177 License Management Jobs - Page 4

CONSULTANT ROLE with Machine Learning Excellent Communication skills so they will need to talk to customers on Adobe Products and License Management Q&A to clarify who has command over language. Knowledge in AI They will need to be extra smart to define the conversation and out across customer satisfaction. Noida 25A 4+ years Immediate joiner only or 15 days np

Consultant Role in Machine Learning (Adobe Products & License Management) Location : Noida, 25A Experience : 4+ years Company : KPMG/PWC or similar Role Overview: As a consultant with expertise in machine learning, you will work closely with customers, particularly in industries that rely heavily on Adobe products and software licensing. The ideal candidate will be responsible for ensuring smooth communication between the client and the company, while also leveraging AI/ML technologies to support their needs. Your role will involve: Customer Interaction & Communication: Serve as the primary point of contact for clients, especially around Adobe products (such as Adobe Creative Cloud, Adobe Experience Manager, etc.). Act as a liaison between the client and the internal teams to ensure clear and effective communication on licensing, support, and product usage. Use excellent communication skills to understand the clients requirements, address queries, and ensure customer satisfaction. Engage in Q&A sessions with clients to clarify any technical or functional ambiguities, ensuring they are well-informed about product capabilities and licensing management. Machine Learning Expertise: Apply machine learning techniques to help clients derive insights from their data (e.g., customer usage patterns, content creation trends). Work on implementing AI models for enhancing Adobe product capabilities, such as automated content recommendations, predictive analytics, or product usage optimization. Translate complex AI concepts and solutions into easy-to-understand terms for clients, ensuring the clients team can understand and adopt solutions. License Management: Manage and optimize software licenses for Adobe products within client organizations, ensuring compliance and cost-effectiveness. Help clients understand how to best allocate and manage Adobe licenses to suit their needs, balancing usage with budget constraints. Analyze and recommend strategies for improving license management workflows using both AI tools and industry best practices. Customer Satisfaction: Be a key player in ensuring the clients overall satisfaction by managing expectations, offering solutions to pain points, and ensuring timely resolution of issues. Use your expertise in AI and machine learning to suggest smart solutions that streamline client processes and improve their Adobe product experiences. Continuously assess client needs and offer proactive suggestions to enhance their use of Adobe products. Skills and Qualifications: Education : Bachelors or Masters degree in Computer Science, AI, Data Science, or related field. Experience : 4+ years of experience in consulting, with a focus on machine learning, AI, or Adobe products. Technical Knowledge : Strong knowledge of Adobe software products (e.g., Adobe Creative Cloud, Adobe Document Cloud). Familiarity with licensing models and management for Adobe products. Practical experience applying machine learning algorithms and AI solutions to real-world business problems. Familiarity with data analysis and automation tools that can improve product use and licensing efficiency. Communication Skills : Exceptional verbal and written communication skills, with an ability to explain complex technical concepts to non-technical stakeholders. Problem-Solving : Strong analytical and problem-solving skills, with the ability to think critically about business needs and customer challenges. Client-Centric : Proven track record in a customer-facing role, with a focus on customer satisfaction and relationship-building. This role would likely be ideal for someone with a strong understanding of both machine learning and customer relations. The key to success would be your ability to translate AI/ML concepts into actionable business insights while ensuring customers feel heard and supported. Would you like more details about any specific area of this role? You said: give this in a job description manner with proper required skill set ChatGPT said: Certainly! Here's the job description tailored to the role youve described: Job Title: Consultant Machine Learning, Adobe Products & License Management Location: Noida, 25A Experience: 4+ Years Job Overview: We are seeking a highly skilled and customer-focused Consultant with expertise in Machine Learning, Adobe Products, and License Management. In this role, you will act as the key point of contact for clients, leveraging your AI/ML knowledge and strong communication skills to provide optimal solutions and ensure customer satisfaction. You will work closely with clients to manage their Adobe products and licenses, while using advanced AI technologies to enhance their experience. Key Responsibilities: Customer Interaction & Communication: Serve as the primary liaison between clients and internal teams for all matters related to Adobe products and licensing. Lead customer calls, meetings, and Q&A sessions to address client queries and ensure clear understanding of Adobe products and license management. Provide expert guidance on Adobe product features, best practices, and licensing options to optimize the client's business needs. Ensure clients requirements are fully understood and translated into actionable solutions. Machine Learning Expertise: Apply machine learning and AI techniques to help clients extract actionable insights from their data and optimize their use of Adobe products. Develop and implement AI models that can enhance Adobe products, such as predictive analytics, automated content recommendations, and personalized solutions. Translate complex AI concepts into clear and simple terms for clients, ensuring effective understanding and buy-in. License Management: Assist clients with managing their Adobe software licenses, ensuring compliance, cost optimization, and efficient resource allocation. Provide recommendations to improve licensing workflows and reduce inefficiencies, leveraging AI tools where applicable. Help clients understand and manage Adobes licensing models to align with their organizational needs. Customer Satisfaction: Ensure the highest level of customer satisfaction by providing timely, effective solutions and consistently exceeding client expectations. Proactively address and resolve client pain points, ensuring that their needs are met while aligning with business objectives. Actively listen to client feedback and adjust strategies to ensure continuous improvement in customer service. Required Skills & Qualifications: Education : Bachelors or Masters degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Experience : Minimum of 4 years of experience in a consulting role, focusing on machine learning, AI, or Adobe products. Proven track record of working with clients to manage software licenses, especially for Adobe products (Creative Cloud, Document Cloud, etc.). Strong experience applying machine learning algorithms to real-world business problems. Technical Skills : Strong understanding of Adobe products (Creative Cloud, Document Cloud, Adobe Experience Manager, etc.). Knowledge of Adobe product licensing models and management best practices. Expertise in machine learning algorithms, AI technologies, and data analytics. Familiarity with automation tools, data pipelines, and analytical platforms that can optimize license management and product usage. Communication Skills : Excellent verbal and written communication skills, with the ability to simplify and explain technical concepts to non-technical stakeholders. Ability to lead discussions and present technical solutions in a client-friendly manner. Problem-Solving & Analytical Skills : Strong analytical thinking with the ability to assess complex situations and provide innovative solutions. Ability to identify patterns and insights from data to improve client workflows and product usage. Customer-Centric Approach : Proven ability to build and maintain strong client relationships, ensuring customer satisfaction and successful project outcomes. Skilled at managing client expectations and delivering results that align with client goals. Preferred Skills (Optional): Knowledge of cloud-based systems and data infrastructure. Experience with enterprise-level product integration. Familiarity with project management tools and methodologies. Why Join Us? Innovative Environment : Work on cutting-edge technologies in machine learning and AI. Career Growth : Opportunity to grow within a leading consulting firm and gain expertise across diverse industries. Client Impact : Play a key role in shaping customer experiences and optimizing their use of Adobe products.

