147 Ham Jobs

The Asset Manager is responsible for overseeing the complete lifecycle of IT hardware and software assets. This includes: HAM (Hardware Asset managment) and SAM (Software Asset Managment) - ServiceNow ITAM Inventory and Tracking Maintain accurate records of hardware and software inventory. Track asset attributes such as state, sub-state, assigned user, and location. Monitor asset condition and useful life using performance curves. Ensure asset tagging and labeling as per standards. Procurement and Deployment Validate receipt of new consignments with delivery documentation. Coordinate installation, movement, and deployment of assets. Ensure proper documentation and logistics for intra-center asset movement. Confirm asset deployment with end users and update records accordingly. Storage and Maintenance Manage receipt, storage, and issuance of assets/accessories/spares. Stack and identify working/non-working assets in stores. Replace non-functional assets under warranty/AMC in a timely manner. Publish regular inventory reports and dashboards. Compliance and Reporting Track warranty/AMC expirations and notify stakeholders. Adhere to asset disposal/retirement processes with proper documentation. Maintain audit trails and compliance records. Publish monthly SLA reports and dashboards for asset management. Software Asset Management Ensure software license compliance and audit readiness. Track software installations and license allocations. Report unauthorized software and ensure uninstallation. Operational Excellence Support transformation initiatives and automation adoption. Manage assets under various work models (WFH, WFO, Flexi). Coordinate with OEMs for repairs and replacements. Ensure timely updates in asset management tools. Security and Data Handling Enforce controls for hardware removal from premises. Ensure secure data removal from decommissioned hardware. Maintain inventory visibility and control over all IT hardware assets Tools and Technologies ServiceNow, Absolute,

The Asset Manager is responsible for overseeing the complete lifecycle of IT hardware and software assets. This includes: HAM (Hardware Asset managment) and SAM (Software Asset Managment) - ServiceNow ITAM Inventory and Tracking Maintain accurate records of hardware and software inventory. Track asset attributes such as state, sub-state, assigned user, and location. Monitor asset condition and useful life using performance curves. Ensure asset tagging and labeling as per standards. Procurement and Deployment Validate receipt of new consignments with delivery documentation. Coordinate installation, movement, and deployment of assets. Ensure proper documentation and logistics for intra-center asset movement. Confirm asset deployment with end users and update records accordingly. Storage and Maintenance Manage receipt, storage, and issuance of assets/accessories/spares. Stack and identify working/non-working assets in stores. Replace non-functional assets under warranty/AMC in a timely manner. Publish regular inventory reports and dashboards. Compliance and Reporting Track warranty/AMC expirations and notify stakeholders. Adhere to asset disposal/retirement processes with proper documentation. Maintain audit trails and compliance records. Publish monthly SLA reports and dashboards for asset management. Software Asset Management Ensure software license compliance and audit readiness. Track software installations and license allocations. Report unauthorized software and ensure uninstallation. Operational Excellence Support transformation initiatives and automation adoption. Manage assets under various work models (WFH, WFO, Flexi). Coordinate with OEMs for repairs and replacements. Ensure timely updates in asset management tools. Security and Data Handling Enforce controls for hardware removal from premises. Ensure secure data removal from decommissioned hardware. Maintain inventory visibility and control over all IT hardware assets Tools and Technologies ServiceNow, Absolute,

The Asset Manager is responsible for overseeing the complete lifecycle of IT hardware and software assets. This includes: HAM (Hardware Asset managment) and SAM (Software Asset Managment) - ServiceNow ITAM Inventory and Tracking Maintain accurate records of hardware and software inventory. Track asset attributes such as state, sub-state, assigned user, and location. Monitor asset condition and useful life using performance curves. Ensure asset tagging and labeling as per standards. Procurement and Deployment Validate receipt of new consignments with delivery documentation. Coordinate installation, movement, and deployment of assets. Ensure proper documentation and logistics for intra-center asset movement. Confirm asset deployment with end users and update records accordingly. Storage and Maintenance Manage receipt, storage, and issuance of assets/accessories/spares. Stack and identify working/non-working assets in stores. Replace non-functional assets under warranty/AMC in a timely manner. Publish regular inventory reports and dashboards. Compliance and Reporting Track warranty/AMC expirations and notify stakeholders. Adhere to asset disposal/retirement processes with proper documentation. Maintain audit trails and compliance records. Publish monthly SLA reports and dashboards for asset management. Software Asset Management Ensure software license compliance and audit readiness. Track software installations and license allocations. Report unauthorized software and ensure uninstallation. Operational Excellence Support transformation initiatives and automation adoption. Manage assets under various work models (WFH, WFO, Flexi). Coordinate with OEMs for repairs and replacements. Ensure timely updates in asset management tools. Security and Data Handling Enforce controls for hardware removal from premises. Ensure secure data removal from decommissioned hardware. Maintain inventory visibility and control over all IT hardware assets Tools and Technologies ServiceNow, Absolute,

