Key Result Area : Administration, Configuration and Monitoring of MySQL instances in production, test and development environments Role & responsibilities Should have experience of MySQL installation and configuration on Linux as well as Windows platforms. Experience in managing databases on Cloud platforms AWS Responsible for working with a team of database administrators who will work to deploy, support and continuously improve mission-critical database systems and their operations. Should be self-motivated and passionate about cloud infrastructure and automation within the database context. Should be experienced in handling stringent SLA in database management. Good knowledge of database designing and data normalization. Strong verbal and written communication skills Certification in RDBMS. Good knowledge on security management on database servers Ability to manage import/export/restoration of physical and logical backup Good knowledge on DB upgrade including minor/major version Good knowledge on troubleshooting Should know the client tools like workbench, SQL-Shell, putty Managing user/privileges/roles access for database servers Database maintenance activities Hardening of database MySQL DB Version upgrade Preferred candidate profile Candidates worked as database administrator preferred

We are looking for candidates with the knowledge of below criterias: Role & Responsibilities: - Should have experience of MySQL installation and configuration on Linux as well as Windows platforms. - Experience in managing databases on Cloud platforms AWS - Responsible for working with a team of database administrators who will work to deploy, support and continuously improve mission-critical database systems and their operations. - Should be self-motivated and passionate about cloud infrastructure and automation within the database context. - Should be experienced in handling stringent SLA in database management. Good knowledge of database designing and data normalization. - Strong verbal and written communication skills Certification in RDBMS. - Good knowledge on security management on database servers - Ability to manage import/export/restoration of physical and logical backup - Good knowledge on DB upgrade including minor/major version - Good knowledge on troubleshooting - Should know the client tools like workbench, SQL-Shell, putty - Managing user/privileges/roles access for database servers - Database maintenance activities - Hardening of database - MySQL DB Version upgrade Key Result Area: Administration, Configuration and Monitoring of MySQL instances in production, test and development environments

6+ Experience in installation configuration troubleshooting on RHEL, Ubuntu and AWS Linux. Should have good knowledge on file transfer protocols (SFTP,NFS and SAMABA ) Strong expertise Logical Volume Manager Administration and troubleshooting Good knowledge about the Linux system files, boot process and Run levels. Exposure to ticketing, monitoring, and patching tool Knowledge of Red Hat management and provisioning solutions. Unix Administration skills, clear concepts of LVM, User Management & Operating system. Troubleshooting on filesystem & user access related issues. Understanding & experience working on DNS, NTP, Postfix and BIND Should be dynamic for managing workloads and working under pressure Should handle customer escalation and meetings Should have experience in ITIL processes Good written and verbal communication skills AWS / cloud knowledge would be added advantage good leadership qualities with the ability to review & evaluate the work of a team & individuals within it. Performing scheduled maintenance & re-structuring tasks designed to improve performance & maximize available resources. Ability to work on multiple incidents & complete simultaneous projects in a timely manner. Should be able to manage escalation received from L1/L2 or directly from Enterprise customers. Diagnose problems, recommend & implement solutions as necessary. Serve as the point of contact for medium to complex issues impacting company IT operations. Actively contribute to ongoing process improvement, problem resolution & workflow improvements Adhere to the Change Management process, including presenting change requests with sufficient clarity to allow the appropriate authority to understand the reason for the change, the associated risk, the ease of regression & the implications of making or not making the change. To provide on-job training for new staff joining the team. Familiarity with IT standards like ISO 27001 Good English (Oral & Written)

GITL is looking for talented candidate/s with below mentioned requirements: - Salesforce technical consultant with solid experience 3 years of experience as Salesforce Technical side - Sales, Service, Experience cloud, Salesforce CPQ is good to have. - Design, development, testing of enhancements, new requirements on Salesforce using best practices Essentials to have: - Proficient in Apex Triggers, Lightning Web Components, Flow, Process Builder, Test classes - Fair understanding of configuration, build and release management

Role & Responsibilities: - Knowledge on Sales Cloud, Service Cloud, Community Cloud, CPQ and Revenue Cloud (good to have) - Eliciting Requirements: Gathering and documenting business requirements from stakeholders. - Analyzing Information: Using data insights to identify business needs and propose solutions - Communication: Acting as a bridge between IT and business stakeholders to ensure clear understanding and collaboration. - Documenting Requirements: Creating clear and concise documentation that can be easily understood by all parties involved. - Conduct System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Testing. - Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications, ensuring full coverage of functional, integration, and regression testing. - Technical Skills: Basic understanding of Salesforce tools like AppExchange, automation, data management.

