offering all the tools and permissions people need to do the best work they can, and simultaneously avoid being a speed hump We have a highly mobile, geographically diverse work environment and currently we look after 20 offices of varying sizes, The teams that support all this are called User Technology (UT) UT comprises autonomous teams that build and maintain everything needed to support our company mission These teams include device management, conferences and events, network infrastructure, service management and user access management organised into various engineering and support functions We already have an amazingly dedicated and talented team of 100 technicians and engineers Wisers, We are looking for an Experienced IT Support Specialist to join our Team in our Hyderabad office Our mission is to support everyone in Wise through ensuring were offering the best equipment, keeping it safe and running in peak condition, Key Responsibilities Provide IT support and troubleshooting for both Windows and Apple environments, Manage endpoint support, including expertise in Kandji and Intune, Identify and suggest potential areas for improvement, Be an encyclopaedia on Wise's IT products and services, Document work thoroughly and create guides for fellow technicians and customers, Install, modify and repair computer hardware and software, Help acquaint new users with tools & tech in Wise, Ensure high-quality ticket management and understand the importance of efficient issue tracking, Procurement and vendor management, Qualifications A Bit About You Have 2 years or more experience in an onsite IT support role, Proficient in troubleshooting Windows and Mac operating systems, Hands-on experience with endpoint management tools such as Kandji and Microsoft Intune, Excellent documentation skills, including the ability to create guides and manuals, Experience with Jira/Atlassian or similar ticketing/project management tools, Experience with 2FA solutions such as OKTA, You enjoy helping people and solving problems by nature, Ability to work under pressure, Passionate about computing and user experience, Comfortable working both independently and as part of the team as the situation requires, Researching solutions and the latest technology is second nature to you, If you are a dedicated IT support technician with a passion for solving complex problems and helping others succeed, we encourage you to apply Join our team and be a part of our mission to deliver exceptional IT support and innovation, Additional Information Salary Range: 4 9 Lakhs 8 05 Lakhs per annum + RSUs Please only consider applying if your salary expectations fall within this stated range, as the range is fixed at this time, For everyone, everywhere We're people building money without borders ? without judgement or prejudice, too We believe teams are strongest when they are diverse, equitable and inclusive, We're proud to have a truly international team, and we celebrate our differences, Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers, If you want to find out more about what it's like to work at Wise visit Wise Jobs, Keep up to date with life at Wise by following us on LinkedIn and Instagram,

WISE is hiring in Vizag For KYC Analyst role _ Job location: Hyderabad hyderabad 1 - 6 years INR 5.0 - 6.0 Lacs P.A. Work from Office Full Time

Job Location: Hyderabad (candidates must relocate to Hyderabad from Vizag) Salary: 5.2 LPA to 6 LPA + RSUs (1.6 lacs worth Company shares) Benefits: Insurance , 2 way transport and meals in office (2 times a week) Shifts & week offs: Rotational Work mode: In office (Hyderabad) Experience: 1 year to 6 years (Freshers are not eligible) As a KYC Operations Associate Analyst, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence, analysing customer activities, and ensuring that our KYC records are kept up to date according to our internal standards. This role is a great opportunity for people who are interested in development in the KYC domain. Job Responsibilities Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews. Take risk-based-approach decisions in your reviews ensuring risk mitigation standards are met. Collect, analyse, and verify customer information according to KYC/AML guidelines and understand potential risks associated with each customer type. Assess customer identity documents, online company registries, complex business structures, ultimate beneficial ownership, customer source of wealth documentation, adverse media screening and other sources to make your decisions. Transaction monitoring and periodic reviews: Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage. Documentation and record keeping: Ensure customer records are accurate and updated as required. Maintain organised and detailed records of customers and decisions made during the KYC process. Ensure compliance with data privacy regulations and internal data security protocols. Risk assessment and escalation: Perform and document customer risk assessment based on collected information. Escalate to relevant teams when identifying activities exceeding our internal risk tolerance. Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed, ensuring proper documentation and rationale. Customer communication: Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email, and chat). KPIs: Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team. Other: Tasks that are related to the position and are assigned to you by your lead. Participating in meetings, training, internal and external events. Basic qualifications A minimum of 1+ years of experience in Operations, (preferably in CDD/EDD/AML or compliance roles). Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts. Basic knowledge of global KYC/AML compliance regulations and standards. Ability to take decisions and apply risk-based approach at your work Punctual, independent, proactive and willing to get things done. Excellent communication and interpersonal skills, strong organizational skills, attention to detail, analytical skills, and ability to adhere to strict KPIs in a fast paced and high pressure environment. Ability to handle routine. Ability to work autonomously within a limited variety of well-defined procedures and practices. Capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels. Below are the details of Recruitment drive. Date: 18th Oct, 2025 (Saturday) Walk in time: 9:00 AM to 10:00 AM Venue: Seminar Hall, Block 7, 1st floor Dr Lankapalli Bullayya College of Engineering (A), New Resapuvanipalem, Visakhapatnam 530013 Map: https://share.google/3q5I4lOgjWNHdva2a Please carry below to the event: * Govt ID proof for enter to campus. * 2 copies of resume * Wired headset (this may be needed for online assessments) Rounds of interview: - Presentation - Assessments - Interviews - Offers for selected candidates