375 Pnl Management Jobs - Page 3

Role & responsibilities: Operational Leadership Oversee daily operations across multiple eye hospital branches within the assigned region. Ensure adherence to clinical protocols, service standards, and regulatory compliance. Monitor and improve operational efficiency, patient throughput, and service quality. Strategic Planning & Execution Develop and execute regional business strategies aligned with organizational goals. Identify opportunities for growth, outreach programs, and new service lines. Financial & P&L Management Take full ownership of the regional Profit & Loss (P&L) performance. Drive revenue generation while managing operational costs to ensure profitability. Prepare and monitor budgets, analyze financial performance, and implement cost-control measures. Evaluate ROI for new projects, equipment, and service expansions. Team Leadership & Development Lead and mentor cross-functional teams including medical, nursing, and administrative staff. Foster a performance-driven culture with clear KPIs and accountability. Oversee recruitment, training, and succession planning. Patient Care & Experience Ensure high standards of patient care, safety, and satisfaction across all branches. Address escalated patient concerns promptly and effectively. Promote a culture of empathy and excellence in service delivery. Compliance & Quality Assurance Ensure hospitals comply with NABH, ISO, and other applicable standards. Conduct regular audits and drive continuous quality improvement initiatives. Stakeholder & Community Engagement Coordinate with senior leadership, local health authorities, vendors, and partners. Represent the organization in CSR activities, eye camps, and community outreach programs. Technology & Innovation Champion the adoption of digital tools such as EMR systems and tele-ophthalmology platforms. Encourage innovation in patient care and administrative processes to enhance efficiency and accessibility. Qualification: Bachelors degree in Business Administration, Healthcare Management, or related field. MBA / MHA (preferred). Proven experience in hospital management, preferably in ophthalmology or multi-specialty healthcare. Strong leadership, decision-making, and analytical skills. Excellent communication and interpersonal skills. Ability to travel within the region frequently. Interested can contact on 9100223452 or madhu.n@maxivision.in

