If You’ve Ever Questioned Why Things Are the Way They Are...You might be who we’re looking for. We're hiring first-principle thinkers, and dot-connectors who’ll help us expanding the next-gen AI-driven Customer Experience platform - CxFirst.ai. You might be right for this if:You’ve annoyed teachers by asking “why” too often.You diagram your thoughts when no one asks you to.You think GPT is cool — but you want to build the thing that comes after.You feel more alive during chaos than in structure. Ideal for:Final-year students or recent grads in engineering, design, analytics, or business – but we’re open to outliers from any background who can hustle, think, and build. What you'll work onWork directly with the product team. No fluff. No coffee runs.Solve real problems. Build real stuff. Learn at an insane pace. 📍 Location: Remote-friendly (bonus if you're in Bengaluru) ⏳ Duration: 6 months | Stipend: Yes 🎯 PPO/Full-time opportunities based on performance Send a line about how you think (not just your resume) to gourav.gangani@fivesdigital.comSubject: “I challenge the obvious.” or apply to this job post. Ready?Let’s break the pattern. #productinternship #startupjobs #voiceai #cx #productdesign #futureofwork #outlierswanted #customerexperience #CxFirst
Company Description FiveS Digital is a technology-led Business Process Management organization that prioritizes customer and community-centric approaches. With over 15 years of experience, we have expanded to 9 locations across India and speak and process 13+ languages. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive workspace, certified as a women-owned diversity unit by WeConnect International, USA. We offer key services in customer experience management, RPA/IPA-led digital transformation, and data annotation, among others, ensuring that our growth doesn't compromise our commitment to diversity, equity, and inclusivity. Role Description This is a full-time on-site role for a Customer Service Specialist based in Noida. The Customer Service Specialist will handle customer inquiries via phone and email, ensuring high levels of customer satisfaction. Daily tasks include troubleshooting issues, providing information about products and services, following up with customers, and maintaining detailed records of interactions. The role also involves collaborating with internal teams to resolve complex customer issues and improving overall customer experience. Qualifications Customer Support, Customer Service, and Customer Experience skills Proficiency in maintaining Customer Satisfaction and Phone Etiquette Excellent communication and interpersonal skills Ability to multitask and manage time effectively Experience in a similar role is preferred A Bachelor’s degree or equivalent education level Strong problem-solving skills and attention to detail Familiarity with CRM systems and practices is a plus Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization focused on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With a strong presence in 9 locations across India, we are committed to diversity, equity, and inclusivity. Our key verticals include customer experience (CX), digital transformation, and computer vision, ML, NLP solutions. Role Description This is a full-time outbound Sales Specialist role located in Bengaluru. The Sales Specialist will be responsible for outbound sales, customer service, lead generation, communication, and closing sales deals on-site. Qualifications Outbound Sales and Lead Generation skills Excellent Communication skills Sales experience in relevant industries preference will be given for real-estate or B2B sales experience Excellent interpersonal and negotiation skills Ability to work in a fast-paced environment Bachelor's degree in Business Administration or related field Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. We specialize in Customer Experience, Our organization has been operating for 15 years, with a presence in 9 locations across India. Role Description Multiple full-time on-site role located in Noida, Mumbai, Bangalore ,Udaipur for a Process Trainers. The Process Trainer will be responsible for conducting training needs analysis, delivering new hire training, and developing and presenting training content. The role also involves evaluating training effectiveness and collaborating with various departments to ensure training programs align with business objectives. Qualifications Training Needs Analysis and New Hire Training skills Strong Presentation Skills and Communication skills Analytical Skills to assess training effectiveness and identify areas for improvement Ability to work collaboratively with cross-functional teams Relevant experience in training and development(4-5 yrs) Bachelor's degree in Education, Human Resources, Business, or a related field Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization focused on customer experience, RPA/IPA-driven digital transformation, and computer vision/ML/NLP. Established 15 years ago, we operate in 9 locations across India, with our Navi Mumbai center being the first diverse and inclusive BPM workspace in India. With a team of over 3500 members, we manage services in 13+ languages and are certified as a women-owned, diversity unit by WeConnect International, USA. Our core verticals include e-commerce/retail, healthcare, and BFSI businesses. Role Description This is a full-time, on-site role located in Jamshedpur for a Customer Support Executive. The Customer Support Executive will handle day-to-day customer interactions, providing online and technical support to ensure customer satisfaction. This role includes managing customer inquiries, resolving issues, and maintaining high service standards. The executive will be part of a dynamic team dedicated to delivering exceptional customer service Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. We specialize in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience, we operate in 9 locations across India, including an inclusive BPM delivery center in Noida. We support over 13 languages and have a diverse team of more than 3,500 members. Certified as a women-owned, diversity unit by WeConnect International, USA, we are committed to diversity, equity, and inclusivity. Role Description This is a full-time on-site role for a Process Trainer located in Noida (NCR). The Process Trainer will conduct training needs analysis and develop effective training programs for new hires. Daily tasks include delivering presentations, overseeing training sessions, and providing continuous coaching and feedback to enhance the skills and performance of employees. The Process Trainer will also collaborate with different departments to update training materials and address any training-related issues. Qualifications Training Needs Analysis and New Hire Training skills Strong Presentation Skills and Communication abilities Analytical Skills Experience in creating and delivering training programs Excellent interpersonal skills and ability to work well with others Bachelor's degree in Education, Human Resources, Business or related field Minimum experience of 1 years as a process trainer Having relevant experience in BPO and have worked with any of these processess such as BFSI, Ecommerce, Consumer Durables, Travel and Hospitality industries. Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization focusing on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With over 15 years of experience, we operate in 9 locations across India. Our BPM delivery center in Navi Mumbai is known for its diversity and inclusivity, speaking and processing 13+ languages. We are committed to diversity, equity, and inclusivity as we continue to grow. Role Description Provide customer service to the higher studies aspirants who want to peruse their studies abroad Qualifications Customer Service and Lead Generation skills Strong Interpersonal Skills and Communication abilities Experience in BPO , Ed tech , Student Counselling / Lead generation Proven track record of meeting or exceeding targets Ability to work in a fast-paced, target-driven environment Knowledge of CRM systems Bachelor's degree in Business Administration or related field Show more Show less
Company Description FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. We focus on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience, we operate in 9 locations across India, including India’s first diverse and inclusive BPM workspace in Navi Mumbai. Certified as a women-owned diversity unit by WeConnect International, USA, our 3500+ family speaks and processes 13+ languages. We are committed to diversity, equity, and inclusivity as we continue to grow. Role Description This is a full-time on-site role for a Lead Qualification Specialist located in Hubli. The Lead Qualification Specialist will be responsible for identifying and qualifying potential leads through research and analysis. Day-to-day tasks include managing lead databases, reaching out to potential clients, assessing lead potential, and ensuring smooth communication between the marketing and sales teams. Qualifications Strong research, analysis, and data management skills Excellent communication and interpersonal skills Proficiency in CRM and lead management tools Ability to work independently and as part of a team Experience in sales, marketing, or related fields Strong organizational and time-management abilities Familiarity with the BPM industry is a plus Bachelor’s degree in Business, Marketing, or related field preferred Show more Show less
We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply. Key Responsibilities - Handle customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and English - Excellent communication and problem-solving skills - Ability to work in a day shift environment - 12th pass or equivalent qualification - Prior customer service experience is an added advantage - Ability to work in a fast-paced environment and adapt to changing priorities Salary ₹11,500 - ₹15,500 per month Job Type: Full-time Pay: ₹11,500.00 - ₹15,500.00 per month Benefits: Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply. Key Responsibilities - Handle customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and English - Excellent communication and problem-solving skills - Ability to work in a day shift environment - 12th pass or equivalent qualification - Prior customer service experience is an added advantage - Ability to work in a fast-paced environment and adapt to changing priorities Salary ₹11,500 - ₹15,500 per month Job Type: Full-time Pay: ₹11,500.00 - ₹15,500.00 per month Benefits: Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
This is a full-time on-site role for an Operations Executive located in Udaipur. The Operations Key Responsibilities Oversee daily operations Managing and working delicately on BPO processes Analyze data Provide inputs Maintain service quality and ensure compliance with process KRAs & KPIs and company policies. Work on flexible rotational working hours About Company: In 2009, FiveS Digital started as a pure-play BPO company. Over the years, we expanded our horizons and entered the digital technology services domain. After 12+ years of providing quality business services, we have set ourselves as pioneers in the IT business solutions and services domain. We aim to provide an enhanced customer experience with omnichannel contact centers, data-driven intelligence, shared services, and digital transformation through process automation. And not just that, but also identify, design, execute, analyze, and improve business processes, ensuring you have stronger & streamlined back-office operations.