The Asset Manager is responsible for overseeing the complete lifecycle of IT hardware and software assets. This includes: HAM (Hardware Asset managment) and SAM (Software Asset Managment) - ServiceNow ITAM Inventory and Tracking Maintain accurate records of hardware and software inventory. Track asset attributes such as state, sub-state, assigned user, and location. Monitor asset condition and useful life using performance curves. Ensure asset tagging and labeling as per standards. Procurement and Deployment Validate receipt of new consignments with delivery documentation. Coordinate installation, movement, and deployment of assets. Ensure proper documentation and logistics for intra-center asset movement. Confirm asset deployment with end users and update records accordingly. Storage and Maintenance Manage receipt, storage, and issuance of assets/accessories/spares. Stack and identify working/non-working assets in stores. Replace non-functional assets under warranty/AMC in a timely manner. Publish regular inventory reports and dashboards. Compliance and Reporting Track warranty/AMC expirations and notify stakeholders. Adhere to asset disposal/retirement processes with proper documentation. Maintain audit trails and compliance records. Publish monthly SLA reports and dashboards for asset management. Software Asset Management Ensure software license compliance and audit readiness. Track software installations and license allocations. Report unauthorized software and ensure uninstallation. Operational Excellence Support transformation initiatives and automation adoption. Manage assets under various work models (WFH, WFO, Flexi). Coordinate with OEMs for repairs and replacements. Ensure timely updates in asset management tools. Security and Data Handling Enforce controls for hardware removal from premises. Ensure secure data removal from decommissioned hardware. Maintain inventory visibility and control over all IT hardware assets Tools and Technologies ServiceNow, Absolute,

The Asset Manager is responsible for overseeing the complete lifecycle of IT hardware and software assets. This includes: HAM (Hardware Asset managment) and SAM (Software Asset Managment) - ServiceNow ITAM Inventory and Tracking Maintain accurate records of hardware and software inventory. Track asset attributes such as state, sub-state, assigned user, and location. Monitor asset condition and useful life using performance curves. Ensure asset tagging and labeling as per standards. Procurement and Deployment Validate receipt of new consignments with delivery documentation. Coordinate installation, movement, and deployment of assets. Ensure proper documentation and logistics for intra-center asset movement. Confirm asset deployment with end users and update records accordingly. Storage and Maintenance Manage receipt, storage, and issuance of assets/accessories/spares. Stack and identify working/non-working assets in stores. Replace non-functional assets under warranty/AMC in a timely manner. Publish regular inventory reports and dashboards. Compliance and Reporting Track warranty/AMC expirations and notify stakeholders. Adhere to asset disposal/retirement processes with proper documentation. Maintain audit trails and compliance records. Publish monthly SLA reports and dashboards for asset management. Software Asset Management Ensure software license compliance and audit readiness. Track software installations and license allocations. Report unauthorized software and ensure uninstallation. Operational Excellence Support transformation initiatives and automation adoption. Manage assets under various work models (WFH, WFO, Flexi). Coordinate with OEMs for repairs and replacements. Ensure timely updates in asset management tools. Security and Data Handling Enforce controls for hardware removal from premises. Ensure secure data removal from decommissioned hardware. Maintain inventory visibility and control over all IT hardware assets Tools and Technologies ServiceNow, Absolute,

Total Years of Experience 8+ Yrs Relevant years of Experience 8+ Yrs Mandatory Skills ServiceNow HAM Application development ,design skills. Detailed Job Description Experience in Implementation ServiceNow ITAM/HAM solutions

