60 Ham Jobs

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Hi, We are having an opening for License Compliance & GRC Manager a our Mumbai location. Job Summary : We are seeking a dynamic and detail-oriented Manager HAM, SAM, Licensing Compliance, and GRC to lead the governance of IT assets and licensing compliance while also managing governance, risk, and compliance (GRC) functions. This strategic role will oversee hardware and software asset management (HAM/SAM), ensure compliance with licensing agreements, and implement IT GRC frameworks in line with organizational policies and global standards. The ideal candidate should have a strong understanding of IT asset lifecycle management, licensing models, audit processes, and regulatory compliance, along with proven experience in risk management, policy enforcement, and IT governance. Areas Of Responsibility : 1. Hardware & Software Asset Management (HAM/SAM): Manage the full lifecycle of IT assets (procurement to retirement). Maintain accurate inventories for hardware and software using ITAM tools. Define and enforce asset tracking standards and policies. Optimize asset usage and reduce costs through efficient deployment and redeployment strategies. 2. Licensing Compliance: Ensure adherence to software licensing agreements and regulatory requirements. Conduct regular audits and true-ups for major software vendors (Microsoft, Adobe, Oracle, etc.). Track software usage and entitlements to prevent overuse or underutilization. Work with procurement, legal, and vendor management for contract reviews and renewals. 3. Governance & Reporting: Generate regular reports and dashboards on asset utilization, compliance status, and cost optimization. Establish KPIs and SLAs for IT asset management and ensure alignment with global governance standards. Collaborate with procurement, finance, security, and infrastructure teams for process integration. 4. Team & Vendor Management: Lead a team of analysts/coordinators for asset and compliance operations. Liaise with software/hardware vendors and external auditors as required. Drive training and awareness on asset handling and compliance best practices. Educational Qualification : Bachelors degree in Information Technology, Computer Science, or a related discipline. Specific Certification : ITIL v4 Foundation Certified Software Asset Manager (CSAM) Microsoft Licensing Specialist Certification Skills : Strong analytical and audit skills Excellent communication and stakeholder management Policy writing and enforcement Risk identification and mitigation Attention to detail with process-driven mindset Experience : 8-12 years of experience in IT asset management, software compliance, and IT GRC. Strong understanding of global compliance frameworks (ISO 27001, NIST, SOC 2, GDPR, etc.). Expertise in tools such as ManageEngine, Flexera, Lansweeper, or SCCM. Demonstrated experience in licensing audits and compliance management.

Roles and Responsibilities: Manage IT assets, including hardware, software, and licenses to ensure compliance with company policies and regulatory requirements. Coordinate with internal stakeholders to identify asset needs and develop strategies for procurement and deployment. Conduct regular audits of IT assets to ensure accuracy of inventory records and identify opportunities for optimization. Collaborate with other teams to resolve issues related to asset management, such as troubleshooting technical problems or resolving disputes over ownership. Job Requirements: Maintain accurate hardware asset records using ITAM systems Manage hardware purchase orders and vendor relationships Oversee procurement, deployment, maintenance, and disposal of hardware assets Ensure compliance with asset management policies and SLAs Track assets throughout their lifecycle and ensure data accuracy Conduct regular audits and reconcile physical inventory with system records Generate and analyze reports on asset status, utilization, and lifecycle costs

Role :- ServiceNow Architect Experience:- 7 to 15 Years Job Location :- Hyderabad, Chennai, Bangalore. New Delhi, Pune, Mumbai Notice Period :- 0 to 30 Days Job Type :- Full Time Permanent Mandatory Skills:- ServiceNow Architect , ITSM , ITOM, SAM, HAM Please find the Job Description:- • Minimum 8+ years of experience, currently working as an Architect on the ServiceNow platform. • Experience with architecting ITxM (i.e. ITSM, ITOM, ITAM) modules in ServiceNow. • Experience on any other ServiceNow module is a plus. • Experience on at-least 2 end-to-end implementations of ITSM, ITOM and ITAM. • Must be well equipped with running customer workshops for requirement gathering, together with BA. • Experience in building roadmaps and providing consultation keeping in mind the existing tool stack of the customer. • Experience with improving CMDB health and suggesting improvements. • Adept to a client facing role. Good written, verbal communication & interpersonal skills Thanks & Regards NTT DATA - TAG

