If You’ve Ever Questioned Why Things Are the Way They Are...You might be who we’re looking for. We're hiring first-principle thinkers, and dot-connectors who’ll help us expanding the next-gen AI-driven Customer Experience platform - CxFirst.ai. You might be right for this if:You’ve annoyed teachers by asking “why” too often.You diagram your thoughts when no one asks you to.You think GPT is cool — but you want to build the thing that comes after.You feel more alive during chaos than in structure. Ideal for:Final-year students or recent grads in engineering, design, analytics, or business – but we’re open to outliers from any background who can hustle, think, and build. What you'll work onWork directly with the product team. No fluff. No coffee runs.Solve real problems. Build real stuff. Learn at an insane pace. 📍 Location: Remote-friendly (bonus if you're in Bengaluru) ⏳ Duration: 6 months | Stipend: Yes 🎯 PPO/Full-time opportunities based on performance Send a line about how you think (not just your resume) to gourav.gangani@fivesdigital.comSubject: “I challenge the obvious.” or apply to this job post. Ready?Let’s break the pattern. #productinternship #startupjobs #voiceai #cx #productdesign #futureofwork #outlierswanted #customerexperience #CxFirst

Company Description FiveS Digital is a technology-led Business Process Management organization that prioritizes customer and community-centric approaches. With over 15 years of experience, we have expanded to 9 locations across India and speak and process 13+ languages. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive workspace, certified as a women-owned diversity unit by WeConnect International, USA. We offer key services in customer experience management, RPA/IPA-led digital transformation, and data annotation, among others, ensuring that our growth doesn't compromise our commitment to diversity, equity, and inclusivity. Role Description This is a full-time on-site role for a Customer Service Specialist based in Noida. The Customer Service Specialist will handle customer inquiries via phone and email, ensuring high levels of customer satisfaction. Daily tasks include troubleshooting issues, providing information about products and services, following up with customers, and maintaining detailed records of interactions. The role also involves collaborating with internal teams to resolve complex customer issues and improving overall customer experience. Qualifications Customer Support, Customer Service, and Customer Experience skills Proficiency in maintaining Customer Satisfaction and Phone Etiquette Excellent communication and interpersonal skills Ability to multitask and manage time effectively Experience in a similar role is preferred A Bachelor’s degree or equivalent education level Strong problem-solving skills and attention to detail Familiarity with CRM systems and practices is a plus Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization focused on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With a strong presence in 9 locations across India, we are committed to diversity, equity, and inclusivity. Our key verticals include customer experience (CX), digital transformation, and computer vision, ML, NLP solutions. Role Description This is a full-time outbound Sales Specialist role located in Bengaluru. The Sales Specialist will be responsible for outbound sales, customer service, lead generation, communication, and closing sales deals on-site. Qualifications Outbound Sales and Lead Generation skills Excellent Communication skills Sales experience in relevant industries preference will be given for real-estate or B2B sales experience Excellent interpersonal and negotiation skills Ability to work in a fast-paced environment Bachelor's degree in Business Administration or related field Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. We specialize in Customer Experience, Our organization has been operating for 15 years, with a presence in 9 locations across India. Role Description Multiple full-time on-site role located in Noida, Mumbai, Bangalore ,Udaipur for a Process Trainers. The Process Trainer will be responsible for conducting training needs analysis, delivering new hire training, and developing and presenting training content. The role also involves evaluating training effectiveness and collaborating with various departments to ensure training programs align with business objectives. Qualifications Training Needs Analysis and New Hire Training skills Strong Presentation Skills and Communication skills Analytical Skills to assess training effectiveness and identify areas for improvement Ability to work collaboratively with cross-functional teams Relevant experience in training and development(4-5 yrs) Bachelor's degree in Education, Human Resources, Business, or a related field Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization focused on customer experience, RPA/IPA-driven digital transformation, and computer vision/ML/NLP. Established 15 years ago, we operate in 9 locations across India, with our Navi Mumbai center being the first diverse and inclusive BPM workspace in India. With a team of over 3500 members, we manage services in 13+ languages and are certified as a women-owned, diversity unit by WeConnect International, USA. Our core verticals include e-commerce/retail, healthcare, and BFSI businesses. Role Description This is a full-time, on-site role located in Jamshedpur for a Customer Support Executive. The Customer Support Executive will handle day-to-day customer interactions, providing online and technical support to ensure customer satisfaction. This role includes managing customer inquiries, resolving issues, and maintaining high service standards. The executive will be part of a dynamic team dedicated to delivering exceptional customer service Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. We specialize in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience, we operate in 9 locations across India, including an inclusive BPM delivery center in Noida. We support over 13 languages and have a diverse team of more than 3,500 members. Certified as a women-owned, diversity unit by WeConnect International, USA, we are committed to diversity, equity, and inclusivity. Role Description This is a full-time on-site role for a Process Trainer located in Noida (NCR). The Process Trainer will conduct training needs analysis and develop effective training programs for new hires. Daily tasks include delivering presentations, overseeing training sessions, and providing continuous coaching and feedback to enhance the skills and performance of employees. The Process Trainer will also collaborate with different departments to update training materials and address any training-related issues. Qualifications Training Needs Analysis and New Hire Training skills Strong Presentation Skills and Communication abilities Analytical Skills Experience in creating and delivering training programs Excellent interpersonal skills and ability to work well with others Bachelor's degree in Education, Human Resources, Business or related field Minimum experience of 1 years as a process trainer Having relevant experience in BPO and have worked with any of these processess such as BFSI, Ecommerce, Consumer Durables, Travel and Hospitality industries. Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization focusing on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With over 15 years of experience, we operate in 9 locations across India. Our BPM delivery center in Navi Mumbai is known for its diversity and inclusivity, speaking and processing 13+ languages. We are committed to diversity, equity, and inclusivity as we continue to grow. Role Description Provide customer service to the higher studies aspirants who want to peruse their studies abroad Qualifications Customer Service and Lead Generation skills Strong Interpersonal Skills and Communication abilities Experience in BPO , Ed tech , Student Counselling / Lead generation Proven track record of meeting or exceeding targets Ability to work in a fast-paced, target-driven environment Knowledge of CRM systems Bachelor's degree in Business Administration or related field Show more Show less

