Navsan

Role & responsibilities: * Lead and facilitate Lean Six Sigma projects focused on integrating newly acquired organisations with our existing global operations. * Assess current state processes in both the parent and acquired organisations, identifying opportunities for standardization, optimization, and waste reduction. * Apply Lean Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen events, etc.) to design and implement efficient, scalable processes that respect cultural nuances. * Develop and deliver training programs on Lean Six Sigma principles and tools to employees from diverse cultural backgrounds. * Collaborate with cross-functional teams across different geographies to ensure alignment and buy-in for integration initiatives. * Establish key performance indicators (KPIs) to monitor the effectiveness of integration efforts and continuous improvement initiatives. * Analyse data to identify trends, root causes of inefficiencies, and opportunities for significant process improvement. * Develop and maintain project plans, track progress, and communicate effectively with stakeholders at all levels. * Champion a culture of continuous improvement and problem-solving across the global organisation. Qualifications: * Any Engineering degree and MBA would be an added advantage. * Lean Six Sigma Black Belt certification is essential. * 10 to 13 years of leading and implementing Lean Six Sigma projects, ideally within a global, multi-cultural environment. * Demonstrated success in integrating acquired organisations or implementing large-scale process improvement initiatives. * Strong understanding of various business processes and the ability to quickly learn new ones. * Excellent facilitation, training, and presentation skills, with the ability to adapt communication styles to different cultural contexts. * Exceptional analytical and problem-solving skills, with proficiency in statistical analysis tools. * Outstanding interpersonal and communication skills, with the ability to build strong relationships and influence stakeholders across different cultures and time zones. * Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. * Willingness to travel internationally as required Preferred Qualifications: * Experience working with insurance industry * Familiarity with project management methodologies (e.g., PMI, Agile).

Greetings from NAVSAN! Job Title: Senior Financial Analyst IFRS and FP&A Job Overview We are seeking a highly experienced and detail-oriented Senior Financial Analyst to join our finance team.The ideal candidate brings over 16 years of diversified experience across financial planning and analysis, IFRS implementation, and regulatory reporting within global finance environments. Key Requirements 1. Chartered Accountant (CA) with a B.Com degree. 2. 16+ years of experience in finance and accounting, with a focus on FP&A, IFRS, and regulatory reporting. 3. Strong proficiency in financial systems and data analytics tools. 4. Excellent analytical, presentation, and stakeholder management skills. 5. Proven track record of driving finance transformation initiatives. 6. Award-winning performance and recognized contributions in prior roles. 7. Ability to work under pressure and manage time effectively. 8. A team player with a commercial mindset and attention to detail. Responsibilities 1. Lead the end-to-end planning and forecasting processes for global markets, especially the US and Canadian regions. 2. Perform scenario modeling, financial analysis, and storytelling to communicate results to key stakeholders. 3. Drive IFRS-related analysis and reporting, ensuring compliance with global financial standards. 4. Design and implement process improvements across planning and analytics functions. 5. Collaborate with cross-functional teams to ensure accurate and timely financial reporting under IFRS, USGAAP, and other regulatory frameworks. 6. Provide insight on variance analysis across multi-valuation models including EVM, USGAAP, and IFRS17. 7. Prepare and present dashboards and executive summaries to senior leadership. 8. Manage tools such as SAP, Hyperion, Congos, Oracle Discoverer, BI Tools, and AFO Reports for financial consolidation and analysis.

Greetings from NAVSAN! Job Title: Frontend Developer Job Overview We are seeking a Frontend Software Engineer to join our development team. In this role, you will be responsible for building modern, responsive web applications using React, Angular, JavaScript, HTML, and CSS. Key Requirements 1. Technical Skills: Solid hands-on experience in React (mandatory) along with expertise in manual and automated testing. 2. Familiarity with RESTful APIs and modern authorization mechanisms like JWT 3. Familiarity with prototype tool Figma Responsibilities 1. Develop new user-facing features using React and modern frontend technologies. 2. Build reusable components and front-end libraries for future use. 3. Translate designs and wireframes into high-quality, responsive code. 4. Write automated tests to ensure high code quality and reliability. 5. Troubleshoot and debug issues, ensuring optimal performance and user experience. 6. Stay updated on industry trends and best practices to continuously enhance your skills and our products. 7. Understanding of cross-browser compatibility issues and ways to work around them. Optimize components for maximum performance across a vast array of web-capable devices and browsers 8. Integrate frontend components with APIs and services 9. Create prototype in Figma

