Customer Success Manager

BIK

1 - 3 years

5 - 11 Lacs

Hyderabad Chennai Bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

Upselling Cross Selling Customer Life Cycle Management Customer Retention Churn Management Retention Management Customer Engagement Customer Acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage customer success by ensuring high levels of customer satisfaction, retention, and growth through effective communication, issue resolution, and proactive engagement. Identify opportunities for upselling and cross-selling products/services to existing customers based on their needs analysis. Develop strong relationships with key decision-makers at customer organizations to understand their goals and objectives. Collaborate with internal teams (e.g., sales, product development) to deliver tailored solutions that meet customer requirements. Analyze churn data to identify trends and areas for improvement in the customer life cycle management process.

More Jobs at BIK

Customer Success Manager

Hyderabad, Chennai, Bengaluru

1.0 - 3.0 yrs

INR 5 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BIK

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Success Manager