Strategic Planning & Execution Define and execute the Salesforce, CPQ and other GTM systems roadmap in collaboration with senior management. Oversee end-to-end project execution, ensuring timely and successful delivery. Requirements & Solution Design Facilitate workshops to gather business needs and analyze current Lead to cash processes for optimization. Lead the design and architecture of solutions, ensuring scalability and best practices. Work closely with technical teams to validate feasibility and compliance with Salesforce standards. System Configuration & Data Management Manage Salesforce configurations (pricing rules, product bundles, discount schedules, approvals) and configurations of other GTM tools as well. Oversee data migration, integration, governance, and ensure compliance with data policies. Testing, Training & Support Develop and execute test plans, including UAT , to ensure quality solutions. Train end-users and provide high-level support. Reporting & Stakeholder Engagement Design dashboards and reports to monitor tools performance and drive insights. Serve as the primary contact for projects, ensuring alignment with stakeholders. Preferred candidate profile Bachelor's degree in Information Technology, Computer Science, or a related field. Or an MBA. Minimum of 6+ years of experience as a Business Analyst, with at least 4 years of experience specifically in Salesforce, Salesforce CPQ and GTM tools such as Outreach, Gong, Marketo, Lead scoring tools etc. Proficiency in data migration, management, and integration best practices. Expert in handling tools like Jira, Confluence, Microsoft 365 etc. Experience in industries such as SaaS, technology, manufacturing, or telecommunications where CPQ/Lead to cash solutions are commonly used. Agile project management methodologies and tools.

Job Summary We are looking for a Sales and Use Returns Tax Analyst to join our fast-paced, dynamic company. This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The analyst is primarily responsible for providing excellent customer service through resolving inquiries from our sales/use tax Managed Returns customers. The successful candidate must be able to work in a fast-paced, dynamic environment where balancing multiple priorities/issues, attention to detail, analytical skills, critical thinking, and strong written and verbal communication skills are essential. Responsibilities: Customer Communication and Experience This role is specific to the Managed Returns service where you will be supporting taxpayers with their complex inquiries. In this role, you should expect to dedicate a portion of your day fielding communication, both internal and external, regarding topics such as setup, maintenance and the successful use of the Managed Returns service. To succeed, you must be comfortable taking ownership of your customers overall satisfaction and you must be empathetic to customer needs. Your understanding of the customers needs will enable them to get the full benefit of Avalara’s expertise and software enabling them to self-serve where possible. Compliance is complex, so your ability to set expectations and relay information clearly and in an easily understood manner is essential; this includes potential escalations where clear and timely communication is imperative. Job Duties Communicate regularly and effectively with customers, jurisdictions, and other internal teams as part of research and resolution Preparation, review, and filing of multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Detail and process-oriented jurisdictional returns set up on behalf of our customers Manage workload effectively in order to meet deadlines Work collaboratively with all staff members and management Support in identifying areas of improvement and efficiencies in all compliance processes to better serve our customers. Support in identifying and improving automation to serve our customers across a variety of market and tax verticals. Support in QA related to sales and use tax content and form changes Support in critical troubleshooting & questions needed to reduce risk in the returns filing cycle Work collaboratively with all staff members and management Works on processes in support of the entire team which may including assisting with implementation, training and documentation as well as coordinates training of junior level employees Qualifications: Typically requires a Bachelor's degree and a minimum of 2-7 years of related experience; or an advanced degree without experience; or equivalent work experience. Works during US business hours Strong analytical, research, and problem-solving skills Excellent written and verbal communication skills Self-starter with the ability to work independently yet still function as a team player Ability to prioritize and multitask to meet strict filing deadlines Ability to learn and adapt to different software applications and tools Ability to analyze, compare, evaluate, and reconcile data Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.)