IT asset management Experience of IT asset , inventory manage, Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- Min 1years

* Notice Period: Immediate to 1 Month. Key Responsibilities: • Design and develop solutions using ServiceNow ITSM (Incident, Problem, Change, CMDB) and ITOM (Discovery, Service Mapping, Event Management) OR ITAM (HAM & SAM) • Integrate ServiceNow with third-party systems and data sources. • Customize and configure ServiceNow modules, workflows, and catalog items. • Work with stakeholders to gather requirements and translate them into technical solutions. Must-Have Skills: • 4 to 8 years of experience in ServiceNow development. • Deep understanding of ServiceNow ITOM (especially Discovery and Service Mapping) OR ITAM (HAM & SAM) • Solid experience with CMDB architecture and CI relationships. • Strong problem-solving and debugging skills. • ServiceNow Certified Implementation Specialist ITSM/ITOM/ ITAM.

Job Title: ServiceNow ITAM Implementation Specialist (HAM/SAM) Location: Bengaluru/ Chennai Experience: 9 to 12 years Company: Mindsprint Job Summary: Mindsprint is seeking an experienced ServiceNow ITAM Implementation Specialist to join our team. The ideal candidate will have a strong background in implementing and optimizing IT Asset Management (ITAM) solutions, specifically Hardware Asset Management (HAM) and Software Asset Management (SAM), using the ServiceNow platform. You will be responsible for deploying, configuring, and maintaining ServiceNow ITAM modules to enhance asset tracking and management efficiency. Key Responsibilities: Implement and configure ServiceNow ITAM modules, including HAM and SAM. Integrate ServiceNow ITAM solutions with other IT systems and tools. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Develop workflows, scripts, and automation rules to streamline asset management processes. Monitor and optimize the performance of ITAM solutions. Provide technical support and troubleshooting for ServiceNow ITAM applications. Maintain documentation for configurations, processes, and procedures. Stay updated with the latest ServiceNow features and best practices in ITAM. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 9 to 12 years of experience in ServiceNow ITAM implementation and configuration. Strong understanding of ITAM processes and best practices. Proficiency in JavaScript, PowerShell, and other scripting languages. Experience with ServiceNow modules such as HAM and SAM. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. ServiceNow Certified Implementation Specialist or similar certification is a plus.

Excellent opportunity for ServiceNow ITSM/SAM - Technical Consultant Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Job Role: Technical Consultant Shift: US Shift Work Mode: Hybrid Relevant Experience: 5+ Job Description: Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Develop, configure, and customize ServiceNow applications, with a focus on IT Asset Management, including Hardware and Software Asset Management. Work under the guidance of senior developers and architects to deliver high-quality technical solutions. Participate in all phases of the ServiceNow development lifecycle, from requirement analysis to deployment and support. Assist in the integration of ServiceNow with other business systems and platforms. Adhere to coding standards and participate in code reviews to ensure best practices. Document technical solutions and maintain ServiceNow system documentation. Troubleshoot and resolve issues in the ServiceNow environment. Qualifications Skills and Experience Requirements: Bachelors degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM and custom apps. Experience developing ServiceNow solutions and technical design documents from business requirements. Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers. Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API) Experience developing, implementing, and maintaining large-scale applications and systems. At least two full lifecycle ServiceNow implementations in the role of a lead consultant. Must have strong requirements gathering experience. Programming expertise in Java, JavaScript or other functional programming languages Demonstrated understanding of ITIL practices Excellent written and oral communication skills. Skills and Certifications ServiceNow certifications:- Service Now System Administrator. Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines ITIL v3 certification. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience & demonstrated leadership abilities. Interested Candidates can apply at below Fujitsu Portal: https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSMSAM-Technical-Consultant-976/976-en_US/

