Renewal Lead - Renewal and License Cross Sales

Job Description

Qualitykiosk Technologies is hiring a Renewal Lead -Renewal and License Cross Sales. Location: Mahape, Navi Mumbai Experience Required: 5+ years in SaaS Sales / Account Management / License Renewals Job Overview: We are seeking a proactive and experienced to drive SaaS renewal sales, upsell opportunities, and cross-licensing strategies across our key enterprise accounts. The ideal candidate will be responsible for managing the entire customer lifecycle of renewal, with a focus on revenue retention and growth. Key Responsibilities: Manage end-to-end renewal and cross-sell activities for assigned enterprise SaaS accounts. Identify opportunities to upsell or cross-sell licenses, modules, and services. Ensure timely renewals with minimal churn through regular client engagement and strategic account planning. Develop deep understanding of client business goals and position solutions that enhance value. Collaborate with pre-sales, product, and sales team to deliver tailored pitches and product demonstrations. Maintain a strong relationship matrix across key accounts to improve stickiness and client satisfaction. Track, report, and forecast renewal and upsell pipelines using CRM tools like Salesforce, Quest etc. Achieve and exceed monthly, quarterly, and annual renewal and cross-sell quotas. Key Skills & Competencies: Proven experience in SaaS sales, account management, or B2B enterprise sales. Strong understanding of non-license and license-based selling models (subscription, usage-based, etc.). Expertise in customer lifecycle management, renewal processes, and retention strategy. Ability to identify growth potential within existing accounts and design account expansion plans. Excellent negotiation, communication, and relationship-building skills. Desired Candidate Profile: 5+ years of experience in SaaS renewals, client growth, or KAM roles. Exposure to enterprise client engagement and global sales operations. Self-motivated, performance-oriented, and capable of working independently. Prior experience with CRM systems and structured sales processes is essential.