Job
Description
Functional Title - Trainer for Underwriting/KYC/AML Work Location - Pune Pay package - 8 Lpa -11 Lpa Interview Sequence -HR - OPS- Client Round Key Responsbilities - Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners • Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set • Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines • Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation • Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint • Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. • Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies House • Having the ability to review and asses key documents and mortgage information, such as: o Income evidence; payslips, P60’s, SA302’s, financial accounts and business plans etc • Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts, referring to the relevant Aldermore team • Adhering to required data management standards by applying the correct updates and notes in a clear and concise way • Maintaining strong technical system knowledge of mortgage origination systems and the wider supporting systems (quest, lender hub, kama etc.) • Delivering against service KPIs, ensuring efficiency and effectiveness targets are met • Understanding of system rules and affordability calculators to ensure adherence to policy and bank risk appetite • Adhering to all Standard Operating Procedures across the application journey Review and screen residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set • Review the quality of data and identify inaccuracies including customer personal data, property portfolio and income and commitments, ensuring the mortgage application is set up for success and ready to be underwritten • Regularly reviewing mortgage applications against agreed deadlines to ensure cases are progressed in a timely and accurate manner • Review packaging documents once received, ensuring they meet the relevant requests. Including the checking of documents, validating the data and updating the system information through the documents received or the use of relevant third party websites and systems, e.g. Companies House • Review and validate documentation and supporting information such as: o Income evidence; payslips, P60’s, SA302’s, financial accounts and business plans etc o Customer due-diligence documentation; proof of ID, proof of address o Buy to let portfolio’s etc o Credit reference reports, EPC reports, Companies House searches • Understand and apply Bank policies in terms of documentation, case set up and mortgage valuation requirements • Identify cases that require manual referral to the onshore team and refer them in a timely manner to ensure the customer experience isn’t detrimental, this could be due to; o AML concerns Complex case/documentation requirements o System errors etc • Protect the customer and the Bank by having a strong knowledge of anti-money laundering policies, customer due diligence policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts • Support the successful progression of mortgage applications through the use of systems, applying the correct updates and notes in a clear and concise way • Both technical system knowledge of mortgage origination systems and the wider supporting systems (quest, lender hub, kama etc.) • Support the management of a large volume of mortgage applications, and work is priortised accordingly to deliver against service KPIs • Understanding of system rules and affordability calculators to ensure adherence to policy and bank risk appetite • A good understanding of both Residential and Commercial lending, particularly in a UK market • Adhere to Standard Operating Procedures when assessing Mortgage valuations, Certificates of Titles and post offer documents, applying business and lending policies to the assessment to ensure appropriate decisions can be made as a result of the assessment • Identify and review changes to Standard Operating Procedures and support the implementation of improvement ideas to improve the customer experience and realise cost benefits Key Responsibilities: KYC /AML 1. Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD). Validating documents, identifying PEP, Ownership drill down, Screening and transaction monitoring, • Conduct in-depth KYC reviews on high-risk clients, including politically exposed persons (PEPs), complex corporate structures, and entities from high-risk jurisdictions • Assess and classify customers based on risk ratings, escalating high-risk cases for further review. • Conduct transaction analysis to detect unusual patterns and behaviours that may indicate potential financial crime risks. • Prepare detailed investigation reports and summaries for senior management and compliance teams. 3. Regulatory Compliance & Reporting 4. Continuous Monitoring & Process Improvement Required Skills & Qualifications: Education & Experience • Bachelor’s degree/master's degree in finance, Business, commerce, or a related field. •B2: 4-7 years of experience in KYC, EDD, AML, or financial crime compliance within banking or financial services. Technical Skills & Knowledge • Strong understanding of AML/KYC regulations, including FATF, OFAC, EU AML Directives. • Experience using KYC screening tools such as World-Check or LexisNexis. • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data analysis tools. Soft Skills • Excellent analytical and investigative skills with strong attention to detail. • Strong written and verbal communication skills for report writing and stakeholder engagement. • Ability to work independently in a fast-paced, high-risk environment. Preferred Certifications: • CAMS (Certified Anti-Money Laundering Specialist) • CAMI