Job Details Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manages assignments for pre-cycle & off-cycle work: customer outreach for common issues (frequency; credentials); bulk account administration; special projects; filing calendar change management Manage assignments for critical Prepayment administration (if necessary) Serve as trusted resource for critical troubleshooting & questions needed to reduce risk in-cycle Ability to research and resolve jurisdictional notices on behalf of customers Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution Expert knowledge of jurisdictions website & taxpayer experience when manually imputing filing information (data input nuances; limitations) Reviews statutory bulletins for proactive change management monitoring and other critical news Serves as trusted resource if/when at Statutory Readiness & Review project is conducted (attend meetings; provide context) Maintains relationships with Avalara Government Relationship team & key jurisdiction resources (where appropriate) Perform QA related to sales and use tax content and form changes Identify ways to improve process and/or technology to better serve our customers. Work collaboratively with all staff members and management Effectively coordinate, lead, and facilitate meetings, action items and follow-up with cross-functional teams and subject matter experts surrounding jurisdictional changes and internal managed incidents that impact the returns operations business. Strategically partner with cross-functional teams, including Global Compliance, Government Relations, Product, Engineering, Content, Finance, and Sales to drive project execution, foster understanding and collaboration. Disperse project summaries and updates to large distribution groups via email and wiki. Attend weekly legislative monitoring meetings and disseminate comprehensive notes to the full group. Some travel may be required Key Competencies Communication and Documentation: Communicate regularly and effectively with various internal teams as part of research and resolution. Confidently manage state partnerships and be able to lead, conduct and contribute to live meetings with jurisdictions as a representative of Avalara. Display advanced coordination skills, effectively supporting team members across different projects. Disperse project summaries and updates via email, wiki and newsletter using proper grammar, spelling, and punctuation. All communication should be clear, concise, and accurate. Communication should be adapted and tailored to suit various stakeholders and evolving circumstances Facilitation: Regularly interact with senior management and leaders across the organization to facilitate discussions and decision-making surrounding laws and regulations that impact the organization. As a meeting facilitator, you will prepare an agenda, manage the discussion and ensure it does not deviate from its primary objective, provide real time feedback to stakeholders to clarify points. After the discussion, you will prepare detailed reports that restate the problem statement, the outcome of the discussion, proposed solutions, participant feedback, potential challenges, and action items. Relationship Building: Cultivate a broad network of relationships with internal and external stakeholders whose support is needed to carry out initiatives Build productive working relationships with state, county, and city authorities to maximize the quality of our product Qualifications Experience working directly with the United States State or private Tax Departments to: Serve as Power of Attorney on behalf of taxpayers Review and resolve jurisdictional notices on behalf of taxpayers Review analysis of independently conducted research of a taxpayers indirect sales tax filings Advocate as a tax technical stakeholder for solutions that improve a taxpayers ability to file returns at scale, timely and accurately Experience attending United States Sales Tax conferences and tradeshows 2-3 years’ experience working during United States business hours Transactional Tax Expertise, with emphasis around transactional tax complexities from a jurisdiction administration standpoint including: Standard reporting requirements across states Notice generating activities Red Flags for Audits Communication strategies Employment history working with a Big 4 Accounting Firm or large corporate tax department of a multinational company Excellent written and verbal interpersonal communication skills, with demonstrated success building relationships with United States Tax Department stakeholders (Collections, Customer Support, Audit, Legal) Minimum of 8 years of related experience with a bachelor’s degree; or minimum 6 years and a Master’s degree; or a PhD with minimum 3 years’ experience; or equivalent experience Preferred Skills Expert understanding of an Avalara customer’s data flow Deep understanding of user platform features related to jurisdiction (nexus; exemptions; marketplace; rules; filing calendars; reporting; transactions) Reviews internal product enhancement requests related to jurisdiction (forms, automation, user interface, platform functions) & collaborates with Product Management team when help needed to define requirements Basic overall knowledge and understanding of transaction flow across the business and subsequent impacts to returns preparation and filing (advanced knowledge is a plus) Content Transaction Tax Calculation Transaction Data Flow Returns Mapping Returns Filing Automation

Job Summary We are looking for a Tax Analyst to join our fast-paced, dynamic company. This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The analyst is primarily responsible for the management and analysis of tax notice issues received by our customers relating to the scheduled filing of their sales and use tax returns. The successful candidate must be able to work in a fast-paced, dynamic environment where balancing multiple priorities/issues, attention to detail, analytical skills, critical thinking, and strong communication skills are essential. Day to Day Responsibilities Research, analyze and resolve tax notices issued by jurisdictions on behalf of our customers Communicate regularly and effectively with internal teams and state jurisdictional contacts as part of research and resolution Conduct root cause analysis within your assigned body of work and identify potential preventative actions with minimal assistance Collaborate with team members to streamline and clarify existing notice responses, and assist in the creation of new responses as needed Preparation, review, and filing of multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manage workload effectively to meet internal and jurisdiction set deadlines Work collaboratively with all team members and management to facilitate completion of shared tasks, training, and encourage innovation Communication: Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution. Communication is clearly and professionally conducted in written, verbal and electronic formats. Qualifications and Key Skills: 5+ years in sales and use tax preparation and filing. Bachelor's degree (B.S. or B.A.) from an accredited college or university, or equivalent career experience Strong time management skills Strong analytical, research, and problem-solving skills Excellent written and verbal communication skills Self-starter with the ability to work independently yet still function as a team player Ability to prioritize and multi-task to meet strict filing deadlines Ability to learn and adapt to different software applications and tools Ability to analyze, compare, evaluate, and reconcile data Demonstrates flexibility under pressure, and the ability to adapt to potentially competing priorities quickly and efficiently Must have knowledge of Microsoft Office such as Word and Excel, and Google Drive such as Docs and Sheets. Candidate possesses strong math and accounting concepts.

