257 Retention Management Jobs - Page 10

Roles and Responsibilities Manage customer success by ensuring high levels of customer satisfaction, retention, and growth through effective communication, issue resolution, and proactive engagement. Identify opportunities for upselling and cross-selling products/services to existing customers based on their needs analysis. Develop strong relationships with key decision-makers at customer organizations to understand their goals and objectives. Collaborate with internal teams (e.g., sales, product development) to deliver tailored solutions that meet customer requirements. Analyze churn data to identify trends and areas for improvement in the customer life cycle management process.

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...

Handle incoming or outgoing and inbound calls, from customers Resolve product or service-related issues promptly Achieve performance metrics (e.g., average handling time, CSAT) Lead Generation and retention experience is a plus.

Location : Bangalore - Near Bommanahalli, Hosur Road, Bangalore About Cubic Logics: Cubic Logics is a fast-growing SaaS company specializing in workplace productivity and HR solutions with our flagship platforms, HR365 and Apps 365 , built for Microsoft 365. We serve a global customer base with a sharp focus on user experience, scalable solutions, and measurable value. Were on a mission to simplify enterprise workflows and amplify impact—one customer at a time. Role: Customer Success Manager (CSM) We’re looking for a high-performing Customer Success Manager with proven experience in the international SaaS market to own post-sale relationships, drive renewals, upsell opportunities , and ensur...

Skills : Formulating and implementing human resources strategies aligned with the organization's overall goals and objectives. Leading the recruitment and selection process to attract, retain, and develop top talent. This involves overseeing hiring processes, talent development initiatives, succession planning, and performance management systems. Managing employee relations, including conflict resolution, disciplinary actions, and fostering a positive work environment. Developing and managing compensation and benefits programs to ensure competitive packages that attract and retain employees. Ensuring compliance with all employment laws and regulations, as well as internal policies and proced...

To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendors, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up with vendors and drivers on monthly payments and GST. Tie-ups with corporate companies/showrooms. Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience. Approach potential vendor...

Hi folks, Hiring - Travel Consultants (Meta / Ppc) - upto 70k Spanish/Bilingual Travel Sales - Upto 70k Travel CCE - upto 35k Quality Analyst travel - upto 40k Retention specialist - upto 40k Immediate joiners needed Minimum 1yr exp mandatory Required Candidate profile Watsapp details to HR Mamta - 9903044494 Email - wipro.msingh@gmail.com

- Retention blended outbound process - min 6 month exp - Gujarati knowledge compulsory. Basic English fluency required - Graduation needed -19000 in hand PM - 9 hour shift between 9am - 9 pm, 1 weekly rotational off Contact: recruiter1@rankskills

Job Summary: Reporting to the Channel Head HR, the incumbent would be spearheading the HR agenda for the NORTH/EAST zone of the channel. S/he would be responsible to liaise with the Senior Leaders within and outside the channel in the creation and implementation of all people initiatives. The incumbent will work directly with the multiple senior-level people in the sales leadership team and drive and own the HR agenda consistent with the best practices being followed at HR in Company. S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high-performance and positive work culture The role includes independent management of 2 full-time high-...

This person will have an overall expertise and knowledge of the Microsoft 365 tenants, with a focus on administration and management that serves as a strong base for technical expertise for the Employee Digital Experience team. Knowledge and experience with Purview, retention management, and eDiscovery. Experience in administering and building automated flows and custom applications within Microsoft Power Platform (Power Apps, Power Automate). Collaborate with cross-functional teams to identify automation opportunities, understand business processes, and recommend solutions that improve efficiency and reduce manual effort. Provide training and support to end-users. Conduct thorough testing, ...

Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM poo...

Desired Skills: Strong understanding of HR functions, including performance management, talent development, employee relations, and change management. Proficient in HRIS and data analysis with the ability to translate data insights into actionable strategies. Excellent interpersonal, negotiation, and conflict-resolution skills. Ability to work effectively with all levels of the organization and build strong, collaborative relationships Job Description: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Reward...

Key Responsibilities : External Contract Employee Engagement & Performance Management : Serve as the primary point of contact for external contract employees throughout their engagement with the firm. Manage and support contract employees by ensuring they are onboarded effectively and are properly integrated into client environments. Conduct regular check-ins and performance reviews with contract employees to monitor job satisfaction, address concerns, and resolve performance issues. Identify opportunities for professional development and provide guidance to contract employees on career growth within the IT sector. Grievance Handling & Conflict Resolution : Proactively handle grievances, com...

Role & responsibilities The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To increase the percentage of customers who remain loyal to the company and make repeat purchases. It's about fostering long-term relationships. Primarily focused on the period after the initial transaction and on maintaining the relationship over the long term. Customer Churn Rate, Customer Lifetime Value (CLTV), Repeat Purchase Rate, Retention Rate. Proacti...