Godrej Infotech Limited, one of the leading Technology Service Provider has established a strong presence in deployment of Digital solutions encompassing Cloud, Analytics, Automation & Transformation. We have built strategic partnership with Technology leaders like Microsoft, Infor, Oracle, LS Retail, Automation Anywhere, UiPath, SalesForce, etc. Our Solution offering also includes technology stack of .Net, SharePoint, Office 365, Database (SQL & Oracle), Power Platform, DataLake, AI/ML, IIoT, eCommerce, etc. Headquartered in Mumbai, India and having global presence across USA, Europe, Asia-Pacific and Middle East, our Services offering covers Business Consulting, Digital Transformation, ERP Implementation, Migration & Rollout, Application Development, Integration using multiple platforms, Infrastructure Management including Data & IT Security and Low Code No Code Bespoke Development. Established in 1999, our key differentiators include Industry Domain Knowledge across Manufacturing, Retail & Distribution and Projects/EPC verticals and being a right sized Technology partner, focused on addressing business challenges with agility. With an established global delivery model, we ensure lower cost of ownership with our unique Managed Services to handle business critical and routine support incidents. Godrej Infotech is Urgently Looking for Salesforce Admin/ Analyst - Mumbai

We are searching for talented individuals for the role of AWS Cloud Admin. Come join us!! Location: Kolkata & Mumbai Role & Responsibilities: Manage AWS environments (EC2, S3, VPC, RDS, and more). Oversee VPC, cloud security, and AWS tools (CloudFormation, CloudWatch, IAM). Troubleshoot AWS infrastructure and network issues. Handle cloud migrations , disaster recovery, and backup strategies. Create and maintain technical documentation and SOPs. Work with cloud security services like WAF and Guard Duty. What we expect: AWS Certified SysOps Administrator Associate certification is a must. Expert-level knowledge of AWS Control Tower, Landing Zone, and CloudFormation. Ability to troubleshoot infrastructure, network, and OS issues in AWS. Strong communication skills to articulate cloud solutions to management and stakeholders. Note: we are organizing a campus drive at Vikhroli, Mumbai on 31st May 2025, those who can attend kindly apply or share your resumes at rubinas@godrej.com

Salesforce CPQ Should have hands-on experience in Salesforce CPQ & Omni Studio. Good to have Revenue Lifecycle Management (RLM) Experience Salesforce CPQ fields knowledge for Quote and Quote line items Conga Composer, Docu Sign and Adobe E-sign integration with CPQ Knowledge of standard out to the box CPQ quote templates and ability to analyze and recommend go-forward functionality Basic knowledge of CLM Understanding of Quote to Order life cycle Salesforce CPQ Quote and CPQ admin knowledge Understand the core functionality of CPQ and be able to work on page layouts, use of field sets, etc. Strong understanding of Salesforce platform fundamentals (Apex, Visualforce, etc.) Develop custom Omnistudio components, including OmniScripts, DataRaptors, and Integration Procedures.

6+ Experience in installation configuration troubleshooting on RHEL, Ubuntu and AWS Linux. Should have good knowledge on file transfer protocols (SFTP, NFS and SAMABA ) Strong expertise Logical Volume Manager Administration and troubleshooting Good knowledge about the Linux system files, boot process and Run levels. Exposure to ticketing, monitoring, and patching tool Knowledge of Red Hat management and provisioning solutions. Unix Administration skills, clear concepts of LVM, User Management & Operating system. Troubleshooting on filesystem & user access related issues. Understanding & experience working on DNS, NTP, Postfix and BIND Should be dynamic for managing workloads and working under pressure Should handle customer escalation and meetings Should have experience in ITIL processes Good written and verbal communication skills AWS / cloud knowledge would be added advantage good leadership qualities with the ability to review & evaluate the work of a team & individuals within it. Performing scheduled maintenance & re-structuring tasks designed to improve performance & maximize available resources. Ability to work on multiple incidents & complete simultaneous projects in a timely manner. Should be able to manage escalation received from L1/L2 or directly from Enterprise customers. Diagnose problems, recommend & implement solutions as necessary. Serve as the point of contact for medium to complex issues impacting company IT operations. Actively contribute to ongoing process improvement, problem resolution & workflow improvements Adhere to the Change Management process, including presenting change requests with sufficient clarity to allow the appropriate authority to understand the reason for the change, the associated risk, the ease of regression & the implications of making or not making the change. To provide on-job training for new staff joining the team. Familiarity with IT standards like ISO 27001 Good English (Oral & Written) Interested candidates can send their resumes to rubinas@godrej.com