What You'll Do We are seeking an experienced Senior AI Machine Learning Manager to lead our dynamic team in developing cutting-edge AI ML solutions. This role is perfect for someone passionate about leveraging AI and ML, inspire creativity, and create impactful products. You will be responsible for our Generative AI systems and how we apply them at Avalara to simplify and scale tax compliance across our entire portfolio of products. Major initiatives currently involve creating conversational agents. As an integral part of our leadership team, you will have the opportunity to shape the future of our AI ML initiatives, manage a talented team of AI professionals, and collaborate with cross-functional teams to implement strategic projects. This role will report to Sr Director of AI ML. What Your Responsibilities Will Be Lead and manage a team of AIML engineers, overseeing project lifecycles from conception to deployment, ensuring high-quality standards and timely delivery. Mentor and develop team members, providing guidance on technical challenges, career development, and professional growth opportunities. Stay abreast of the latest AIML technologies and methodologies, incorporating new and innovative approaches into our projects to maintain competitive advantage. Develop and execute our AIML strategy, aligning with the company's objectives, and ensuring the team's projects support this vision. Collaborate with cross-functional teams, including product management, engineering, and design, to define project requirements, set priorities, and allocate resources effectively. Ensure operational excellence, implementing best practices in project management, software development, and quality assurance to optimize team performance and productivity. Manage stakeholder communications, providing regular updates on project status, key milestones, and any challenges or risks, ensuring alignment and support across the organization. What You'll Need to be Successful Specific Qualifications Proven expertise in Gen AI technologies and methodologies, with a strong portfolio of projects demonstrating your ability to apply these in solving complex problems. Experience with building and deploying to enterprise production environments APIs powered by AI Machine Learning systems. Proficiency in programming languages relevant to AI ML, such as Python, R, Java, Scala, C++ and familiarity with AI ML frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn). Experience with cloud computing platforms (AWS, Azure, Google Cloud) and understanding of how to leverage these for scalable, secure, reliable distributed systems with complex workflows relying on AI ML solutions. Strong background in data engineering and familiarity with database technologies, as well as, data processing / ETL pipelines and visualization tools. General Qualifications Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related science field. A minimum of 10 years of experience in AI ML with at least 5 years in a leadership or management position, overseeing technical teams. Excellent project management skills, with experience in agile methodologies. This is a remote role.

Job Summary We are looking for a Sales and Use Returns Tax Analyst to join our fast-paced, dynamic company. This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The Analyst will be responsible for identifying areas of improvement as well as serving an elite group of customers with highly complex returns as their primary point of contact. Candidate must be highly driven, detail oriented and proficient at balancing multiple priorities/issues. Relationship Management and Communication This role is specific to the Premium Managed Returns Service offering where you will be providing a high level of service to taxpayers signed up for the returns service. As a tax analyst on the Premium Returns team, you are the first point of contact for customer interactions. In this role, you should expect to dedicate a portion of your day fielding communication, both internal and external, regarding customer returns service. To succeed, you must be comfortable taking ownership of your customers overall satisfaction and you must be empathetic to customer needs. Your understanding of the customers needs will enable them to get the full benefit of Avalaras expertise and software enabling them to self-serve where possible. Compliance is complex, so your ability to set expectations and relay information in an easily understood manner is essential; this includes potential escalations where clear and timely communication is imperative. Job Duties Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manage a select group of customers as their primary point of contact Ability to research and resolve jurisdictional notices on behalf of customers Responsible for the on-boarding and validation of new sales/use tax returns customers Responsible for identifying and improving automation to serve our customers across a variety of market and tax verticals. Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution Perform QA related to sales and use tax content and form changes Manage workload to effectively meet deadlines Identify ways to improve process and/or technology to better serve our customers. Work collaboratively with all staff members and management Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Serve as trusted resource for critical troubleshooting & questions needed to reduce risk in-cycle Expert knowledge of jurisdiction’s website & taxpayer experience when manually imputing filing information (data input nuances; limitations) Qualifications/Skills (I3) Sr. Tax Analyst: Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. Works during US business hours Strong analytical, research, and problem solving skills Excellent written and verbal communication skills Ability to work independently yet still function as a team player Ability to prioritize and multi-task to meet strict filing deadlines Ability to learn and adapt to different software applications and tools Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.) Preferred Qualifications Advanced degree in accounting or finance Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration Expert understanding of an Avalara customer’s data flow from AvaTax portal to Returns Console Deep understanding of user platform features related to jurisdiction (nexus; exemptions; marketplace; rules; filing calendars; reporting; transactions) Basic overall knowledge and understanding of transaction flow across the business and subsequent impacts to returns preparation and filing (advanced knowledge is a plus) Content Transaction Tax Calculation Transaction Data Flow Returns Mapping Returns Filing Automation

Job Summary You will report to the Manager, Tax. You will work from the Pune office full-fledged. You will manage team to support Sales & Use tax filings as part of Avalara Sales & Use product offering. This role is based within the Global Returns Services in Pune, India. A demanding role where is extremely important. Focus on work allocation amongst team members to meet the delivery of the Returns. May have step-in to accomplish the work delivery. You have worked in a previous Tax specific function and be conversant with Word, Excel (can maintain complex spreadsheets), Ppt to a good standard. . Job Duties Manage SUT filing / preparation tasks for team size of 10 or more Manage tax processing tasks in the team (approx. 50% of the time) Perform related responsibilities as assigned by the higher management Oversee accomplishment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. Communicate the objective of the project, desired outcomes and measure success. Understand the training needs well and collaborating with SMEs and L&D Experience managing the performance discussions with the team Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Achieve key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer-focused with you will explain and convey information to clients (as may be required) Develop as a people manager, supporting employees by providing guidance, training and have regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future This is an excellent opportunity for you to expand their experience joining an group of professionals dedicated to exceeding customer expectations and driving organizational excellence Build trusted client relationships Ensure Applications specific data and reporting is up to date. Maintain a profitable revenue from extra hours performed on client issues. Follow / Establish processes around the Filing tasks across relevant jurisdictions Work with onsite teams/stakeholders Experience with State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understand possible automation areas and partner with Engineering / Product teams Qualifications Overall experience 8 10 years. Sales & Use SME and experience managing a team for 1 2 years min. Have excellent language skills in English (oral and written) MBA in Finance (preferably) Keep the team motivated under all circumstances with a focus on customer satisfaction #LI-Onsite

