257 Retention Management Jobs - Page 11

Role & responsibilities We are seeking a proactive Virtual Customer Success Account Manager (vCSAM) to manage customer relationships, ensure satisfaction, and drive successful service delivery. This role requires strong communication skills, attention to detail, and collaboration with various teams. As a vCSAM, you will leverage your technical expertise, business acumen, and industry perspectives to orchestrate post-sales delivery and support of Microsofts products and services in partnership with primary delivery leads, empowering customers to achieve meaningful business outcomes by accelerating value realization and service utilization. If you are tech-savvy with a passion for Cloud and IT...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Job description Roles and Responsibilities Collaborate with leadership to align talent strategies with business goals by building the right capabilities, structures, and processes across departments. Understand business priorities and workforce challenges to support people-related solutions effectively. Assist managers in forecasting workforce needs and planning for future talent requirements. Analyze internal talent trends to develop targeted HR initiatives, policies, and programs. Handle complex employee relations matters, ensuring fair investigations and resolutions. Drive employee engagement through department-level initiatives that improve team culture and motivation. Work closely with ...

Location : Pan IndiaJob Title : Regional Manager Looking for a dynamic professional to monitor regional sales data,forecast revenue, and develop action plans. Recruit, train, and manageteams. Track performance metrics, drive sales via incentives, and gathermarket feedback. Secure opportunities, conduct presentations, and ensuretimely closures. Oversee payment collection and process adherence, withregular performance reviews. Monitor and analyze key regional data, including sales figures, personnel productivity, client status, and receivables. Accurately forecast weekly, monthly, quarterly, and yearly revenue streams. Identify opportunities and challenges, develop action plans to achieve sale...

Location : Pan IndiaJob Title : Regional Manager Looking for a dynamic professional to monitor regional sales data,forecast revenue, and develop action plans. Recruit, train, and manageteams. Track performance metrics, drive sales via incentives, and gathermarket feedback. Secure opportunities, conduct presentations, and ensuretimely closures. Oversee payment collection and process adherence, withregular performance reviews. Monitor and analyze key regional data, including sales figures, personnel productivity, client status, and receivables. Accurately forecast weekly, monthly, quarterly, and yearly revenue streams. Identify opportunities and challenges, develop action plans to achieve sale...

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 7 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...