Strategic Leadership and Hospital Operations Lead and manage the daily operations of the hospital, ensuring alignment with the hospitals mission, vision, and strategic objectives. Develop and execute operational strategies to improve hospital performance, patient care, and efficiency across all departments. Ensure effective implementation of operational plans, including resource allocation, patient care standards, and capacity management. Collaborate with senior leadership to set long-term goals for the hospital, focusing on growth, operational excellence, and the expansion of services. 2. Financial Management and Budget Oversight Develop, manage, and monitor the hospital’s budget to ensure financial health while maintaining high standards of patient care. Identify opportunities to improve cost efficiencies, reduce waste, and optimize resource utilization across all hospital departments. Oversee financial performance and provide regular reports to senior leadership on revenue, expenses, and overall financial status. Ensure that financial goals are met without compromising patient care or quality standards. 3. Patient Care and Experience Management Ensure the hospital delivers high-quality, compassionate, and patient-centered care across all departments. Monitor patient satisfaction and quality metrics, implementing initiatives to improve the patient experience and care outcomes. Work closely with clinical teams to ensure that patient care protocols, standards, and safety measures are maintained at the highest level. Foster a patient-first culture within the hospital, encouraging feedback and taking proactive steps to address concerns and improve satisfaction. 4. Team Leadership and Staff Development Lead, mentor, and manage department heads and senior operational staff, promoting teamwork, accountability, and a culture of excellence. Work with the Human Resources department to recruit, retain, and develop top-tier talent across clinical and administrative functions. Conduct regular performance reviews, provide coaching and development opportunities, and ensure effective succession planning. Create and maintain an environment of collaboration, ensuring that hospital teams work effectively together to meet organizational goals. 5. Regulatory Compliance and Quality Assurance Ensure the hospital adheres to all regulatory requirements, healthcare laws, and accreditation standards (e.g., NABH, JCI). Monitor and enforce compliance with clinical protocols, hospital policies, patient safety standards, and industry regulations. Lead efforts to improve quality assurance and patient safety practices, promoting continuous monitoring and quality improvement initiatives. Conduct regular audits, reviews, and assessments to identify areas for improvement and ensure compliance across all departments. 6. Facility Management and Infrastructure Oversee the management of hospital facilities, ensuring that the infrastructure, medical equipment, and physical space meet the operational needs of the hospital. Collaborate with facilities management to ensure that the hospital environment is safe, clean, and conducive to patient recovery and staff efficiency. Ensure the timely maintenance and upgrading of medical equipment, technology systems, and physical infrastructure as needed. Plan and manage hospital space utilization and expansion projects to accommodate patient demand and future growth. 7. Collaboration and Stakeholder Management Work closely with key stakeholders, including physicians, clinical staff, administrative teams, and external partners, to ensure smooth operations and effective communication. Foster strong relationships with external stakeholders such as regulatory bodies, insurance companies, vendors, and suppliers. Act as a liaison between the hospital and community organizations, government agencies, and industry associations, representing the hospital’s interests in key forums and collaborations. Build and maintain partnerships with academic institutions, healthcare providers, and other organizations to enhance hospital services and expand its network. 8. Technology Integration and Data-Driven Decision Making Lead the implementation and optimization of hospital information systems, including Electronic Health Records (EHR) and Hospital Information Management Systems (HIMS). Utilize data analytics to monitor hospital performance, improve operational efficiencies, and drive improvements in patient care. Oversee the integration of new healthcare technologies, digital health solutions, and telemedicine platforms to enhance service delivery and patient satisfaction. Work with IT and clinical teams to troubleshoot and resolve any issues related to hospital management systems, ensuring smooth daily operations. 9. Emergency Preparedness and Risk Management Lead efforts to develop and implement emergency preparedness and disaster recovery plans for the hospital, ensuring the hospital can respond effectively to crises. Monitor and manage hospital risk management practices, ensuring that patient and staff safety is prioritized. Lead efforts to prevent medical errors, accidents, and other incidents through the implementation of risk mitigation strategies and safety protocols. 10. Continuous Improvement and Innovation Drive innovation in hospital operations, exploring new ways to enhance operational efficiency, patient care, and staff performance. Stay abreast of healthcare industry trends, best practices, and technological advancements, incorporating new ideas into hospital operations as appropriate. Promote a culture of continuous improvement, encouraging feedback from staff and patients, and using that feedback to guide operational decisions. Lead the development of new services or specialties within the hospital, expanding its capabilities and ensuring it remains competitive in the healthcare market.

Roles and Responsibilities : Manage daily restaurant operations, ensuring efficient service delivery and customer satisfaction. Oversee kitchen staff, including menu planning, food preparation, and presentation. Analyze sales data to optimize inventory levels, reduce waste, and improve profitability. Ensure compliance with health and safety regulations, maintaining a clean and hygienic environment. Job Requirements : 5-10 years of experience in QSR or hotel/restaurant management. Strong knowledge of food costing, P&L management, and menu planning. Proven track record in managing high-volume kitchens with multiple outlets.

Finance Controller Location-Kolkata Designation-Finance Controller Experience-8-15 Years Key Responsibilities Finance and Accounting Work with a team to ensure book keeping is completely accurate and up to date, and P&L, cash flow statement and balance sheet as well as weekly reports are prepared in a timely manner. Forecasting and PlanningDrive the financial and strategic planning of the business with the CEO & leadership teamRegulatory ComplianceEnsure all tax, statutory and regulatory compliance is met in time and full Stakeholder ManagementWork with multiple stakeholders, including investors, vendors, employees and banks to manage relations to grow the company Working Capital ManagementManage cash flows to ensure that working capital days are optimized, working capital is efficiently used and funds are allocated to the highest priority and highest contribution activities Business GrowthUse financial controls and planning as a mechanism to incentivize business growth and work with key leaders in the company to achieve targets Qualifications and Experience CA/ICWA Degree is a must Proven experience (at least 4-5 years) in financial planning or finance controller role Strong analytical skills and proficiency in forecasting, risk assessment, and P&L management Excellent communication and interpersonal skills for effective coordination with cross-functional teams and external partners Solid understanding of regulatory and compliance requirements Ability to work in a fast-paced environment and adapt to changing priorities of startup Detail-oriented and able to maintain accuracy while managing multiple tasks Proficiency in relevant software and tools for financial analysis and reporting Strong business acumen with desire to grow business and achieve goals Added Advantage Engineering Construction Companies Experience EPC Sector Experience

