Account Manager Ahmedabad 3 - 7 years INR 10.0 - 12.0 Lacs P.A. Remote Full Time

Role & responsibilities - Clear understanding of the customer requirements, ask relevant questions to offer a suitable solution that is most favourable from the customers perspective Ability to prepare project estimates with right bifurcations and set up the right expectations, Account Planning: Building a comprehensive account plan, identifying key relationship metrics and decision makers, and opportunities in line with the company direction. Hands-on experience in all sales process elements from Approaching Customers, Creating Presentations and Proposals, Negotiations, Setting up the right payment terms aligned to companys norms and regulations, Running Offers to build the pipelines, Preparing agreements, Closing the deals with swift communication Initiate internal collaboration as well as negotiate if need be to provide best pricing and solution to the client. Call recordings are a norm and should be stored for future reference purposes. Excellent Customer Onboarding/ project kick-off skills, schedule it for all the new engagements in between the operations team(SME, execution team) and the existing client/s Identify potential threats and weaknesses that need to be addressed. Customer Experience and Growth Centric: Responsible for building long term relationships, managing high potential customers by delivering superior customer experience, responsible for smooth customer journey with every transaction with Mavlers. Able to understand the client side processes to ensure we provide the flexible solution to the client and ensure smooth onboarding process. Team player: Should be able to build a strong cross functional collaboration and become a bridge between Client and Delivery team by ensuring and identifying client’s clear needs and expectations with assurance that delivery team understands the customer requirements and both are aligned. Be the owner and ensure timely delivery of services and products for each transaction of the customer with Uplers. Resolve issues to maintain and strengthen customer trust by ensuring the utmost quality delivery with the help of great collaboration with the technical resources. Proactive mindset and ability to contribute in each customer journey starting from requirement understanding to successful delivery. Able to identify the early triggers and avoidable situations while collaborating effectively with the operations team in parallel to create an action plan on this. Responsible for building and managing a portfolio, driving revenues within the assigned account or the portfolio of accounts by being the owner of the entire opportunity management cycle, which involves identifying business opportunities, selling, service delivery, and negotiations. Experience in selling web, and digital marketing services (Web Development, WordPress, SEO, SMO, SEM, PPC, GA4, HTML, Email Marketing Etc.) is a must Should have good knowledge of handling and preparing the Scope Agreement, Service agreement, NDA agreement. Should have good command in retaining and growing all the active customers with the intention to revive lost/silent and inactive customers. Experience with CRM software like Hubspot, Internal Applications and know to use other relevant AI tools which could help in sales processes like ChatGPT, Canva, Presentations dot ai, loom video creation etc. Proficiency in google docs, google Slides for maintaining report and presentation of all the services and ensure it’s with our Malvers branding Excellent multi-tasking skills Ability to prioritize tasks Enthusiastic in building good relationships with people and customers. Ability to work well in a team environment Process and manage paperwork and correspondence related to all clients. Achieve the defined individual targets and KPIs & KBIs; Preferred candidate profile - Sharp negotiation skill Organizational skills Problem-solving skills Knowledge of various sales methodologies Growth techniques Communication & articulation skills Knowledge of Google sheet, CRM

Assistant Team Lead - SEO Ahmedabad, Gujarat, India 5 years None Not disclosed Remote Full Time

Job description Position - ATL SEO (US & UK Clients) Shift timings - 4pm to 1am & 8pm to 5am (occasionally) Skills - Modern SEO , Technical SEO , Link Building , Latest SEO trends Experience - 5+ years Location - Remote (WFH) Key Responsibilities Self-motivated with a background in marketing, Strategic thinker with excellent decision-making skills and a passion for marketing Fast learner with the ability to adopt new tools and technologies quickly Ensuring that ranking and traffic objectives are met successfully Strong SEO Fundamentals and should be an expert in On Page and Off Page Optimization techniques (including dynamic site optimization) Conduct research and analyses using multiple tools, including Google Analytics, Moz, Adwords, Keyword search, etc., to draw insights and develop new strategies for improving rankings and conversions Stay current with SEO trends and emerging technologies Capable of managing multiple projects across different time zones and languages Team Management: Lead and mentor a team of SEO specialists, providing guidance, setting goals, and monitoring performance Off-Page Optimization: Manage link-building campaigns and other off-page SEO activities to improve domain authority and backlink profile Content Strategy: Collaborate with content creators to develop and optimize content for SEO purposes Analytics and Reporting: Monitor and analyze website traffic and SEO performance using tools like Google Analytics and SEO software Algorithm Updates: Stay up-to-date with search engine algorithm changes and adjust strategies accordingly Client Communication: Communicate with clients to provide updates on SEO performance and discuss strategy adjustments Must be across multiple link building tools like Pitchbox Monitoring the backlinks and improvements in the performance of the client’s website Should be able to leverage AI tools for SEO and Link building Onboard and train new inexperienced in link-building to become good link-builders Manage and guide your team to build links and meet monthly goals Review opportunities delivered by the team daily and give feedback Communicate with your manager to inform them of the progress and if you need any help and guidance Guide the team to improve and deliver more links, give them ideas, communicate daily to help them choose keywords for prospecting, etc. Create, implement, and own the company's link-building strategy Suggest new ideas for link-building strategies Ensure quality backlinks and maintain healthy backlinks profiles for each client Engage in link-building, prospecting and campaign scheduling (when needed) and to set an example for the team as a team leader Report monthly work and progress to the team (your manager) Share knowledge and strive to improve the processes and quality of the work Building strong relationship with partners and linking agencies Well worded, allowing you to craft personalized outreach templates or writing documentation to be used by your team members Creative thinker ready to find non-traditional ways of generating links Have very good knowledge, or at least understand the features, of Ahrefs, SEMRush, GSC, Screaming Frog Strong work ethic and willingness to learn Qualifications: Bachelor's degree in Marketing, Communications, Business, or a related field Proven experience in SEO with a track record of improving search rankings Leadership and team management skills Excellent communication and presentation abilities Analytical mindset with the ability to interpret data and make informed decisions Certifications (Optional but beneficial): Google Analytics Individual Qualification (GAIQ) Should have experience working in remote and keep him/herself motivated in remote

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