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Regional Head of Retention- K12

Regional Head of Retention- K12

Client of Quadrangle

10 - 20 years

30 - 35 Lacs

Coimbatore

Posted:1 day ago| Platform:

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Skills Required

Retention Retention Management Customer Life Cycle Management Customer Retention

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities This is a senior role, responsible for driving student retention and reducing leavers to meet ambitious targets. The role will support to meet the retention and re-enrolment targets and deliver improved customer journey experience for our families. This role works in close partnership with the Head of Admissions, Head of Marketing, School Principals, and school teams. This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically to drive student retention. Preferred candidate profile Any degree with a postgraduate qualification in Sales & Marketing or related field. • Minimum of 15 years of progressive experience in Re-enrolment, Customer Success, Admissions, Sales, or After-sales leadership rolespreferably within K-12, Higher Education, EdTech, Test Prep, or similar education-focused industries / Other B2B industries. • Currently responsible for a region, with direct accountability for re-enrolment / retention / other related outcomes.

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