We are currently seeking a Senior ServiceNow Developer to join our team in Gurgaon, Delhi (IN-DL), India (IN). Role Overview We are seeking a ServiceNow Platform Solution Consultant with 8+ years of experience in designing, implementing, and optimizing ServiceNow solutions. The role requires expertise in ITSM, ITOM, ITAM, etc, along with strong scripting, integrations, and solution consulting skills. Key Responsibilities- Solution Design & Implementation Architect and implement scalable ServiceNow solutions across multiple modules. Development & Customization Configure workflows, UI policies, business rules, ACLs, script includes, and custom applications.Integrations Develop REST/SOAP-based integrations, manage MID Servers, and leverage Integration Hub. ITOM & ITAM Expertise Implement CMDB, Discovery, Service Mapping, Event Management, HAM, and SAM.Presales & Consulting Conduct client workshops, demos, and provide technical expertise for RFPs. Required Skills - Strong expertise in ITSM, ITOM, ITAM etc. Hands-on experience with JavaScript, Glide APIs, Flow Designer, and Service Portal. Proficiency in ServiceNow integrations (REST, SOAP, OAuth, MID Server, Integration Hub). Experience in Discovery, Service Mapping, and Event Management. Strong client-facing and solution consulting skills. Preferred CertificationsServiceNow CSA, CIS (ITSM, ITOM, ITAM), CAD.ITIL 4 Foundation.

The ServiceNow Senior Developer will be a highly experienced results-driven person who is focused on delivering excellent customer focused solutions to join our team of developers.This person will provide leadership and oversight to ensure alignment to business strategy and the ServiceNow roadmap and is actively involved in the overarching governance of the platform. In this role, the successful candidate will oversee the maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow Skills including experience with Hardware/Software Asset Management, ITSM and Integrations. Responsibilities: Seeking an individual with ServiceNow Development, Integration and Maintenance skills as well as experience with HAM, SAM, ITSM and Integration Hub. A thorough understanding of the Common Service Data Model (CSDM) will be critical for this position. The selected candidate will bring ServiceNow System Development and Systems Architect skills, including experience with integrations and software lifecycle management. Advance the SN platform through Integration Hub and automation Design/Architect solutions across the SN platform Consult with the development team, business process owners, customers, users and constituents to develop and analyze customer requirements Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget Design and implement client scripts, UI policies, UI actions, business rules, workflows, and otherwise configure or modify ServiceNow applications to meet business requirements Design and implement integration via REST and SOAP API, as well as JDBC and PowerShell scripting Collaborate with internal and external teams to design, build, implement and maintain HAM, SAM and ITSM Collaborate with internal and external teams to design, build, implement and maintain multiple Service Portals Serve as administrator and developer for the whole ServiceNow platform Performing day-to-day support and maintenance of ServiceNow across Production and Non-Production environments Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes. Advise on and maintain the use of ITIL and ServiceNow best practices Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems, including databases, other applications, monitoring tools, LDAP, etc. Coordinate and perform application upgrades in partnership with vendors and internal colleagues Perform application testing Create and maintain system design and documentation Develop and maintain procedural documents relating to the management of the platform Provide advanced application support to internal team members Provide training and knowledge transfer to other employees as necessary Assist in IT process implementation and support as necessary Participate in occasional after-hours releases for major implementations Provide "on call support on a periodic basis as required Identify opportunities and implement service improvements across all functional areas within ServiceNow Required Qualifications: A Bachelors degree in Computer Science or equivalent 6+ years of proven experience in designing and implementing solutions on the ServiceNow platform 3-5+ years of experience with writing and reading scripts in ServiceNow using Javascript: both server and client-side Rules including AJAX, Angular JS, HTML, CSS 2-4+ years of experience with HAM, SAM and ITSM processes, maintenance, and development 3-5+ years of fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST 5+ years experience with web-based development languages (JavaScript, Angular JS, HTML, CSS, AJAX, HTTP, XML) 5+ years experience Developing in the Service Portal 3+ years experience Developing in Integration Hub and Flow Designer Solid exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels SaaS Experience / Cloud Development Experience Strong analytical, estimating and problem-solving skills Excellent communication, interpersonal and collaboration skills Ability to be flexible, adaptable and learn new concepts quickly Analytical and problem-solving skills are needed for systems guidance Ability to manage multiple and often conflicting tasks; effectively prioritize Desired Qualifications: Experience Administering/Developing within HAM/SAM Experience Administering/Developing within SPM Experience Administering/Developing in the Employe Service Center ServiceNow Certifications (Integration Hub, HAM, SAM, ITSM, CSDM) Other ServiceNow Certifications ITIL Certification Bengaluru , Chennai , Noida , Hyderabad , Gurugram