Role & responsibilities : To do Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools for enhancing query performance To ensure backup / restore configuration is in adherence with the policy defined. To configure High Availability (HA) and Disaster Recovery (DR) solutions Should have good written and verbal communication Should be Flexible, team player, -get-it-done- personality. Should have ability to organize and plan work independently. Should have ability to work in a rapidly changing environment. Should have ability to multi-task and context-switch effectively between different activities and teams. To generate SQL Server health assessments reports Manage and prioritize work effectively with minimal supervision Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy Proficient with Microsoft Office Professional Preferred candidate profile Essential: Graduate any stream (BSc, B.E.I.T) Preferred: NA REQUISITE WORK EXPERIENCE Essential: Over 7+ years of IT experience with minimum, 5+ experience in SQL Installation, Configuration, Backup, Restoration, Monitoring and Administration of mission critical production environments in at large IT organizations Preferred: Over 7+ years of IT experience with minimum 5+ experience in SQL Installation, Configuration, Backup, Restoration, Monitoring and Administration of mission critical production environments in at large IT organizations CERTIFICATION : Essential: Should have MS DBA Certification

Role & Responsibilities: - Knowledge on Sales Cloud, Service Cloud, Community Cloud, CPQ and Revenue Cloud (good to have) Eliciting Requirements: - Gathering and documenting business requirements from stakeholders. - Analyzing Information: Using data insights to identify business needs and propose solutions Communication: - Acting as a bridge between IT and business stakeholders to ensure clear understanding and collaboration. Documenting Requirements: - Creating clear and concise documentation that can be easily understood by all parties involved. - Conduct System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Testing. - Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications, ensuring full coverage of functional, integration, and regression testing. - Technical Skills: Basic understanding of Salesforce tools like AppExchange, automation, data management. Note: we are having a walk in drive by 28th June 2025, Saturday at Pune location, candidates who are interested in the drive please share you profiles at rubinas@godrej.com

- Design, develop, and implement Robotic Process Automation (RPA) solutions using UiPath and Automation Anywhere - Collaborate with cross-functional teams to identify automation opportunities. - Integrate RPA solutions with existing systems and applications to ensure seamless automation across different platforms. - Work closely with the IT teams to address challenges with RPA, optimizing performance and minimising errors. - Analyse requirements to identify areas for improvement. - Provide recommendations for process optimization and demonstrate efficiency gains. - Ensure reliability of RPA solutions through thorough testing, collaborating with quality assurance teams to validate accuracy and troubleshoot issues. - Maintain comprehensive documentation of solutions, including but not limited to design specifications, test plans and user guides. - Provide training and support to end-users and stakeholders on implemented solutions. - Focus on continuous improvement and best practise by staying updated on industry trends Key Result Areas: Design, develop, and implement Robotic Process Automation (RPA) solutions using UiPath & Automation Anywhere Note: we are having a walk in drive by 28th June 2025, Saturday at Pune location, candidates who are interested in the drive please share you profiles at rubinas@godrej.com

Salesforce CPQ Should have hands-on experience in Salesforce CPQ & Omni Studio. Good to have Revenue Lifecycle Management (RLM) Experience Salesforce CPQ fields knowledge for Quote and Quote line items Conga Composer, Docu Sign and Adobe E-sign integration with CPQ Knowledge of standard out to the box CPQ quote templates and ability to analyze and recommend go-forward functionality Basic knowledge of CLM Understanding of Quote to Order life cycle Salesforce CPQ Quote and CPQ admin knowledge Understand the core functionality of CPQ and be able to work on page layouts, use of field sets, etc. Strong understanding of Salesforce platform fundamentals (Apex, Visualforce, etc.) Develop custom Omnistudio components, including OmniScripts, DataRaptors, and Integration Procedures.

