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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Udaya Venkata Suryanarayana Koppineedi
3 weeks ago
one of the worst courier service company i have ever seen in my life. please change your delivery boys. first try to maintain communication with customers.
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Krupa Jyothi
4 months ago
I ordered nov 7 th 2024. That order reached in my area in 30 th nov. Today 12 th December 2024. But not delivered and delivery boy is not attempt my address. Still pending in my order. Shiproket is not provide delivery boy contact number.
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Rinku Yadav
4 months ago
It's worst experience with shiprocket I got cheated with the wrong product delivery after complaining I was told to return the product and get refund But till now no refund received after calling many times too no proper response Its not fair shiprocket courier service Very disappointing
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Mohammed SAMIUDDIN
3 months ago
worst service.. no one contacted or delivery attempt, but my shipment delayed saying customer refused to accept the order
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Ananya Pasupuleti
9 months ago
Absolutely pathetic service. This is the third time I've had to endure such abysmal service from Shiprocket. Every single time, I get text updates claiming the "delivery was unsuccessful" or that I "requested a different delivery date"—all …
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Moumita Sen
a year ago
My package was supposed to deliver on 1st September. Today is 6th. Neither I have received my package nor any communication. Upon messaging them , I just received a sorry for inconvenience. Don't pay your money to such worthless service …
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Dharani Adi
9 months ago
Carefull with these people, i have mistakenly given extra cash for my delivery and before realizing he just jimped off didnt bothered to pick the call after it, pathetic service. Executive name is Chamatala balachandar
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Santhi Swaroop
a year ago
When I ordered boat air dopes earbuds on the boat website they shipped through shiprocket and when it reached destination they are telling me my address is insufficient and failed to deliver. The delivery person didn't even called me for my address, they simply decided to postpone my deliver
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Surya luxhara
a year ago
These guys just does all fake promises, If your trust these people for your shipment, your customers will never ever trust you Again. You schedule pickup today, No one shows up. finally they call after 2-3 days for your order pickup, ultimately loosing your customer's trust.
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annavaram babu
6 months ago
Ship rocket delivered item bad condition In customer delivery person behavior was reckless at delivery time take an action on him