About The Role Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. About The Role - Grade Specific Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. Providesmaintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintainssecurity, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts complianceand quality checks, and identifies opportunities for improvements and efficiencies Skills (competencies)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Roles & Responsibilities : We are seeking a ServiceNow CMDB SME to join our Asset Management practice area as a CMDB Import & Configuration Specialist. This role is critical in ensuring the integrity, accuracy, and performance of our Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have hands-on experience with CI data imports, integrations, and governance practices, supporting ITSM and ITOM processes across the enterprise. CMDB Import & Configuration: Design and maintain CI import workflows using Import Sets, Transform Maps, Discovery, and Integration Hub. Configure CI classes, attributes, and relationships to align with enterprise architecture. Ensure automated imports are timely, accurate, and aligned with governance policies. CMDB Governance & Quality Control: Maintain high-quality CMDB data through established validation and reconciliation routines. Define, monitor, and report on CMDB health metrics (completeness, correctness, compliance). Execute audits and clean-up routines to remove stale, duplicate, or invalid CI data. Stakeholder Collaboration & Support: Partner with ITSM, ITOM, Infrastructure, and Asset Management teams to align CI data requirements. Serve as the SME for ServiceNow CMDB during project planning, incident response, and change activities. Provide training and guidance to operational teams and end users on CMDB best practices. Documentation & Continuous Improvement: Create and maintain documentation for CMDB processes, policies, and configuration standards. Recommend enhancements to import logic, CI structure, or governance based on evolving business needs. Participate in CMDB roadmap planning and ServiceNow platform upgrades. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8 + years hands on software development experience with ServiceNow platform, CMDB configuration and data management. Deep understanding of CI classes (e.g. Server, Application, Database) and their relationships. Good understanding of the Common Service Data Model and how it aligns CMDB data with ServiceNow applications. Use CMDB data certification modules to maintain data accuracy. How IRE works with identification rules, reconciliation rules, and data sources. Proven expertise in CI imports using ServiceNow Discovery, Import Sets, and integrations. Strong scripting ability in JavaScript, Glide API, and familiarity with Flow Designer. Experience with CMDB Health Dashboards, normalization rules, and reconciliation processes. Solid understanding of ITIL v4, especially Configuration Management and Asset Lifecycle from discovery to decommission. Ability to interpret and implement complex data models and CI relationship mappings. Strong communication and stakeholder engagement skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – ITSM ServiceNow Certified Implementation Specialist – Discovery. Experience with ITOM (Event Management, Service Mapping) and HAM/SAM modules. Knowledge of infrastructure technologies, cloud environments, and enterprise architecture. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title: Physical Asset Verification Executive Employment Type: Full-time / Contract [adjust as needed] Experience Required: 1 - 3 years in physical asset verification, asset management, or related field Education: Graduate in Commerce / IT / Management or equivalent (preferred) Role Overview We are seeking a detail-oriented Physical Asset Verification Executive to support our asset management function. The role involves verifying, tagging, documenting, and reconciling organizational assets while ensuring accuracy in asset records and compliance with company standards. Key Responsibilities Asset Verification: Conduct thorough checks to confirm the existence, condition, and location of all physical assets (taggable and non-taggable). Labeling & Tagging: Identify assets with missing, damaged, or incorrect labels/RFID tags, coordinate replacements, and apply new labels/tags as per company guidelines. Handle Untaggable Assets: Coordinate with users or SPOCs to validate untaggable assets and maintain documentation. Data Updates: Rectify mismatches in asset data within the asset management system (SAP/ASSENT) with approvals from the project team. Discrepancy Reporting: Document discrepancies between physical assets and asset records and update the register accordingly. Data Collection & Reporting: Collect detailed asset data (asset ID, location, status, discrepancies). Submit daily and weekly progress reports . Prepare a final summary report including findings, discrepancies, recommendations, and corrective actions. Required Skills & Competencies Minimum 1 - 3 years experience in physical asset verification or related fields. Proficiency in asset management software (SAP, ASSENT, or similar). Experience with handheld readers and RFID technology . Strong analytical and problem-solving skills . High attention to detail and accuracy. Effective written and verbal communication skills. Ability to work independently and as part of a team. What We Offer Competitive salary and benefits. Opportunity to work on large-scale asset management projects . Professional growth in a structured and process-driven environment. Collaborative team culture.