GITL is looking for talented and experienced candidate/s with below mentioned requirements: - Salesforce technical consultant with solid experience of Salesforce Technical side - Sales, Service, Experience cloud, Salesforce CPQ is good to have. - Design, development, testing of enhancements, new requirements on Salesforce using best practices Essentials to have: - Proficient in Apex Triggers, Lightning Web Components, Flow, Process Builder, Test classes - Fair understanding of configuration, build and release management Note: we are having a walk in drive by 28th June 2025, Saturday at Pune location, candidates who are interested in the drive please share you profiles at rubinas@godrej.com

Job Description The Application Security Testing Manager will be responsible for leading a team of security testers and ensuring the security and integrity of software applications within G&B. This role involves planning, executing, and overseeing security assessments, identifying vulnerabilities, and driving their remediation. Qualification Details Essential Qualification: Bachelors or Masters degree in computer science, cybersecurity, or a related field. Excellent communication skills. Strong problem-solving and analytical abilities. Preferred Qualification: same as above Experience Details Essential Experience: Proven experience (typically 5+ years) in application security testing and vulnerability assessment. Familiarity with security testing tools such as Burp Suite, OWASP ZAP, Nessus, and others. Proficiency in programming and scripting languages (e.g., Python, Java) for security testing and automation. Strong understanding of software development lifecycles and secure coding practices. Experience with security standards, frameworks, such as OWASP Preferred Experience: same as above Special Skill Excellent communication skills. Strong problem-solving and analytical abilities.

Godrej Infotech Ltd / OPERATIONS & TECHNOLOGY GROUP OPERATION & TECHNOLOGY GROUP Careers With Godrej Job Summary OPERATIONS & TECHNOLOGY GROUP OPERATION & TECHNOLOGY GROUP MSSQL Database Administrator About the Business & Position Overview OTG Job Profile Key Responsibilities Monitoring of Alerts DB Administration Documentation Maintaining Trackers/LogsSQL Installation and Configuration OTRS Handling Job Description Monitoring database instances Monitoring and analysing resources allocation Install& configure SQL Server software with upgrades/ fixes Check to make sure the SQL Server is online, and connectivity is working fine. Check error logs and if found any critical errors then escalate to L2 DBA Ensure all (Full, differential and log) backups are running fine. Check open tickets/issues and be sure issues/requests are addressed within SLA. Ensure that no SQL Server job has failed and follow the SOPs if any job is failing. Check the general health of the server (space, CPU utilization, memory) to confirm there are no issues. Acknowledge every mail within SLA and if required escalate to senior DBA. Join bridge calls for P1(SEV1) and P2 (SEV2) incidents along with L2/L3 DBAs. Make sure to respond to all the SQL DB alerts and take proper action. Work on DB Refresh activity Work with DBA team to provide support to development team Support open-source database platforms like MYSQL, PostgreSQL would be an add on Qualification Details Essential Qualification: Bachelor-s degreeMicrosoft C Preferred Qualification: NA Experience Details Essential Experience: 2-4 year of DBA experience in a SQL Server environment. He / she should have handled medium to large databases in multi-server environment. Preferred Experience: He / she should have worked in SQL Server 2012 / 2014 / 2016 / 2017 / 2019 / 2022 environment with High Availability Always On setup. Special Skill SQL server Administration:- Installation & configuration, users & disk management, Management of SQL server logs and Backups Monitoring various versions SQL Server Production servers using standard tools Knowledge of Windows Server OS Coordination with other teams like Operations/Windows/Networking