Roles and Responsibilities Manage IT assets throughout their lifecycle, including procurement, deployment, maintenance, and disposal. Ensure accurate tracking and reporting of hardware assets using HAM tools like IMAC. Collaborate with stakeholders to identify asset requirements and develop strategies for optimal utilization. Conduct regular audits to ensure compliance with company policies and industry standards. Provide technical support for asset management processes. Good at preparing Excel reports (Vlookup, Pivot table, Hlookup)

Dear Candidate, I represent the Talent Acquisition team of Affluent Global Services Pvt Ltd ( A First Meridian Company ) a Microsoft Gold Partner and Cloud Solution Provider . To give you a quick brief, we are a Young, Promising and Rapidly growing company with varied expertise across domains and professionals across multiple cities in India and Global presence. We also Pride in having a Certified ODC for Microsoft in Hyderabad. Role: Servicenow Developer Interview Mode: Face to Face Location: Hyderabad, Bangalore, Chennai, Mumbai, Kolkata and Gurgaon Notice Period : Immediate Joiners only Experience:4 to 9 Years Email: tuppari.pradeep@affluentgs.com Job Description: ServiceNow HAM Pro HAM/ SLTN Developer - ServiceNow HAM Pro HAM/ SLTN Developers - 4 to 5 years of Experience with flow designer development - Catalog development - Experience in writing Script business rules - Customizing HAM workflows - Creating customized client scripts, - Creating custom modules and solutions in ServiceNow, - Troubleshooting code in ServiceNow Tech & Data Resources Responsibilities: - ServiceNow Implementation Specialist - Core module (ITOM and ITAM Background, Heavy focus on Hardware asset management and CMDB, Service Catalog, Flow Designer ) - Responsible for all scripting changes including Client Scripts, Business Rules, Script -Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read formats for all scripts that includes comments explaining the functionality. Server-side scripts using the most efficient GlideRecord methods to reduce overall processing time. - Development/Customization and Administration of Service Now Core Modules, Hardware/Software Asset Management, CMDB, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System. - Responsible for Integrations with 3rd party tools, applications, and systems - Work extensively on external integrations using Direct Web services over SOAP and REST - Creation of design documents ,test cases & Unit testing - Defect fixing & accommodate small changes in case of minor enhancement - Customization of different applications and modules within ServiceNow - Java Scripting knowledge and hands on experience on it. - Hands-on with ITIL Process implementation. Hands-on technical delivery including required documentation of cost-effective Service-now solutions. - Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Knowledge of ITIL methodologies and processes. - SaFe Agile Methodology Skills Required: . Fullstack Experience (Preferred), JavaScript, ReactJS, JSON, SQL/MySQL, • Content Management System / Portal Development /ServiceNow Workspace Builder • Advanced Skills with ServiceNow Development APIs • Web Service Integration experience and ServiceNow Integration Hub • LDAP Integration experience Interested Candidates for face to face interview , Please revert me with Passport Size Photograph and PAN Card copy along with below details to the mentioned email: tuppari.pradeep@affluentgs.com Full Name as per Pan Card: PAN Card Number : Current Organization (Employer): Payroll Company- Company website- Current CTC: Expected CTC: Reason for change: Current location: Notice period: Total Experience: Relevant experience: Alternate Number: Any Offers: If Yes-Details: Skype ID: DOB: Highest Educational Qualification with college Name :