Roles and responsibilities: CHARLIE-HR:7330616341 NOTE: WE ARE LOOKING FOR ONLY -- Male -- with good EXP in ER activities and Management Send your Resumes to above number with Name & How soon you can join - Immediate ,15 days, 30 Days NOTE: HR Operations candidates are Applicable Need only Employee Relationship, BPHR candidate only *IMMEDIATE JOINERS ARE MORE PREFERABLE* Candidate should apply HRBP/BHR experience with English and South Regional Language proficiency only' 1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved with...

Casagrand is seeking a proactive and customer-focused Customer Retention Executive for its Pune operations. The ideal candidate will be responsible for building strong relationships with existing customers, ensuring their satisfaction, resolving concerns promptly, and reducing attrition. This role is vital in maintaining brand loyalty and enhancing customer experience throughout the post-sales process. Key Responsibilities: Serve as the primary point of contact for existing customers post-booking. Address customer queries, concerns, and grievances in a timely and professional manner. Build trust and rapport with customers through regular communication and proactive support. Monitor customer ...

We are seeking an experienced and proactive Customer Success Manager to lead and oversee our customer success function. The ideal candidate will bring deep expertise in IT or SaaS, client relationship management, and team leadership. This role is pivotal in ensuring customer satisfaction, driving renewals, managing licensing and invoicing processes, and fostering long-term client partnerships. Key Responsibilities Lead, mentor, and manage the Customer Success team to ensure seamless onboarding, engagement, and retention of customers. Assign customer SPOCs and conduct periodic health check-ins and feedback sessions. Own and drive the entire contract renewal lifecycle from proposal creation to...

Gurgaon-based MNC is hiring for international Retention Process, any grad or undergrad with min 6 months of experience in international voice Process. Salary upto:- 38k ctc + incentives. Excellent comm skills Required Call/WhatsApp: Rohit-9643085825 Perks and benefits Both side transport 5 days working huge incentives

customer interface | welcome |Feedback complaints|Demand Follow up reminder calls|Collection status|Project Satatus|Bank approvals|Providing housing finance assistance|reconciliation|Handover|customer escalation ensuring satisfactory closures|MIS| Required Candidate profile Graduate 10+yrs of Exp of CRM at Real Estate Industry, Excellent Communication, Confidence, ability to interact customers, Proficiency Customer Care systems, Basic understanding construction concepts.

Job Overview: We are looking for a data-obsessed, ROI-driven Performance Marketing Manager who will take complete ownership of our digital growth engine. Youll drive high-impact campaigns across Amazon, Nykaa, Zepto, Google, Meta, and our D2C website, and be responsible for revenue performance, conversion metrics, and scaling our omnichannel presence. Performance Marketing Plan, execute, and optimize paid campaigns on Google, Meta (Instagram/Facebook), Amazon, Nykaa, Zepto, and emerging channels. Manage complete ad funnels: audience targeting, creative testing, budget allocation, and ROAS tracking. Collaborate with creative teams to develop high-performing, conversion-focused assets. Revenue...

Virtual Drive for Retention/ Renewal Executive https://teams.microsoft.com/l/meetup-join/19%3ameeting_OGZjYWM1YWYtNzBkMi00MzJjLTgwMzYtZjNmNmI5NGExMjg4%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%22fa8dfc70-5f94-44b1-9061-c2426236746f%22%7d About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology,...

Job Title: HRBP Shift Timings: 10AM-7PM Website: www.ascendion.com . Essential Duties and Responsibilities Provide Oracle HCM configuration consulting and direction to members of HRIS team, HR functions (Talent and Org Development, Compensation, Payroll, HR Operations, etc.) and the core business Ensure Oracle HCM functions are configured in a way that meets business requirements and follows technical best practices of the Oracle HCM platform Manage vendor relationships across HRIS systems to ensure business needs are reliably met Translate business objectives into solutions with clearly defined scope, timing of deliverables, resources, and key measures of success Identify and implement best...

Graduate & Undergraduate's both can apply. 5 days working Both side cabs Rotational shifts n offs Incentives upto 12 K Salary 35K In Hand Required Candidate profile Need Retention or up selling exp only Excellent Communication Skills Required Minimum 6 Months of International Exp is required in Retention or Up selling exp

Graduate & Undergraduate's both can apply. 5 days working Both side cabs Rotational shifts Incentives upto 12 K Required Candidate profile Need Retention or up selling exp only Excellent Communication Skills Minimum 6 Months of International Exp is required in Retention or Up selling exp

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...