Software Licensing consulatnt Principal/ Engagement Manager Location: This is a hybrid opportunity in Delhi-NCR-Noida, Gurgaon, Bangalore,Hyderabad Pune area. Shifts- 12 PM- 9 PM Mandatory Skills required-SAM pro, ELP,Software licensing,Stakeholder management . Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As an Engagement Manager , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What were looking for Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, accurately diagnosing issues and crafting effective solutions based on your comprehensive product knowledge. Your role is essential in maintaining the integrity and performance of our world-class systems, ensuring client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for new team members to enhance their understanding of the systems.- Document and maintain records of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing agreements and compliance.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with IT service management frameworks and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage software license inventory and ensure compliance with licensing agreements.- Develop and implement software license management strategies and processes.- Monitor and track software license usage and ensure optimization.- Coordinate with vendors to negotiate software license agreements and renewals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing models and agreements.- Experience in managing software license inventory and compliance.- Knowledge of software asset management best practices.- Good To Have Skills: Experience with IT asset management tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Qualitykiosk Technologies is hiring a Renewal Lead -Renewal and License Cross Sales. Location: Mahape, Navi Mumbai Experience Required: 5+ years in SaaS Sales / Account Management / License Renewals Job Overview: We are seeking a proactive and experienced to drive SaaS renewal sales, upsell opportunities, and cross-licensing strategies across our key enterprise accounts. The ideal candidate will be responsible for managing the entire customer lifecycle of renewal, with a focus on revenue retention and growth. Key Responsibilities: Manage end-to-end renewal and cross-sell activities for assigned enterprise SaaS accounts. Identify opportunities to upsell or cross-sell licenses, modules, and services. Ensure timely renewals with minimal churn through regular client engagement and strategic account planning. Develop deep understanding of client business goals and position solutions that enhance value. Collaborate with pre-sales, product, and sales team to deliver tailored pitches and product demonstrations. Maintain a strong relationship matrix across key accounts to improve stickiness and client satisfaction. Track, report, and forecast renewal and upsell pipelines using CRM tools like Salesforce, Quest etc. Achieve and exceed monthly, quarterly, and annual renewal and cross-sell quotas. Key Skills & Competencies: Proven experience in SaaS sales, account management, or B2B enterprise sales. Strong understanding of non-license and license-based selling models (subscription, usage-based, etc.). Expertise in customer lifecycle management, renewal processes, and retention strategy. Ability to identify growth potential within existing accounts and design account expansion plans. Excellent negotiation, communication, and relationship-building skills. Desired Candidate Profile: 5+ years of experience in SaaS renewals, client growth, or KAM roles. Exposure to enterprise client engagement and global sales operations. Self-motivated, performance-oriented, and capable of working independently. Prior experience with CRM systems and structured sales processes is essential.