Primary Skills: Snow SAM Tool Administration Job Location: Any location / Offshore Rate:- Market standard Position: Snow Sr. Technical Consultant ( SAM Tool expert) Expert & Deep Technical Knowledge working with Snow SAM tool Experience in setting up the Snow Tool / Platform right from scratch in OnPrem and Cloud environment right from Installation, Configuration, Integrations with other tools etc. Experience in Snow ( SAM tool) administrationExperience in Snow (SAM tool) agent (different platform / publisher specific agents) installation, troubleshooting and upgradesExperience in Snow (SAM tool) version upgradesManage different Inventory Sources in Snow (SAM tool)Expertise in Snow (SAM tool) Zero touch inventory.Expertise in troubleshooting all the modules / components of snow (SAM tool) Experience troubleshooting issues w.r.t. DB (SQL Server) layer, SQL queries, indexing, views, stored procedures Knowledge integrating Reporting / BI analytics tools (eg. Power BI or Tubule etc) with Snow (SAM Tool)Expertise in Snow License Manager PlatformExpertise in Snow Inventory ServerExpertise in Snow Integration ManagerExpertise in Snow Automation Platform (Snow Productivity Optimizer)Expertise in Snow Optimizer for SAP 8 to 10 years of experience working with Snow SAM Tool Excellent analytical and problem-solving skills. Should be able to lead a team under him and provide consulting / advisory recommendations on managing, enhancing the Snow SAM tool capabilities. Excellent communication and interpersonal skills to collaborate with stakeholders and vendors. Should be able to front-end all customer interactions technically and from operational aspects w.r.t. Snow Tool administration. Relevant certifications of Snow Tool specific are a plus. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: SNOW Software Asset Management . Experience: 5-8 Years . >

Hi, We are hiring Company - MNC Location - Hyderabad CTC - upto 25 lpa Experience - 12-18 years of experience in infrastructure, construction, EPC, or related industries. Strategic & Business Support Partner with the CEO/CMD to define business priorities, track progress of strategic initiatives, and ensure timely execution. Support in preparing business plans, project pipelines, financial models, and board-level presentations. Facilitate cross-functional alignment between operations, engineering, procurement, finance, and HR. Conduct market research, competitor benchmarking, and industry analysis specific to infra/EPC sectors. Project Oversight & Governance Monitor key project milestones, cost, time, quality, and safety metrics across project sites. Identify risks, delays, or cost overruns and escalate with mitigation recommendations. Drive project governance reviews, steering committee meetings, and MIS dashboards. Act as a bridge between project sites and corporate leadership for real-time updates. Leadership & Organizational Effectiveness Act as a trusted advisor and sounding board for the leadership team. Streamline decision-making processes by managing information flow to/from the CEO. Drive initiatives on organizational development, manpower planning, and succession readiness in alignment with HR. Oversee critical change management initiatives in digital transformation, ERP, and project management systems. Stakeholder Management Liaise with clients, JV partners, government bodies, consultants, and contractors to resolve escalated issues. Coordinate communications for board members, investors, and regulatory authorities. Represent the CEO in internal/external meetings as required. Operational Excellence Develop and track corporate KPIs, dashboards, and project progress reports. Ensure compliance with company policies, governance frameworks, and statutory norms. Lead special projects, task forces, and strategic interventions on behalf of the CEO. Timely completion of projects within budget, scope, and compliance parameters. Improved alignment of corporate strategy with project execution. Efficient CEO office management (prioritization, decision support, reporting). Stakeholder satisfaction internal (leadership team, project heads) and external (clients, regulators, partners). Successful implementation of organizational initiatives (digitalization, performance management, L&D). Qualifications & Experience Education : B.E./B.Tech in Civil / Mechanical / Electrical Engineering (preferred). MBA / PGDM in Management, Strategy, or Operations (added advantage). Experience : 1218 years of experience in infrastructure, construction, EPC, or related industries. Proven track record in project management, strategy, or senior leadership support. Exposure to working with CXOs and managing multiple stakeholders. Skills & Competencies Strong project management and execution skills. Excellent analytical, financial modeling, and reporting capabilities. High interpersonal and stakeholder management skills. Ability to handle ambiguity and drive clarity in complex situations. Strong communication, presentation, and negotiation abilities. Knowledge of EPC contract structures (EPC, BOT, PPP, HAM) and project financing mechanisms is a plus. Regards, Neha Khandelwal [HIDDEN TEXT] Show more Show less