We are looking for a dynamic and experienced Sr. Instructional Designer who creates impactful learning experiences by applying outcome-based development principles and the backwards design framework. You will emphasize starting with the end in minddefining learning goals and aligning content, assessments, and activities to measurable outcomes. The designer collaborates with team members to ensure training programs address organizational goals and learner needs. You will report to the Manager, Learning Strategy & Design This is a hybrid role with shift timings 6:30pm - 3:30am IST. What You'll Do Create instructional materials, eLearning courses, workshops, and blended learning solutions using the backwards design framework. Develop clear, measurable learning outcomes that align with organizational goals and needs. Design content and assessments that support desired outcomes and ensure mastery of key skills. Partner with subject matter experts (SMEs), facilitators, and stakeholders to identify performance gaps. Conduct learner analysis to inform the design process, considering diverse learner needs and preferences. Align learning experiences with industry standards, compliance requirements, and best practices. Use formative and summative assessments to measure program effectiveness and learner outcomes. Gather feedback and data to refine instructional materials and enhance learning experiences. Apply frameworks such as Kirkpatrick's Levels of Evaluation to assess training impact. Ensure delivery of high-quality learning materials. Develop detailed project plans, timelines, and documentation for instructional design programs. Use authoring tools (e.g., Articulate 360, Captivate) and learning platforms (e.g., LMS, LXP) to create and deploy training content. Integrate multimedia, interactive elements, and simulations to engage learners and promote outcomes What You'll Need to be Successful Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field. OR Master's degree or certification in instructional design, adult education, or a related discipline. 6+ years of experience designing and developing learning solutions in corporate, academic, or nonprofit settings. Demonstrated experience with backwards design, outcome-based development, or similar frameworks. Proficiency with eLearning authoring tools, multimedia design, and learning technologies. Develop clear, relevant, and measurable learning goals. Focus on understanding between goals, assessments, and content. Creative in designing learner-centered solutions. Work collaboratively in teams and manage stakeholder relationships. Preferred Qualifications Familiarity with learning taxonomies such as Bloom's or Webb's Depth of Knowledge. Experience learning technologies and microlearning strategies. Experience with backwards design, design thinking or Action Mapping. Knowledge of compliance training, sales enablement, or leadership development programs.

Job Summary As a Senior Quality Manager for Tax Compliance Operations & Support , you will lead the quality assurance efforts across Avalara's tax compliance operations and customer support functions. This role is central to ensuring that Avalara's tax services not only meet rigorous compliance standards but also deliver exceptional support experiences. By overseeing quality standards across both compliance operations and support, you'll help drive continuous improvements, regulatory adherence, and customer satisfaction. You'll work on-site and will report to the Director - QA Job Duties Tax Compliance QA: Define and implement quality assurance frameworks to enhance accuracy and efficiency in tax compliance operations while meeting regulatory standards. Customer Support Quality: Maintain quality standards for customer support, analyze metrics, improve response processes, and train teams to ensure service consistency and satisfaction. Team Leadership: Lead cross-functional QA and support teams, fostering continuous improvement, coaching, and managing performance metrics. Regulatory Compliance: Ensure adherence to regulatory requirements, stay updated on changes, and mitigate compliance risks in collaboration with legal and tax research teams. Metrics & Reporting: Develop and analyze KPIs, prepare quality reports, and drive performance improvements for compliance and support functions. Collaboration: Partner with Product, Tax Research, Customer Success, and Legal teams to align quality objectives, resolve issues, and streamline processes. Training & Best Practices: Design training programs on regulatory adherence, quality metrics, and customer service best practices to empower teams and handle complex scenarios effectively.

Greetings, We have excellent opportunities for a Senior Tax Analyst - 3- 6 years @ Avalara Technologies, Pune. Interested Candidates please share your CV across to Felix.lobo@Avalara.com About the Role Position - Sr Tax Analyst Experience range - 3- 7 years Work Location - Pune Work from Office (5 days a week) Night Shifts - 6.00 pm to 3.00 am (first 6 months) then, 2-11 pm (UK Shift) As a Senior Tax Analyst , you'll play a pivotal role in ensuring seamless US tax compliance for our clients, with a primary focus on US Sales & Use Tax Compliance . Reporting to the Lead/Manager, youll dive into the world of US tax transactions, prepare and file tax returns across various states, and collaborate with a talented team to drive efficiency and innovation. Were also excited to welcome candidates with a US Direct Tax background (with experience in filing, notice management, etc.) who are eager to learn and adapt to Sales & Use Tax processes. This is more than just a job its an opportunity to grow, lead, and make a difference! What Youll Do Drive Impact : Prepare and file accurate Sales & Use tax returns, ensuring compliance with US state regulations and meeting tight deadlines. Innovate & Optimize : Leverage cutting-edge technology to streamline tax preparation and filing processes, making a tangible difference in efficiency. Collaborate & Lead : Work closely with stakeholders, guide team members, and foster a collaborative WE culture that thrives on teamwork. Solve Problems : Troubleshoot issues, validate transactional data, and manage client expectations with confidence and professionalism. Grow Your Expertise : Conduct team knowledge-sharing sessions, manage client and filing calendars, and contribute to process improvements. Make It Happen : Handle month-end reports, reconciliations, and ad-hoc projects while embracing automation to enhance workflows. Be Flexible : Adapt to evolving business needs with flexible work hours and a can-do attitude. What You Bring to the Table To succeed and thrive in this role, you'll need: Tax Expertise : Strong knowledge of US taxation, with hands-on experience in preparing and filing tax returns. Customer Focus : Proven ability to interact with clients and handle sensitive data, especially for the US region. Tech Savvy : Advanced skills in Microsoft Office (Excel, Access, Pivot Tables, VLOOKUP, HLOOKUP). Education : Postgraduate degree MBA (Finance) or M.Com. Team Spirit : A collaborative mindset with a passion for process improvement and innovation. Why Avalara? At Avalara, were not just about taxes were about empowering businesses worldwide with smart, automated solutions. Here's why you'll love being part of our team: Global Impact : Work with a leading tax compliance company that serves businesses across the US and beyond. Career Growth : Take on challenging projects, lead initiatives, and grow your expertise in a supportive environment. Innovative Culture : Be part of a team that embraces technology and encourages creative solutions. Team Vibes : Join a collaborative,

