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5 Job openings at GoMechanic
About GoMechanic

GoMechanic is fully technology-integrated one stop focussed in making the car servicing experience affordable, hassle-free & easy for everyone. We are the pioneers in enabling tech-based solutions, which has disrupted the unorganised Auto-servicing industry. Our highly trained people & partners serve as an extension of our customer’s car servicing needs to proactively elevate customers’ experience, simplify processes, and make car servicing more cost-effective. Our business models cover the end-to-end care that a car requires and our ongoing evolution from being a car servicing aggregator in 2016 to the pioneer in tech-based auto servicing model keeps us on a look-out for people who are ready to evolve with us. With a strong network of over 1000+ workshops spread across 150+ cities, GoMechanic envisions car servicing across the length and breadth of the country. GoMechanic is a proud people-driven organisation with a reputation for technology innovation, service, and culture. We are recognised as one of the most preferred workplaces by India Today.

Customer Care Executive

Gurugram, Delhi / NCR

0 - 4 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

About the role Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners. Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off Role and responsibility: - handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation - Address and resolve customer issues or concern in an efficient and friendly manner. - bulid and maintain positive relationship with customer by deliverying exceptional service. - promoting Gomechanic's service and product to customer. - meet and exceed daily, weekly and monthly and performance matrics - collaborate with team members to achieve individual and team goals. Skill: - bachelor's degree in relevant field is the most - excellent variable communication skills in both Hindi and English - prior experience in T elesales, customer support or BPO process is a plus - ability to work under pressure Type - full- time CTC - 3- 3.5 LPA Travelling allowance - 1500 Performance variable - PF - Insurance -

Company Secretary

Gurugram

5 - 10 years

INR 12.0 - 15.0 Lacs P.A.

Work from Office

Full Time

GoMechanic is looking for proactive and detail-oriented Company Secretary to manage our legal, regulatory, and corporate governance requirements as we prepare for key growth milestones, including ESOP implementation and fundraising. Location: Corporate office, 7th Floor, Tower A, Spaze iTech Park, Sohna - Gurgaon Rd, Block S, Sector 49, Gurugram, Haryana 122018 Shift and working hours: 5.5 Days and hours working shift (1st, 3rd, 5th Saturday and all Sundays are off rest is working) Role & responsibilities: Manage company secretarial activities, including notice preparation, agenda setting, minute taking, and statutory filings with MCA. Handle listing agreement compliances and provide support on issue resolution. Ensure timely completion of all tasks assigned by seniors while maintaining high-quality standards. • Provide assistance in drafting reports related to companies act matters. Assist in structuring, drafting, and managing ESOP schemes and related documentation. Support equity funding roundsincluding due diligence, share allotments, and filings with ROC. Liaise with legal counsel, investors, auditors, and government authorities. Maintain cap table and manage stakeholder communications from a compliance perspective Preferred candidate profile: 5+ years of relevant experience Excellent Communication and organizational skills Operational agility skill as this is an Individual contributor role Strong problem-solving and critical thinking skills

Customer Care Executive

Navi Mumbai

0 - 3 years

INR 1.5 - 3.0 Lacs P.A.

Work from Office

Full Time

*About the role* Go mechanic is looking for an enthusiastic and result-oriented tallysels executive to handle customer queries and drive sales through voice and call processes.the ideal candidate should have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners. *Role and responsibility*: - handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation - Address and resolve customer issues or concern in an efficient and friendly manner. - bulid and maintain positive relationship with customer by deliverying exceptional service. - Drive sales by promoting Gomechanic's service and product to customer. - meet and exceed daily, weekly and monthly and performance matrics - collaborate with team members to achieve individual and team goals. *Skill*: - bachelor's degree in relevant field is the most - excellent variable communication skills in both Hindi and English - prior experience in telesales, customer support or BPO process is a plus - ability to work under pressure and achieve sales target *Type*- full- time *CTC*- 3- 3.5 LPA Travelling allowance - Performance variable - PF - Insurance -Role & responsibilities Preferred candidate profile

Customer Care Executive

Gurugram, Delhi / NCR

0 - 4 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

About the role Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners. Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off Role and responsibility: - handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation - Address and resolve customer issues or concern in an efficient and friendly manner. - bulid and maintain positive relationship with customer by deliverying exceptional service. - promoting Gomechanic's service and product to customer. - meet and exceed daily, weekly and monthly and performance matrics - collaborate with team members to achieve individual and team goals. Skill: - bachelor's degree in relevant field is the most - excellent variable communication skills in both Hindi and English - prior experience in T elesales, customer support or BPO process is a plus - ability to work under pressure Type - full- time CTC - 3- 3.5 LPA Travelling allowance - 1500 Performance variable - PF - Insurance -

Escalation Executive

Gurugram

0 - 5 years

INR 2.25 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities Handle customer escalations in a timely and professional manner. Manage complaints, grievances, and queries from customers through various channels (phone calls, emails, chats). Resolve issues promptly by providing effective solutions or escalating them to relevant teams when necessary. Ensure high levels of customer satisfaction by resolving their concerns efficiently. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-5 years of experience in BPO industry with focus on Customer Escalation management. Strong communication skills for handling complex customer queries via phone calls, emails, or chats. Ability to work under pressure to meet tight deadlines while maintaining attention to detail. Proficiency in solving queries related to products/services offered by the company.

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GoMechanic

GoMechanic

GoMechanic

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Motor Vehicle Manufacturing

Gurgaon Haryana

501-1000 Employees

5 Jobs

cta

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