Responsibilities Demonstrable experience in designing and implementing SAM Governance, Policy and lifecycle processes aligned to industry accepted standards. Expertise in software licensing for major publishers (minimum 3) like IBM, Oracle, SAP, Microsoft and VMware. Identifies and delivers on various cost optimization opportunities throughout the asset lifecycle. Provide consulting advise on license implications for deployments in Datacenter, EUC estate and Cloud. Experience in understanding IT Infrastructure, cyber security and network land scape and respective software knowledge is added advantage. Tools Expertise in functional implementation of Flexera or ServiceNow SAM Pro or Snow License Manager Procurement Strategic advice on software sourcing and involve in negotiations for large and small deals Better understanding on various licensing models for reselling Qualifications: 5+ years of experience Soft Skills SAM Operations: Conduct monthly software license reconciliation using Flexera/SAM Pro, ensuring accurate license and usage tracking. Prepare true-up and compliance reports for tier 1 (Microsoft, Oracle, VMware, IBM, RedHat, Adobe, SAP) and tier 2 publishers. Manage software, maintenance, and service renewals. Create and maintain software contracts in ServiceNow, including license models, publishers, and license mapping. Collaborate with procurement teams for renewals, utilizing tools like Ariba/SAP/Oracle. Handle quotation requests and price negotiations. Manage software license requests and incidents in ServiceNow. Allocate licenses through vendor portals and provide basic troubleshooting support. Maintain and update the software catalog. Ensure a strong understanding of software license metrics and types. Generate basic ServiceNow reports. Create and manage purchase orders (POs) and oversee the PO process. Generate and manage software licenses. Manage vendor creation and maintenance. Oversee software decommissioning tasks. Manage new software build tasks. Develop and generate custom SAM reports. Provide support for license audit requests. Flexera Tech: Configure and maintain discovery processes for Windows, Unix, vCenter, and Citrix environments. Implement and manage Zero Touch Inventory. Manage Flexera beacons and perform upgrades. Develop and maintain Flexera business adapters. Integrate SaaS applications with Flexera. Resolve inventory issues and maintain data accuracy. Manage subnets and data imports within Flexera. Implement bug fixes and integrations. Manage user access and permissions within Flexera. Configure and maintain Flexera CMDB and Active Directory (AD) reconciliations. Create and manage discovery inventory rules. Perform checks for unrecognized evidence and SKUs.

You will be responsible for leading the configuration, maintenance, and optimization of the ServiceNow platform. With over 10 years of hands-on experience as a ServiceNow developer/Architect, you will demonstrate expertise in ITSM, ITBM, ITOM, and custom application development. In addition, you should possess knowledge of the CSDM framework and have experience implementing it. Your understanding of best CMDB practices, service mapping, import sets, discovery, HAM, SAM, and end-to-end processes will enable you to collaborate effectively with engineers to provide superior recommendations. Your role will involve working with the HR team on HRSDM modules to enhance workflows for onboarding and offboarding use cases. You will also be involved in the development of ServiceNow Bots to establish custom bots. Additionally, you will oversee user administration, monitor licenses, report performance issues, and collaborate with the team to optimize costs for ServiceNow. As the ServiceNow developer, your key responsibilities will include administering, configuring, and maintaining ServiceNow instances across production, test, and development environments. You will lead upgrades, patches, and migrations to minimize downtime. Designing and implementing workflows, business rules, UI policies, and scripts will be part of your workflow automation tasks. Managing integrations with third-party tools, optimizing platform performance, troubleshooting issues, and ensuring scalability are essential aspects of the role. Furthermore, you will be responsible for managing user roles, groups, and access controls to enforce security best practices. Creating dashboards, reports, and metrics using Performance Analytics will also fall under your purview. Your role will include mentoring junior administrators and collaborating with cross-functional teams such as IT, HR, and Finance to drive success.,

