169 Itam Jobs

Job Title: Principal ServiceNow Architect Center of Excellence Experience: 12–14 years (Hands-on ServiceNow expertise) Location: Bangalore, India (Hybrid/Onsite as per project needs) Department: Cognizant Digital Systems & Technology – ServiceNow CoE Employment Type: Full-time Role Overview: As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. You’ll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge. Key Responsibilities: Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine. Lead technical governance , architecture reviews, and design authority boards. Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals. Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams. Establish best practices, reusable frameworks , and accelerators for rapid delivery. Drive platform upgrades, performance tuning , and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub). Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs , and third-party tools. Ensure adherence to CSDM, ITIL, and security standards across implementations. Lead technical discovery workshops , proof-of-concepts, and pre-sales solutioning when required. Required Skills & Qualifications: 12–14 years of IT experience with 10+ years in ServiceNow development and architecture . Deep hands-on expertise across all major ServiceNow modules . Strong command of JavaScript, GlideScript, Flow Designer , and integration frameworks. Proven experience in multi-module implementations and cross-functional platform leadership . Expertise in CMDB modeling, IRE, MID Server architecture , and cloud discovery. Experience with Agile/SAFe delivery , DevOps pipelines, and CI/CD for ServiceNow. Strong stakeholder management, communication, and team leadership skills. Preferred Certifications: ServiceNow Certified Technical Architect (CTA) Certified Implementation Specialist (multiple modules) Certified Application Developer (CAD) ITIL v4 Foundation or higher Why Join Cognizant’s ServiceNow CoE? Lead flagship digital transformation programs across Fortune 500 clients. Collaborate with global thought leaders and shape Cognizant’s ServiceNow roadmap. Access to exclusive training, sandbox environments , and early-release features. Be part of a high-caliber, innovation-driven team that defines industry standards.

R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Responsibilities Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Req ID: 325096 We are currently seeking a ServiceNow Senior Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Platform Solution Consultant - ServiceNow Experience Level: 8+ years in ServiceNow development and consulting Domain ExpertiseITSM, ITOM, ITAM, Integrations, Flow Designer, Service Graph Connector, Advanced Scripting Role Overview: We are seeking a highly skilled ServiceNow Platform Solution Consultant with strong technical expertise in ServiceNow development, configuration, and solutioning. The ideal candidate will have extensive experience in ITSM, ITOM, ITAM, and advanced platform capabilities, including integrations, Flow Designer, Service Graph Connector, and scripting. You will be responsible for designing and implementing robust ServiceNow solutions, ensuring scalability, performance, and adherence to best practices. Key Responsibilities: ServiceNow Platform Expertise: -Design, develop, configure, and customize ServiceNow applications and modules, ensuring optimal performance and usability. -Implement ITSM, ITOM, and ITAM processes in ServiceNow, ensuring alignment with business needs. -Develop and enhance platform capabilities through client scripts, business rules, script includes, UI policies, and UI actions. -Deploy and configure Discovery, Service Mapping, Event Management, Cloud Management, and CMDB for ITOM solutions. -Implement Asset Management (HAM/SAM), License Management, and Lifecycle Management within ITAM. -Optimize CMDB health using best practices for data integrity, normalization, and reconciliation. -Develop and manage integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, Service Graph Connector, and MID Server. -Automate workflows using Flow Designer, Workflow Editor, and Orchestration. -Implement Secure integrations with third-party applications, including monitoring tools, cloud platforms (AWS, Azure, GCP), and enterprise applications (SAP, Workday, etc.). -Implement advanced scripting solutions using JavaScript, GlideScript, and AngularJS. -Develop custom applications, UI components, and portal widgets using ServiceNow"™s UI Builder and UI policies. -Optimize instance performance and troubleshoot complex issues related to scripts and configurations. ServiceNow Platform Governance & Best Practices: -Ensure platform governance by following coding standards, security policies, and instance performance best practices. -Conduct periodic instance health checks, upgrades, and performance tuning. -Implement ACLs, data security, and role-based access controls (RBAC). Preferred Qualifications: -ServiceNow CSA (Certified System Administrator) is required. -ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or ITAM is a plus. -Experience with ServiceNow ATF (Automated Test Framework) and DevOps integrations. -Knowledge of Agile methodologies and ITIL best practices.