Job Summary IT Asset Management Specialist - Work From Office - Hyderabad client office Responsibilities Developing and implementing procedures for tracking IT assets in ServiceNow is a must. Maintaining an accurate inventory of hardware and software assets. Ensuring compliance with asset management policies and regulations. Coordinating with vendors for procurement and contract negotiations. Monitoring the lifecycle of IT assets to optimize their use and mitigate risks. Managing the disposal and replacement of obsolete or ineffective IT assets. Providing regular audits analysis and reports on the cost performance and value of IT assets. Collaborating with the IT team to forecast future budgets and savings. Ensuring data privacy and security of IT assets. Supporting field personnel in troubleshooting issues related to IT assets. Addressing discrepancies in the asset repository. Assisting with special projects as needed. Maintaining high levels of customer service. Responding to inquiries about order status shipping and quality discrepancies. Tracking requests and communicating expectations to customers. Scanning equipment as it is received to enter into the asset database. Maintaining local and remote inventory levels for IT assets. Coordinating equipment disposals for remote locations. Providing ad hoc reports as requested. Ensuring assets are received from vendors and shipped to end users in a timely fashion. Developing and maintaining detailed reports on IT asset management activities including asset utilization compliance and financial metrics. Team Management: Leading and mentoring a team of asset management professionals ensuring effective communication and collaboration. Assigning tasks monitoring performance and providing training and development opportunities. SLA Management: Establishing and maintaining Service Level Agreements (SLAs) with internal and external stakeholders. Ensuring that asset management services meet or exceed agreed-upon performance standards. KPI Management: Defining tracking and reporting on Key Performance Indicators (KPIs) related to IT asset management. Using KPIs to measure the effectiveness of asset management processes and identify areas for improvement. This role requires strong organizational skills attention to detail and the ability to work collaboratively with various departments to ensure efficient asset management. Additionally proficiency in creating and analyzing reports managing teams and ensuring compliance with SLAs and KPIs is essential for providing insights and supporting decision-making processes. Certifications Required Preferrable Servicenow #LI-BR3

We are looking for a skilled IT Software Asset Management Sr. 1 to join our team in Bengaluru, with 6-8 years of experience. Roles and Responsibility Creates integrations, focusing on SaaS tools for both IT and LOB software, including pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Completes quality assurance reviews of SAMPro, HAM, and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship and works with other third-party vendors when working on integrations. Develops moderate HAM or ITAM workloads as appropriate. Provides support to other (hardware, cloud) Asset Management staff within ServiceNow. Job Requirements Bachelor's Degree in Information Technology or related business concentration preferred. ServiceNow CSA certification preferred; additional developer certifications will be considered, including Certified Application Developer and Certified Implementation Specialist (CIS) in SAM. Good understanding of software licensing and compliance is required. Excellent Microsoft Office skills are essential. Ability to work independently and as part of a team is necessary. High degree of professionalism is expected. Demonstrated excellent interpersonal and communication skills are required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM beyond SAM is preferred. Related experience is preferable in a large-scale technology environment. Self-starter capability is required. Ability to build partnerships outside of tactical teams is beneficial. ServiceNow acumen is required.

We are looking for Executive/Sr. Executive-IT Asset Management for Cashify-Gurgaon Experience- 1+ Years Roles & Responsibilities: 1. Support the implementation, administer, and enforce all IT asset management governance requirements and related technology policies, controls, standards, procedures, and processes related to ITAM. 2. Monitor hardware compliance and usage to identify, reallocate and remove unused hardware. 3. Ensure Audit compliance for the HAM IT assets 4. Mobile & sim Management 5. Take care of Vendor Management & Vendor Billing 6. Handle all the queries related to RO & PO 7. Coordination with other teams 8. Reports as per the requirement 9. Knowledge related to OS, Desktop & Laptop will be an advantage Note-Proficiency in MS application(Excel, word & PPT)

We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred. This is a work-from-office role based in Hyderabad (5 days a week). Candidates must be willing to travel to Hyderabad for a mandatory in-person interview.

