256 Retention Management Jobs - Page 3

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their banking-related issues. Provide excellent customer service by addressing concerns in a professional manner. Utilize strong communication skills to effectively communicate with customers from diverse backgrounds. Meet performance targets set by the organization. Desired Candidate Profile 0-5 years of experience in BPO or similar industry. Good English skills for effective communication with customers. Proficiency in Telecome Voice process, Customer Service Operations . Education : Graduation Language :1. Marathi with Good English coms skills 2.Gujrati with Good English coms skills Shifts : 9...

Role Description This is a full-time on-site role for a Human Resources Manager located in Hyderabad. The Human Resources Manager will be responsible for overseeing recruitment and onboarding, managing employee relations, drive HR policies, ensuring compliance, and facilitating training and development programs. Additionally, the HR Manager will work closely with management to implement strategies that promote a positive workplace culture and enhance employee engagement. Qualifications 10-15 years of Experience in HR, with at least 3 yrs of experience in leading a team. Excellent communication and interpersonal skills. Should have relevant IT industry experience. Strong background in Recruit...

About Rivirtual Rivirtual.com is a cutting-edge product company revolutionizing the digital landscape with innovative solutions that empower businesses and individuals. We specialize in creating user-focused, scalable products that solve real-world problems with creativity, precision, and technology. At Rivirtual, we thrive on innovation, collaboration, and delivering exceptional results. As a rapidly growing company, we are looking for a High-Performance Performance Marketing Manager to join our team and help us scale our products globally. If you are passionate about data-driven marketing and have a proven track record of delivering measurable results, this role is for you. Job Summary We ...

Job Purpose To reduce the number of personal loan closures by proactively engaging with customers, understanding their concerns, and offering appropriate solutions or benefits to retain them. The primary objective is to enhance customer satisfaction, minimize attrition, and protect the companys loan book. Key Responsibilities: Customer Engagement Retention Strategy Implementation Documentation and Systems Coordination with Internal Teams Performance Metrics Customer-Centric Approach Skills and Qualifications: Experience : 1-3 years in tele calling, banking/NBFC operations, customer service, or collections Key Skills : Excellent communication (English, Hindi or regional language) Negotiation ...

Location : Bangalore - Next to Kudlu Metro Station, Hosur Road, Bangalore About Cubic Logics: Cubic Logics is a fast-growing SaaS company specializing in workplace productivity and HR solutions with our flagship platforms, HR365 and Apps 365 , built for Microsoft 365. We serve a global customer base with a sharp focus on user experience, scalable solutions, and measurable value. Were on a mission to simplify enterprise workflows and amplify impactone customer at a time. Role: Customer Success Manager (CSM) We’re looking for a high-performing Customer Success Manager with proven experience in the international SaaS market to own post-sale relationships, drive renewals, upsell opportunities , ...

Role & responsibilities Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Preferred candidate profile Customer-centric minds...

Responsibilities: * Lead operations strategy, oversee supply chain & customer experience. * Ensure operational excellence, drive sales & marketing initiatives. * Manage retention programs, optimize sales & marketing ops.

As a part of the AR Verticals support team, your role will primarily focus on Retention Management and Engagement Activities. You will play a critical role in executing engagement initiatives, maintaining positive employee relations, and implementing HR policies. - Drive retention management by leading engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. - Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. - Oversee growth initiatives including Internal Job Postings, Process Postings, and Promotion Interviews. You will be responsible for fostering healthy emp...

About HRBP Head the Corporate Function for Talent Management Specialist- HR team. What we are looking for Education- MBA (Must) Currently into Talent Management role Corporate Experience on Pan India Level (Preferred) Tech Savvy Analytical & Logical Reasoning P&L and ROI mind-set & experience Skilled in Initiation, influencing, value creation Values we cherish Accountable- You take ownership of your work, can work with minimum supervision and honour deadlines Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow Learner for life- You are a quick learner, are excited about solving new or previously u...

Job Title: HR Manager Location: Bangalore (HSR Layout) Work Mode: Work From Office (2 WFH days per month) Working Days: 6 days a week About the Role The HR Manager plays a critical role in ensuring business success by building a positive workplace culture and managing people effectively. People are our most important asset, and in this role, you will be responsible for fostering employee engagement, driving performance, and aligning HR strategies with organizational goals. Promoting corporate values, ensuring employee satisfaction, and shaping a productive work environment are key aspects of this role. Key Responsibilities Develop and implement HR strategies aligned with overall business obj...