Job Description: We are seeking a motivated Backend Developer (.Net Developer) with 3-6 years of experience in .NET Core and Web API development. The ideal candidate will contribute to building robust, scalable backend services and APIs for our web applications. Key Responsibilities: Develop and maintain backend services using .NET Core / .NET 6+ (C#). Design and implement RESTful APIs and integrate third-party services. Work with SQL Server and NoSQL databases to manage data efficiently. Collaborate with frontend developers to ensure seamless integration. Write clean, efficient, and well-documented backend code. Participate in code reviews and contribute to backend architecture discussions. Troubleshoot and resolve backend issues and performance bottlenecks. Required Qualifications: 3-6 years of experience in backend development. Strong proficiency in .NET Core / .NET 6+ and C#. Experience with Web API development and RESTful services. Solid understanding of SQL Server, Entity Framework, and NoSQL databases. Familiarity with microservices architecture. Basic knowledge of cloud platforms (Azure/AWS/GCP). Good problem-solving and debugging skills. Strong communication and teamwork abilities. Preferred Qualifications: Experience with unit testing frameworks like xUnit or NUnit. Exposure to Docker and containerization. Familiarity with CI/CD pipelines and DevOps practices. Understanding of authentication and authorization (OAuth2, JWT).

Job Summary: We are seeking a highly skilled and experienced Senior Full-Stack Developer with 8 to 12 years of hands-on expertise in React.js , Next.js , TypeScript , and .NET technologies to join our dynamic and collaborative team. The ideal candidate will be responsible for designing, developing, and maintaining scalable, secure, and high-performance web applications, while adhering to modern software development practices. This role requires strong technical leadership, mentoring abilities, and a passion for clean, efficient code. Key Responsibilities: Lead the design, development, and maintenance of scalable web applications using React.js , Next.js , TypeScript , and .NET Core/.NET 6+ . Architect and implement secure, maintainable, and scalable front-end and back-end solutions. Collaborate with UI/UX designers to deliver intuitive, responsive, and user-centric interfaces. Develop, consume, and integrate RESTful APIs and third-party services. Ensure application performance, security, and scalability through optimization techniques and code refactoring. Drive code reviews , uphold coding standards, and mentor junior and mid-level developers. Work alongside DevOps teams to improve CI/CD pipelines and deployment processes. Troubleshoot and resolve complex software issues, performance bottlenecks, and integration challenges. Stay current with emerging technologies, tools, and industry best practices to improve product quality continuously and development processes. Required Qualifications: 8 to 12 years of professional experience in full-stack application development. Expert proficiency in React.js with solid experience in TypeScript and Next.js (12 years). Extensive experience in .NET Core / .NET 6+ (C#) and Web API development . Strong experience with SQL Server , Entity Framework , and NoSQL databases . Proven experience implementing and working with Microservices Architecture . In-depth understanding of RESTful API design principles and best practices. Advanced knowledge of HTML5 , CSS3 , SASS , JavaScript , and TypeScript . Proficiency in state management libraries such as Redux (or NgRx for Angular equivalents). Experience with cloud platforms such as Azure , AWS , or GCP . Hands-on experience with unit testing frameworks like Jest , Mocha , xUnit , or NUnit . Familiarity with Agile/Scrum development methodologies. Strong problem-solving, debugging, and technical leadership abilities. Excellent verbal and written communication skills with a collaborative approach to team leadership.