Role & responsibilities Weekly & monthly PL preparation Strong understanding of Financials reporting, ecommerce revenue model. End to end ownership of Business P&L Focus on B2C Revenue Accounting including the month-end closing process, reconciliations, and related reporting. Accounting of unearned and unbilled revenue, proper tracking. Participating in all aspects of the revenue month-end close process, including creating journal entries, performing reconciliations, and reporting. Check for compliance and proper revenue recognition in accordance within AS and any related guidance. Perform preliminary contract analysis review and prepare related revenue schedules. Maintain documentation for all audit and compliance work. Research revenue accounting guidance as needed and prepare accounting memos and contract summaries to document appropriate accounting treatment Co-ordination with Revenue Manager/ Business on Judgemental deals and missing information Participate in technical interpretation of revenue recognition on key agreements Detailed Margin analysis on monthly basis for each item, LoB, distributor and present this to respective sales leader for review and corrective actions (if any) Lead month/periodic closing process along adequate, prudent expenses accrual, review of actual results for COGS and & SG&A. Interaction with auditor, proper follow up and timely closer. Preferred candidate profile B.com and MBA-finance / CA - Inter 2 5 years experience in Finance. (Especially in E-Commence Industry) Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Hands-on ERP – Microsoft BC Hands on GST & TDS Tax Compliance Good Communication Skills. Expert command of MS Office (Excel, Word) Proactively questions current practices, and ability to identify root cause and corrective actions and drive improvements. Strong and Financial acumen and good problem solving and analytical skills a must. Along proactive business support & partnering skills

Category Head Will be responsible for the category P&L and drive the business growth within their category. He / She will coordinate and collaborate with external business stakeholders (brands associated to the business unit) and internal stakeholders (In-Stock Managers, Vendor Managers, Inventory, Logistics, Marketing, Finance, etc.). The Category Manager will have end-to-end responsibility of the customer experience, category assortment, design targeted promotions, and managing partners including sellers and brands. He / She will anticipate customer needs, incorporate them into the functional road map and enhance the customer experience. Top Deliverables: • Design and execute the business strategy for the category in terms of products, assortment, vendors, and customer needs in alignment with the mid & long-term growth plan of the category and organisation. • Lead the P&L for the category and ensure key metrics for the brands/products are being maintained as per pricing, discounting, gross margin, RGM, contribution margins, etc. • Manage in-stock and vendor managers to identify strategic partners, negotiate terms of trade and payment to suppliers and customers. • Work closely with and influence cross-functional teams, senior stakeholders, external brands, and partners to establish long-term business strategies with regular review of short-term performance. Must Have Attributes: • 10+ years of experience with relevant exposure in e-commerce/ related fields, pricing, retail buying & management and demand generation. • Experience in leading a category, key account management, negotiations, drafting category management strategies for high growth. • Excellent understanding of sales data analytics and technology levers for sales enablement. • Excellent communication & negotiation skills with the ability to influence multiple stakeholders positively to achieve desired business goals. • Strong interpersonal skills and analytical bent of mind with demonstrated ability to work autonomously in a highly demanding and ambiguous environment. • Strong attention to detail and an ability to step back and think holistically. • Strong cross-functional collaboration capability and business acumen. • Post Graduate Degree with a Master's in Business Administration. Good to Have Attributes: • Experience working in a promoter driven organisation