PF Detection is mandatory Job Description: Manage the complete life-cycle of laptop/desktop/VDI environment from provisioning, on-going support, to decommissioning Provide remote and deskside technical support for Windows Desktop OS and Mobile OS, File and , Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.) and other productivity applications, connectivity (network and security), and antivirus End User Patch & Image Management (installing / reinstalling Standard Images) Packaging & Software Distribution Identify and diagnose issues and problems (L1.5 support services) using SOPs and knowledge-base for applications and infrastructure Align with clients Global EUC team; work closely and provide technical support to other IT teams Secondary: Monitoring the infrastructure [servers, storage and networking] and databases using native tools and Solarwinds Answer requests raised via telephone, email, chat or portal Categorize and record reported queries in Ticketing tool (ServiceNow) and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution and provide timely customer and internal updates using a computer-based ticketing system (ServiceNow) Escalate, if needed, unresolved problems to a higher level of support (L2 / L3) Asset & License Management Receive, log, and store internal packages Conduct cabinet/cage checks (daily) Perform and document inventory verification/counts Work flexible shift schedules and provide rotational on-call coverage if needed Report to the facility within a specified time for emergency outage assistance Ability to prioritize tasks and work on multiple assignments in a fast-paced and highly challenging environment Other ad-hoc duties assigned by supervisor

Responsibilities Manage the IT asset inventory and ensure accurate records. Track and monitor the lifecycle of all IT assets from procurement to disposal. Ensure compliance with software licensing agreements and IT policies. Coordinate with the procurement team to acquire new hardware and software. Conduct regular audits to verify asset accuracy and condition. Collaborate with various departments to ensure their IT asset needs are met. Maintain documentation related to asset management processes and procedures. Provide regular reports on asset status, usage, and compliance. Qualifications Bachelors degree in Information Technology, Business Administration, or related field. 2+ years of experience in IT asset management or related role. Strong understanding of IT asset lifecycle management. Familiarity with software licensing and compliance. Attention to detail and the ability to manage multiple tasks simultaneously. Send resume to Mail - gayathri.s@accelits.com Contact - 8939745566

