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6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
We are searching for a Senior Business Systems Analyst to lead the optimization of Slack Enterprise Grid and other collaboration tools that drive productivity and collaboration within our organization. As the Senior Business Systems Analyst, you will play a crucial role in developing and executing the strategy for Slack Enterprise Grid and other collaboration tools, focusing on workflow optimization, enhancing cross-functional collaboration, and driving process improvements. Your responsibilities will include establishing governance frameworks, managing change initiatives, ensuring compliance with security and data policies, and collaborating closely with IT, security, and compliance teams to mitigate risks and respond to incidents effectively. By leveraging user feedback and collaboration trends, you will identify opportunities for automation and efficiency enhancements, aligning collaboration tools with business objectives and evolving organizational requirements through strategic planning and continuous innovation. In this role, you will: - Lead the optimization and user adoption of Slack Enterprise Grid and other collaboration tools, such as Asana and Lucid Spark, aligning tool capabilities with business needs and enhancing workflows. - Develop and implement governance frameworks for Slack and other platforms, ensuring policy compliance, security, and alignment with organizational objectives. - Drive change management efforts to support new feature rollouts, best practices, and integrations, ensuring user adoption and minimal disruption. - Analyze tool usage, gather user feedback, and identify opportunities to enhance platform performance and engagement. - Define and monitor key performance indicators (KPIs) to evaluate the business impact of collaboration tools and drive continuous improvements. - Prioritize enhancements based on business impact and user needs, maintain a feature request and process improvement backlog, and standardize license management processes. - Collaborate with IT Security and Compliance teams to manage risk, incident response, and security protocols related to collaboration tools. - Stay informed about industry trends, emerging Slack features, and innovative integrations to boost productivity. - Develop personas and use cases to guide Slack governance, automation, and customization based on real employee needs and facilitate stakeholder meetings to ensure alignment with business goals. Qualifications: - 6+ years of experience in business systems analysis or IT project management. - Proficiency in Slack Enterprise Grid, project management software, software license management, and SDLC methodologies. - Experience in defining KPIs, automation tools, data analysis, and effective communication skills. - Preferred expertise in Slack optimization, strategic planning, change management, analytical skills, and collaboration with stakeholders. Please note that candidates must be physically located and plan to work from Karnataka or Maharashtra. Zendesk offers a hybrid work experience that combines onsite collaboration with remote work flexibility, emphasizing connection, learning, and celebration. If you require accommodations due to a disability, please contact peopleandplaces@zendesk.com with your specific request.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As an IT Assistant based in Bhopal, you will be responsible for providing technical support to internal staff, encompassing troubleshooting hardware, software, and network issues. Your role will involve setting up and configuring new computers, software, and office equipment, as well as aiding in the maintenance of the company's internal network and servers. Additionally, you will assist in software installation, updates, and license management. To excel in this position, you should have a minimum of 1-2 years of experience in an IT support role or a similar capacity. An Associates degree in Information Technology, Computer Science, or a related field would be preferred. Your primary duties will include responding to service requests promptly and ensuring that issues are resolved or escalated as necessary. You will also be responsible for conducting routine backups, system checks, and security maintenance on company systems. Furthermore, you will play a crucial role in the implementation of new technologies and IT projects. Collaborating with senior IT staff on various projects and improvements will be an essential aspect of your job. It will be your responsibility to help maintain IT documentation, such as user manuals and system configurations. This is a full-time position with day shift hours, limited to weekends only, and requires in-person work at the designated location. If you are looking to leverage your IT expertise in a dynamic environment and contribute to the smooth operation of the company's technology infrastructure, this role could be an excellent fit for you.,
Posted 2 days ago
5.0 - 10.0 years
5 - 7 Lacs
Gurugram
Work from Office
