Samsung - Chennai Hiring - IT Support - 10 To 15 Years

10 - 15 years

11 - 15 Lacs

Posted:22 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Samsung Ecom India!

We are looking for IT Support Chennai Location

Experience - 10 to 15 Years

Work Location - Chennai

Mode - 5 days Work from Office

Notice - Immediate to 15 days

Share your resume topraveen.r2@partner.samsung.com

IT & Networking Support Manager will be responsible for leading the design, implementation, maintenance, and support of the enterprise IT infrastructure and network for our high-growth division, while managing a team and overseeing end-to-end asset lifecycle.

IT & Asset Management

  • Daily Support:

    Provide daily, high-quality IT support to 400+ users, efficiently resolving hardware, software, and network issues.
  • System Proficiency:

    Proficiently manage, install, configure, patch, and deploy software across MAC OS, WINDOWS, and UBUNTU (Linux) environments.
  • Asset Lifecycle Management (ITAM/SAM):

    Oversee the End-to-End Asset Life Cycle (Ready-to-Deploy, In Use, Maintenance, and Scrap), demonstrating strong experience in IT Asset Management (ITAM) and Software Asset Management (SAM).

Networking & Security

  • Network Design & Maintenance:

    Lead the design, maintenance, and monitoring of the business-wide network, ensuring high uptime and performance.
  • Core Networking:

    Strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, VPN, DHCP, LAN/WAN, routing, switching, and wireless networks.
  • Implementation:

    Oversee the implementation of firewalls, switches, wireless, and cloud networking solutions.
  • Security:

    Solid understanding of network security principles, best practices, including firewalls, intrusion detection systems, access controls, encryption techniques, and network segmentation/patching.
  • Tools & Analysis:

    Proficiency in network management tools for monitoring, configuration management, performance analysis, and documentation. Monitoring Key Performance Indicators (KPIs) such as uptime, latency, and response time.
  • Planning:

    Ability to plan upgrades, new installs, and capacity scaling.

Leadership & Management

  • Team Leadership:

    Strong leadership and team management skills, including motivating, guiding, and mentoring a team of IT support professionals
  • Project Management:

    Lead major IT projects, such as IT infra rollouts or global support improvements.
  • Vendor & Budget Management:

    Manage third-party providers, internal support, and service-level agreements (SLAs). Strong skills in budgeting, vendor management, and SLA definition/monitoring.
  • Strategy & Architecture:

    Define IT architecture standards, policies, and procedures. Collaborate with IT leadership on overall infrastructure strategy.

Qualifications

Total Experience:

Educational Background:

Core Technical Skills:

Troubleshooting:

Communication & Collaboration:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Samsung India logo
Samsung India

Computers and Electronics Manufacturing

Gurugram Haryana

RecommendedJobs for You