Company Description FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. We focus on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience, we operate in 9 locations across India, including India’s first diverse and inclusive BPM workspace in Navi Mumbai. Certified as a women-owned diversity unit by WeConnect International, USA, our 3500+ family speaks and processes 13+ languages. We are committed to diversity, equity, and inclusivity as we continue to grow. Role Description This is a full-time on-site role for a Lead Qualification Specialist located in Hubli. The Lead Qualification Specialist will be responsible for identifying and qualifying potential leads through research and analysis. Day-to-day tasks include managing lead databases, reaching out to potential clients, assessing lead potential, and ensuring smooth communication between the marketing and sales teams. Qualifications Strong research, analysis, and data management skills Excellent communication and interpersonal skills Proficiency in CRM and lead management tools Ability to work independently and as part of a team Experience in sales, marketing, or related fields Strong organizational and time-management abilities Familiarity with the BPM industry is a plus Bachelor’s degree in Business, Marketing, or related field preferred Show more Show less

We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply. Key Responsibilities - Handle customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and English - Excellent communication and problem-solving skills - Ability to work in a day shift environment - 12th pass or equivalent qualification - Prior customer service experience is an added advantage - Ability to work in a fast-paced environment and adapt to changing priorities Salary ₹11,500 - ₹15,500 per month Job Type: Full-time Pay: ₹11,500.00 - ₹15,500.00 per month Benefits: Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person

We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply. Key Responsibilities - Handle customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and English - Excellent communication and problem-solving skills - Ability to work in a day shift environment - 12th pass or equivalent qualification - Prior customer service experience is an added advantage - Ability to work in a fast-paced environment and adapt to changing priorities Salary ₹11,500 - ₹15,500 per month Job Type: Full-time Pay: ₹11,500.00 - ₹15,500.00 per month Benefits: Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person

This is a full-time on-site role for an Operations Executive located in Udaipur. The Operations Key Responsibilities Oversee daily operations Managing and working delicately on BPO processes Analyze data Provide inputs Maintain service quality and ensure compliance with process KRAs & KPIs and company policies. Work on flexible rotational working hours About Company: In 2009, FiveS Digital started as a pure-play BPO company. Over the years, we expanded our horizons and entered the digital technology services domain. After 12+ years of providing quality business services, we have set ourselves as pioneers in the IT business solutions and services domain. We aim to provide an enhanced customer experience with omnichannel contact centers, data-driven intelligence, shared services, and digital transformation through process automation. And not just that, but also identify, design, execute, analyze, and improve business processes, ensuring you have stronger & streamlined back-office operations.

Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. The company focuses on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. FiveS Digital has a diverse and inclusive BPM workspace in Navi Mumbai, employing over 3500 people and certified as a women-owned diversity unit. The company is committed to diversity, equity, and inclusivity as it grows exponentially. Role Description This is a full-time on-site role for a Customer Service Specialist (Travel Specialist) located in Noida at FiveS Digital. The role involves providing information to customers related to their travel / hotel bookings. Qualifications Strong communication skills Experience in Travels / Hotels Process Ability to empathize and understand customer needs Excellent interpersonal skills Bachelor's degree

Company Description FiveS Digital is a technology-led Business Process Management organization focused on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. Established 15 years ago, we operate in 9 locations across India. This role will be transitioned into Managerial position supporting senior leadership. Role Description This is a full-time on-site role for an Assistant Manager Accounts based in Udaipur. The Assistant Manager Taxation & Accounts will handle day-to-day accounting tasks along with the GST compliances, handling GST audits, Direct taxation,, preparing financial statements, overseeing reconciliations, and ensuring compliance with accounting policies. The role involves coordinating with the finance team for budget preparation, financial analysis, and handling statutory audits. Qualifications Strong skills in managing GST compliances/Audits and Direct Taxation Proficiency in preparing financial statements and reports as per Accounting Standards Experience with accounting software and reconciling accounts Understanding of budgeting, financial analysis, and audits Excellent attention to detail and organizational skills Ability to work independently and collaboratively within a team Experience in the BPM industry is a plus Inter CA, certificate holder in GST compliances and masters degree in Accounting, Finance, or related field preferred

Looking For -: Quality Analyst (Data Annotation) Requirement - Excellent in Communication. Experienced - 1 Year Minimum Location - Udaipur, Rajesthan On Site. Salary - Depends on your interview. Looking for Immediate Joiner.