Job Summary: The Legal and Compliance Officer is responsible for ensuring that all legal, statutory, and compliance requirements across stores and departments are met. This role involves managing store-related compliances, audit closures, legal support, compliance tracking tools, and cost-conscious budgeting. Key Responsibilities: 1. Compliances Ensure all licenses (S&E, Trade, Advertisement) are valid at all times. Handle all renewal applications within defined timelines. Escalate pending notices to the respective departments monthly. Ensure timely replies and closures of authority notices (within 30 days). 2. Audit Closure Ensure the timely closure of Internal, Secretarial, and Statutory audits. 3. Inter Department/Store Support Respond to store queries and escalations within 48 hours. Maintain and update Legal Notices MIS at the end of each month. Ensure no ex-parte court actions or penalties due to non-filing of documents. 4. Intra Department Support Assist with contract drafting and due diligence for HS properties. Represent the organization in legal proceedings. Maintain weekly MIS for litigation. Act on notices/complaints within 2 days and coordinate with authorities as needed. Conduct trade mark searches, both nationally and internationally. 5. Compliance Tool Management Maintain and update all licenses and compliances in the tool. Coordinate with other departments for updates and follow-ups. Monthly compliance follow-ups with Tax and HR departments. 6. Financial Budgeting & Cost Control Ensure license and approval expenses are within budget. Validate and track all POs before invoice dates. Coordinate approval processes and ensure cost-saving by reducing consultancy fees. Key Skills Required: Strong knowledge of legal compliance and statutory regulations Excellent communication and coordination skills Detail-oriented with strong organizational abilities Proficient in using compliance tools and maintaining MIS Budget management and cost-consciousness Qualifications: Bachelors degree in Law (LLB) or related field Experience in handling legal compliances in a multi-store or corporate setup preferred Proficiency in MS Office and compliance management tools
Posted 2 days ago
4.0 - 9.0 years
3 - 8 Lacs
Noida, Ghaziabad, Lucknow
Work from Office
Certification in SAM frm IAITAM &Certification in ISO 27001,CSAM Implementation, administration &operations skills for ServiceNow SAM Pro Module Hands on experience in preparing of Effective license position reports for publishers like Microsoft etc
Posted 2 days ago
2.0 - 5.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
1. Should have good communication 2. Experience to handled all Admin related activities 3. Good in mail drafting communication 4. Should know Advance Excel Location: Nariman Point, Mumbai
Posted 2 days ago
9.0 - 13.0 years
0 Lacs
pune, maharashtra
On-site
At Capgemini Engineering, the world leader in engineering services, a global team of engineers, scientists, and architects come together to assist the world's most innovative companies in realizing their potential. From autonomous cars to life-saving robots, digital and software technology experts at Capgemini Engineering provide unique R&D and engineering services across various industries. Joining this team means embarking on a career full of opportunities where you can truly make a difference, and where each day brings new challenges and experiences. You should have experience working with Teamcenter Unified/Teamcenter Engineering in client-server architecture, encompassing 2-tier and 4-tier environments across various infrastructure components such as Teamcenter server, Active Workspace Client (AWC), Rich client, Thin client (Web), and different CAD Integrations. Your responsibilities will include installation and maintenance tasks on both pre-Production and Production servers. Additionally, expertise in designing BOM, EBOM, MBOM, and BOP for businesses using Teamcenter and integrated applications is essential. You should also possess experience with ITAR Security requirements related to System environment access in pre-production and Production environments. Handling major Teamcenter upgrade projects and utilizing DevOps pipelines for deployment and maintenance are key aspects of this role. The primary skills required involve defining and developing technical architecture for the company's PLM system, creating and implementing PLM System architecture, and coordinating with various teams for successful deployment and issue resolution. Moreover, your role will involve collaborating with Developers, Database Team, hardware support team, network team, and Linux teams to ensure smooth functioning of applications and services. You will be responsible for collecting Detailed Design Requirements, preparing technical and functional specification documents, investigating and troubleshooting problems, and collaborating with business units and team members to provide appropriate solutions. Furthermore, collaborating with other architects and key users to realize requirements, providing support for existing applications, and ensuring timely delivery of solutions will be part of your responsibilities. Capgemini is a global business and technology transformation partner, with a diverse group of 340,000 team members in over 50 countries. As a trusted organization with over 55 years of heritage, Capgemini helps clients unlock the value of technology across their business needs, delivering end-to-end services and solutions with a focus on AI, cloud, and data capabilities. By leveraging its industry expertise and partner ecosystem, Capgemini aims to accelerate the transition to a digital and sustainable world, creating tangible impact for enterprises and society.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
