It Asset Executive

Role & responsibilities

Roles and responsibilities

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate

internal teams

• Asset Discovery: It is the process of identifying all the IT assets that exist within the

organization, including SaaS apps, devices (computer, laptop), servers, and other resources.

The main purpose of Asset discovery to gain visibility into inventory of company assets,

which is crucial for security, compliance, and efficient IT asset management. It helps you

understand what data they hold, where it's located, and whether it's properly maintained

and secured.

• Monitoring Hardware and Software: Firstly, you need to decide the metrics you want to

track for your assets. Some of the most used software and hardware asset management

metrics include:

• Underused/Overused Software Licenses
• Number of IT assets
• Expired Warranties
• Cost of Maintaining an IT Asset
• Managing Asset Lifecycle: It refers to the process of managing an asset from the

moment it is acquired or deployed within an organization until its eventual disposal

or retirement. 

• Licensed vs. unlicensed software
• Keeping Track of IT Assets Usage: It is the process of tracing how users are using the

IT assets (SaaS apps, data, and systems), which users are using them, and for what

purpose

• Manage software licenses and warranties: It refers to the process of managing

software licenses: how many licenses are currently being used, which are not in use,

how many licenses need to be reallocated, how many new licenses for that

application need to be purchased, and more. 

• Communicate And Set Asset Purchasing Policies

•  Enforce The Asset Purchasing Policies

• Document The Entire Process

• Create Curated IT Reports weekly, monthly, and quarterly

• Preparing Organizations for Compliance Audits 

• Any Ticketing Tools experience, Manage Engine, Service Now.

Preferred candidate profile

Perks and benefits