Job Summary We are seeking a skilled and visionary Power Platform Lead to drive the design, development, and deployment of enterprise-grade solutions using Microsoft Power Platform including Power Apps, Power Automate, Power BI, and Dataverse . This leadership role will oversee a team of Power Platform developers and work closely with business stakeholders to deliver scalable, secure, and innovative digital solutions that support strategic organizational objectives. Key Responsibilities: Lead the architecture and development of Power Platform solutions (Canvas and Model-driven apps, Flows, Power BI dashboards). Collaborate with business units to gather requirements and translate them into technical designs. Oversee governance, security, and compliance for Power Platform environments. Develop custom connectors, APIs, and integrations with external systems (e.g., Azure, Dynamics 365). Mentor junior developers and promote best practices in low-code development. Manage application lifecycle, including CI/CD pipelines and environment strategy. Troubleshoot and optimize performance, scalability, and user experience. Required Skills & Qualifications: Bachelor's degree in Computer Science, IT, or related field. Proven experience with Power Apps, Power Automate, Power BI, and Dataverse. Strong understanding of Microsoft 365, Azure services, and integration patterns. Experience with governance and environment management. Excellent communication and stakeholder management skills. Microsoft Power Platform certifications (e.g., PL-600) preferred. Nice to Have: Experience with Azure DevOps, Git, and PowerShell scripting. Experience with Excel VB Macro and VB Scripting Familiarity with AI Builder, Power Pages, and Dynamics 365 integration.

Job Summary We are seeking a highly experienced and hands-on Infrastructure Manager to lead and evolve our global infrastructure landscape. This role is ideal for someone who thrives in a small to mid- sized enterprise environment (3,000 - 5,000 users), understands the full spectrum of infrastructure technologies, and is a strong leader with a proven ability to guide teams through ambiguity and change. Key Responsibilities Infrastructure Leadership: Own and manage all infrastructure towers (Compute, Storage, Networking, Cloud, Endpoints, Security, Backup, Identity, etc.) with a balance of strategic oversight and hands-on involvement. Cloud & Azure Expertise: Lead cloud infrastructure operations and transformation with a strong emphasis on Microsoft Azure, including Azure networking, serverless architecture, RBAC, Identity Provider (IDP) solutions, cost governance, and cloud security controls. Security Operations: Oversee Layer 7 firewalls, email gateways, endpoint security solutions (e.g., CrowdStrike), and patch management. Ensure all systems adhere to cybersecurity best practices. Compliance & Governance: Lead and maintain compliance frameworks such as ISO 27001, SOC 1, and SOC 2. Work closely with auditors and internal stakeholders to ensure continuous compliance readiness. Change & Configuration Management: Champion and enforce effective Change Management and Configuration Management procedures to minimize risk and ensure continuity. Architectural Oversight: Implement and maintain standardized Enterprise Architecture Frameworks (e.g., TOGAF or similar). Ensure alignment of infrastructure with overall business goals and technology strategy. Technical Leadership: Serve as the go-to escalation point for complex technical issues. Guide cross-functional teams to resolution, especially in ambiguous or high-pressure situations. Collaboration & Influence: Work closely with department heads across IT, Applications, Security, and Business Units to align infrastructure initiatives with organizational goals. Documentation & Communication: Ensure consistent, thorough documentation of infrastructure, procedures, and policies. Promote a knowledge-sharing culture within the team. Team Management: Lead a team of cross-functional infrastructure professionals from diverse technical and cultural backgrounds in a fast-paced environment. Coach, mentor, and support their growth. Required Skills & Experience 15+ years of experience in IT Infrastructure roles, with 8+ years in managerial or leadership capacity Proven track record in organizations with 3,000 - 5,000 users Deep expertise in Microsoft Azure, including networking, serverless designs, cost optimization, and cloud security Strong understanding of enterprise-grade firewall solutions (Layer 7), email gateways, and EDR tools like CrowdStrike Experience leading successful ISO 27001 and SOC1/SOC2 audits and ongoing governance efforts Solid knowledge of ITIL, change control, and operational documentation practices Familiarity with Enterprise Architecture standards and frameworks Demonstrated ability to lead infrastructure teams through ambiguity and complex problem-solving Excellent interpersonal skills to work with cross-functional, multicultural teams Strong communication and stakeholder management capabilities Preferred Certifications Azure Solutions Architect Expert (AZ-305) ITIL v4 Certification TOGAF Certification Certified Information Systems Auditor (CISA) or similar ISO 27001 Lead Implementer / Lead Auditor Why Join Us Be a key leader in modernizing and scaling our infrastructure globally Work with a collaborative and mission-driven leadership team Opportunity to drive impactful changes in a growing technology landscape