You will be responsible for planning, organizing, and coordinating the entire administrative & maintenance functions of the School including Hostels. Your role will involve supervising and controlling day-to-day functions, overseeing general administration tasks such as event management, housekeeping, canteen management, landscaping, electricity, water supply, purchases, etc. Additionally, you will handle the renewal and maintenance of various contracts and licenses, as well as managing and maintaining various services/agencies. You will closely collaborate with the Deputy Registrar of the School. To qualify for this position, you should possess a Masters Degree with at least 55% of marks or its equivalent grade of B in the UGC seven-point scales OR a B. Tech in Civil/Electrical from a reputed recognized institution. You should have 6-8 years of administrative experience as a Superintendent or in an equivalent post. Candidates with similar experience in Educational Institutes will be given preference.,
Posted 2 days ago
6.0 - 11.0 years
12 - 19 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Mandatory Skills required-Procurement , Microsoft Licensing Shift- 2PM Onwards . The Opportunity: We are seeking an Analyst who will be supporting Insights Consultants who own the delivery for a strategic Microsoft License Desk project for a large global client with key Stakeholders in the US and in the Netherlands. You will be accountable to meet defined outcomes and will be responsible for a high quality end user experience. In your role you combine strong customer service skills and your experience and/or interest in IT with a keen desire to advance customer operations to drive innovation and efficiency. Key Responsibilities: Service Desk activities such as providing on-demand advice and guidance for all client's licensing, administration and purchasing questions. This may be through online service management portals, Microsoft Teams or email in response to requests and queries submitted by Insight’s client. Manage the workflow of the service desk, including tracking, and management of responses through to completion, and escalate to more senior teammates as appropriate. Managing multiple concurrent tasks: tracking progress against deadlines and expectations, working with your colleagues to understand anomalies, overcome conflicts or issues. Functional management of client’s Microsoft license management tooling. Ability to work on projects as a delivery Professional taking responsibility for the delivery of distinct task/s within the scope of a project. Build strong relationships with internal team members and with the client. When required participate in activities relating to: a) standard operating procedures, b) training and development and c) Team meetings. Take on a proactive approach to learning and to improve our service delivery. Required Skills and Experience: Proven experience working with large enterprise clients, with a focus on Service Desk activities. Strong attention to detail to process contract and purchase data records, identify errors and inconsistencies in data, combined with analytical skills for interpreting data trends and problem-solving abilities to address issues Hands-on, practical experience with data management, configuration understanding, and leveraging data management tooling functionalities. Experience working within a global service delivery model, collaborating with geographically dispersed and multidisciplinary teams. Excellent written and spoken English skills are mandatory for this role Desired Skills (Bonus Points): Relevant certifications (e.g., ITAM certifications, specific Microsoft certifications). Experience with Microsoft licensing and related agreement management activities
Posted 3 days ago
6.0 - 11.0 years
12 - 19 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Senior Software Asset Management (SAM) Consultant -ServiceNow SAM Pro Shifts-6:30PM onwards Mandatory Skills required-SAM pro, ELP,Software licensing,Stakeholder management . The Opportunity: We are seeking an experienced Senior SAM Consultant to lead the delivery of a strategic SAM project for a large global client headquartered in the United States. The ideal candidate will bring deep hands-on expertise with ServiceNow SAM Pro and proven experience managing Tier 1 vendor licensing (Microsoft, Oracle, Salesforce). This is a client-facing role requiring excellent communication skills and the ability to work independently with enterprise stakeholders. Key Responsibilities: Operate and configure ServiceNow SAM Pro: Upload and manage entitlements Manage software models and normalization Configure allocations and use rights, Manage SaaS subscriptions, Drive and QA automated reconciliation results Set up and maintain reclamation workflows Perform license compliance reviews and optimization recommendations, Manage licensing positions and risk for tier 1 vendors (Microsoft, Oracle, Salesforce) and tier 2 vendors (e.g., Adobe, Atlassian, Jira, VMware) Track achieved cost savings, Communicate directly with client stakeholders in clear, fluent English, Deliver high-quality documentation, reports, and walkthroughs Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes Required Skills and Experience: 5+ years in SAM roles, including delivery of SAM projects or managed services Extensive hands-on experience with ServiceNow SAM Pro in a production environment Proven expertise in managing at least two Tier 1 vendors from Microsoft, Oracle, and Salesforce, Strong English communication skillswritten, verbal, and client-facing, Experience working with clients of 50,000+ end-user devices, Solid understanding of SAM best practices and software lifecycle. Desired Skills (Bonus Points): Relevant SAM certifications (e.g., ITAM certifications, specific vendor SAM certifications).