Age criteria : Below 40 yrs * Should have knowledge of Shrinkage, Attrition, SLA, KRAs, KPIs * Should have experience in handling the team of sales agents * Candidate have experience in hardcore sales Call Ruchika @9650997623 Required Candidate profile Candidate have must experience in US Sales / International Sales Excellent interpersonal and communication skills Perks and benefits Fixed Shifts: US Shifts Travel allowance

Role: CRM Specialist(Designation flexible as per internal framework) Experience: 1-4 years Work location- On-site -Sector 58, Gurgaon Work Timings- Monday-Friday-9:30AM-6:30PM About Neemans Neemans is at the forefront of blending comfort, sustainability, technology, and design in the footwear space. We aim to create products that elevate our customers' everyday experiences and lifestyle. The ideal candidate is proactive, collaborative, with excellent communication skills, a keen attention to detail, and a strong sense of ownership in delivering high-quality work. Website- www.neemans.com What Youll Do Design and implement customer retention strategies to boost repeat rate, CLTV (Customer Lif...

Greetings from Vitelglobal Communications Pvt Ltd!!! Job Title: Sales Manager - Retention & Growth Shift Timings : 6:30 PM to 3:30 AM IST Company: Vitel Global Communications Pvt. Ltd. Location: Begumpet, Hyderabad About the Role: Vitel Global Communications is looking for a results-oriented Sales Manager with a strong focus on customer retention and growth . The ideal candidate will lead sales efforts, manage client relationships, and implement retention strategies to reduce churn and drive long-term customer value in the VoIP/telecom space. Key Responsibilities: Drive B2B sales of VoIP solutions and manage end-to-end sales cycles Develop strategies to reduce churn and boost customer loyalt...

We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term en...

Location - Vadodara ( Gorwa ) – Mandatory English Communication Salary - 2.6LPA (Based on Your Interview ) – Day shifts for female candidates –6 Day Working ( Rotational Shift ) - Multinational company Company: Well-known Pan India brand

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and u...

Responsibilities: Manage client relationships through regular meetings & retention strategies Generate leads, lead management & retain clients in B2B sales Oversee field sales activities & customer satisfaction Focus on govt contracts Travel allowance Accidental insurance Sales incentives

About the Role As an HRBP at Swiggy, you will play a key role in overseeing the entire employee lifecycle from recruitment to exit — ensuring efficient operations around attendance, attrition, absenteeism, payroll, and employee engagement for our blue-collar workforce. Key Responsibilities Manage recruitment, deployment, and exit processes for blue-collar employees. Monitor attendance, address absenteeism, and implement corrective measures. Drive employee engagement initiatives and resolve grievances effectively. Handle payroll-related queries, ensure accurate incentive calculations, and timely disbursement. Maintain accurate data and share regular reports with internal stakeholders. Require...

About Angel One : Angel One is one of Indias fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, were building at scale and building for impact. Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science. We're a builder's company at heart. You’ll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions – every single day. The vibe? Think less hierarch...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Responsibilities: Manage client relationships through regular meetings & retention strategies Generate leads, lead management & retain clients in B2B sales Oversee field sales activities & customer satisfaction Travel allowance Accidental insurance Sales incentives

Responsibilities: Manage client relationships through regular meetings & retention strategies Generate leads, lead management & retain clients in B2B sales Oversee field sales activities & customer satisfaction Travel allowance Accidental insurance Sales incentives

As a Customer Success Manager (CSM) at Mode Retails Sales & Marketing Pvt. Ltd., your primary responsibility will be to drive customer satisfaction, retention, and growth across various sales channels including General Trade, Modern Trade, and Institutional Sales. Your role will involve building and nurturing long-term relationships with distributors, retailers, and key accounts. You will need strong relationship management, problem-solving, and coordination skills to ensure the success of Mode Retails" products in the market. **Key Responsibilities:** - **Account Management** - Build and nurture long-term relationships with distributors, retailers, and key accounts. - Ensure timely order fu...

Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skill...

The Engagement Lead plays a critical role in customer success, responsible for managing the entire customer journey from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption, and building strong relationships to drive satisfaction and retention. The ideal candidate will possess deep expertise in the Tracxn platform, proactively address customer needs, and work cross-functionally to optimize engagement strategies. They will play a pivotal role in identifying churn risks, implementing retention initiatives, and deliver exceptional service and value. Key Responsibilities : Customer Engagement & Onboarding - Oversee customer engagement f...