256 Retention Management Jobs - Page 7

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovatio...

Position Title: Claims Adjudication - Team Lead Claims - BF - 376-2597 - JR151923 Job Family: CLM > Claims Support Shift: Job Description: Job Title Team Lead - Claims Requirement Type Full-Time Employee Job Location Bangalore Requirement Level Team Leader Hiring Manager Manager Primary Skill People s Manager Business Operations Claims Business Business Operations Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular...

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...

We are on the lookout for HR Business Partner for a leading brand operating in Healthy food through Cloud Kitchen Operations. The job profile will be responsible for managing the employee cycle and experience in the respective region as Individual contributor role with a support of a team member. Individuals with prior experience of F&B, Cafeteria, restaurant, cloud kitchen industry will be most suited for this role. Onboarding, Induction, employee connect through frequent store visits, retention strategies, driving performance culture and employee engagement are all important parts of HRBPs involvement in talent management. The person needs to have a key eye in identifying skill shortages, ...

About the Role We're looking for a proactive and detail-oriented Retention Marketing Specialist to lead customer lifecycle engagement strategies and enhance retention through targeted, data-driven marketing. This role focuses on multi-channel executionincluding WhatsApp, email, SMS, push notifications, and in-app communicationswith a strong emphasis on campaign automation, performance analysis, and personalized customer journeys and product understanding. Key Responsibilities Develop and execute app and web-based retention campaigns across WhatsApp, email, SMS/RCS, push notifications, and in-app channels. Plan, manage, and optimize full-funnel customer engagement campaigns with a focus on us...

Job description We are seeking a dynamic and results-driven Real Estate Sales Team Leader to lead and manage the sales performance, and overall profitability of our branch. The ideal candidate will be responsible for driving revenue growth, , and ensuring the teams success in achieving sales targets. This role requires strong leadership, financial acumen, strategic thinking, and an in-depth knowledge of the real estate market. Key Responsibilities: Sales Leadership: Drive and manage sales efforts to meet or exceed revenue targets and KPIs. Mentor and guide the sales team, providing coaching and support to improve performance and close deals. Monitor market trends and competitor activities to...

Qualitykiosk Technologies is hiring a Renewal Lead -Renewal and License Cross Sales. Location: Mahape, Navi Mumbai Experience Required: 5+ years in SaaS Sales / Account Management / License Renewals Job Overview: We are seeking a proactive and experienced to drive SaaS renewal sales, upsell opportunities, and cross-licensing strategies across our key enterprise accounts. The ideal candidate will be responsible for managing the entire customer lifecycle of renewal, with a focus on revenue retention and growth. Key Responsibilities: Manage end-to-end renewal and cross-sell activities for assigned enterprise SaaS accounts. Identify opportunities to upsell or cross-sell licenses, modules, and se...

Casagrand is seeking a proactive and customer-focused Customer Retention Executive for its Pune operations. The ideal candidate will be responsible for building strong relationships with existing customers, ensuring their satisfaction, resolving concerns promptly, and reducing attrition. This role is vital in maintaining brand loyalty and enhancing customer experience throughout the post-sales process. Key Responsibilities: Serve as the primary point of contact for existing customers post-booking. Address customer queries, concerns, and grievances in a timely and professional manner. Build trust and rapport with customers through regular communication and proactive support. Monitor customer ...

We are looking for an experienced Team Lead for managing desk Account Managers focused on building and driving a strong retention-focused strategy, reduce churn, and uncover upsell and cross-sell opportunities within existing accounts. This role is critical to strengthening long-term customer relationships. Responsibility: Team Leadership & Development: Lead, coach, and manage a team of 20 Desk Account Managers. Set and monitor KPIs around Customer Retention, Revenue Protection, Upsell pipeline, and Account Health scores. Drive daily huddles, pipeline reviews, and regular performance check-ins to ensure team success. Retention & Churn Reduction: Build and execute customer engagement strategi...

Role & responsibilities - Clear understanding of the customer requirements, ask relevant questions to offer a suitable solution that is most favourable from the customers perspective Ability to prepare project estimates with right bifurcations and set up the right expectations, Account Planning: Building a comprehensive account plan, identifying key relationship metrics and decision makers, and opportunities in line with the company direction. Hands-on experience in all sales process elements from Approaching Customers, Creating Presentations and Proposals, Negotiations, Setting up the right payment terms aligned to companys norms and regulations, Running Offers to build the pipelines, Prepa...