Greetings, We have excellent opportunities for a Team Lead - Tax & Compliance (Notices) - 6-10 years @ Avalara Technologies, Pune. Interested Candidates please share your CV across to Felix.lobo@Avalara.com About the Role Position - Team Lead - Tax & Compliance (Notice management) Experience range - 6-10 years Work Location - Pune Work from Office (5 days a week) Night Shifts - 2-11 pm (UK Shift) & 6.00 pm to 3.00 am as per critical business requirements. As a Team Lead, you'll play a pivotal role in managing a team to support Sales & Use tax - Notices team a key component of our Global Returns Services within the Sales & Use product line. This position is based in our Pune office and presents exciting growth opportunities in a collaborative environment. You will lead a team that supports the Sales & Use Tax Notices function, ensuring resolution of client inquiries and maintaining high levels of customer satisfaction. What Youll Do Oversee and manage tax processing tasks in the team (approx. 50% of the time). Perform related duties as assigned by the higher management. Own attainment of high employee satisfaction and retention; lead development of programs and initiatives within group to attain high employee satisfaction. Must possess strong interpersonal, organizational, presentation and facilitation skills Communicate the objective of the project, desired outcomes and measure success. Exposure to Goal setting for self and team members across all IC levels. Play a crucial part in hiring talent and grooming them for growth within the team members Understand the training needs well and collaborating with SMEs and L&D Experience in managing the performance discussions with the team members regularly Ensuring all Tax filing submissions are completed on-time, accurately and to Avalara targets on efficiency and profitability. Achieving key KPI targets set by the department. This may be subject to revision couple or more times yearly. Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients (as may be required). Collaborating with all the stakeholders effectively without any escalation. Developing as a people manager, supporting employees by providing guidance, coaching, training and have regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future. This is an excellent opportunity for the right candidate to expand their knowledge and experience whilst joining an exceptional group of professionals dedicated to exceeding customer expectations and driving organizational excellence. Building trusted client relationships in a timely and cost-efficient manner. Ensuring Applications specific data and reporting is fully up to date. Maintaining a profitable revenue from extra hours performed on client issues. Follow / Establish strong processes around the Filing tasks across relevant jurisdictions Work closely with onsite teams/stakeholders Good understanding of State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understanding possible automation areas and partner with Engineering / Product teams Being Proactive rather than being reactive in managing potential challenges and people issues Participate in functional area meetings by not only providing feedback on content but also speaking in front of the team on a specific topic. What You Bring to the Table To succeed and thrive in this role, youll need: Overall experience 8 10 years. Sales & Use SME and experience in managing a team for 1 2 years min. Should have excellent language skills in English (oral and written) MBA in Finance (preferably) MS Excel (intermediary to Advance) skills. Other MS office apps proficiency Ability to keep the team motivated under all circumstances with a strong focus on customer satisfaction Attention to detail, with a drive to continuously improve Results-oriented, highly organized, motivated and driven to succeed Able to work under pressure Self-driven, result oriented and deadline driven Why Avalara? At Avalara, were not just about taxeswere about empowering businesses worldwide with smart, automated solutions. Heres why youll love being part of our team: Global Impact : Work with a leading tax compliance company that serves businesses across the US and beyond. Career Growth : Take on challenging projects, lead initiatives, and grow your expertise in a supportive environment. Innovative Culture : Be part of a team that embraces technology and encourages creative solutions. Team Vibes : Join a collaborative,