Godrej Infotech Ltd / OPERATIONS & TECHNOLOGY GROUP Careers With Godrej Job Summary OPERATIONS & TECHNOLOGY GROUP About the Business & Position Overview Compliance Manager Job Profile Key Responsibilities Risk Management Governance Framework Development Compliance Management Audit Coordination Policy Development Job Description Implement security controls, risk assessment framework, and program that align to best practices and regulatory requirements. - Assist with implementation of ISMS across the organization entities - Good understanding of the security technologies such as DLP, NGAV, EDR, CASB, PIM/PAM, Firewall, Proxy, Email ATP, WAF etc. - Well versed with well-known security frameworks such as ISO 27001:2022 / NIST CSF / PCI DSS / ISO 22301. - Ensure key information security risks and issues are identified, addressed and resolved in a timely manner. - Assess efficacy of security controls, document and report control failures and gaps to stakeholders. Provide remediation guidance and prepare management reports to track remediation activities. - Ensure third party security assessments - Assist with Third Party Risk Management framework including policy updates, procedures, due diligence questionnaires and the monitoring of third parties- adherence to information security and data privacy obligations. - Develop relevant metrics, analyse data, identify trends and help drive improvements to the control environment - Remains current on best practices and technological advancements - Drive security awareness program across the organisation Qualification Details Essential Qualification: - Graduate in any discipline (Preferably in IT / Computer Science)- Excellent interpersonal skills, comfortable working at all levels within an organization and in a widevariety of situations.- Relevant industry certification such as ISO 27001 Lead Auditor/ ISO 27001 Lead Implementor / CISM etc. (at least one) is highly desirable.- Broad level of knowledge of security and risk issues and techniques across platforms.- Excellent knowledge of methodologies, processes and tools associated with supporting this functioneffectively. Preferred Qualification: same as above Experience Details Essential Experience: Must have GRC experience for at least 6-8 years.Experience of leading an ISMS as part of an ISO27001 certified program.

Job Description We are seeking a skilled Salesforce Service and Field Service Consultant with strong techno-functional capabilities to join our team. The ideal candidate will possess a deep understanding of Salesforce Service Cloud and Field Service, including the ability to design, configure, and implement solutions that meet business requirements. This role requires a blend of technical expertise, functional knowledge, and excellent communication skills to collaborate with stakeholders, translate business needs into actionable solutions, and ensure successful project delivery Qualification Details Essential Qualification: BE or MCA Preferred Qualification: BE Computer Science Experience Details Essential Experience: 4+ years of experience of working on complex Salesforce Service Cloud, Field Service Lightning projects and implementations**Solution Design & Architecture:** - Analyze business requirements and design scalable Salesforce solutions, particularly within Service Cloud and Field Service. - Create functional and technical specifications, process flows, and architecture diagrams. - Lead design sessions, providing guidance on Salesforce best practices and capabilities.- **Implementation & Configuration:** - Configure Salesforce Service Cloud and Field Service modules, including Work Orders, Service Appointments, Territories, and Mobile Workforce. - Develop custom solutions using Salesforce tools such as Lightning Components, Apex, Visualforce, and Flows. - Integrate Salesforce with external systems via APIs and other integration tools.- **Project Management:** - Manage the end-to-end implementation lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-implementation support. - Collaborate with cross-functional teams including developers, business analysts, and project managers to deliver projects on time and within scope.- **Client & Stakeholder Interaction:** - Work closely with business stakeholders to understand their requirements and translate them into Salesforce solutions. - Conduct user training sessions and create training materials to ensure smooth adoption of Salesforce solutions. - Provide ongoing support and maintenance for implemented solutions, troubleshooting issues, and implementing enhancements as needed.- **Quality Assurance:** - Develop and execute test plans to ensure the quality and functionality of implemented solutions. - Conduct regular reviews of the system-s performance and suggest improvements to optimize efficiency. Preferred Experience: 4+ years of experience of working on complex Salesforce Service Cloud, Field Service Lightning projects and implementations**Solution Design & Architecture:** - Analyze business requirements and design scalable Salesforce solutions, particularly within Service Cloud and Field Service. - Create functional and technical specifications, process flows, and architecture diagrams. - Lead design sessions, providing guidance on Salesforce best practices and capabilities.- **Implementation & Configuration:** - Configure Salesforce Service Cloud and Field Service modules, including Work Orders, Service Appointments, Territories, and Mobile Workforce. - Develop custom solutions using Salesforce tools such as Lightning Components, Apex, Visualforce, and Flows. - Integrate Salesforce with external systems via APIs and other integration tools.- **Project Management:** - Manage the end-to-end implementation lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-implementation support. - Collaborate with cross-functional teams including developers, business analysts, and project managers to deliver projects on time and within scope.- **Client & Stakeholder Interaction:** - Work closely with business stakeholders to understand their requirements and translate them into Salesforce solutions. - Conduct user training sessions and create training materials to ensure smooth adoption of Salesforce solutions. - Provide ongoing support and maintenance for implemented solutions, troubleshooting issues, and implementing enhancements as needed.- **Quality Assurance:** - Develop and execute test plans to ensure the quality and functionality of implemented solutions. - Conduct regular reviews of the system-s performance and suggest improvements to optimize efficiency. Special Skill Essential : Hands on Field Service Lightning experience Preferred : Hands on Field Service Lightning experience with active certification