Windows Server Administration (2016–2022), Linux Server Management (RHEL/CentOS/Ubuntu), Virtualization Hyper-V and VMware ESXi, Microsoft Azure, Microsoft 365 Administration, Active Directory, DNS, Backup & Recovery and Vendor License Management

Key expectations from the role: To maintain a comprehensive database of all statutory compliances and licenses for Aster DM healthcare operations in India To ensure that all compliance requirements for units are updated in the AVACOM (system) and track them for completion on a timely basis Research and stay updated of specific licensing and statutory compliance requirements for various legal specializations within the organization. Develop, implement, and manage a robust compliance program that encompasses all our hospitals and departments in India, aligned with relevant Indian regulations and best practices. Regular follow up with stakeholders on the compliance closure (adherence) to ensure that these are done on a timely basis. Conduct regular compliance risk assessments to identify and mitigate potential areas of non-compliance, including but not limited to: Medical Council of India (MCI) regulations, National Pharmaceutical Pricing Authority (NPPA) regulations Clinical Establishment (Registration and Regulation) Act, 2010 (CE Act), Bio-Medical Waste Management Rules, 2016 Data Protection in Healthcare (consideration of upcoming regulations), Other Relevant Indian laws and regulations (e.g. HR, CS, GST, IT etc.) Develop and deliver effective compliance training programs for all employees, including physicians, nurses, administrative staff, and allied healthcare professionals, ensuring clear understanding of Indian healthcare regulations and ethical conduct. Investigate and resolve any potential compliance issues or concerns raised by internal or external stakeholders, and ensure appropriate corrective action is taken. Any non-compliances identified as part of any of the audit, shall be followed up for timely remediation. Provide ongoing guidance and support to hospital leadership and staff on all compliance matters in India. Qualification and Experience: •Masters in healthcare administration, Business Administration, or any other Professional course or a related field (master’s degree preferred). •A bachelor’s degree in law would be an added advantage. •Desirable Experience - Minimum of 3- 5 years of related exposure in the Indian healthcare industry. •In-depth knowledge of Indian laws (specific focus on health care related requirements), including those mentioned in the responsibilities section. •Proven experience in developing, implementing, and managing a comprehensive compliance program in an Indian healthcare setting. •Excellent communication, interpersonal, and leadership skills with the ability to influence and guide diverse stakeholders. •Strong analytical and problem-solving abilities with a focus on finding practical solutions within the Indian regulatory landscape. •Ability to work independently, manage multiple priorities effectively, and meet deadlines. •Excellent attention to detail and a commitment to accuracy in all compliance-related matters. •Fluency in English (both written and spoken) with understanding of Malayalam is a must for this role.

Role & responsibilities Job Summary: We are seeking an experienced IT Asset Management (ITAM) Engineer to support the end-to-end lifecycle management of IT assets within the organization. The ideal candidate will be responsible for ITAM administration, configuration, integration, and overall management, ensuring accurate asset data, compliance, and optimization. Experience with Flexera and CMDB oversight is essential. Key Responsibilities: Administer and configure ITAM tools and platforms to support asset lifecycle and license management. Lead and manage the full lifecycle of IT assets (hardware, software, cloud) from procurement to retirement. Integrate ITAM solutions with other IT systems (CMDB, procurement, help desk, SCCM, etc.). Ensure accurate and up-to-date asset records within the CMDB and ITAM platforms. Monitor and maintain software license compliance and optimize software usage. Work closely with Procurement, Security, and Compliance teams to support audits and reporting. Manage software entitlement and inventory using Flexera or similar SAM tools. Develop and maintain documentation, procedures, and asset management policies. Generate regular reports and KPIs for ITAM-related activities and metrics. Assist in risk reduction, cost control, and continuous process improvement efforts. Required Skills & Experience: 37 years of experience in IT Asset Management or a related IT operations role. Strong hands-on experience in ITAM tool administration and configuration. Proven experience with Flexera (FlexNet Manager Suite) or similar ITAM/SAM tools. Deep understanding of Asset Lifecycle Management (ALM) and Software License Management. Knowledge and experience in CMDB structure, maintenance, and integration. Familiarity with ITIL practices, particularly around asset, configuration, and change management. Experience with data reconciliation and reporting in complex environments. Strong analytical and problem-solving skills. Excellent documentation, communication, and collaboration abilities.

