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Teleperformance (TP)
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Customer Support Executive

Customer Support Executive

Teleperformance (TP)

0 - 5 years

2 - 4 Lacs

mumbai thane

Posted:6 days ago| Platform:

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Skills Required

good english communication english language skills customer retention voice process strong communication skills handling customer queries communication skills retention strategies retention management convincing power retention customer service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their banking-related issues.
Provide excellent customer service by addressing concerns in a professional manner.
Utilize strong communication skills to effectively communicate with customers from diverse backgrounds.
Meet performance targets set by the organization.

Desired Candidate Profile

0-5 years of experience in BPO or similar industry.
Good English skills for effective communication with customers.
Proficiency in Telecome Voice process, Customer Service Operations .

Education :

Language :1. Marathi with Good English coms skills

2.Gujrati with Good English coms skills

Shifts :

Salary : Up to 30k CTC ,Depends on communication skills.

Work location :

Contact Details :

Rijvana Chougule : 9960226675 / Ashwin : 9619012196

Talent Acquisition.

Teleperformance India.

Maharashtra, India.

Email ID :

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