HAM Business Analyst 6+ Years of Experience with ServiceNow, Work with business stakeholders, IT, and procurement teams to gather software asset management requirements. Define SAM use cases, workflows, and automation needs in ServiceNow. Ensure compliance with software licensing models (SaaS, Perpetual, Subscription, Cloud, On-Premises, etc.). Assist in configuring and customizing ServiceNow SAM Pro & SAM Foundation. Define license reconciliation, software discovery, and asset normalization processes. Ensure accurate data in CMDB and SAM /HAM tables for asset tracking. Identify non-compliant licenses, unused software, and cost-saving opportunities. Work with vendors and procurement to manage software contracts and renewals. Support internal and external software audits (Microsoft, Adobe, Oracle, IBM, etc.). Use Performance Analytics and Reporting to track software usage and compliance. Generate reports on license usage, cost optimization, and software entitlements. Provide recommendations for cost reduction and risk mitigation. Identify areas for automation using ServiceNow workflows, business rules, and scripts. Optimize software request, approval, and provisioning processes. Implement best practices for SAM/HAM lifecycle management.

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

IT asset management Experince of Team handling upto 15 people Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- 7 years

Good problem solving skills, written and verbal communication skills, and extensive experiencepresenting to IT managers Able to work under pressure and managing time effectively Experience in suctioning & designing application with banking domain such treasury andglobal marketsExperience in complex integration with multiple payment systems Proficiency in Java/JEE, Spring Framework, JavaScript and JMS Service-oriented architecture/web services (SOAP/REST) Web technologies like HTML, CSS,JAVA, JavaScript, SQL, Python and JQuery Mark-up languages like XML and JSON Object-oriented programming (OOP) concepts andpatterns Familiarity with multiple technology stack such as Spring boot, Spring frameworkWebSphere, WebSphere MQ, WebLogic and cloud computing Knowledge in Database (Oracle, MSSQL) and familiar with PLSQLOS - Unix, Linux, Windows, OS Scripting Good problem solving skills, written and verbal communication skills, and extensive experience presenting to IT managers Able to work under pressure and managing time effectively Experience in suctioning & designing application with banking domain such treasury and global markets Experience in complex integration with multiple payment systems Proficiency in Java/JEE, Spring Framework, JavaScript and JMS Service-oriented architecture/web services (SOAP/REST) Web technologies like HTML, CSS, JAVA, JavaScript, SQL, Python and JQuery Mark-up languages like XML and JSON Object-oriented programming (OOP) concepts and patterns Familiarity with multiple technology stack such as Spring boot, Spring framework WebSphere, WebSphere MQ, WebLogic and cloud computing Knowledge in Database (Oracle, MSSQL) and familiar with PLSQL OS - Unix, Linux, Windows, OS Scripting Experience in banking domain is must with below nature of work Experience in developing and executing a digital strategy for Retail Banking, by creating,implementing, supporting relevant innovative and comprehensive digital solutions and services tovarious customer segments and partner ecosystems Building and integrating information systems to meet the company s needs Assessing the systems architecture currently in place and working with technical staff to recommendsolutions to improve it Resolving technical problems as they arise Providing supervision and guidance to development teams Continually researching current and emerging technologies and proposing changes where needed Informing various stakeholders about any problems with the current technical solutions beingimplemented Assessing the business impact that certain technical choices have Providing updates to stakeholders on product development processes, costs, and budgets Working experience in establishing the Forex related application, rate distribution, streaming, Forexdeals booking, Pre/Post Trade handling etc Providing right solutions and design as per business requirement Perform investigation, diagnose and resolve the application problem Optimizing the system maximum speed and scalability based on hardware and systemdesign Perform impact assessment of user requirements to assess technical feasibility, and impactsto cash management s platform, jointly derive an acceptable solution together withstakeholder and architects Works with various team infra/vendors/overseas unit to resolve application issues andresearches possible solutions Work with various party on new request from users including analyse the requirement,estimate timeline, testing and migration