Role & responsibilities Candidates with experience leading software audits Candidates with the ability to read complex licensing agreements , understanding and identifying usage rights beyond licensed product capacity. Experience with translating license agreements from European / Asian languages to English using standard conversion tools Experience evaluating top tier multiple software vendors which should include IBM , Oracle , SAP, and similar. Experience as an analyst financial or otherwise capable of analyzing complex data to see patterns with high level skills using data evaluation tools such as Excel , SQL , etc . Experience with AI tools such as ChatGPT – and using AI to automate license management processes such as pulling software usage rights from agreements , evaluating deployment data to compare against software usage rights.”

Job Description - Entry to established level technical individual contributor - Assists with the implementation and executes on technical initiatives and solutions - May influence other technical staff through explanation of facts, policies and practices related to job area Organization Impact & Communication - Achieves operational targets within job area with direct impact on results - Executes daily work within existing procedures and guidelines - May influence other technical staff through explanation of facts, policies and practices related to job area - Communicates with contacts typically within the project area or technical department on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement Innovation & Complexity - Entry to established level technical individual contributor - Builds on knowledge of an industry or segment and works to deepen experience across a range of projects - Follows operating guidelines and identifies recommended enhancements in processes to improve effectiveness of job area - Works under close to limited supervision on small to midsize projects or assignments Leadership & Talent Management - Requires general instructions for new lines of work or special projects - Assists with the implementation and executes on technical initiatives and solutions - Relies on limited experience and judgment to plan and accomplish assigned tasks and goals Knowledge & Experience - Requires technical knowledge of job area typically obtained through advanced education combined with experience. - Requires a University Degree and minimum 2-4 years of prior relevant experience; some roles may require graduate-level education Masters or Doctorate degree (Relevant experience may be substituted for formal education or advanced degree) What You Will Do : We are currently seeking an experienced Asset Management Analyst. In this role, you will be responsible for assisting with the day-to-day administration of our global software portfolio. This position requires someone who has experience in the operational concepts/procedures of IT Software Lifecycle Management. This includes request management, license harvesting as well as partnering with the IT End Point Team for deployments. This also includes keeping the software licensing/subscription data evergreen in the system of record. This role will also act in a backup capacity to the IT hardware asset team in Trivandrum, assisting in onboarding, offboarding and equipment inventory reconciliation. These duties will be performed in a highly professional manner, utilizing great verbal and written communication skills Essential Job Functions Oversee the End User request process for installing approved software packages onto company endpoint devices Assist IT Software Asset Lead to correctly reflect the complete lifecycle of all IT software contracts/licenses/subscriptions in the system of record Assist in the lifecycle management of software contracts, licenses and subscriptions through quoting, PO processing and invoice reconciliation Assist in monitoring the Software Standardization process of vetting new software titles requested for use by company employees Uphold and promote the value of Software asset management policies, processes and procedures within the organization to ensure compliance and reduce risk. Assist in analysis of software usage data for billing and license reclamation purposes Additional Responsibilities Provide support for any software request related incidents in Service Now tool and resolving within SLA Escalate more complex problems or unresolved issues to the next level within team Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on software licensing questions Accept inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office (back up capacity) Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) (back up capacity) Address client questions using available information resources Comply with Corporate IT Service Management and Asset Management policies, procedures and directives Recommend process changes as needed to improve service levels Communicate company policies and standards to end users What You Will Need : Minimum 2-5 years’ experience with Service Now (Incident, Request, Asset Modules) Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, executives, and IT management. Must be able to work independently and self-directed, and within a team maintain IT Asset Management coverage and support model Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams, Word and Excel Experience working professionally with customers remotely via phone, chat, email, and in person Strong problem-solving, planning and organizational skills Must be proactive, punctual and be able to multitask efficiently Bachelor’s degree in business, Finance or IT related field 3+ Years Experience with Software Asset Management Basic understanding of IT Infrastructure in a Corporate Environment What Would Be Nice To Have : 3+ Years Experience with Microsoft Licensing and Portal Administration