Greetings, We have an excellent opportunity for a Manager - GCP Funding 10+ yrs @ Avalara Technologies, Pune. Shift Timing IST 2.00pm to 11.00pm All 5 days' work from office in a week What You'll Do: The Manager- GCP Funding is a key member of the Global Client Payments team. This role will oversee operational functions related to client tax funding and be responsible for incoming tax funding processes, supporting monthly, quarterly, and annual financial reporting, and customer inquiries. Reporting to the Sr. Manager, Tax Compliance, the Manager will also work to improve processes by participating in automation projects and initiatives. Job Duties: The general responsibilities for this position will focus on client tax funding operations, managing incoming client funds, ensuring accurate allocation and reporting. This role will be expected to lead, inspire, and ensure appropriate accountability, critical thinking, and ownership in a highly operational and analytical organization. Responsible for accurate and timely client tax funding reconciliation and reporting across 5 unique business units Responsible for the tracking and reporting of short funded customer accounts Responsible for measuring and communicating team performance against established goals providing guidance and course correction if necessary Responsible for Hiring and mentoring team members for growth Special projects as assigned Exposure to Goal setting for self and team members across all IC levels Play a crucial part in hiring talent and grooming them for growth within the team members Understand the training needs well and collaborating with SMEs and L&D Experience in managing the performance discussions with the team members regularly Achieving key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients (as may be required) Collaborating with all the stakeholders effectively without any escalation Developing as a people manager, supporting employees by providing guidance, coaching, training and having regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play an important role for all Exec and Client escalations. Also propose appropriate RCAPA for future Understanding possible automation areas and partner with Engineering / Product teams Being Proactive rather than being reactive in managing potential challenges and people issues Participate in functional area meetings by not only providing feedback on content but also speaking in front of the team on a specific topic. What You'll Need to be Successful: Qualifications: Undergraduate degree, prefer Accounting or Finance (MBA is preferred) 10+ years of finance, corporate treasury operations, or tax-related experience 5+ years of operational management/team leadership experience Demonstrated work experience in the areas of treasury or finance operations Experience successfully leading a high-performing team in a high-volume Treasury or Finance organization Should have done Goal setting and Performance appraisals for his / her team Should have excellent language skills in English (oral and written) MBA in Finance (preferably) MS Excel (intermediary to Advance) skills. Other MS office apps proficiency Technical Skills: Strong analytical, research, and critical thinking skills Excellent written and verbal communication skills Must possess advanced MS Excel capabilities and be capable of marrying technical and business-level input to support daily operations Ability to understand the conceptual basis of accounting guidance as well as mechanics of execution Able to demonstrate accuracy and composure under tight deadlines

Avalara Professional Services is seeking an Associate Project Manager to lead conversations and gather the appropriate information for the implementation of Avalara software with customers Enterprise Resource Planning (ERP), retail, and e-commerce solutions in support of their tax compliance needs. The Associate Consultant will work with the customer to better understand their business and lead a team of specialized resources that will set up the different Avalara products on behalf of the customer. The Associate Consultant will need to have a high-level understanding of key Sales and Use tax topics. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in delivering effective sales and using tax automation services. What Your Responsibilities Will Be Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects. Understand customer business requirements and follow documented best practices for sales and use tax automation. Clearly articulate and manage the scope of work for projects related to software and data services. Collaborate with internal and external teams to facilitate successful and accurate implementations. Monitor client projects and solve problems to keep projects moving forward with the support of the project team. Support the Sales and Account Management teams in identifying additional products or services that could support the customer. Provide feedback on current processes and update internal documentation with guidance. Keep projects and internal systems up to date throughout project lifecycle. Perform other tasks as assigned. What You'll Need to be Successful Experience working with clients at all organizational levels with a high degree of professionalism and business acumen. Strong organizational, planning, and time management skills. Excellent communication skills and ability to interact professionally with employees and customers. Strong ability to understand and conceptualize accounting and tax processes and procedures. Adaptability, initiative, and problem-solving capabilities. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. 2 - 3 years of software delivery, preferably within the B2B sector. Proven experience and familiarity with Microsoft computer programs including MS Word, MS Excel, and MS Outlook. Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience. Preferred Qualifications: Experience with sales and use tax or compliance scenarios Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes Work from office Shifts : US/Uk – depending upon business requirement You can find out more about Avalara here- https://app.careerpuck.com/page/avalara-india-life

Greetings, We have excellent opportunities for a Team Lead - Tax & Compliance (Filing) - 6-10 years @ Avalara Technologies, Pune. Interested Candidates please share your CV across to Felix.lobo@Avalara.com About the Role Position - Team Lead - Tax & Compliance (Filing) Experience range - 6-10 years Work Location - Pune Work from Office (5 days a week) Night Shifts - 2-11 pm (UK Shift) & 6.00 pm to 3.00 am as per critical business requirements. As a Team Lead, you'll play a pivotal role in managing a team to support Sales & Use tax filings as part of Avalara Sales & Use product offering. This role is based within the Global Returns Services in Pune, India. This position is based in our Pune office and presents exciting growth opportunities in a collaborative environment. A demanding role where is extremely important. Focus on work allocation amongst team members to meet the delivery of the Returns. May have step-in to accomplish the work delivery. You have worked in a previous Tax specific function and be conversant with Word, Excel (can maintain complex spreadsheets), Ppt to a good standard. What You'll Do Manage SUT filing / preparation tasks for team size of 10 or more Manage tax processing tasks in the team (approx. 50% of the time) Perform related responsibilities as assigned by the higher management Oversee accomplishment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. Communicate the objective of the project, desired outcomes and measure success. Understand the training needs well and collaborating with SMEs and L&D Experience managing the performance discussions with the team Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Achieve key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer-focused with you will explain and convey information to clients (as may be required) Develop as a people manager, supporting employees by providing guidance, training and have regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future This is an excellent opportunity for you to expand their experience joining an group of professionals dedicated to exceeding customer expectations and driving organizational excellence Build trusted client relationships Ensure Applications specific data and reporting is up to date. Maintain a profitable revenue from extra hours performed on client issues. Follow / Establish processes around the Filing tasks across relevant jurisdictions Work with onsite teams/stakeholders Experience with State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understand possible automation areas and partner with Engineering / Product teams What You Bring to the table - To succeed and thrive in this role, youll need: Overall experience 8 10 years. Sales & Use SME and experience managing a team for 1 2 years min. Have excellent language skills in English (oral and written) MBA in Finance (preferably) Ability to keep the team motivated under all circumstances with a strong focus on customer satisfaction Attention to detail, with a drive to continuously improve Results-oriented, highly organized, motivated and driven to succeed Able to work under pressure Self-driven, result oriented and deadline driven Why Avalara? At Avalara, were not just about taxeswere about empowering businesses worldwide with smart, automated solutions. Heres why youll love being part of our team: Global Impact: Work with a leading tax compliance company that serves businesses across the US and beyond. Career Growth: Take on challenging projects, lead initiatives, and grow your expertise in a supportive environment. I nnovative Culture: Be part of a team that embraces technology and encourages creative solutions. Team Vibes: Join a collaborative,

