6 It Reports Jobs

Role & responsibilities Roles and responsibilities • Taking ownership of customer issues reported and seeing problems through to resolution • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Asset Discovery: It is the process of identifying all the IT assets that exist within the organization, including SaaS apps, devices (computer, laptop), servers, and other resources. The main purpose of Asset discovery to gain visibility into inventory of company assets, which is crucial for security, compliance, and efficient IT asset management. It h...

Role & responsibilities • Taking ownership of customer issues reported and seeing problems through to resolution • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Asset Discovery: It is the process of identifying all the IT assets that exist within the organization, including SaaS apps, devices (computer, laptop), servers, and other resources. The main purpose of Asset discovery to gain visibility into inventory of company assets, which is crucial for security, compliance, and efficient IT asset management. It helps you understand what da...

Role Overview: You will be responsible for providing day-to-day IT support, managing endpoints such as desktops, laptops, and IP phones, as well as implementing and administering servers. Your knowledge of Active Directory Services, DHCP, and DNS will be crucial, along with basic administration of LAN infrastructure including switches, firewalls, and routers. You will analyze root causes of incidents, provide solutions within defined SLA targets, and prevent recurring issues. Additionally, you will handle system and network-related problems and address 1st and 2nd level IT incidents and service requests. Key Responsibilities: - Handle system and network-related issues, 1st and 2nd level IT i...

In this role, you will be responsible for providing day to day IT support, managing endpoints including desktops, laptops, and IP phones. You should have experience in implementing and administering servers, as well as knowledge of Active Directory Services, DHCP, and DNS. Basic administration of LAN infrastructure such as switches, firewall, and routers will also be a part of your responsibilities. Key Responsibilities: - Attend to service requests and incidents, analyze the root cause, and provide solutions within defined SLA targets to prevent repeated incidents. - Handle system and network-related issues, manage 1st and 2nd level IT incidents, and service requests. - Familiarity with too...

As a Lead Engineer - IT at Omega Healthcare Management Services Private Limited, you will be responsible for providing system support, installation, configuration, and maintenance of various IT products. Your role will involve troubleshooting hardware, software, and network-related issues to ensure smooth IT operations within the organization. The ideal candidate for this position should have 5+ years of experience in IT support and endpoint compliance management. - Provide technical support by troubleshooting and resolving daily IT issues related to laptops, desktops, printers, Windows OS, LAN, and Wi-Fi networks. - Handle system installation, configuration, and maintenance of vendor produc...

Provide day-to-day IT support for desktops, laptops, IP phones. Implement and administer servers with expertise in Active Directory (AD), DHCP, and DNS. Perform basic administration of LAN infrastructure, including switches, routers, and firewalls. Required Candidate profile Attend to IT incidents service requests, analyze root causes, implement permanent solutions. Manage resolve 1st and 2nd level IT issues within SLA timelines. Work on capacity management, Perks and benefits Perks and Benefits