Infrastructure Manager

Job Summary

We are seeking a highly experienced and hands-on Infrastructure Manager to lead and evolve our global infrastructure landscape. This role is ideal for someone who thrives in a small to mid- sized enterprise environment (3,000 - 5,000 users), understands the full spectrum of infrastructure technologies, and is a strong leader with a proven ability to guide teams through ambiguity and change.

Key Responsibilities

Infrastructure Leadership: Own and manage all infrastructure towers (Compute, Storage, Networking, Cloud, Endpoints, Security, Backup, Identity, etc.) with a balance of strategic oversight and hands-on involvement. Cloud & Azure Expertise: Lead cloud infrastructure operations and transformation with a strong emphasis on Microsoft Azure, including Azure networking, serverless architecture, RBAC, Identity Provider (IDP) solutions, cost governance, and cloud security controls. Security Operations: Oversee Layer 7 firewalls, email gateways, endpoint security solutions (e.g., CrowdStrike), and patch management. Ensure all systems adhere to cybersecurity best practices. Compliance & Governance: Lead and maintain compliance frameworks such as ISO 27001, SOC 1, and SOC 2. Work closely with auditors and internal stakeholders to ensure continuous compliance readiness. Change & Configuration Management: Champion and enforce effective Change Management and Configuration Management procedures to minimize risk and ensure continuity. Architectural Oversight: Implement and maintain standardized Enterprise Architecture Frameworks (e.g., TOGAF or similar). Ensure alignment of infrastructure with overall business goals and technology strategy. Technical Leadership: Serve as the go-to escalation point for complex technical issues. Guide cross-functional teams to resolution, especially in ambiguous or high-pressure situations. Collaboration & Influence: Work closely with department heads across IT, Applications, Security, and Business Units to align infrastructure initiatives with organizational goals.

Documentation & Communication: Ensure consistent, thorough documentation of
infrastructure, procedures, and policies. Promote a knowledge-sharing culture within the team. Team Management: Lead a team of cross-functional infrastructure professionals from diverse technical and cultural backgrounds in a fast-paced environment. Coach, mentor, and support their growth.

Required Skills & Experience

15+ years of experience in IT Infrastructure roles, with 8+ years in managerial or
leadership capacity

Proven track record in organizations with 3,000 - 5,000 users

Deep expertise in Microsoft Azure, including networking, serverless designs, cost
optimization, and cloud security

Strong understanding of enterprise-grade firewall solutions (Layer 7), email gateways,
and EDR tools like CrowdStrike

Experience leading successful ISO 27001 and SOC1/SOC2 audits and ongoing
governance efforts

Solid knowledge of ITIL, change control, and operational documentation practices

Familiarity with Enterprise Architecture standards and frameworks

Demonstrated ability to lead infrastructure teams through ambiguity and complex
problem-solving

Excellent interpersonal skills to work with cross-functional, multicultural teams

Strong communication and stakeholder management capabilities

Preferred Certifications

Azure Solutions Architect Expert (AZ-305)

ITIL v4 Certification

TOGAF Certification

Certified Information Systems Auditor (CISA) or similar

ISO 27001 Lead Implementer / Lead Auditor

Why Join Us

Be a key leader in modernizing and scaling our infrastructure globally

Work with a collaborative and mission-driven leadership team

Opportunity to drive impactful changes in a growing technology landscape