Job Summary: We are seeking a proactive and results-driven Talent Acquisition Associate to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment cycle from identifying staffing needs and sourcing candidates to coordinating interviews and facilitating the onboarding process. This role is key to ensuring we attract, hire, and retain top talent to support the companys growth objectives. Key Responsibilities: Partner with hiring managers to identify current and future hiring needs. Create and publish job descriptions across various recruitment platforms. Source potential candidates via job portals, social media, employee referrals, networking events, and other channels. Screen resumes, conduct initial interviews, and assess candidates for role fit and organizational culture alignment. Coordinate interview schedules between candidates and hiring managers. Manage the end-to-end recruitment process, ensuring a seamless, positive candidate experience. Maintain and update the applicant tracking system (ATS) and recruitment databases. Build and maintain a proactive talent pipeline for critical and recurring positions. Support employer branding initiatives to enhance talent attraction. Stay updated on market trends, compensation benchmarks, and recruitment best practices. Required Skills and Qualifications: Bachelors degree in Human Resources, Business Administration , or a related field. 14 years of experience in Talent Acquisition or recruitment, preferably in a fast-paced environment. Strong sourcing skills using job portals, LinkedIn, social media, and networking channels . Excellent interpersonal, communication, and negotiation skills . Ability to multitask and manage multiple open positions simultaneously. Proficiency with applicant tracking systems (ATS) and recruitment software. Strong organizational skills and attention to detail . Good knowledge of labor laws and HR best practices related to hiring and employment. Preferred Qualifications: Experience in technical / IT recruitment (if applicable). Familiarity with employer branding initiatives and recruitment marketing strategies . Certification in Talent Acquisition or Human Resources (optional, but preferred).

Shift Timings: 3 PM - 12 AM Job Summary: Key Responsibilities: 1. Candidate should be comfortable for the Production support role 2. Debugging the existing Power Automate workflows Solution in case of BOT failure. . Health insurance Provident fund

Greetings from NAVSAN! JOB DESCRIPTION Location:Remote Company:Navsan Employment Type: Full-Time AR Cash Application Specialist: 1. Download bank statements and perform daily work allocation to the team 2. Research and resolve unidentified & unapplied payments 3. Handle Bad debt recoveries 4. Research and Setup/Update/edit customer accounts in the System 5. Follow up with the requester/customer for discrepancy. Skills: 1. Bachelors degree in accounting or finance. 2.Ability to deal with large amounts of data across many different tables or sources. Analyse and draw findings and/or recommend action plans. 3. Advanced Excel (PowerPivot, Power Query, lookups, pivots) 4. Good communication skills. 5. Excellent time management skills. 6. Proven ability to drive problems to closure. 7. Self-directed, with ability to prioritize multiple tasks

Greetings from NAVSAN! Frontend Developer (3-5 Years Experience) Job Overview We are seeking a Frontend Software Engineer to join our development team. In this role, you will be responsible for building modern, responsive web applications using React, Angular, JavaScript, HTML, and CSS. Key Requirements 1. Technical Skills: Solid hands-on experience in React (mandatory) along with expertise in manual and automated testing. 2. Familiarity with RESTful APIs and modern authorization mechanisms like JWT 3. Familiarity with prototype tool Figma Responsibilities 1. Develop new user-facing features using React and modern frontend technologies. 2. Build reusable components and front-end libraries for future use. 3. Translate designs and wireframes into high-quality, responsive code. 4. Write automated tests to ensure high code quality and reliability. 5. Troubleshoot and debug issues, ensuring optimal performance and user experience. 6. Stay updated on industry trends and best practices to continuously enhance your skills and our products. 7. Understanding of cross-browser compatibility issues and ways to work around them. Optimize components for maximum performance across a vast array of web-capable devices and browsers 8. Integrate frontend components with APIs and services 9. Create prototype in Figma

