Product Manager

ABOUT US

We are a fast-growing tech company building a next-generation, secure, and real-time messaging platform aimed at transforming how people communicate globally. Inspired by platforms like WhatsApp and Telegram, our mission is to create a fast, scalable, and privacy-first messaging ecosystem that supports 1:1 chats, group conversations, voice/video integrations, and end-to-end encryption. We’re a product-driven company backed by experienced engineers, designers, and entrepreneurs, and are now expanding our product team to help define and deliver world-class messaging experiences.

ABOUT THE ROLE

We are looking for a seasoned Product Manager to lead the development of our core messaging experience — including chat, groups, notifications, media sharing, presence, and real-time features. This role requires deep domain expertise in consumer messaging platforms, a strong technical foundation, and a sharp focus on user experience. You will work cross-functionally with engineering, design, and marketing to define the roadmap, prioritize features, and drive execution from concept to launch in a fast-paced, agile environment.

KEY RESPONSIBILITIES

1. Product Strategy & Vision

• Own the end-to-end product lifecycle for core messaging features.
• Define and drive a long-term product vision aligned with the company’s mission and market trends.
• Translate user needs, competitive analysis, and internal insights into actionable product roadmaps.

2. Feature Definition & Delivery

• Design and deliver features such as: Real-time 1:1 and group messaging; Typing indicators, read receipts, and delivery status; Push notifications and in-app alerts; Media sharing (images, videos, voice notes, files); User presence and status indicators; Message reactions, quoting, forwarding, and replies.
• Collaborate with designers to create simple, intuitive, and delightful user experiences.
• Work with engineers to define detailed product requirements (PRDs), user stories, and acceptance criteria.

3. Execution & Delivery

• Prioritize product features and enhancements based on user value, tech feasibility, and business goals.
• Manage sprint planning, backlog grooming, and product releases in partnership with engineering leads.
• Own KPIs for feature adoption, reliability, latency, and engagement — and use data to make informed decisions.

4. User-Centered Development

• Conduct user research and competitive benchmarking to identify gaps and opportunities.
• Champion the voice of the user throughout the product development lifecycle.
• Collaborate with customer support to gather feedback, analyse complaints, and improve user satisfaction.

5. Cross-Functional Collaboration

• Coordinate across backend (Erlang, Java), frontend (Android, iOS, Web), DevOps, QA, and design teams.
• Work closely with marketing, legal, and growth teams for go-to-market (GTM) strategy and launch readiness.
• Serve as a domain expert and evangelist for messaging within the organization.

REQUIRED QUALIFICATIONS

• 8+ years of product management experience, with at least 5+ years in messaging, social, or communication products.
• Proven track record of delivering complex consumer-facing mobile apps at scale.
• Deep understanding of real-time communication systems, messaging protocols (e.g., XMPP, MQTT), and backend/frontend dependencies.
• Strong technical literacy — comfortable working closely with engineers on architecture and tradeoffs.
• Experience working in agile environments, writing PRDs, managing sprints, and driving iterative product development.
• Highly analytical and data-driven; strong proficiency with product analytics tools (e.g., Amplitude, Mixpanel, Firebase).
• Exceptional communication, presentation, and stakeholder management skills.

PREFERRED QUALIFICATIONS

• Experience with end-to-end encryption, secure messaging, or privacy-first applications.
• Familiarity with push notification systems, offline sync, and multi-device support.
• Understanding of mobile UX patterns and performance optimization strategies.
• Prior experience launching products in emerging markets or under low-bandwidth conditions.
• Exposure to WebRTC, voice/video integration, or decentralized communication platforms.