Experience in implementation, development, configuration of ServiceNow ITAM (SAM and HAM PRO)2 Knowledge on ITSM CMDB SELF SERVICE3 Experience with JavaScript4 Experience in integration5 Understand functional, technical, and business requirements and then turn those requirements into a successful implementation6 Very good verbal and written English communication skills7 ServiceNow ITAM (SAM & HAM Pro)8 Scripting experience JavaScript AngularJS HTML CSS

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSM's SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow. Creates integrations, with a focus on SaaS tools for both IT & LOB software. This includes pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Frequently partners within and outside IT for solutions and implements/drives change to accelerate SAMPro adoption firmwide. Completes quality assurance reviews of SAMPro, HAM and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship. Similarly, may require working on behalf of the firm with other 3rd party vendors when working on integrations. Acts as a developer for moderate HAM or ITAM workloads, as appropriate. Other duties as assigned EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelor's Degree in Information Technology or related business concentration preferred ServiceNow CSA certification preferred; additional developer certifications will be considered, including: Certified Application Developer Certified Implementation Specialist (CIS) in SAM ITAM or similar discipline certification preferred Equivalent experience will be considered TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Good understanding of software licensing and compliance required Excellent Microsoft Office skills required Ability to work independently and as part of a team required High degree of professionalism required Demonstrated excellent interpersonal and communication skills required EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 6-8 years of experience with SAMPro required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM in additional to SAM is preferred. Related experience is preferrable in a large-scale technology environment required LEADERSHIP SKILLS (MUST NOTE REQUIRED OR PREFERRED) Self-starter capability required Ability to build partnerships outside of tactical team required ServiceNow acumen required

As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools. Responsibilities Participate on project teams to deploy solutions on the ServiceNow platform Lead a team of technical delivery resources Lead development and testing activities on ServiceNow Lead in the architecture and design of complex solutions Lead the creation of written deliverables Lead client demos and working sessions Lead integration design sessions and deployment Participate as technical expert in client workshops Influence direct team members and external customers regarding policies, best practices and procedures Mentor junior staff and support project leadership Obtain and maintain certifications with associated qualifications Qualifications Certification(s) in ServiceNow ITAM,CAD, Service Mapping, and/or Event Management. Subject matter expert on the ServiceNow platform Expert level development skills on the ServiceNow platform Mastery in at least one ServiceNow suite Strong skills integrating ServiceNow with third party tools Utilize HAM Pro, SAM Pro and other ITAM modules effectively to optimize IT Infrastructure. Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Expectations Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Able to architect and lead deployment of moderately complex solution Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Participate in presales activities including scoping and positioning Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice Able to communicate beyond tactics and technology and can help customers management set strategic direction A reliable resource for marketing on thought leadership pieces for their practice Begin speaking at industry conferences Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Drive scoping, planning, and methodology for critical projects Work on complex issues Contribute to development of innovative and high impact solutions for complex client programs Provide measurable input into new products, processes, standards, and / or plans Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches

Role & responsibilities: Minimum 5-7 years of experience in delivering ServiceNow implementations (coding, testing, implementing, maintaining, and supporting changes) in the application. Minimum 2 year of experience in SAM Pro (Software Asset Management) lifecycle is a must. Good Knowledge of ServiceNow ITAM/SAM/HAM module Experience of Web Services, APIs, Database-level integrations Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Good Knowledge of ServiceNow Core functionality Strong customer service and excellent verbal/written communication Excellent attention to details, ability to multitask, and effective time management skills Understand full application lifecycle ServiceNow Certifications: Certified ServiceNow System Administrator and CIS - ITSM/Discovery Good to have knowledge such as scripting in HTML, JS, webservices in ServiceNow will be added advantage. Primary Skills: ServiceNow SAM, Asset management, Secondary Skills: HAM, Web Services, APIs, Database-level integrations Experience: 5 - 7Years Location: Bangalore, Chennai, Pune, Mumbai, Hyderabad. Shift: US shift