Job Summary As a Corporate Cost Center Senior Accountant, you will play a crucial role in maintaining the integrity of our financial records and ensuring compliance with regulatory requirements. This position will serve an integral role on the team by preparing necessary journal entries and ensuring appropriate accounting is being performed on their designated accounts and entities. This role will also be an active participant in the preparation of workpapers, and documentation needed for the completion of the annual financial statement audit. Role & responsibilities Financial Reporting & Analysis - Preparation of journal entries and account reconciliations on various general ledger accounts and using problem solving skills to research and remediate any reconciling differences. Review of activity in cost centers that impact multiple legal entities with a focus on consistency of treatment by multiple teams Research and analyze expense variances and determine appropriate accruals. Ensure accuracy and completeness of general ledger transactions. Assist in month-end and year-end close tasks. Ensure compliance with GAAP principles and assist with external audits and tax filings. Ad-hoc reporting. Cross-Functional Collaboration & Support Maintenance of corporate allocation process. Responsible for recording and reconciling intercompany activity and providing support globally to counterparts to resolve discrepancies. Partner with internal stakeholders to improve reporting accuracy and consolidation functionality. Qualifications: Bachelors degree in accounting, finance, or related field. Three + years of progressive accounting experience, with a focus on full cycle accounting close. Strong understanding of US GAAP principles and financial reporting requirements. Proficiency in accounting software (SAP preferred) and advanced Excel skills. Power BI and experience with large data sets preferred. Excellent analytical and problem-solving abilities, with keen attention to detail. Excellent verbal and written communication skills for effectively conveying financial information to stakeholders. Intellectual curiosity with eagerness to improve business performance. Proven track record of effectively managing multiple priorities and meeting deadlines in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels. Selfmotivated and proactive approach to work, with a demonstrated ability to work independently and be a proactive self-starter.

Greetings from NAVSAN! Backend Developer (.NET) Experience Required : 3-6 years Job Description: We are seeking a motivated Backend Developer with 3 to 6 years of experience in .NET Core and Web API development. The ideal candidate will contribute to building robust, scalable backend services and APIs for our web applications. Key Responsibilities: 1. Develop and maintain backend services using .NET Core / .NET 6+ (C#). 2. Design and implement RESTful APIs and integrate third-party services. 3. Work with SQL Server and NoSQL databases to manage data efficiently. 4. Collaborate with frontend developers to ensure seamless integration. 5. Write clean, efficient, and well-documented backend code. 6. Participate in code reviews and contribute to backend architecture discussions. 7. Troubleshoot and resolve backend issues and performance bottlenecks. Required Qualifications: 1. 3 to 6 years of experience in backend development. 2. Strong proficiency in .NET Core / .NET 6+ and C#. 3. Experience with Web API development and RESTful services. 4. Solid understanding of SQL Server, Entity Framework, and NoSQL databases. 5. Familiarity with microservices architecture. 6. Basic knowledge of cloud platforms (Azure/AWS/GCP). 7. Good problem-solving and debugging skills. 8. Strong communication and teamwork abilities. Preferred Qualifications: 1. Experience with unit testing frameworks like xUnit or NUnit. 2. Exposure to Docker and containerization. 3. Familiarity with CI/CD pipelines and DevOps practices. 4. Understanding of authentication and authorization (OAuth2, JWT).

Greetings from NAVSAN! Collections _ Voice Process B2B Job Description: Summary: We are seeking a dedicated and detail-oriented Collection Specialist to join our dynamic team. As a Collection Specialist, you will play a crucial role in managing the company's receivables and ensuring timely payments from clients. Your primary responsibility will be to establish effective communication with clients to resolve outstanding debts while maintaining a positive relationship. You will analyze account statuses, send out collection letters, and make phone calls in a professional manner. The ideal candidate will possess excellent negotiation skills, and the ability to handle sensitive situations with tact and professionalism. This role involves collecting debt from our clients; it therefore requires a careful and professional approach. While persistence is important, aggressive collection tactics will not be permitted, and all interactions must maintain a respectful and client-focused tone. If you are motivated, organized, and capable of delivering results in a fast-paced environment, we encourage you to apply. Working Hours: US Clients 5.30 pm to 2.30 am or 6.30 pm to 3.30 am shift Willingness to work weekends or extended hours when needed. Qualifications: Bachelors degree preferred. 5-8 years of experience in B2B voice-based collections or customer service process with at least 4+ years of experience in collections. Minimum of 3 years of experience in a voice process that involves talking to customers based in the US. Excellent communication and negotiation skills . Ability to handle high call volumes and work under pressure. Responsibilities Contact clients to collect payments on outstanding invoices Review account details and identify any discrepancies or disputes Maintain accurate and updated records of all collection activities Collaborate with the other teams to understand customer accounts Analyze account aging reports to prioritize collection efforts Requirements Proven experience as a Collection Specialist in B2B or in a similar role Strong knowledge of debt collection regulations and best practices Ability to manage multiple accounts and prioritize tasks effectively Strong analytical skills with attention to detail Ability to work independently and as part of a team