Number of Openings 1 ECMS ID in sourcing stage 530513 Assignment Duration 6 Months Total Yrs. of Experience 10+ Relevant Yrs. of experience 5+ Detailed JD (Roles and Responsibilities) Module: SAP Archiving Experience: 5+ years of relevant experience in Archiving Skills and Experience: SAP Archiving Expertise: Deep understanding of SAP data archiving concepts, tools, and processes. Functional Knowledge: Experience with SAP functional areas like FI/CO, SD, MM, PM, etc. Technical Skills: ABAP programming, database analysis (TAANA, DB02, DB15), and potentially experience with content servers or other imaging solutions. ILM & Retention Management: Understanding of SAP ILM, retention management, a...

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during rene...

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during rene...

Talent Acquisition Employee Retention & Engagement. Performance Management System HR Operations & MIS Reporting Strategic HR Planning Administrative Management Policy Development & Compliance Required Candidate profile 5+years of experience in HR roles in manufacturing industry Familiar with labor laws, statutory norms, PF/ESIC, & compliance audit Experience in designing appraisal system, HR policy Good comms skills

The Customer Experience Executive will support the teams efforts in ensuring exceptional customer service by assisting in customer retention initiatives, addressing escalated issues, and actively managing the company’s online reputation. This role requires strong communication, attention to detail, and a proactive approach to problem-solving with a customer-first mindset. Key Responsibilities: 1 . Customer Retention Support: - Identify and reach out to at-risk customers based on internal reports. - Assist in executing customer retention campaigns and feedback collection efforts. - Coordinate with internal teams to ensure timely resolution of customer concerns. 2. Escalation Handling: - Act a...

Indian MNC Client of Quadrangle The person will be a key strategic partner, responsible for leading and executing all aspects of the human resources function. This role is critical in entire talent lifecycle from onboarding till exit, fostering a high-performance culture, retaining top talent, and developing HR strategies that align with the company's business growth objectives. The candidate should be a dynamic, results-oriented HR professional capable of building and scaling HR in a rapidly evolving environment. Key Responsibilities: Develop and implement HR strategies, policies, and programs that support the company's overall business objectives and growth plans. Act as a strategic adviso...

Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the S...

To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendors, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up with vendors and drivers on monthly payments and GST. Tie-ups with corporate companies/showrooms. Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience. Approach potential vendor...

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manageblue-collar manpower across multiple locations. The role involves overseeing thelife cycle of manpower, ensuring smooth operations related to attendance,attrition, and absenteeism management, while enhancing employee engagementand handling grievances. The successful candidate will be responsible formanaging payroll queries, incentive calculations, and data reporting tostakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring c...

Roles and Responsibilities: Data Archiving Implementation Implement archiving objects specific to Materials Management (MM) including purchase orders, material masters, and invoice verification data Configure and manage archiving programs and workflows as per organizational retention policies Conduct testing to validate archiving results and ensure data integrity Data Retention and Compliance Design and enforce data retention policies aligned with regulatory and company standards Ensure compliance with relevant data protection regulations Maintain documentation of archiving procedures and retention rules System Optimization Analyze existing archiving processes and recommend optimization for ...

Searching new customers in foreign countries where business is pre-existed and ensuring the addition of sale of new products to the existing customers. Development of new dealers at international market Ensuring International marketing arrangements Required Candidate profile Should have frequent travelling experience for international sales and marketing in existing company for atleast 3-5 years of experience Call/Whats App Sujal @ 9867369341

Role & responsibilities This is a senior role, responsible for driving student retention and reducing leavers to meet ambitious targets. The role will support to meet the retention and re-enrolment targets and deliver improved customer journey experience for our families. This role works in close partnership with the Head of Admissions, Head of Marketing, School Principals, and school teams. This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically to drive student retention. Preferred candidate profile Any degree with a postgraduate qualification in Sales & Marketing or related field. • Minimum of 15 years of progressive experience...