Hiring: Zonal Manager Vadodara | Magicbricks We’re looking for a high-performing Zonal Manager to lead B2B sales and drive revenue growth in Vadodara. Profile Criteria: Experience: Minimum 7 years in B2B direct sales with proven revenue generation and team leadership experience Team Handling: Must have led a sales team Age: Up to 35 years Gender: Male candidates preferred Key Responsibilities: Client Acquisition & Retention: Acquire new corporate clients and retain existing ones within the assigned region. Drive strategies to exceed sales and revenue targets. Team Leadership: Lead, motivate, and manage a high-performing sales team to meet individual and team KPIs. Relationship Management: Build long-term client relationships and tailor pitches as per client requirements. Brand Promotion: Represent and promote Magicbricks' mission and values across the market. Revenue Collection: Ensure timely collection of payments and adherence to financial targets. Market Intelligence: Provide insights on competition, market trends, and client feedback to fine-tune strategies. Client Engagement: Regularly connect with clients to ensure satisfaction and proactively address concerns. Compliance: Follow internal sales processes and uphold the highest standards of business ethics. Strategic Planning: Identify growth opportunities and implement plans to boost market share and revenue. Skills & Experience: Sales Drive: Strong sales acumen with consistent target achievement B2B Expertise: Solid background in B2B direct field sales; real estate sector exposure is a plus Team Management: Experience in leading and mentoring sales teams Follow-Up: Proactive with excellent follow-up and client engagement skills Communication: Strong written and verbal communication; confident in CXO-level presentations Pressure Handling: Resilient under pressure with an analytical and problem-solving mindset Customer Orientation: Deep customer focus with a solution-driven approach Let me know if you want this in flyer, poster, or LinkedIn format.

Position: Enterprise Sales Manager Minimum Experience: 7 Years Location: Chennai Job Description: We are looking for a seasoned Enterprise Sales professional with a minimum of 7 years of experience in handling large accounts and high-value ticket size sales . The ideal candidate should have a proven track record in B2B/Enterprise sales , driving revenue growth through strategic account management, consultative selling, and relationship building with CXOs and decision-makers. Key Responsibilities: Drive enterprise-level sales with large corporates and key accounts. Build and manage a strong sales pipeline of high-ticket clients. Identify client needs and provide tailored solutions aligned with business goals. Maintain long-term client relationships and ensure customer success. Collaborate with internal teams for solution design, pricing, and delivery. Requirements: Minimum 7 years of experience in Enterprise/B2B Sales. Experience in managing large accounts and complex deal cycles . Strong negotiation and stakeholder management skills. Excellent communication and presentation abilities. Let me know if you want to customize it for a particular industry like IT, Real Estate, SaaS, or BFSI.

Position: Operation Manager(T3 And T4) Location: Bangalore Required Experience: With 7 - 10 years prior industry related business development experience Job Role: • Assist City Head in analyzing, identifying, and recommending solutions to problem statements, basis data analytics, trends, and the P&L of the region.• Track the AOP numbers and share insights for business/Operations development.• Work closely with the business leaders in understanding the requirements of their functions.• Create dashboards using MS excel, present the findings to the management and identify areas of improvement.• Identify market trends and opportunities for business growth. Preferred: Experience in Analytics and data presentation. Excellent MS excel /BI skills. Must have prior experience in online operation and online business development. New online stores development and Store Partners on boarding experience Willing to work 6 days a week and willing to travel to different locations ( Ananthpur, Selam, Erode, Tumkur, Kadapa and Tirupathi) The Sitting Location will be in Bangalore.

Lead the company's vision, mission, and strategic goals. Responsible for the P&L of the organisation Lead product, sales, operations, compliance functions Maximize revenue along with brand visibility Required Candidate profile 18+ yrs exp in manufacturing sector, incl 10+ yrs in leadership roles with P&L responsibility. Exp in B2B sector, US/Europe market exposure desirable. Job location - South India

* Strategize Growth: Create & implement innovative strategies to boost e-com revenue and scale operations. * Ad Campaign Management: Lead and optimize high-budget ad campaigns on various platforms to achieve maximum ROI. * Data-Driven Decision Making

JOB DESCRIPTION REVENUE LEAD About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its customers with access to a broad range of high-quality storefronts at compelling price points. What will you be doing Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster Ensure collection of accounts receivable/outstanding amount from portfolio clients Resolve issues arising between property owners, customers & internal stakeholders Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business. Key Performance Indicators Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Cx / Gx metrics Required Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email writing) Good negotiation skills Analytical ability Who are we looking for 2 to 7 years of experience Relevant experience in operations handling, key accounts handling Experience in the hospitality and/or travel industry would be an added advantage. Interested candidates can apply by sharing the following details: Updated CV/Resume Current CTC Notice Period Current Location Please share your details at +91 6203789764 or reply to this message.