Greetings from NAVSAN! Job Title - RPA Production Support Lead Experience Required: 8-10 years Shift Timings: 3 PM - 12 AM Job Summary: We are seeking a skilled Power Automate Developer with a strong background in production support to design, implement, and maintain automated workflows while ensuring seamless system operations. The ideal candidate will collaborate with stakeholders to optimize business processes and troubleshoot issues in a production environment. Key Responsibilities: 1. Candidate should be comfortable for the Production support role 2. Debugging the existing Power Automate workflows Solution in case of BOT failure. 3. Troubleshoot and resolve incidents related to infrastructure, application, and bot failures. 4. Coordinate with IT teams to address system-level issues and ensure the availability of automated processes. 5. Develop metrics and dashboards to monitor the performance of automated processes and address bottlenecks proactively. 6. Conduct root cause analysis for production issues and implement corrective actions. 7. Maintain detailed documentation of production support activities, including incident reports and resolution steps. 8. Collaborate with business SMEs to address process exceptions and failures. 9. Optimize bot scheduling to maximize license utilization and efficiency. 10. Provide regular reports on bot execution results and system performance. 11. Ensure compliance with organizational security policies and industry standards. 12. Proactively assess the impact of system updates or changes to prevent bot failures. 13. Create and maintain documentation for production support activities. 14. Train other RPA Support Engineers on Power Automate functionalities and best practices. 15. Lead training sessions or workshops to empower team members to utilize Power Automate effectively. 16. Provide recommendations for new features or improvements in automation solutions to enhance organizational productivity. Preferred Skills: 1. Proven experience in developing solutions using Microsoft Power Automate. 2. Proven experience in RPA production support and incident management. 3. Proficiency in databases (e.g., SQL Server or MySQL) and scripting languages (e.g., PowerShell, VBScript, Excel Macro, Python) . 4. Familiarity with IT infrastructure and application-level troubleshooting. 5. Strong communication and collaboration abilities. 6. Knowledge of API integration and workflow automation. 7. Familiarity with monitoring tools and alerting systems. 8. Ability to work in a fast-paced production environment and manage multiple priorities. Qualifications: 1. Bachelors degree in computer science, Information Technology, or a related field. 2. RPA Production Support Experience with 3+ Years 3. RPA Development Experience with 3+ Years 4. Overall experience required 7 Or 7+Years.

