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13 Job openings at Shiprocket
About Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

Brand Executive

Not specified

2 - 4 years

INR 8.0 - 10.0 Lacs P.A.

Work from Office

Full Time

RESPONSIBILITY• Overall marketing strategy for given product.• Coordinate product promotion for existing / new products.• Brand strategy, product & profitability study.• Current product performance, need gap analysis .• Segment market potential.• Market research & study for entering new segments with existing & new products.• Leading events as a channel at Shiprocket.• To support the brand lead in all activities related to the brand, specifically• Compilation of all brand and competitor related information• Marketing communication & product planning• Handling coordination and holding of events - on-ground branding, partnerships, sponsorship, etc.Skills Required• Applicant must have worked in the domain of brand management with understanding of brand positioning andcommunication development process.• Exposure to media planning.• Deep knowledge of both plan and executing owned events• Sound understanding of media, BTL, and digital is required for the role of evaluation of various proposals.• Applicant must be able to conceive a campaign and navigate various agencies to provide an apt solution for thecampaign.• Applicant should have keen interest to learn and must be adaptable to work around challenging business situations.• Experience of B2B SAAS platform is preferredInterested folks can share CV at shweta.yadav@shiprocket.com

Talent Acquisition Manager (Tech)

Not specified

5 - 8 years

INR 12.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Key Responsibilities:1.Talent Acquisition (Tech ) Source, screen, and hire candidates for Tech positions. Partner with hiring managers to understand business needs and create recruitment strategies. Utilize job portals, LinkedIn, networking, and referrals for proactive talent sourcing. Conduct technical and functional assessments, coordinating interviews with stakeholders. Manage the end-to-end recruitment cycle, including offer negotiations and onboarding. Maintain talent pipelines and track hiring metrics to improve recruitment efficiency.2. HR Business Partnering (HRBP) Work closely with business leaders to align HR strategies with organizational goals. Provide guidance on workforce planning, succession planning, and retention strategies. Support HR policies, grievance handling, and conflict resolution. Analyze HR data and generate reports to support decision-making. Collaborate with HR Ops for smooth onboarding, payroll, and compliance.Interseted folks can share CV at shweta.yadav@shiprocket.com or call on 7292068694

Content Writer

Not specified

2 - 5 years

INR 8.0 - 10.0 Lacs P.A.

Work from Office

Full Time

- Experience of B2B SAAS platform is preferred- Overall marketing strategy for given product.- Coordinate product promotion for existing / new products.- Brand strategy, product & profitability study.- Current product performance, need gap analysis .- Segment market potential.- Market research & study for entering new segments with existing & new products.- Leading events as a channel at Shiprocket.- To support the brand lead in all activities related to the brand, specifically- Compilation of all brand and competitor related information- Marketing communication & product planning- Handling coordination and holding of events - on-ground branding, partnerships, sponsorship, etc.Skills Required:- Applicant must have worked in the domain of brand management with understanding of brand positioning and communication development process.- Exposure to media planning.- Deep knowledge of both planning and executing owned eventsInterested candidates can share CV at shweta.yadav@shiprocket.com or whatsapp on 7292068694 in the below format Current CTCExpected CTCCurrent LocationNotice PeriodWilling for Work form Office - Yes/No

Manager- Brand & Marketing

Not specified

2 - 6 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Experience of B2B SAAS platform is preferred RESPONSIBILITY Overall marketing strategy for given product. Coordinate product promotion for existing / new products. Brand strategy, product & profitability study. Current product performance, need gap analysis . Segment market potential. Market research & study for entering new segments with existing & new products. Leading events as a channel at Shiprocket. To support the brand lead in all activities related to the brand, specifically Compilation of all brand and competitor related information Marketing communication & product planning Handling coordination and holding of events - on-ground branding, partnerships, sponsorship, etc.Skills Required Applicant must have worked in the domain of brand management with understanding of brand positioning and communication development process. Exposure to media planning. Deep knowledge of both planning and executing owned events Sound understanding of media, BTL, and digital is required for the role of evaluation of various proposals. Applicant must be able to conceive a campaign and navigate various agencies to provide an apt solution for the campaign. Applicant should have keen interest to learn and must be adaptable to work around challenging business situations.Interested candidate share CV at shweta.yadav@shiprocket.com or call on 7292068694

Hiring For Micro Influencer

Not specified

2 - 5 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

About the job:What he/she'l do:- Create engaging Instagram reels, Youtube shorts and LinkedIn content to promote Shiprocket and its services- Collaborate with the marketing team to brainstorm content ideas. - Analyze content performance and suggest improvements.- Research on eCommerce market trends, help in brand buildingWho You Are:- Passionate about content creation, reels, and short-form videos.- Active on Instagram, YouTube, LinkedIn and other social platforms.- Minimum 10K followers on own page- Good communication and storytelling skills.- Ability to engage with eCommerce merchants.- Basic video editing skills (preferred). Interested folks can share resume at shweta.yadav@shiprocket.com or connect on 7292068694

Analyst- Growth & Marketing (Tier 1 College )