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As the Director of Service Management at Barry Callebaut Digital (BCD), you will play a pivotal role in leading the digital transformation within the chocolate industry. Reporting directly to the VP Technology Services, you will have the opportunity to shape the operational support and service management, thereby enhancing the digital way of working. Your key responsibilities will include leading the development and management of global service management teams, implementing IT service management tooling, processes, and governance structures. You will also be responsible for developing a strategic roadmap for IT service management capabilities, driving standardization of IT services, and overseeing the implementation of the service management platform. In this global leadership role, you will collaborate with key stakeholders across various locations, requiring up to 20% travel. To excel in this position, you should hold a graduate degree in IT/technology or a related field, possess significant experience in IT service management frameworks such as ITIL v3 and ITIL v4, and have a deep understanding of ITSM tooling, especially ServiceNow. Additionally, you should have a minimum of 10 years of relevant work experience, including experience in managing global service desk operations and leading IT teams. You should demonstrate a hands-on attitude, strong technical knowledge, and the ability to drive change collaboratively on a global scale. Your success in this role will depend on your ability to inspire and motivate diverse teams, prioritize service excellence, and foster a culture of continuous improvement and learning. Furthermore, you should possess excellent communication skills, the capacity to build internal and external partnerships, and a passion for user-centric technology and innovation. At Barry Callebaut, we are committed to Diversity & Inclusion, and we value individuals who can contribute to their full potential while upholding high ethical standards in all decisions and actions. Join us in our mission to lead the digital revolution in the chocolate industry and make a significant impact on the future of BC Digital. #oneBC - Diverse People, Sustainable Growth.,
Posted 3 days ago
6.0 - 9.0 years
18 - 25 Lacs
Hyderabad
Work from Office
Job Description Job Summary: The candidate will be responsible for building and deploying high-quality BI Platforms that are scalable. Key Responsibilities: Conduct assessments of client needs and environments to recommend optimal Tableau Server configurations and deployments. Develop and implement strategies for migration, upgrade, and optimization of multi-tier Tableau environments. Provide recommendation on best practices for Tableau Server administration, security, and performance tuning. Install, Upgrade, and provide ongoing support for BI Platforms (Peferably Tableau). Setup proactive monitoring to review the performance and health of the platform and implement solutions to optimize the performance. Responsible for global Customer Service, including end-user support and education and issue troubleshooting and resolution for all users of the Corporate IT BI Platforms. Automate workflows and processes to streamline Tableau Server administration tasks. Qualifications Minimum 5 Years of Experience Expertise in installing and upgrading enterprise-wide multi-node Self Servicing BI Platforms like Tableau Server and with High Availability. Experience in setting up Tableau Online Sites. Experience in Advanced Management and Data Management. Experience in activating the Tableau Advanced management and Data management features. Experience in maximizing the security and scalability of server capabilities using Tableau. Advanced management tools Experience in automating tasks using TABCMD, exposure to Rest API and Hyper API. Experience in building scalable dashboards using Tableau Desktop and Power BI Experience in setting up Tableau Server REST APIs, Data Management API, Hyper API, and Extensions. Expertise in setting up integrations with multiple source systems from BI Platform for data refreshes. Experience with Request, Incident, Problem, and Change Management processes. End User training and support. Nice to have: Experience in developing automation solutions using Python. Educational Qualifications: Bachelor/Master's degree in Computer Science, Computer Engineering, quantitative studies, such as Statistics, Math, Operation Research, Economics, and Advanced Analytics. Additional Information Thrive & Grow with Us : Competitive Salary: Your skills and contributions are highly valued here, and we make sure your salary reflects that, rewarding you fairly for the knowledge and experience you bring to the table. Dynamic Career Growth: Our vibrant environment offers you the opportunity to grow rapidly, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks : Innovation lives here. Our "Idea Tanks" are your playground to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats : Dive into our casual "Growth Chats" where you can learn from the bestwhether it's over lunch or during a laid-back session with peers, it's the perfect space to grow your skills. Snack Zone: Stay fuelled and inspired! In our Snack Zone, you'll find a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards : We believe great work deserves to be recognized. Expect regular Hive-Fives, shoutouts and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We’re all about your growth groove! Level up your skills with our support as we cover the cost of your certifications .