Avalara is looking for a special someone to join a dynamic company and help us lead a team of Account development Reps. This role is pivotal in executing top-of-funnel strategies that create new business opportunities for our Sales Teams. The Senior Manager, Inside Sales will oversee the Account Development Managers who manage a team of 10 12 individuals and is responsible for leading, developing, and scaling an inside sales team focused on driving revenue growth and customer experience. This role combines strategic planning with hands-on management to optimize performance, implement best practices, and ensure alignment with organizational goals. You will be leading the way for some of our greatest future talent! Who You Are: Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success. You take ownership. You hold yourself and your teams accountable to meet and exceed expectations and align your priorities with that of the company. You are optimistic and fun. You work hard, but also understand that joy and positivity is a key ingredient to motivating and cultivating a successful Account Development team. You are humble and curious. You know you can improve and embrace all opportunities to gain experience from others, and from our own mistakes. Constantly seek ways to develop your skills and your team members. You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching and developing does not always work. You embrace the different personalities that make up your team and adjust your methods accordingly. You have an eye for details and bring out creative Ideas and thoughts across the table. Role & responsibilities Manage, Coach and Mentor Account Development Managers and Reps who responsible for creating primarily Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory Model Develop and execute scalable Outbound and Inside sales strategies to meet and exceed quarterly annual Quotas and revenue goals. Motivate Individuals and Teams to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives. Manage and Monitor pipeline metrics and implement processes for a healthy funnel development. Help create a fun, high energy environment where people love coming to work Oversee and monitor the effective use of Salesforce.com and other CRM tools Work closely with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation. Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts. Provide ongoing feedback to website developers Marketing and Lead Generation teams to help drive the highest quality responses to the ADR team. Supporting US clientele and will be required to work in Night Shifts Preferred candidate profile 10–12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams – preferably in SaaS or technology sales call centres and people management role Proven skill set of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a particularly important aspect of the job) Experience being adaptable while working in high growth, fast paced, or start up environments. Coaching and Feedback methodologies Strong Knowledge of Pipeline Management and Account Based Marketing Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment Innovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy. Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or Outreach preferred Ability to effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational, written, and verbal communication skills

What You'll Do Join us in building a secure, scalable, and experienced platform to support Avalara's expanding business and global customer base. As a Senior Application Security Engineer , you'll work with world-class engineers and architects to ensure security is embedded in everything we buildboth in today's systems and the future of our architecture. This role is perfect for someone passionate about automation, cloud-native security, and AI-driven application defense . You'll help shape the future of Avalara Security , driving security as code, ensuring automation-first practices, and integrating modern AI tooling into security workflows. You understand the value of developer empathy, moves quickly without sacrificing quality, and excels in an environment that combines startup energy with enterprise scale. Job Responsibilities You will build, maintain, and continuously improve an automated security pipeline framework integrated into our CI/CD environments. You will lead development of Infrastructure-as-Code and Policy-as-Code for application security enforcement and consistency across environments. You will evaluate and integrate security tools (SAST, DAST, SCA, CSPM, EDR) and AI-based solutions into engineering workflows and CI/CD pipelines. You will provide applicable guidance and mentorship to development and Avalara Security engineering teams on secure development best practices. Investigate, prototype, and apply AI/ML-based solutions for application behavior analysis, anomaly detection, and threat hunting. Promote security by design across the organization, and help foster a security-first culture. Contribute to the continuous refinement of the SDLC to ensure security is smooth, consistent, and measurable. What You'll Need to be Successful Required Qualifications 8+ years of experience in application security, secure software development , or security engineering. Strong programming proficiency in Python and GoLang (hands-on). Experience with secure SDLC practices and CI/CD pipeline integration. Strong hands-on experience with Kubernetes , container security, and cloud infrastructure security preferably AWS and GCP . Experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. Working knowledge of cryptographic protocols and standards: TLS, OAuth, SAML, JWT , etc. Familiarity with Git , modern source control practices, and agile development methodologies. Experience working with a broad range of security tools , including: Tenable , Wiz (Cloud Security Posture Management) Checkmarx , Mend (SAST, SCA) Acunetix , Burp Suite (DAST) CrowdStrike (EDR/XDR) Bachelor's Degree in Computer Science, Engineering, or a related field. Proven experience contributing to security automation efforts within a security organization like Avalara Security . Experience with AI/ML tools and frameworks applied to application security or behavior analytics. Security certifications such as OSWE, CSSLP, AWS Security Specialty, or Kubernetes Security Specialist. Passion for enabling developer-friendly security solutions and maximum automation.