Company Description FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. The company focuses on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. FiveS Digital has a diverse and inclusive BPM workspace in Navi Mumbai, employing over 3500 people and certified as a women-owned diversity unit. The company is committed to diversity, equity, and inclusivity as it grows exponentially. Role Description This is a full-time on-site role for a Customer Service Specialist (Travel Specialist) located in Noida at FiveS Digital. The role involves providing information to customers related to their travel / hotel bookings. Qualifications Strong communication skills Experience in Travels / Hotels Process Ability to empathize and understand customer needs Excellent interpersonal skills Bachelor's degree
Company Description FiveS Digital is a technology-led Business Process Management organization focused on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. Established 15 years ago, we operate in 9 locations across India. This role will be transitioned into Managerial position supporting senior leadership. Role Description This is a full-time on-site role for an Assistant Manager Accounts based in Udaipur. The Assistant Manager Taxation & Accounts will handle day-to-day accounting tasks along with the GST compliances, handling GST audits, Direct taxation,, preparing financial statements, overseeing reconciliations, and ensuring compliance with accounting policies. The role involves coordinating with the finance team for budget preparation, financial analysis, and handling statutory audits. Qualifications Strong skills in managing GST compliances/Audits and Direct Taxation Proficiency in preparing financial statements and reports as per Accounting Standards Experience with accounting software and reconciling accounts Understanding of budgeting, financial analysis, and audits Excellent attention to detail and organizational skills Ability to work independently and collaboratively within a team Experience in the BPM industry is a plus Inter CA, certificate holder in GST compliances and masters degree in Accounting, Finance, or related field preferred
Looking For -: Quality Analyst (Data Annotation) Requirement - Excellent in Communication. Experienced - 1 Year Minimum Location - Udaipur, Rajesthan On Site. Salary - Depends on your interview. Looking for Immediate Joiner.
Company Description FiveS Digital is a technology-led Business Process Management (BPM) organization with a focus on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With 15 years of experience, we operate in 9 locations across India and have a diverse and inclusive workforce of over 3500 employees. Our Navi Mumbai BPM delivery center is India's first diverse and inclusive BPM workspace. We are certified as a women-owned diversity unit by WeConnect International, USA. We focus on the e-commerce/retail, healthcare, and BFSI sectors, providing solutions that enhance customer experience and drive digital transformation. Role Description This is a full-time on-site role for a Human Resources Intern based in Hubli. The Human Resources Intern will assist with day-to-day HR tasks, including HR management, developing and implementing HR policies, managing employee benefits, and personnel management. The intern will also support the HR team in various administrative tasks and participate in HR projects to enhance employee engagement and company culture. Qualifications Knowledge of Human Resources (HR) and HR Management Understanding of HR Policies and Employee Benefits Skills in Personnel Management Excellent communication and interpersonal skills Ability to work independently and in a team Pursuing or completed a degree in Human Resources, Business Administration, or a related field
As a Human Resources Intern at FiveS Digital, you will be responsible for assisting with various HR tasks to support the HR team in Hubli. Your role will involve contributing to the management of HR functions, development and implementation of HR policies, handling employee benefits, and personnel management. Additionally, you will collaborate with the team on administrative tasks and participate in projects aimed at enhancing employee engagement and fostering a positive company culture. To excel in this role, you should have a solid understanding of Human Resources, HR Management, and familiarity with HR policies and employee benefits. Your skills in personnel management will be crucial to effectively support the HR team. Strong communication and interpersonal abilities are essential for successful collaboration within the team and with employees. Whether working independently or as part of a team, your proactive approach and willingness to learn will be valuable assets in this role. Ideally, you are pursuing or have completed a degree in Human Resources, Business Administration, or a related field. If you are looking to gain practical experience in HR within a dynamic and inclusive workplace, this internship opportunity at FiveS Digital in Hubli could be an excellent fit for you.,