Posted 3 days ago
4.0 - 7.0 years
12 - 16 Lacs
Chennai
Work from Office
Job_Description":" For Lead- We are looking for a Technical Expert with the following capabilities: Proven experience in global IT Operations Support , handling both regional and local teams Strong strategic thinking and the ability to align technical decisions with business goals Hands-on knowledge of license management , including usage, renewals, and compliance Acts as a Subject Matter Expert (SME), providing technical advice to stakeholders across the organization Capable of making independent technical decisions with significant business impact Demonstrated experience working in cross-cultural environments and cross-functional teams Effective in team leadership and collaboration with various management levels , particularly L4 to L5 Years of experience is not a primary filter were keen to evaluate how well the individual handles real-world situations, challenges, and business needs ","
Posted 3 days ago
2.0 - 5.0 years
7 - 10 Lacs
Chennai
Work from Office
Job_Description":" We are looking for a Technical Expert with the following capabilities: Proven experience in global IT Operations Support , handling both regional and local teams Strong strategic thinking and the ability to align technical decisions with business goals Hands-on knowledge of license management , including usage, renewals, and compliance Acts as a Subject Matter Expert (SME), providing technical advice to stakeholders across the organization Capable of making independent technical decisions with significant business impact Demonstrated experience working in cross-cultural environments and cross-functional teams Effective in team leadership and collaboration with various management levels , particularly L4 to L5 Years of experience is not a primary filter were keen to evaluate how well the individual handles real-world situations, challenges, and business needs ","
Posted 3 days ago
7.0 - 11.0 years
10 - 12 Lacs
Noida
Work from Office
Senior Operations Manager Deployment & Operational Strategy About Us LNJ Skills & Rozgar, part of the prestigious leading NSDC partner delivering high-impact skill development and overseas employment solutions. With a focus on quality training, global deployment, and compliance-driven operations, we are shaping India’s skilled entry level manpower. Role Overview We’re seeking a dynamic Senior Operations Manager to lead large-scale deployment of skilled Indian candidates abroad, oversee operational strategy, and drive excellence in licensing, logistics, training infrastructure, and compliance. Key Responsibilities • End-to-End Deployment Management: Manage candidate mobilization, documentation, embassy coordination, and overseas placement processes across multiple geographies. • Licensing & Visa Operations: Handle government liaisoning for license applications, visa processing (medical, PCC, embassy scheduling), and ensure end-to-end compliance. • Logistics & Vendor Coordination: Oversee transport, accommodation, ticketing, and travel documentation; manage vendor SLAs and cost controls for outbound workforce movement. • Training Centre Setup & Compliance: Identify locations, coordinate infra setup, regulatory approvals, trainer onboarding, and ensure alignment with NSDC/DDU-GKY/UPSDM norms. • Process Optimization & SOPs: Develop and implement SOPs for operational workflows including deployment cycles, logistics tracking, MIS reporting, and audit-readiness. • Team & Stakeholder Management: Lead regional operations teams; work cross-functionally with BD, training, HR, and finance teams; build strong relationships with international clients, embassy contacts, and government departments. • Data & Performance Reporting: Create and maintain dashboards, analyse deployment trends, ensure timely documentation, and present monthly reports to senior leadership. Experience & Skills • Minimum 8 years in operations or logistics, with strong exposure to overseas manpower deployment. • In-depth knowledge of visa rules, embassy coordination, and international compliance norms. • Proven experience in training center operations, licensing, and multi-location project handling. • Proficient in documentation, stakeholder communication, and MIS reporting. • Strong leadership, problem-solving, and multitasking abilities. Why Join Us? • Be a key part of India’s global skilling movement. • Work with a mission-driven team and industry-leading partners. • Enjoy the stability and scale of LNJ Bhilwara Group with the agility of a high-growth social enterprise. Apply at: rmg2@lnjskills.com Website: www.lnjskills.com
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
We are seeking a Technical Expert with expertise in global IT Operations Support, overseeing regional and local teams. Your role will involve strategic thinking to align technical decisions with business objectives. You should have hands-on experience in license management, encompassing usage, renewals, and compliance. As a Subject Matter Expert (SME), you will offer technical guidance to stakeholders throughout the organization. You must possess the ability to make independent technical choices that carry significant business implications. Previous experience in collaborating with cross-cultural environments and cross-functional teams is essential. Effective team leadership and collaboration skills are crucial, especially with various management levels ranging from L4 to L5. While the number of years of experience is not the primary criterion, we are interested in evaluating your proficiency in handling real-world challenges and addressing business requirements effectively.,
Posted 4 days ago
4.0 - 9.0 years
11 - 21 Lacs
Chennai
Work from Office
Job Title: Flexera Administrator Location: Chennai, India Tenneco is one of the world's leading designers, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 66,000 team members working at more than 200 sites worldwide. Through our four business groups, DRiV, Performance Solutions, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket. Essential Duties and Responsibilities • Administer and support Flexera One and FlexNet Manager Suite (on-prem and cloud). • Administer Flexera product modules such as ITV, App Broker, ITAM, RN 150. • Deploy, configure, and maintain Flexera components including agents, beacons, and business adapters. • Perform upgrades, patching, and troubleshooting of Flexera tools and integrations. • Monitor system performance and generate operational and compliance reports. • Integrate Flexera with enterprise systems such as ServiceNow, SCCM, Active Directory, VMWare, Tanium, and others. • Support software license tracking, entitlement management, and audit readiness. • Collaborate with IT sourcing, procurement, and vendor management teams. • Provide technical support, bug fixes, and issue resolution for Flexera users. • Create and maintain documentation, dashboards, and custom reports. • Mentor team members and provide knowledge transfer on Flexera functionality. • Ensure compliance with corporate policies and software licensing agreements. • Lead the execution of Flexera-related projects, managing tasks across cross-functional teams. • Perform reconciliation analysis and compliance reporting for various software publishers (Tier 1 4). • Analyze software license contracts and entitlement data to ensure accurate inventory and usage tracking. • Create and maintain custom fields, inventory rules, and discovery rules based on business requirements. • Conduct training sessions and workshops for internal teams on Flexera tools and best practices. • Support the decommissioning of servers and update scripts/integrations to maintain data accuracy. Skills Required Strong understanding of IT Asset Management (ITAM) and software license management. Experience with Flexera installations, upgrades, and agent/beacon deployment. Hands-on experience with Windows, Unix/Linux environments. Familiarity with ServiceNow CMDB, discovery tools, and integrations. Proficiency in Flexera reporting tools and analytics. Strong problem-solving, documentation, and communication skills. Ability to work independently and manage multiple priorities. Excellent communication and interpersonal skills. Detail-oriented with strong organizational abilities. Ability to lead and collaborate in a matrixed team environment.