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Global Trade Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Drive innovation and continuous improvement Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Global Trade Services- Strong understanding of SAP modules integration- Experience in SAP implementation projects- Knowledge of SAP best practices- Hands-on experience in SAP configuration and customization Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Global Trade Services- This position is based at our Kolkata office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for junior team members to enhance their understanding of software license management.- Develop and maintain comprehensive documentation of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software compliance and regulatory requirements.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with troubleshooting techniques for software-related issues. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP Global Trade Services Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation guiding the implementation of processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process models.- Lead process improvement initiatives.- Conduct process audits for compliance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Global Trade Services.- Strong understanding of business process modeling.- Experience in defining product requirements.- Knowledge of user and task analysis techniques.- Hands-on experience in process improvement methodologies. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP Global Trade Services.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Title: IT Support / Junior Network Administrator Location: Matrix Consulting, Jubilee Hills, Hyderabad Experience: 2-4 years Employment Type: Full-Time Job Summary: Matrix Consulting is seeking a proactive and detail-oriented IT Support / Junior Network Administrator to support day-to-day IT operations. The ideal candidate will have a foundational understanding of IT infrastructure, with a willingness to learn and grow in a dynamic environment. This role involves troubleshooting user issues, maintaining hardware/software systems, managing backups, and supporting network and endpoint security systems. Core Responsibilities: Windows Server Monitoring: Monitor Windows Server backup processes and resolve errors via online troubleshooting. Firewall Management: Monitor, maintain, and troubleshoot Sophos Firewall for connectivity issues and security protocols. Endpoint Security: Review and respond to Sophos Central Endpoint alerts; administer Sophos Central including Intercept X, XDR, and Device Encryption. Backup & Recovery: Work with backup and recovery tools to ensure data integrity and business continuity. Network Support: Troubleshoot network connectivity issues by inspecting cables, restarting devices, or coordinating with ISPs (ACT/BSNL). Printer Management: Maintain and troubleshoot office printers (Canon), including connectivity, cartridge, and hardware issues; raise service tickets if required. System Monitoring: Regularly check server performance, CPU/memory utilization, application errors, and resolve issues promptly. Documentation: Maintain SOPs, network diagrams, security settings, and resolution logs. Major Responsibilities (Advanced): VcloudMatrix: Installation, configuration, and troubleshooting User creation/deletion and resource allocation Performance monitoring and system optimization Alpha Pro: System performance management and scheduled backups User integration and linking systems with server architecture Ongoing maintenance and issue resolution License Management: Install, upgrade, and renew all IT-related software licenses Track compliance and resolve licensing issues Sophos Firewall Management: Daily monitoring and performance optimization Troubleshoot issues and maintain updated security protocols Server Backup and Performance Optimization: Log checks, cache clearing, and daily performance audits Memory utilization review and user account creation Ensure backup integrity and routine verifications Additional Responsibilities: Overseeing network devices (routers, switches, firewalls) Custody of all IT-related infrastructure and owning the associated responsibilities Maintain vigilance to detect and report any malpractices Capacity Planning: Anticipate future IT resource requirements and plan for hardware/software upgrades Handle physical setup of peripherals (printers, scanners, etc.), connect them to the network, ensure proper power and accessibility, and independently manage relocation as needed Train users on proper usage of peripherals (e.g., server connection/disconnection/shutdown) and provide technical support for related issues Obtain quotations for the most suitable peripherals to enhance IT infrastructure based on organizational needs Coordinate with vendors for repair and maintenance of existing equipment Technical Skills Required: Basic working knowledge or training exposure to: Windows Server, Active Directory, DNS, DHCP, File Server, FSRM Sophos Firewall & Sophos Central Microsoft Office 365 (install, migration, licensing, user setup) Tally installation and configuration Canon Printer setup and scanning VPN setup and troubleshooting EMPMonitor usage and idle time monitoring NAS/SAN storage and networking Laptop formatting, software installations, system repair Basic CCTV and Event Viewer knowledge Common Issues Handled: Server performance, login, and remote desktop problems Firewall errors, DHCP conflicts, network lag Internet downtime and ISP coordination Printer errors, scanning failures EMPMonitor login/performance problems Office 365 setup and migration issues Patch updates, access control, user management IT asset inventory maintenance (systems, switches, accessories) Tools & Platforms Used: Windows Server 2016/2019 Sophos Firewall and Central Endpoint EMPMonitor Microsoft Office 365 Admin Canon Printer Utilities Tally ERP Zoom, Microsoft Teams, GoDaddy Remote Desktop Protocol (RDP) Learning & Mentorship Exposure: VcloudMatrix: configuration and security Advanced firewall policies in Sophos Server installations and setup Office 365 exchange and migration processes Domain and file server configuration Preferred Qualifications: Bachelors Degree in Computer Science, Information Technology, or a related field Basic practical knowledge (via self-learning platforms such as YouTube, Google, ChatGPT) Certifications like MCP, MCSA, or Sophos are an added advantage Strong analytical and troubleshooting abilities Proactive and adaptable with a desire to learn new technologies Working Conditions: On-Site Role at Jubilee Hills, Hyderabad May require occasional after-hours or on-call support Must handle company data with confidentiality and integrity