Job Summary: We're on an exciting journey of global expansion, strategically acquiring adjacent service organisations worldwide. To ensure seamless integration and optimal efficiency across our growing international footprint, we're seeking a dynamic and insightful Lean Six Sigma Consultant. This is a pivotal role where you'll leverage your expertise to harmonise processes, drive continuous improvement, and foster a culture of excellence across diverse teams and cultural landscapes. Responsibilities: * Lead and facilitate Lean Six Sigma projects focused on integrating newly acquired organisations with our existing global operations. * Assess current state processes in both the parent and acquired organisations, identifying opportunities for standardisation, optimisation, and waste reduction. * Apply Lean Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen events, etc.) to design and implement efficient, scalable processes that respect cultural nuances. * Develop and deliver training programs on Lean Six Sigma principles and tools to employees from diverse cultural backgrounds. * Collaborate with cross-functional teams across different geographies to ensure alignment and buy-in for integration initiatives. * Establish key performance indicators (KPIs) to monitor the effectiveness of integration efforts and continuous improvement initiatives. * Analyse data to identify trends, root causes of inefficiencies, and opportunities for significant process improvement. * Develop and maintain project plans, track progress, and communicate effectively with stakeholders at all levels. * Champion a culture of continuous improvement and problem-solving across the global organisation. Qualifications: * Any Engineering degree and MBA would be an added advantage. * Lean Six Sigma Black Belt certification is essential. * 10 to 13 years of leading and implementing Lean Six Sigma projects, ideally within a global, multi-cultural environment. * Demonstrated success in integrating acquired organisations or implementing large-scale process improvement initiatives. * Strong understanding of various business processes and the ability to quickly learn new ones. * Excellent facilitation, training, and presentation skills, with the ability to adapt communication styles to different cultural contexts. * Exceptional analytical and problem-solving skills, with proficiency in statistical analysis tools. * Outstanding interpersonal and communication skills, with the ability to build strong relationships and influence stakeholders across different cultures and time zones. * Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. * Willingness to travel internationally as required. Preferred Qualifications: * Experience working with insurance industry * Familiarity with project management methodologies (e.g., PMI, Agile).

We are seeking a highly motivated and experienced Senior Manager Finance BPO to lead a high-impact transition project involving the migration of finance operations from a client in the USA and UK. This is a critical role that will manage the end-to-end transition of 100 Full-Time Equivalents (FTEs) over a 6-month period, with a roadmap to expand the scope to 250+ FTEs over the next 5 years.Upon successful completion of the initial transition phase, the individual will be promoted to Director, with expanded responsibilities across broader operational and strategic mandates. Key Responsibilities Transition Leadership: Lead the transition of 100 FTEs from client operations in the US and UK to the offshore delivery center, ensuring a smooth knowledge transfer, operational continuity, and compliance with SLAs. Stakeholder Engagement: Work closely with client stakeholders and internal leadership to align expectations, manage risks, and deliver a seamless transition experience. Team Setup: Build and manage a high-performing team of Transition Leads and Subject Matter Experts (SMEs) to support the transition across finance functions such as Accounts Payable, Accounts Receivable, Record-to-Report, and other BPO activities. Governance & Reporting: Establish governance structures, drive project status reviews, and provide regular updates to senior leadership and client executives. Process Standardization: Identify opportunities for process improvements, automation, and standardization as part of the transition lifecycle. Scalability Planning: Create a scalable operating model to support growth to 250+ FTEs over a 5-year period, including hiring, training, and retention strategies. Compliance & Risk Management: Ensure all activities are conducted in accordance with data security, regulatory, and compliance requirements in both US and UK jurisdictions. Travel Readiness: Willingness to travel internationally as required, including potential short-term stays in the US or UK during key phases of the transition. Qualifications & Skills Bachelor's degree in Finance, Accounting, Business, or a related field; MBA or relevant post-graduate qualification preferred. 10+ years of experience in BPO/shared services, with at least 3 years in a leadership role managing finance operations or transitions. Proven experience leading large-scale transitions (preferably 50+ FTE) across geographies, ideally involving clients in the US and/or UK. Strong project management skills with a structured, milestone-driven approach. Excellent communication, stakeholder management, and client-facing skills. Ability to lead cross-functional and multicultural teams in a dynamic environment. Demonstrated ability to build and scale teams in a BPO setting. US B1 visa preferred; must be open to frequent travel. What We Offer Opportunity to lead a high-impact, career-defining project. Fasttrack promotion to Director upon successful completion of the initial transition phase. Exposure to global clients and strategic initiatives. Dynamic and inclusive work environment with strong leadership support