JOB DESCRIPTION REVENUE LEAD About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its customers with access to a broad range of high-quality storefronts at compelling price points. What will you be doing Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster Ensure collection of accounts receivable/outstanding amount from portfolio clients Resolve issues arising between property owners, customers & internal stakeholders Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business. Key Performance Indicators Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Cx / Gx metrics Required Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email writing) Good negotiation skills Analytical ability Who are we looking for 2 to 7 years of experience Relevant experience in operations handling, key accounts handling Experience in the hospitality and/or travel industry would be an added advantage. Interested candidates can apply by sharing the following details:Updated CV/Resume Current CTC Notice Period Current Location Please share your details at +91 6203789764 or reply to this message.

Job Title : Category Manager/Sr. Manager Location: Bangalore | Work from Office Employment Type: Full-Time Roles & Responsibilities: Developing and managing the assigned category(s) and scale it to the next level. Cross functional coordination with the internal teams and ensuring high performance. Own the category performance, analyze business data, and identify areas for improvement. Revenue Management as per business projection, achieve the GMV numbers. Liaison with multiple stakeholders like - Concierge, Product, Marketing, Operations and finance to execute daily operations/tasks & ensure seamless patient experience. Ensuring the overall category performance condition-wise. Job Requirements: 4+ years of relevant experience in category management (preferably in Healthcare or Heathtech company) Willingness & enthusiasm to build from the ground up. Extremely data-driven and result oriented, think out of the box to bring extreme value for excellent patient experience. Excellent problem-solving & communication skills. Fair understanding and skills to develop unstructured demand channels and balance with supply. Ability to build relationships with stakeholders, negotiation and deal closing

Role & responsibilities Collaborate and strategize to develop short term & long term operational plan for achieving the brand objectives Ensure all sales, operational & customer KPIs are met as per the defined targets Analyse market trends, competition and devise programmes to improve overall revenue, product, promotions & services Set strategic goals for operational efficiency and increased productivity Identify opportunities for growth in every market, plan marketing activations in collaboration with the marketing team and achieve the P&L Objectives. NSO New store opening . Collaborate with the BD team to identify, present and execute NSO openings as per defined targets Deliver highest standards of customer service as per the brand definition Build a two way communication channel with the team and nurture an ownership environment with emphasis on motivation, inclusion and teamwork. Closely partner with all the cross functional teams, external partners, and vendors to make decisions regarding efficiency in operational activity and achievement of strategic goals. Comply with all health and safety regulations. Works with Area Coaches & RGMs to develop restaurant-specific Annual Operating Plans Identifies new locations for PH and suggest viable operational plans. Conceptualizes and runs in house programs to drive sales & transactions growth. Preferred candidate profile Well versed with multiple operational functions and principles, including finance, customer service, production, and employee management Proven ability to plan and manage operational process for maximum efficiency and productivity Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands Strong working knowledge of industry regulations and legislative guidelines Strong drive for results and ability to self-manage

Role & responsibilities Collaborate and strategize to develop short term & long term operational plan for achieving the brand objectives Ensure all sales, operational & customer KPIs are met as per the defined targets Analyse market trends, competition and devise programmes to improve overall revenue, product, promotions & services Set strategic goals for operational efficiency and increased productivity Identify opportunities for growth in every market, plan marketing activations in collaboration with the marketing team and achieve the P&L Objectives. NSO New store opening. Collaborate with the BD team to identify, present and execute NSO openings as per defined targets Deliver highest standards of customer service as per the brand definition Build a two way communication channel with the team and nurture an ownership environment with emphasis on motivation, inclusion and teamwork. Closely partner with all the cross functional teams, external partners, and vendors to make decisions regarding efficiency in operational activity and achievement of strategic goals. Comply with all health and safety regulations. Works with Area Coaches & RGMs to develop restaurant-specific Annual Operating Plans Identifies new locations for PH and suggest viable operational plans. Conceptualizes and runs in house programs to drive sales & transactions growth. Preferred candidate profile Well versed with multiple operational functions and principles, including finance, customer service, production, and employee management Proven ability to plan and manage operational process for maximum efficiency and productivity Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands Strong working knowledge of industry regulations and legislative guidelines Strong drive for results and ability to self-manage