1.Responsible for the administration and maintenance of the PLM servers, Patching and Upgradation. Also, Responsible for delivering support to JE PLM. 2.JE PLM applications support 3.Teamcenter server installations and upgrades 4.License Management 5.Deployment of data model changes and changes to configuration 6.User registration and administration 7.User account management 8.Resolve User Issues raised through Ticketing system 9.Support Server Maintenance Activities Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

Internal Firm Services Industry/Sector Management Level Senior Associate & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle. . \ & Summary PwC is seeking a highly skilled and dedicated Salesforce/Marketing Cloud Operations Support Engineer to join our dynamic team. The successful candidate will play a critical role in ensuring the seamless functioning and optimization of our Salesforce Marketing Cloud and other Salesforcerelated operations, focusing on administration and cloud integrations. Marketing Cloud Experience Experience with Marketing Cloud administration, MC connect, Single Sign On for Marketing Cloud, Data extension configurations, Integrations setup/configuration, Business unit and roles administration, Journey builders setup, etc. Marketing Cloud integrations setup/configuration, API management, Marketing Cloud email setup/management, external integrations, etc. Marketing Cloud Interaction studio configuration skills Datorama (Marketing Cloud Intelligence) familiarity OneTrust Consent Management and other Marketing tools OneTrust administration Integration configurations / Layered integration support Cross app integrations support with Salesforce, Adobe, Marketing Cloud, etc. Ability to configure/support integrations with Adobe, exception handling. Salesforce Administration Understanding and experience with general salesforce setup and configuration such as workflows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc. High level understanding of environment maintenance tasks such as managing admin access, managing sandboxes, Single Sign On, Certificate & Key Management, License Management etc. Experience working with integrations setup and service account administration and integrations support. Understanding of the tasks required to complete full copy sandbox refreshes and the potential pre and post refresh tasks to be completed based on the usage of the sandbox (testing, training, code deployment etc.) Proficient in the use of Data Loader & Workbench tools (data manipulation experience) Reports and dashboards development and management experience Monitoring Version Control and Build/Deployment Tools (a plus, but optional) Exposure to Apex, Aura and LWC development Release Management experience or familiarity using Salesforce DX, GIT, Azure DevOps (formerly VSTS) (or any devops tool), Visual Code Editor, etc. Understand management of source code for branch and merge strategy Experience with SFDC CLI / change set deployments Some Infrastructure / database side experience, network protocols, monitoring (with or without datadog), etc. Any scripting experience (like python) or other Salesforce products like CRM Analytics or Mulesoft is a plus. Mandatory skill sets Salesforce, Sales Marketing Cloud, Salesforce administration, cloud integrations, Preferred skill sets Strong time management skills and documentation skills Monitoring and alert handling/management Incident management, support ticket handling, user/stakeholder interactions in support space Ability to communicate effectively at all levels Analytical thinker with strong problemsolving & troubleshooting skills Demonstrated ability to handle and prioritize simultaneous requests Positive attitude and willing to work outside normal hours to troubleshoot high priority issues when needed (or per schedule) Attention to detail Salesforce and/or Marketing cloud Administrator or other Marketing Cloud certifications OneTrust consent certification (a big plus) ITIL is a plus Years of experience required 4+ yrs Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Salesforce Marketing Cloud Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432469 |amala@blackwhite.in | www.blackwhite.in