Posted 6 days ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
The Overview *Jotwani Law Offices* represents some of the top global software publishers. We help our clients eradicate piracy and counterfeiting of their products. In this regard, we are seeking a highly motivated Sales cum Compliance Executive to join our law firm. Key Responsibilities: 1. Take phone calls from assigned leads seeking to sell our client's software products. 2. Follow up with leads using our client's pirated (unlicensed) software and convert them into sales opportunities. 3. Ability to effectively communicate on the phone, email, and WhatsApp with clients, customers and high management officials. 4. Visit Customer Location and talk to top management, convincing them to use Licensed Software. Qualifications: 1. Bachelor's degree in Sales, Management, Computer Science, Information Technology, Commerce, Business Administration, or a related field. 2. Experience in Sales of software will be an added advantage Visit the Client Location and speak with Location: This position is full-time and based at GURUGRAM, HARYANA
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions for clients" most complex digital transformation needs. With a global presence spanning across 65 countries and a workforce of over 230,000 employees and business partners, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. The role of a Software Asset Management Engineer at Wipro involves supporting delivery through the development and deployment of tools. The primary skill set required for this role includes expertise in Software Asset Management, Java, Oracle, License management, and License compliance management. Secondary skills such as Application discovery and Analysis, as well as App Packaging, are also necessary. Key Responsibilities: - Conduct software asset management tasks, including application discovery and analysis. - Ensure accurate tracking and management of software assets. - Collaborate with cross-functional teams to gather requirements and offer technical solutions. - Troubleshoot and resolve issues related to software asset management and application packaging. - Maintain documentation and provide training to end-users as required. Performance Parameters: 1. Tool Development and deployment - Quality of solution - Timely development within budget - Timely deployment of the tool - Error-free deployment Mandatory Skills: Software Asset Management Experience: 5-8 Years Wipro is on a journey to reinvent itself as a modern digital transformation partner with ambitious goals. They are looking for individuals who are inspired by reinvention and are willing to evolve constantly. Join Wipro to design your own reinvention and realize your ambitions in a business powered by purpose. Applications from people with disabilities are explicitly welcome.,
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: Manage software assets: license acquisition, tracking & compliance Ensure IT budget accuracy: forecasting, expense management Oversee vendor invoices: processing, reconciliation & payment
Posted 1 week ago
8.0 - 10.0 years
16 - 18 Lacs
Hospet
Work from Office
Warm Greetings from Fortune HR Solutions!! We have the following opening for our client, a reputed iron ore mining company in Hospet, Karnataka location requires, Manager - IT Location : Hospet (MSPL Corporate Office) Shift : General Shift ( Day ) (Reporting to Office is Mandatory, No Work From Home Policy) Experience : 8 - 10 years Educational Qualification: UG / PG : BCA / MCA , BSc / MSc Computer Science, BE / BTech IT Certified Course Linux (SUSE) , Networking JOB DESCRIPTION: Knowledge & Skills Required: Data centre management, Linux / SUSE Linux Server Technologies, Network & Data Security, Compliance& License management, VMware, VXrail, Vcenter management Windows Server, VMware, Networking and License Management, Software Management, Dell Servers and Hardware trouble shooting, Active Directory, DHCP and DNS Server SUSE Linux operating , O365 Administration, Email Security Vendor Management Key Responsibilities Areas : Handling Servers and Data Centre Management with backup and restore Network , Communication Management and Network security (Firewall Management) IT Technical Evaluation & Coordinate IT Procurement and vendor management ISP and Service Management for Various IT Services & Group IT Implementation of new projects with relevant Documentation S4Hana Hardware Landscape Management in coordination with external Support vendors CCTV management and Data Protection L2 & L3 Switching Configuration Management If interested pl share with your updated Resume / CV to madan@fortunehrsolutions.co.in along with the below details, Age: Exp: Current CTC: Expected CTC: Notice Period: Reason of Job Change: Current Location: Native:
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Key Responsibilities: Asset Tracking and Management: Maintaining an accurate inventory of all IT assets, including hardware, software, and related agreements. Lifecycle Management: Managing the entire lifecycle of IT assets, from procurement to retirement, including tracking, maintenance, and upgrades. Licensing and Compliance: Ensuring that all software assets are properly licensed and that the organization is compliant with licensing agreements. Cost Optimization: Identifying opportunities to optimize asset utilization, reduce costs, and minimize waste. Vendor Management: Working with vendors for procurement, maintenance, and support of IT assets. Policy and Procedure Development: Developing and implementing asset management policies and procedures to ensure efficient and effective management of IT assets. Reporting and Analysis: Providing regular reports on asset inventory, utilization, and compliance to management. Collaboration: Working with various teams (IT, procurement, finance, etc.) to align asset management with business goals. Skills and Qualifications: Technical Proficiency: Understanding of IT hardware and software, including knowledge of asset management tools and systems. Organizational Skills: Ability to manage a large inventory of assets and maintain accurate records. Analytical Skills: Ability to analyze data, identify trends, and make recommendations for asset optimization. Communication Skills: Ability to communicate effectively with various stakeholders, including vendors, IT staff, and management. Financial Acumen: Understanding of IT costs, budgeting, and financial management. Problem-Solving Skills: Ability to identify and resolve asset-related issues. Education and Experience: A bachelor's degree in a related field (e.g., computer science, information technology) is generally required. Industry certifications in IT Asset Management (e.g., from IAM or IAITAM) are often preferred. Experience in IT asset management or a related field is typically required.
Posted 1 week ago
4.0 - 9.0 years
12 - 17 Lacs
Gurugram
Work from Office
We are seeking a proactive and detail-oriented License Manager to support and manage the procurement, compliance, optimization, and renewal of software licenses across the organization. This role plays a critical part in ensuring cost-effective use of software, license compliance with vendor agreements, and alignment with internal IT governance policies. You will work with internal stakeholders and external vendors to manage licensing for Tier 1 and Tier 2 software publishers Key Responsibilities: Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix). Ensure alignment with contractual terms and internal usage policies. Coordinate internal audits and support vendor audits with accurate license data. Track license entitlements, deployments, and usage throughout the software lifecycle. Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow). Work with IT operations to identify underused or overutilized assets for optimization. Support license procurement and renewal processes in collaboration with procurement and legal teams. Interpret complex license agreements and advise on best practices for use. Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations. Prepare usage reports, license position summaries, and compliance dashboards. Recommend cost-saving opportunities by identifying redundant or unused licenses. Support internal chargeback processes for license usage reporting. Contribute to the refinement and automation of software license tracking processes. Assist in developing standard operating procedures and knowledge base documentation. Required Skills & Qualifications: Bachelor's degree in IT, Business Administration, or a related field. 4+ years of experience in software license management or software asset management (SAM). Strong knowledge of license models for Tier 1 vendors (e.g., Microsoft, VMware, Oracle, Adobe). Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera). Understanding of ITIL practices and software lifecycle concepts. Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis. Ability to analyze large datasets and prepare reports. Good negotiation and communication skills for working with vendors and stakeholders.
Posted 1 week ago
2.0 - 3.0 years
3 - 7 Lacs
Kolkata
Work from Office
Procure and maintain IT hardware assets including laptops, desktops, printers, and other accessories. Troubleshoot hardware and software issues related to desktop, laptop, and printers. Maintain an updated IT asset register and ensure timely handover/takeover during employee onboarding and resignation. Manage mobile infrastructure including procurement of handsets and SIM cards. Network & Security Manage and maintain Internet Lease Lines (Tata Teleservices, GTPL, Airtel) to ensure uninterrupted connectivity. Configure and monitor network equipment including Sophos Firewall, routers, switches, and ensure LAN availability. Coordinate with vendors for LAN implementation and upgradation. Ensure network security and data integrity across the organization. Surveillance & Uptime Solely responsible for managing the company s CCTV infrastructure. Ensure 99% uptime of all surveillance systems through proactive monitoring and maintenance. Vendor & License Management Maintain strong vendor relationships to support IT procurement and services. Handle procurement of IT-related licenses and services (e.g., Google Workspace, Sophos). Coordinate vendor engagement for IT requirements and manage AMC and SLA compliance. Google Workspace Administration Administer the Google Workspace Console: user creation, password resets, security configuration, and license procurement coordination. Ensure mail security and compliance as per company policy. ERP Management Support ERP Highrise usage by coordinating with the Highrise support team. Troubleshoot ERP-related issues independently for commonly used modules. Ensure smooth ERP functioning across departments. Application Development (Google AppSheet) Design, develop, and maintain in-house applications on the AppSheet platform including: Purchase IMS Work Order IMS Demand Follow-up App Ensure all AppSheet applications are updated, user-friendly, and error-free. Address platform-specific issues and coordinate with AppSheet support when required.