Job Description: Category Head - Chemist Box Private Limited About Chemist Box Private Limited: Chemist Box Private Limited, a prominent multi-outlet retail pharmacy chain in Bihar, With 13-14 physical stores with massive expansion plan. Position: Category Head Location: Patna, Bihar Job Summary: We are looking for a Category Head to manage a group or non-medicine category of products for our company. You will be the one responsible for the pricing and overall promotion of a product category to maximize consumer appeal. Relationships with vendors and product range management will also be part of your duties. An excellent category manager must have extensive experience in understanding consumer needs and the retail environment. They must have a commercial mindset and full comprehension of marketing and sales principles. Exceptional communication skills are also key for category managers. The goal is to increase sales and profitability of non-medicine businesses to drive sustainable growth. Responsibilities: 1. Category Management - Own end-to-end responsibility of Category Management across F&B space, including creating the vision for the category, planning and execution - Identifying and develop Target Sector, Target Customer, Category Outline, Products & Brands, Differentiation Strategies and promoting Innovation to keep the category relevant and refreshed. - Competition and alternate channels mapping: Sorting & identifying the fast moving product thus increasing the sales. - Develop and Own Monthly Category Analysis Report. - Overall responsibility is to optimize sales along with accountability of Pricing, Promotion, Margin & Inventory Control. 2. Merchandising - Develop and implement placement and planogram strategies that improve category turnover. - Plan and develop merchandising strategies - Analyze sales figures & anticipate product needs and plan product ranges/stock - Collaborate with buyers for timely & quality supplies - Produce layout plans for sales and merchandise planning - Forecast profits/sales and plan budgets (OTB) - Monitor stock movement to machines and sales 3. New Product Development - Create Product Strategy in line with Business Plan and backed with strong Customer & Market insights and Need Gap Analysis to create Customer as well as Enterprise Value - Create strong funnel for new product development and incremental improvements - Work collaboratively with cross-functional team including Sales & BD, Operations, Products & Solutions, Procurement, and Finance to develop and implement product strategies seamlessly. Branding (Static & Digital) - Responsible for growing Branding Business Line for Vendiman. - Responsible for Creating strong funnel of prospects and brand relationships for maximizing our branding space and branding revenue; both static and Digital. - Develop & implement solutions in close collaboration with cross-functional teams and prospects Manage Promotion - Develop and implement promotional plans that bring excitement among consumers and incremental sales. 4. Customer Complaints - Gain insights into Customer feedback to provide solutions and take quick corrective actions where needed. 5. Vendor Management - Vendor Evaluation, Selection and Commercial Negotiations for Price, Margins, Credit Terms, Delivery lead time, Returns, Stock Management, Product Quality and Overall Service - Establish collaborative retailer/supplier relationships to maximize income/terms/discounts & improve sales and profitability of category. - Conduct business review with vendors to achieve mutual profitable goals. Requirements and skills: - 5-7 years of quality experience in Category Management preferably in FMCG, F&B space. - Have good exposure to managing end-to-end lifecycle of new product development. - Consumer Centricity and Growth & Entrepreneurial Mindset - Commercial Awareness and familiarity with Market Research, Competition and Analytics. - Derive insights from Market as well as Data and use the same for Product Development, Improvements and Iterations - Ability to Multi-Task and Prioritize - Ability to collaborate - Hand-on approach, result focus and Go-getter - Self-starter and Innovation - Eye to Detailing - Curiosity & Creativity - Numerical & Analytical Ability - Excellent verbal and written communications skills - Strong listening, presentation and decision-making skills Salary: 15 lacs to 20 lacs