Job description Total experience 10+years. Strong working experience in ServiceNow development and implementation. Proven expertise in ServiceNow ITAM, HAM, SAM, and ITSM modules. Experience in implementing and managing complex integrations between ServiceNow and external systems. Proficiency in ServiceNow scripting: Business Rules, Client Scripts, UI Policies, UI Actions, Jelly, and AngularJS. Experience working in Agile/Scrum environments and managing multiple priorities in a fast-paced setting. Experience with ServiceNow ITOM and/or CSM modules. Strong understanding of ITIL processes and certifications (Foundation or Intermediate level preferred). ServiceNow Certified System Administrator and additional module certifications. Familiarity with ServiceNow Flow Designer and Integration Hub. Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail. Excellent communication and interpersonal skills RESPONSIBILITIES: Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it. Determining and implementing design methodologies and toolsets Enabling application development by coordinating requirements, schedules, and activities. Being able to lead/support UAT and production rollouts. Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it. Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement Giving constructive feedback to the team members and setting clear expectations. Helping the team in troubleshooting and resolving complex bugs Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Company Profile Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description The ideal candidate will be responsible for the analysis, designing & development of various Integrations, applications, Forms, Service Portal pages, New modules Security Operations, GRC, BCM in ServiceNow. ServiceNow Lead Architect will be responsible for leveraging the various ServiceNow functionalities in ITSM, ITOM, ITAM, ITBM modules, GRC and Scoped applications to convert technical specification into a better design & working solution. Leverage Service Portal framework to improve the user experiences on the IT Portal interface. Employee Service Center experience is a good to have Designing/ Build integration with other third-party and in-house system using ServiceNow standard connectors/custom solutions as required. Work with the business partner / Solution Architects to validate the proposed design / solution and assist in the successful migration of products to Production environment. Take part in Monitoring/ process improvement initiative to standardize the solution on the ServiceNow platform to have stable production instance. Involve in platform maintenance activities including cloning and ServiceNow version upgrade activities to stay current with the ServiceNow releases. Prepare process flow and user guide, KB documents based on the needs of the projects. Helping to Build / Building Test cases using ATF or create testing documents and convert to ATF as required. Troubleshoot open incidents and perform RCA (root cause analysis) of the same when it is required from Junior members Support business users with any functional related queries, post-delivery of the business requirements as and when needed Should understand basics of Agile Scrum methodologies Support in addressing urgent / priority incidents as part of On-call. Identify opportunities for bring in necessary new features / modules for benefit of the business Would be good, if capable of Running Agile Srum meetings in absence of scrum master Qualifications 10 to 12 years of expereince in ServiceNow Developement Well-versed with Server-side and Client-side scripting on the ServiceNow platforms. Experience in developing and configuration of Incident Management, Change Management, Problem Management, Knowledge Management and other ITSM modules. Worked on All type of integrations - REST, SOAP that Service Now supports Good Knowledge in advanced topics like IRM, BCM, HAM, SAM Good experience in requirement gathering, Business document creation, understanding business needs and developing solutions Service Portal Implementation experience. Experience in Install, Upgrade and maintenance of ITOM components including Mid Servers, Discovery schedules and troubleshoot discovery status for any issues. Good Domain knowledge in whatever been worked. Know Discovery and CMDB with CSDM Excellence in Workflow Management Performance Analytics implementation experience Good communication and analytical skills. Ability to work independently with limited supervision. Knowledge of the ITIL process is a plus.

As a ServiceNow SAMPro Developer with 4+ years of experience, you will be responsible for implementing SAMPro for major publishers such as VMWare, Redhat, and Microsoft. Your role will involve managing the lifecycle of Asset Management, creating process documents, and analyzing data to generate dashboards for senior management. You will also participate in regular meetings with clients to document their requirements. Your expertise will include knowledge of ServiceNow Tickets (Tasks, Incident, Change request) and the ability to create and manage CI (Assets, Server) in ServiceNow. Additionally, you will be expected to create Knowledge Articles, establish a harvesting process for hardware, and identify opportunities for cost savings and process efficiencies within asset management processes. Collaboration with procurement and finance teams to ensure proper accounting and financial reporting of assets will be a key aspect of your role. You will also need to stay updated on trends and developments in asset management practices, technology, and regulations, making recommendations for improvements when necessary. Driving the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance will be essential. A strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) principles, processes, and best practices is required to excel in this role.,

Permanent Remote with 6+years in serviceNow Mandate skills-"Service now-Ham Sam,Cmdb,Workflow,Business rule,Intergation,SCCM,JAMF and Intune If Interested please share updated resume on- Nancy.b@smartedgesolutions.co.uk with all mandate skills exp.