Posted 1 week ago
7.0 - 12.0 years
11 - 21 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Hybrid
Experience: We have a job opportunity for Business Analyst Role, Please share your resume with details below if you're interested. Expereince: Current Salary: Expected Salary: Notice Period: Job Description: Location:Bangalore/Chennai/Pune/Mumbai/Noida Building the foundation for the development effort by capturing the problem context - problem, current state, desired future state, objectives, business needs and impacted user groups Developing requirements (business, user and software requirements functional and non-functional) and establishing traceability to the business vision Managing the requirements through the project lifecycle by establishing and maintaining agreements between the customer and the project team Playing a critical communications role by interacting with user (architecture and devops domain) and with developers and testing personnel (technical domain) Ensuring the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested Ability to navigate the IT team and business sponsors through a level of ambiguity including business process change; building organization and structure to requirements to drive out and define detailed requirements in an efficient manner Working with the project manager and the technical customer(s) to define requirements stakeholders, requirements conflict resolution procedures and the requirements team structure Understanding the software development approach being used and defining how the requirements development will be conducted (i.e. elicitation, analysis, specification and validation) Proficient requirement meeting facilitator, demonstrated experience in facilitating sessions (20+ people) using techniques to help define scope and requirements during the lifecycle Writing and reviewing technical, user and non-functional/system level requirements in the form of Use Cases, technical requirements, epics, features and other similar structured requirements documentation Responsible for ensuring change control and change management procedures are followed within the project team as they relate to requirements Understanding the business case and project scope Ensuring that quality business analysis standards are met as prescribed by EY Fabric standards through the effective implementation or use of approved processes, methodologies and deliverables Create user stories/business requirements based on identified architecture needs and priorities. Document and maintain product technical roadmap. Develop a strong point-of-view and recommend design solutions based on multiple inputs rather than just relying on SME requirements. Collaborate with development, QA, and business team members throughout the development process and address questions and issues as they arise. Participate in discussions to minimize scope and effort when timeline constraints exist. Complete opportunity assessments in a quick-to-market agile environment. Including: synthesizing business requirements, identifying required capabilities and calling out areas of uncertainty and recommending solutions. Support prioritization and sequencing of product and backlog refinement and other scrum ceremonies. Assist team with testing of new functionality. Leverage analytics data, customer survey and other feedback to find opportunities for improvement. Partner with Operations and support teams to triage and prioritize product issues. Work across teams and projects to synchronize and manage deliverables Document and review test cases and ensure requirement trace-ability Proactively identify issues and partner with Tech leads, architects and peer teams to provide timely resolutions. Negotiate and resolve problems and escalate as required. Act as a product evangelist to build awareness and understanding across the enterprise Perform other duties as assigned.
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Pune
Work from Office
What you ll do: The Performance Management and Project Execution Apprentice will assist in managing software licenses performance, IT Services performance and supporting related projects. Key Responsibilities: License Management Support: Assist in tracking, renewing, and ensuring compliance of software licenses. Help maintain accurate license inventories and documentation. Partner Service performance support : Assist in tracking , reviewing and managing service performance from key partners. Create dashboards and PowerBI apps to automate processes that can help bringing up the agility. Project Execution Assistance: Assist in the planning and execution of projects related to software license management and IT asset management. Help develop project timelines, execution within timelines. Coordinate with cross-functional teams including IT, suppliers and SCM Monitor project progress and assist in ensuring timely delivery of milestones. Identify and help mitigate project risks and issues. Supplier Management Support: Assist in managing vendor relationships and license renewals. Reporting and Analysis: Help generate and analyze reports on license usage and compliance Based in Pune, Maharashtra. Collaboration with IT, procurement, and finance departments. Qualifications: Pursuing or recently completed a bachelor s degree in IT, Business Administration, or related field. Skills: Strong interest in software license and project management. Skills preferred : PowerBI, Data Analytics , office365, Python Basic understanding of software licensing and compliance, AI/Gen AI. Good analytical and communication skills. Familiarity with IT Asset Management (ITAM) or Software Asset Management (SAM). Basic project management knowledge. Willingness to learn new tools and technologies.
Posted 1 week ago
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