Job Description - Responsible for engaging the sales team for generating pipeline in the specified region through connects to address current fiscal and next fiscal pipeline needs in concert with LOB-s - Work with AM-s in existing accounts to present best practices/ case studies from other engagements to ensure participation in planned RFP-s and gain entry into other planned opportunities where we do not have a presence - Support Event participation along with Principals to generate net new demand and Market positioning. Work closely with Marketing team in this initiative - Manage entire RFI/ RFP Pursuit Lifecycle across the following: o Coordinating Bid Strategy discussions with Operations Team and Global Business Head o Constitute response team within/across LOB-s (as required) and assign appropriate R&R for the entire pursuit lifecycle o Manage client communication in building solution proposal o Construct messaging (including executive/value proposition)/response structure and coordinate response development o Develop financial model in coordination with Client Acquisition and Delivery team o Review legal and other financial terms in coordination with Head of Sales o Coordinate defense/ orals preparation in coordination with Pre-sales/Delivery team o Assist in negotiating terms, commercials through MSA/associated discussions - Coordinate with Sales Team/AM on CRM entry validation/cleanup Qualification Details Essential Qualification: Graduate Preferred Qualification: MBA Sales & Marketing and any other professional qualification Experience Details Essential Experience: - Has overall experience of 20+ years including at least 12+ years in IT Service industry- Has at least 3 years of experience of being in similar role for the Region wherein he can contribute through his past experience in the same market- Has worked in the related market extensively in the previous role by being physically present in the USA for Prospect and Customer interactions- Need to have a B1/B2 USA visa which is valid for at least 2-years from now Preferred Experience: - Has achieved proficiency in the Task of Managing Business including P&L in IT industry and have worked previously in the region where the role is being assigned Special Skill Essential : - Has proven people management skills with in-depth knowledge of own organization-s policy framework, management structures and reporting procedures for all aspects of the IT Services environment and related activities (sales & marketing) - Shows evidence of good analytical ability and attention to detail with strong commercial skills. Has good knowledge of a wide area of information systems concepts and practice, both within and beyond own organization, including all stages of systems development. - Knowledge of methods and techniques for preparing and presenting business cases, invitations to tender and statements of requirements both orally and in writing. - Should be extremely mobile and willing to travel to the assigned region based on business requirement. Preferred : Exposure to delivering presentation on International business forum

Key Result Areas: Effectively lead and manage the application security testing team. Ensure the team meets project deadlines and objectives. Successfully plan and execute security assessments on software applications and Infrastructure devices. Identify and report vulnerabilities accurately and in a timely manner. Monitor and track the resolution of identified vulnerabilities. Stay current with evolving security threats and best practices. Effectively communicate security risks and recommendations to stakeholders. Job Description: The Application Security Testing Manager will be responsible for leading a team of security testers and ensuring the security and integrity of software applications within G&B. This role involves planning, executing, and overseeing security assessments, identifying vulnerabilities, and driving their remediation. Preferred candidate profile Essential: Proven experience (typically 5+ years) in application security testing and vulnerability assessment. Familiarity with security testing tools such as Burp Suite, OWASP ZAP, Nessus, and others. Proficiency in programming and scripting languages (e.g., Python, Java) for security testing and automation. Strong understanding of software development lifecycles and secure coding practices. Experience with security standards, frameworks, such as OWASP SPECIAL SKILLS REQUIRED Essential: Bachelor's or Master's degree in computer science, cybersecurity, or a related field. Excellent communication skills. Strong problem-solving and analytical abilities.