Req ID: 327606 We are currently seeking a Enterprise / Platform Architect to join our team in Bnagalore, Karntaka (IN-KA), India (IN). ServiceNow Technical Architect Experience Level: 8+ years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: "¢ Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. "¢ Lead complex scripting, automation, and custom application development. "¢ Define and enforce coding standards, security best practices, and governance frameworks. "¢ Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. "¢ Design and optimize Flow Designer, Orchestration, and business process automation. "¢ Ensure optimal instance performance, security, and compliance. "¢ Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. "¢ Design enterprise-wide ServiceNow architecture, including data flows and integrations. "¢ Provide technical leadership, mentoring junior developers, and conducting code reviews. "¢ Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: "¢ 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. "¢ Strong understanding of ServiceNow architecture, scalability, and security best practices. "¢ Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. "¢ Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. "¢ Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. "¢ Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: "¢ ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. "¢ ServiceNow CAD (Certified Application Developer) certification is a plus. "¢ Experience in ServiceNow CMDB health, data governance, and Service Mapping.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Strong experience in Servicenow. Extensive experience in - ITSM, ITOM, ITAM, Experience - 7+ years. Location - . Rates including mark up - 230 K/M - 250K/M. ? _x000D_ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? _x000D_ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? _x000D_ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? _x000D_ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Solution design and architecture in the fields of Digital IT Service Management, Service Assurance, and AIOps, including infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, and server and network automation tools across Data Centre, Cloud, Network, and EUC domains. The portfolio encompasses BSM tools solutions and pre-sales activities necessary to build IT services for end customers. This includes solution architecting, consulting, tools portfolio optimization, process gap analysis, solution defense, OEM alliances, delivery interface, and service level management. The role involves ensuring proactive engagement with customers to understand their tools estate and proposing next-generation solution areas that deliver business value. Responsibilities also include completing the technical response of proposals, including compliance with requirements, and incorporating Wipro's proprietary solutions and IPs, such as HOLMES. The individual will be responsible for reviewing, enhancing, and improving tools-specific solutions, value propositions, and pricing based on experience and expertise in BSM solutions at large strategic outsourcing engagements for Wipro. Additionally, this role involves managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research? Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.? Attain market references and recognition through highest analyst rankings, client testimonials and partner credits? Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)? Mentor developers, designers and Junior architects in the project for their further career development and enhancement Qualifications: 10+ Years of experience in IT industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools. Demonstrated ability to communicate both laterally and up to influence decisions and actions. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc

Note: Please share 6+ years of experience and relevant 5+, less than 5+ not consider. Share your updated resume Notice period: Immediate to 15 days 2 rounds of interview Mail: saikumar@coventine.com Roles and Responsibilities Design, develop, and maintain ITSM solutions on the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and implement changes using Agile methodologies. Implement CMDB, ITAM, HRSd modules to improve asset management and service delivery processes. Troubleshoot issues related to workflows, approval hierarchies, and other configuration settings within ServiceNow. Provide technical guidance on best practices for ITSM implementation. Desired Candidate Profile 6-8 years of experience in developing ITSM solutions on ServiceNow platform. Strong understanding of ITIL v3/4 framework and its application in an ITSM environment. Experience with implementing CMDB, ITAM, HRSd modules in ServiceNow. Proficiency in scripting languages such as JavaScript or HTML for customizations.

Track & manage IT assets. Ensure asset compliance by adhering to IT policies. Should be aware of ServiceNow ITSM configuration.. Should be able to mange asset tracking and inventory management. Integration with other ITSM processes. The responsibilities and expectations for a ServiceNow IT Asset Management (ITAM) role typically include Asset Lifecycle Management Configuration Management Database (CMDB) Compliance and Risk Management Process Automation Data Analysis and Reporting Collaboration

Greetings from ZCLUS INDIA LIMITED. We are looking for long term role with our CMMI Level V Client for all "ServiceNow" Roles Send your CV to "madan@zclus.com" Need only ServiceNow DEVELOPERS!! No Support / Admin Requirement for this Project Required Candidate profile 1 - 2 Implementations / Integration Exp in Any Module. ITSM / CMDB / HRSD / ITOM Intergration / CSDM / Service Mapping Developer / Lead 1st Round Virtual 2nd Round F2F in Nearest Client Office.

Job description, Hiring for ServiceNow developer with experience range 3 years & above Mandatory Skills: ServiceNow developer, ITAM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Roles and Responsibilities: Manage IT assets, including hardware, software, and licenses to ensure compliance with company policies and regulatory requirements. Coordinate with internal stakeholders to identify asset needs and develop strategies for procurement and deployment. Conduct regular audits of IT assets to ensure accuracy of inventory records and identify opportunities for optimization. Collaborate with other teams to resolve issues related to asset management, such as troubleshooting technical problems or resolving disputes over ownership. Job Requirements: Maintain accurate hardware asset records using ITAM systems Manage hardware purchase orders and vendor relationships Oversee procurement, deployment, maintenance, and disposal of hardware assets Ensure compliance with asset management policies and SLAs Track assets throughout their lifecycle and ensure data accuracy Conduct regular audits and reconcile physical inventory with system records Generate and analyze reports on asset status, utilization, and lifecycle costs

Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Role: Consultant / AM Location : Bangalore Work Mode: Hybrid The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Must-Have Certifications( Any of the below) Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Role & Job Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration: Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices: Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Stakeholder Management: Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Experience:- 8+ years of experience in IT, with at least 2-3 years of experience as a ServiceNow Architect or similar role. Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITOM, HRSD, CSM, GRC and intergations Technical Skills:- Proven experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. responsibilities Preferred candidate profile

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Hiring Sr ServiceNow Developer and ServiceNow Architect Location:- Hyderabad Exp:-10+ Years Notice period:- Immediate to 10 Days Interested candidates can Send your resume to mkateru@vsoftconsulting.com