Not specified

1 - 2 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Develop and implement robust data analysis frameworks and methodologies. Build and maintain data dashboards and reports to track key business metrics andmonitor performance. Conduct in-depth data analysis to identify trends, uncover insights, and inform strategicdecisions. Develop and present data-driven presentations to stakeholders across the organization. Collaborate closely with cross-functional teams (product, marketing, sales, operations) tounderstand their data needs and provide actionable insights. Build and mentor a high-performing team of analysts (future expectation). Identify opportunities for data-driven innovation and process improvement. Ensure data quality and integrity across all systems. Stay abreast of the latest advancements in data analytics and visualization.Interested candidates share CV at shweta.yadav@shiprocket.com or whatsapp on 7292068694

Product Marketing Manager

Not specified

4 - 8 years

INR 40.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Role Overview: The Product Marketing Manager will be responsible for creating and executing comprehensive marketing strategies that drive user acquisition, retention, and overall product growth. This role involves collaborating cross-functionally with product, operations, and engineering teams to understand user behavior, craft tailored marketing campaigns, and optimize performance across both web and mobile channels.Shiprocket (https://www.shiprocket.in/)Key Responsibilities:Develop Marketing Strategy: Lead the development of go-to-market strategies and plans for customer acquisition, engagement, and retention.Cross-Functional Collaboration: Work closely with product, operations, and engineering teams to align marketing efforts with product developments and operational capabilities.Shiprocket Campaign Execution: Implement targeted marketing campaigns across various channels, ensuring alignment with overall business objectives.Performance Analysis: Monitor and analyze the effectiveness of marketing initiatives, utilizing data-driven insights to optimize strategies.Market Research: Conduct market research to understand customer needs, industry trends, and competitive landscape.Content Development: Collaborate with content creators to produce engaging materials that resonate with the target audience.Qualifications:4-6 years of experience in product marketing, preferably within the SaaS or e-commerce industry.Proven track record in developing and executing successful marketing strategies.Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.Experience with marketing automation tools and CRM systems.Interesetd candidates share CV at shweta.yadav@shiprocket.com or call on 7292068694

Tele Sales Executive

Not specified

1 - 6 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Outbound Calling: Conduct proactive outreach calls to existing sellers, encouraging increased usage of Shiprockets services.Seller Engagement: Regularly communicate new offers, discounts, promotional campaigns, and service updates to sellers.Needs Assessment: Understand sellers' shipment patterns, business requirements, and pain points to provide tailored recommendations and solutions.Retention Strategies: Develop and execute retention strategies aimed at maintaining and increasing seller activity.Performance Targets: Consistently achieve or exceed defined KPIs related to seller retention, shipment growth, and upselling objectives.Relationship Management: Build and maintain strong relationships with sellers, serving as their primary contact for retention-related support.Cross-functional Collaboration: Coordinate closely with sales, marketing, and operations teams to ensure unified and seamless seller experiences.Data Management: Maintain accurate and detailed records of seller interactions in CRM tools and other databases.Issue Resolution: Promptly address seller concerns, queries, or issues, escalating as necessary to ensure seller satisfaction.Upselling/Cross-selling: Identify and pursue opportunities to upsell additional services and features to enhance seller engagement.Skills and Qualifications:Communication Skills: Excellent verbal and written communication skills.Sales and Persuasion: Proven ability to persuade sellers and influence behaviour positively.Interpersonal Skills: Strong relationship-building skills and empathy to maintain seller loyalty.Negotiation Skills: Capable of effectively negotiating and resolving potential seller issues.Customer Orientation: Commitment to delivering exceptional service to sellers.Industry Understanding: Familiarity with logistics, e-commerce operations.Technical Proficiency: Competent in using CRM systems and digital tools for managing seller data and interactions.Time Management: Ability to prioritize tasks and efficiently manage a high volume of outbound interactions.Analytical Skills: Ability to analyze seller data to identify growth and retention opportunities.Adaptability: Comfortable working in a fast-paced, dynamic environment focused on target achievement.

Senior Manager - Cluster Head (Gurgaon)

Not specified

5 - 10 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

KEY RESPONSIBILITIES:Data-driven decision-making to solve key seller pain-points at scale with close coordination with product, finance, tech, and product teams.Own the P&L charter of the assigned cluster and take data driven pricing decisions to ensure margins growth along with revenueManage a team of Key Account managers while providing the best-in-class, experienced, and empathetic customer support and resolutions to their clients. Focus on churn funnel and its reduction, activating zero shippersEffectively communicate the value prop and resulting benefits of core services and cross-sell product suite to their clients.Manage a team of cluster sales managers. Own and hit/exceed the sales target of onboarding SMB Cluster sellers within the assigned territory. Build sales discipline - weekly tracking, pricing/profit/collections, onboarding funnel, etcAccounts growth and churn prevention through control tower facilitated tracking, operations, and interventions.Spot early and build long-lasting relationships with upcoming D2C brands and sellers in the region assigned. SKILLS & QUALIFICATIONSEducation: A bachelors degree in marketing, Business Administration, or a related field. MBA preferred. Experience: Should have at least 4+ years of experience. Prior work experience across: Account management/area/territory sales.Preferable Skills: Strong analytical and strategic thinking abilities.Process-based approach to solve problems at scale (control tower level tracking, interventions, outcomes).Excellent leadership and team management skills.

Senior Manager -Brand Partnership & Alliances

Not specified

5 - 9 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Central Analytics Lead - Growth & Marketing

Not specified

4 - 6 years

INR 40.0 - 60.0 Lacs P.A.

Work from Office

Full Time

Associate Manager- Brand

Not specified

2 - 5 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Specialist - Sales (Freshers)

Not specified

- 5 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

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