Development and Platform Responsibilities: Design and develop ServiceNow workflows, business rules, script includes, client scripts, UI policies/actions. Build custom integrations using REST, SOAP, MID Server, and other methods. Create dashboards, reports, and widgets related to HAM, SAM, and CMDB KPIs. Collaborate with product owners, process owners, and architects to define solutions. Participate in Agile/Scrum ceremonies; contribute to story grooming, estimation, and sprint planning. Perform unit testing and support UAT Key Responsibilities: 1. HAM / SAM Responsibilities: Design, implement, and enhance ServiceNow Hardware and Software Asset Management modules. Lead the onboarding of software publishers, licenses, entitlements, and contracts into ServiceNow SAM. Configure license models, software normalization rules, reclamation rules, and discovery sources. Define and implement asset lifecycle workflows procurement, receiving, deployment, maintenance, retirement, disposal. Integrate ServiceNow HAM/SAM with procurement tools, SCCM, JAMF, Intune, etc. Perform software compliance analysis, optimization, and true-up planning. Implement and maintain automated reclamation and harvesting policies. Provide guidance on license metric types (User, Device, Core, Processor) and compliance models. Align implementation with ITIL and ISO/ITAM best practices.

Role & responsibilities Good understand of IMAC & CMDB database and End user computing along with Asset management 1+ years experience in IT with preferable knowledge of HAM with asset IMAC & CMDB Knowledge and good experience in Ms-Excel Inventory planning, asset database accuracy, Physical verification & reconciliation Will oversee the Hardware Asset Management operation for a region. Responsible to handle the end user requirements for asset installation & CMDB Mapping Should possess good communication and writing skills (English) Good experience in People Management Managing Escalations Good exposure on Physical Asset Verification tools like (SCCM, McAF & End-points) Preferred candidate profile

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Exp 4-6years Notice period : Immediate – 15days Please find below JD for your reference . 4 to 6 years Hardware Asset Management and Software Lead and manage the complete hardware asset lifecycle, including procurement, deployment, maintenance, and disposal. Utilize ServiceNow HAM Pro for automating asset tracking, management workflows, and ensuring accurate inventory records. Collaborate with cross-departmental teams to uphold physical IT hardware accuracy and compliance. Develop and maintain asset management policies and procedures to ensure data integrity and alignment with ITSM processes. Perform regular asset audits, manage vendor relationships, and provide actionable insights through HAM dashboards and reports. Extensive experience in Hardware Asset Management. Proficiency with ServiceNow HAM Pro and its workflow integrations. Strong understanding of ITIL-based asset lifecycle management principles.

You are an experienced ServiceNow Developer with 6-8 years of experience, looking to join our team located in NCR. Your expertise includes working with ITSM, CSM, HAM, and SMDB modules within the ServiceNow platform. You will be responsible for developing and customizing ServiceNow applications and modules, integrating various tools and functionalities, configuring Service Portal, Import Set Transform Maps, and UI Builder, as well as implementing and maintaining the Automated Test Framework (ATF). Your key responsibilities will involve enhancing system performance through catalog and monitoring tools, performing integrations using ServiceNow capabilities, and ensuring seamless functionality with mobility services such as EMM, TEM, and MDM. You should have hands-on experience with ServiceNow catalog management and monitoring tools, strong expertise in integrations, Service Portal, Import Set Transform Maps, and UI Builder, proficiency in Automated Test Framework (ATF), and familiarity with EMM, TEM, and MDM services. Join us and be a part of a dynamic team where you can leverage your ServiceNow development skills and contribute to the successful implementation of various modules and functionalities within the ServiceNow platform.,

We are seeking a highly skilled and experienced Senior Technical Consultant- ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM). Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts- Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD, or GRC.