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Janhavi Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432498| janhavi@blackwhite.in | www.blackwhite.in

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432404| deekshitha@blackwhite.in | www.blackwhite.in

Land Acquisition Manager No. of vacancy: 3 Exp: 4 to 5 years Location: Various location in Gujarat- Modasa + Babra + Sutrapada Responsibilities- 1) It is necessary to have expertise of land verification and document validation, land acquisition, document preparation and execution, local issue follow-up, turbine route identification, and AutoCAD. 2) Interaction at Government Offices, such as the Advocates, Collector, Prant Office, Mamlatdar, DILR, Forest, Police Station, etc. 3) Bargaining with the vendor, villagers, local concerns, etc. 4) Handling the company's legal matters in all Gujarati courts to safeguard the company's interests and rights, 5) Creating legal documents, such as a Power of Attorney, MOU, Leave & License Agreement, and land agreement, 6) Translation of Gujarati to English and English to Gujarati documents, as well as coordination with the customer and relevant departments for document preparation. Skill sets required 1) Candidates should have excellent drafting skills and thorough knowledge on related procedures and statutory compliances and should have good command in English 2) Excellent negotiating skills and problem-solving skills, very strong analytical mind, eye for detailing, firm and clear in ideas and thoughts. 3) Work out strategies for pre and post planning of projects. 4) Regular Management reporting 5) Open to extensive travel to various locations for land procurement and project related activities 6) Site survey of land and clearance from revenue authorities 7) Compliance with all processes and meeting audit requirements 8) Inter department coordination 9) Effective follow-up & attention to detail. 10) Tracking and ensuring that work is done as per requirements and policy Qualifications 1) Any graduate. 2) Knowledge of land and law is preferred. 3) Two to four years of relevant O&M experience in land and law. Competencies- 1) Ability to read, comprehend and write English as well as the regional language. 2) Ability to effectively participate in all training courses. 3) Comfort working remotely with limited supervisory interaction. 4) Effective follow-up & attention to detail. 5) Tracking and ensuring that work is done as per requirements and policy.

Role & responsibilities Teamcenter Admin Location: Surat, Gujarat Relevant experience: 3-10 years Skills: System Administration & Maintenance Infrastructure & Performance Management User & License Management Strong understanding of Teamcenter architecture and deployment models. Experience with BMIDE, Active Workspace, Dispatcher, and CAD integrations. Proficiency in Linux/Windows server administration and scripting. Familiarity with database administration and web servers. Knowledge of networking concepts and VPN configurations. Experience with data import using PLMXML, TCXML, IPS_uploader. Documentation & Compliance

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. Thanks & Regards, HR Sneha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432406 /Whatsapp- 8951047887|