Job Summary The Data and Analytics Product Manager is directly responsible for the strategy, vision, and monetization of Our reporting capabilities and data assets. The primary responsibility of this position will be executing the day to day activities of the data platform management, including responsibility for organizational reporting strategy, development of revenue generating data products, responsibility for Data & Reporting product roadmap. Role & responsibilities Work alongside IT, marketing, training, and client facing staff as well as senior management to align the use of data within business strategies and maintain alignment with organizational data strategy. Identify and ensure the resolution of client facing analytics issues, such as uniqueness, integrity, insights, accuracy, consistency, and completeness, in a timely manner. Devise, coordinate, and conduct mass data-management initiatives Identify causes of poor data quality, implement solutions, and communicate findings to employees, management, and stakeholders. Work collaboratively with the system architects to develop methods for synchronizing data entering company systems from multiple points, and within infrastructure On-Premise and within Clouds Will develop reports that reflect program effectiveness and efficiency and perform targeted historical analysis; review historical trending data and recommend improvement opportunities. Will produce required statistics, reports and supporting data for all related presentations and communications. Ensure product management activities are aligned to office of data, and enterprise data governance initiatives. Other job duties as assigned Skills / Knowledge: Analytical mindset, self-motivated, drives execution, automation Exceptional communication skills, can translate the most complex analysis to any audience Hands on experience working with very large data sets, including statistical analyses, data visualization, data mining, and data cleansing/transformation. Strong presentation, analytical, leadership and team-building skills Experience managing projects Ability design and develop reports with custom formulas and groupings Must possess understanding of data integrity and relationships Excellent verbal and written communications skills across all organizational levels required Ability to multi-task with strong attention to detail Ability to perform in upper-level management environment Proficiency with Microsoft Word, Excel, and Outlook Experience Required: 5+ years relevant work experience 3+ Years experience of Data Management Superior understanding of Business Intelligence Software, ETL tools, and Database Technologies Experience writing complex SQL queries an understanding of data modeling, data transformations and complex formulas Working knowledge of Python & R desired Basic understanding of infrastructure behind data management tools

Role Summary Own the maturation of two global Shared Services Centers by defining success metrics, negotiating and operationalizing SLAs/OLAs, and driving continuous improvement across back- office operations (e.g., Billing, Collections & Cash App, AP/Expense, File Setup). This role blends hands-on Lean Six Sigma leadership with stakeholder management and operational execution. What Youll Do Define the scorecard: Establish KPI trees, metric dictionary (formulas, sources,thresholds), and targets tying process performance to business outcomes (e.g., DSO, accuracy, cycle time, backlog age). SLA/OLA design & rollout: Lead cross-functional workshops to agree SLAs with business stakeholders and OLAs with enabling teams; implement tracking, reporting, and escalation pathways. Process standardization : Map AS-IS/TO BE at L2/L3, remove waste/variation, author SOPs/checklists, and ensure controlled localizations by region/client. Continuous improvement (CI): Stand up CI intake and prioritization, run Kaizens/rapid experiments, and mentor Green Belts; validate benefits post-implementation. Operational reviews: Establish daily huddles, Weekly Ops Reviews, and run MBR/QBRs with heatmaps, actions/owners/ETAs, and benefits realization. Quality & compliance: Partner with QA to set sampling plans, FPY/accuracy thresholds, and defect taxonomy; ensure audit-ready evidence and risk/BCP coverage. Data & reporting: Partner with analytics to automate dashboards and operational reports; ensure data lineage, integrity, and single source of truth. Transition playbook: Build and execute a standardized approach for migrating new processes (readiness, KT waves, go-live, hypercare) with measurable success criteria. Automation pipeline: Identify and size opportunities for RPA/low-code/AI and process mining; build cases with payback and track realized value. Stakeholder management: Act as BRM-style point of contact for key functions/regions; drive adoption and change management with clear communications and training. What Youll Bring Experience: 8 - 12+ years in Shared Services/back-office operations and Continuous Improvement. Certification: Six Sigma Black Belt (required). Lean certification preferred. Domain exposure: One or more of Billing, Collections & Cash App, AP/Expense, File Setup/Policy Admin, or similar service operations. Finance operations and reporting. Preferred background in commercial insurance, particularly claims. Skills: Quantitative problem solving, stakeholder facilitation, change management, and clear executive storytelling. Working Hours: 3 pm IST to 12 am IST. Ways of Working Hybrid/remote with periodic travel (up to ~10%) to Shared Services sites and stakeholder locations. Operates as a hands on builder and coach, equally comfortable facilitating workshops and diving into data to validate root causes and benefits.