What You'll Do We are looking for experienced Machine Learning Engineers with a background in software development and a deep enthusiasm for solving complex problems. You will lead a dynamic team dedicated to designing and implementing a large language model framework to power diverse applications across Avalara. Your responsibilities will span the entire development lifecycle, including conceptualization, prototyping and delivery of the LLM platform features. You will build core agent infrastructureA2A orchestration and MCP-driven tool discoveryso teams can launch secure, scalable agent workflows. You will be reporting to Senior Manager, Machine Learning What Your Responsibilities Will Be We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Promote innovation by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards, contributing to the project's. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged. What You'll Need to be Successful 6+ years of experience building Machine Learning models and deploying them in production environments as part of creating solutions to complex customer problems. Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. Experience working with technological innovations in AI & ML(esp. GenAI) and apply them. Experience with design patterns and data structures. Good analytical, design and debugging skills. Technologies you will work with: Python, LLMs, Agents, A2A, MCP, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, and Grafana.

What You'll Do We are looking for experienced Machine Learning Engineers with a background in software development and a deep enthusiasm for solving complex problems. You will lead a dynamic team dedicated to designing and implementing a large language model framework to power diverse applications across Avalara. Your responsibilities will span the entire development lifecycle, including conceptualization, prototyping and delivery of the LLM platform features. You will have a blend of technical skills in the fields of AI & Machine Learning especially with LLMs and a deep-seated understanding of software development practices where you'll work with a team to ensure our systems are scalable, performant and accurate. You will be reporting to Senior Manager, AI/ML. What Your Responsibilities Will Be We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Inspire creativity by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration. Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged. What You'll Need to be Successful Bachelor's/Master's degree in computer science with 5+ years of industry experience in software development, along with experience building Machine Learning models and deploying them in production environments. Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. Work with technological innovations in AI & ML(esp. GenAI) Experience with design patterns and data structures. Good analytical, design and debugging skills. Technologies you will work with: Python, LLMs, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, Grafana

What You'll Do Reports to: Manager - Security Engineering Avalara is seeking a Security Automation Engineer to join our Security Automation & Platform Enhancement Team (SAPET). You will be at the intersection of cybersecurity, automation, and AI, focusing on designing and implementing scalable security solutions that enhance Avalara's security posture. You will have expertise in programming, cloud technologies, security automation, and modern software engineering practices, with experience with using Generative AI to improve security processes. What Makes This Role Unique at Avalara? Cutting-Edge Security Automation: You will work on advanced cybersecurity automation projects, including fraud detection, AI-based security document analysis, and IT security process automation. AI-Powered Innovation: We integrate Generative AI to identify risks, analyze security documents, and automate compliance tasks. Impact Across Multiple Security Domains: Your work will support AML, fraud detection, IT security, and vendor risk management. What Your Responsibilities Will Be As a Security Automation Engineer, your primary focus will be to develop automation solutions that improve efficiency across several security teams. Develop and maintain security automation solutions to streamline security operations and reduce manual efforts. Work on automation projects that augment security teams, enabling them to work more efficiently. Design and implement scalable security frameworks for Security Teams. What You'll Need to be Successful 5+ years experience Programming & Scripting: Python, GoLang, Bash Infrastructure as Code & Orchestration: Terraform, Kubernetes, Docker Security & CI/CD Pipelines: Jenkins, GitHub Actions, CI/CD tools Database & Data Analysis: SQL, security data analytics tools Experience with RDBMS and SQL, including database design, normalization, query optimization Experience. Hands-on experience with security automation tools, SIEM, SOAR, or threat intelligence platforms.

What You'll Do Avalara is looking for Detection Engineer to join the Detection and Response Team. The ideal candidate will have a track record in incident response, demonstrating advanced technical expertise and leadership capabilities. Your role will be of an Incident Response Analyst, you will help protect Avalara. This includes detecting, investigating, and mitigating security incidents. You will also be a key contributor in improving our incident response capabilities. You will report to Security leadership at Avalara. This is a remote position. What Your Responsibilities Will Be You will perform incident response activities and workstreams as the Incident Response Senior Analyst. You will monitor security systems, including Intrusion Detection Systems (IDS), Endpoint Detection and Response (EDR) platforms, software firewalls, and Security Information and Event Management (SIEM) platforms. Gather and analyze evidence from affected systems, logs, and network traffic. You will conduct detailed investigations of security incidents to determine the root cause, scope, and impact. Document all aspects of security incidents, including timelines, actions taken, and lessons learned. Perform forensic analysis of compromised systems to identify the techniques and tactics used by attackers, or as directed by Legal. Collaborate with cross-functional teams including Engineering, IT, Security Operations, Legal, HR, and Compliance to manage and mitigate incidents. Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders. Participate in rotating On Call shifts that utilize a paging system in case a security event requires attention. What You'll Need to be Successful 5+ years experience in Security Incident Response. Experience across the information security domain, including familiarity with endpoint, email, network, cloud security, vulnerability management, incident response, and threat intelligence. Experience with log analysis, network security, digital forensics, and incident response investigations. Ability to script / code using Python or an equivalent language. Bachelor's degree in computer science, information security, or relevant experience. Certifications related to digital forensics and incident response.