Job description Company Description Hopcharge is a company based in Gurugram focused on building a better, sustainable, and alternative energy and mobility future. They provide the world's first Grid-Free Energy subscription for electric vehicles to help build the EV ecosystem. Role Description The job profile of a Sales Team Lead in both B2B (Business-to-Business) and B2C (Business-to-Consumer) is based out of the Gurugram office, typically involves leading and managing the sales efforts of a company to achieve growth, profitability, and customer satisfaction. The role often requires a strategic approach to sales operations, relationship management, and cross-functional coordination. Key Responsibilities Sales Strategy Development Client Acquisition and Relationship Management (B2B/B2C) Team Leadership & Training Business Development & Market Expansion Sales Forecasting & Reporting Pricing, Contracts, and Negotiations Cross-Functional Collaboration P&L Management S Qualifications Proven track record of meeting sales targets and managing clients Ability to lead and motivate a team Knowledge of the EV industry and sustainable energy practices is a plus Bachelor's degree in Business Administration, Sales, Marketing, or related field Proven experience in leading B2B and B2C sales teams, with a strong understanding of the sales cycle in both sectors Demonstrated ability to lead and inspire teams toward achieving sales targets Strong verbal and written communication skills for internal coordination and external client relations. Capable of addressing challenges with innovative solutions to meet sales and client objectives Proficiency with CRM systems, sales automation tools, and business analytics platforms Expertise in negotiating large, complex deals with corporate clients and high-value consumers Market Research and Analysis Identify Market Trends : Stay informed about industry trends, consumer preferences, and competitive activities. Customer Insights : Conduct market research to understand consumer needs, preferences, and behaviors. Opportunity Assessment : Identify new business opportunities and potential markets for expansion. Strategic Planning Business Development Strategies: Develop and implement strategies to achieve sales targets and business growth. Market Entry Strategies: Plan and execute strategies for entering new markets or launching new products. Partnerships and Alliances: Identify and establish strategic partnerships and alliances to enhance market presence. Sales and Revenue Growth Sales Targets: Set and achieve sales targets to drive revenue growth. Sales Strategies: Develop and implement effective sales strategies to attract and retain customers. Lead Generation: Generate leads through various channels, including online marketing, events, and referrals. Customer Relationship Management Customer Engagement : Build and maintain strong relationships with customers to ensure satisfaction and loyalty. Feedback and Improvement : Gather customer feedback to improve products, services, and customer experience. Retention Strategies : Develop and implement strategies to retain customers and reduce churn. As a next step, we kindly request that you complete the attached Google Form with your preliminary information. Google Form Link: Click Here

Role & responsibilities 1) Store Manager & Asst. Store Manager: Ensuring timely store opening & adherence to all store opening processes. Optimal utilization of manpower, team development, team building, & employee engagement Responsible for customer satisfaction, services and customer convenience. Asset maintenance, loss prevention, pilferage control, avoiding stockouts, and loss of sale Space management, maintaining hygiene & safety of staffs & customers Smooth stores operations & compliance Oversee the receipt, storage, and distribution of goods, ensuring accuracy and timeliness. Monitor inventory levels and perform regular stock checks to maintain accurate records. Implement and enforce proper inventory management procedures, including cycle counts and stock rotation. Maintain hygiene & grooming standard of staff & Own 2) Retail Store Supervisor: Sales : Supervise CSA staff, assign duties, and prepare work schedules Inventory : Maintain inventory levels, order new stock, and reconcile cash receipts Customer service : Respond to customer complaints and inquiries, and ensure customers receive quality goods and services Store image : Maintain the store's visual standards, such as cleanliness, signage, and displays Safety and security : Ensure that safety and security procedures are followed Reports : Prepare reports on sales volumes, product supply, and human resources Online sales : Assist with online sales, such as scheduling workers to fulfill orders Contact Person: HR Yaseen: 9603184186

Key Responsibilities Drive P&L responsibility for the specific category of offerings. Creation of product offering focusing on the customer value proposition and business synergies. Creation and roll out of Go-to-market Strategy for the category. Liaison with the product team to develop and continuously evolve the right product offering on the platform. Responsible for Principal partner identification, onboarding, and ongoing relationship management Set up governance mechanism and work closely with cross functions like Sales, Finance, HR, Operations, Customer Support etc. to drive category metrics. Conceptualize and run various initiatives pertaining to the category to increase the wallet share with regards to the overall potential of the customers Manage relationships with internal and external stakeholders to drive various enhancements focusing on building a profitable category. Requisites / Prerequisites: Experience range: 0-1 Years post-MBA experience. (2-3 years post Undergraduate degree) Prior experience in Startups or General Management SQL / Advanced Excel

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.