Hello Connections :-- We have openings for the Support Staff for the Multiple profiles. BPO Background should be Mandatory. * Operations Team Leda. * Quality Analyst. * Process Trainer. Requirements :- * Good Communication Skills * 1 Year Minimum Experience * Graduation is Mandatory Locations :- * Udaipur. * Noida. * Bangalore. * Kochi. * Hubli. * Jamshedpur. * Navi Mumbai. * Hyderabad. Salary Structure :- * As Per Market Standard Timings :- * 24/7 Rotational Shift timing Work From Office/On Site Reporting..........
As a Customer Support Representative at our company, you will be responsible for handling customer inquiries and resolving issues through email and chat support. Your main duties will include providing product information, addressing order-related issues, and ensuring customer concerns are promptly resolved. Utilizing your problem-solving skills, you will be expected to tackle complex customer issues efficiently. Collaboration with internal teams will be essential in resolving customer complaints effectively. Your role will also involve aiming to achieve productivity and quality targets set by the company to ensure the highest level of customer satisfaction. Our company, FiveS Digital, initially established as a BPO company in 2009, has diversified into digital technology services over the years. With over 12 years of experience in delivering top-notch business services, we have earned a reputation as pioneers in the IT business solutions and services sector. At FiveS Digital, we are committed to enhancing the customer experience through omnichannel contact centers, data-driven intelligence, shared services, and digital transformation via process automation. We focus not only on identifying, designing, executing, and analyzing business processes but also on continuously improving them to ensure robust and streamlined back-office operations.,
Company Description FiveS Digital is a technology-led Business Process Management organization with a strong customer-centric approach. Operating for 15 years, we have a presence in 9 locations across India, with a diverse and inclusive BPM workspace in Navi Mumbai. Our key focus areas include Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP solutions. Role Description This is a full-time on-site role for a Team Lead in Accounts & Taxation located in Udaipur. The Team Lead will be responsible for managing accounts, taxation processes, and leading a team to ensure effective financial operations for the organization. Qualifications Analytical Skills, accounting policies and year ending entries accounts finalization and p&l analysis Experience in GST returns filing and reconciliation with knowledge on recent amendments Independtly handling direct and indirect taxes team Knowledge of tax laws and regulations Professional certification in accounting or taxation is a plus
You will be joining FiveS Digital, a technology-led Business Process Management organization that prioritizes customer satisfaction. With 15 years of experience and presence in 9 locations in India, our workspace in Navi Mumbai is known for its diversity and inclusivity. Our core focus areas include enhancing Customer Experience, driving digital transformation through RPA/IPA, and implementing Computer Vision/ML/NLP solutions. As a Team Lead in Accounts & Taxation based in Udaipur, you will play a vital role in managing accounting and taxation processes. Your responsibilities will include overseeing financial operations and leading a team to ensure efficiency and accuracy in financial matters. To excel in this role, you should possess strong analytical skills and have a deep understanding of accounting policies and year-end entries. Experience in accounts finalization, P&L analysis, GST returns filing, and reconciliation is essential. Additionally, you must be capable of independently managing direct and indirect tax matters while staying updated on tax laws and regulations. A professional certification in accounting or taxation would be advantageous. Join us at FiveS Digital and contribute to our commitment to excellence in Accounts & Taxation!,