IT asset management Experience of IT asset , inventory manage, Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- Min 1years

Role & Job Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration: Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices: Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Stakeholder Management: Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Experience:- 8+ years of experience in IT, with at least 2-3 years of experience as a ServiceNow Architect or similar role. Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITOM, HRSD, CSM, GRC and intergations Technical Skills:- Proven experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. responsibilities Preferred candidate profile

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Primary responsibilities Responsible for ensuring there is an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout theIT Service Management Lifecycle. Apply a continuous improvement approach to identifying and tracking company assets, CIs and their dependencies within the Configuration Management Database (CMDB) Collaborate with key stakeholders, internal teams (such as Applications and Change and Release Mgt teams) and external vendors for the introduction and retirement of assets through changes, releases, upgrades, new technology deployments and acquisitions. Supporting the Head of Asset and Configuration to manage Data Governance Framework, monitoring the quality of updates to the CMDB (single source of truth) which is integrated with our Enterprise Architecture Platform solution (BizzDesign) and downstream processes. Establish and maintain relationships between infrastructure, applications, and business services and capabilities through the CMDB/CSDM. Work closely with IT teams to identify and resolve issues related to configuration and asset management. Generate and analyse reports to identify trends and areas for improvement. Collaborate with other IT teams to implement and maintain best practices for configuration and asset management. Monitor and enforce compliance with configuration and asset management policies and procedures. Providing guidance and support to other IT teams on configuration and asset management-related issues. Supporting the process owner and process manager and providing inputs in the creation of principles, processes, and procedures Supporting the definition of the structure of the configuration management system, including CI types, naming conventions, required and optional attributes and relationships. Proposing scope for service asset and configuration management and performing configuration audits. Proven experience in asset and configuration management using the ServiceNow platform, with a focus on ServiceNow Discovery, Graph Connectors, and Multisource CMDB. ITAM, CAMP, CITAM or other accreditation in Asset and Configuration Management discipline Strong attention to detail, ability to process data and work in a complex global organisational environment. Extremely strong organization and productivity skills, ability to interface with managers, staff, and stakeholders within the organization. Proven experience with ITSM tools such as Service Now Proven experience and excellent knowledge of Cloud technologies, Physical and Virtual Infrastructure Excellent verbal and written presentation and communication skills.

* Notice Period: Immediate to 1 Month. Key Responsibilities: • Design and develop solutions using ServiceNow ITSM (Incident, Problem, Change, CMDB) and ITOM (Discovery, Service Mapping, Event Management) OR ITAM (HAM & SAM) • Integrate ServiceNow with third-party systems and data sources. • Customize and configure ServiceNow modules, workflows, and catalog items. • Work with stakeholders to gather requirements and translate them into technical solutions. Must-Have Skills: • 4 to 8 years of experience in ServiceNow development. • Deep understanding of ServiceNow ITOM (especially Discovery and Service Mapping) OR ITAM (HAM & SAM) • Solid experience with CMDB architecture and CI relationships. • Strong problem-solving and debugging skills. • ServiceNow Certified Implementation Specialist ITSM/ITOM/ ITAM.

Responsibilities: 5+ years of experience in Servicenow * Design, develop, and maintain ServiceNow solutions using ITSM modules. * Collaborate with cross-functional teams on project delivery and support.

Maintain and manage the complete lifecycle of IT assets (hardware and software). Monitor asset inventory using IT Asset Management tools and databases. Ensure data accuracy by regularly auditing and reconciling asset records.

We are looking for a ServiceNow Architect to join our team and lead the design, development, and implementation of ServiceNow solutions for our ITSM tools. You will be responsible for translating business requirements into technical specifications, creating and maintaining ServiceNow applications and integrations, and ensuring best practices and standards are followed. You will also provide technical guidance and mentorship to other ServiceNow developers and consultants, and collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions. Role & responsibilities Design, develop, and implement ServiceNow solutions using ServiceNow Studio, Scripting, Workflow, APIs, and other tools. Configure and customize ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Integrate ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Perform system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Lead and participate in design and code reviews, and ensure adherence to coding standards, best practices, and security guidelines. Provide technical leadership and mentorship to other ServiceNow developers and consultants. Communicate effectively with project managers, business analysts, and stakeholders to understand business requirements and provide technical solutions. Document and maintain technical specifications, design documents, user guides, and other project artifacts. Stay updated with the latest ServiceNow features, functionalities, and trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. At least 8 years of experience in ServiceNow development and architecture. ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications. ServiceNow Certified Implementation Specialist and ServiceNow Certified Master Architect certifications are preferred. Strong knowledge of ServiceNow platform, architecture, modules, and features. Proficient in ServiceNow Studio, Scripting, Workflow, APIs, and other development tools. Experience in configuring and customizing ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Experience in integrating ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Experience in system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple projects and prioritize tasks. Ability to learn new technologies and adapt to changing requirements. Perks and benefits