We are seeking a Channel Partner Manager (Sales) to lead revenue generation through a strong network of channel partners. You will play a strategic role in managing relationships, optimizing partner-driven sales funnels, and leading a high-performance sales team. Key responsibilities include: Partner Relationship Management : Develop and maintain strong relationships with existing partners Act as the primary point of contact for partner support and growth Business Growth via Channel Partners : Own the end-to-end sales funnel from channel partners Drive pipeline development, conversion optimization, and sales enablement Identify and onboard new, high-potential partners Sales Execution & Performance Monitoring : Track KPIs like sales numbers, CAC, and conversion rates Collaborate with sales and marketing to ensure lead quality and conversion Make data-driven decisions to scale efficiently and disengage underperforming partners Team Leadership : Lead and mentor a team focused on partner sales and engagement Foster a high-ownership, target-driven team culture Reporting & Cross-Functional Collaboration : Provide regular performance updates and strategic input to leadership Work with product, marketing, and operations teams to enhance partner experience and results Qualifications Bachelor s degree in Business, Marketing, or a related field 4+ years of experience in partner management or enterprise sales Minimum 2 years of experience in leading and managing sales teams Proven track record of achieving revenue targets via partner-led or B2B sales Strong understanding of B2B sales funnels, conversion metrics, and CAC management Excellent communication, presentation, and negotiation skills Highly organized with a strategic, data-driven mindset Proficiency in CRM systems and Microsoft Office Suite Willingness to travel for partner meetings and industry events Ability to thrive in a fast-paced, performance-oriented environment

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably. Proposition for merchants: D2C selling made as easy as selling on marketplaces like Amazon, Flipkart or Myntra Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: 1. Marketing manager ( growth/top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize multiple elements of our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$5.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Who Should Apply: 2-4 years of experience (this will influence the salary-range for the role). Please do NOT apply if you dont meet this criteria, you will be rejected Learners and hustlers who prefer startups over large orgs Strong SQL skills get the real insight by building 2nd and 3rd level hypothesis (SQL is a compulsory hard-skill tested in the 1st round. To increase your odds, prepare and then apply) Take full ownership of problems and thrive in a high-learning culture Built products / startup / youtube channel with some traction College doesnt matter as long as you have shown enough hustle (by your actions) Preference if you have worked in a product-led company before What do you get: Owning product-problem areas end-to-end (discovery -> solution -> execution -> impact) Understanding the "why" behind consumer problems with a strong impact focus Working with a team (design, engg, business) passionate about solving D2C Learning product management in a growth stage company Great team with folks from top colleges (IITs / IIMs / NITs) and top companies (Meesho / Amazon / Sharechat / Ola)

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably. Proposition for merchants: D2C selling made as easy as selling on marketplaces like Amazon, Flipkart or Myntra Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: 1. Marketing manager ( growth/top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize multiple elements of our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$5.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Senior Product Manager What do you get: Owning a full product charter end-to-end (discovery -> solution -> execution -> impact) Work in a quad setup biz-product-design-tech to solve problems and not become a service-team Understanding the "why" behind consumer problems with a strong impact focus Working with a team (design, engg, business) passionate about solving D2C Learning product management in a growth stage company Great team with folks from top colleges (IITs / IIMs / NITs) and top companies (Meesho / Amazon / Sharechat / Ola) If selected, your charter will be decided on the basis of the interview :) Who Should Apply: Learners and hustlers who prefer startups over large orgs Very strong Problem Solving skills - ability to think very structured, bringing sanity to ambiguous problems by breaking them down by 1st principles Take full ownership of problems and thrive in a high-learning culture Love learning about upskilling and being world-class at Product Management (less gyaan, more impact) Strong preference if you have worked in a product-led company, and seen/helped in scaling 4.5-7 years of experience

Talent Acquisition: End-to-end TA Operations for various roles within all functions. Manage job postings, candidate sourcing, interviewing, and candidate selection. Ensure smooth and efficient HR operations related to recruitment, onboarding, and offboarding processes. Monitor and analyze recruitment metrics to identify areas for improvement and optimization. Collaborate with the HR team to streamline HR processes and policies. Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including hiring managers, external agencies, and candidates. Act as the point of contact for recruitment-related inquiries and updates. Job Requirements Education: MBA preferred (Specialization in Human Resources is a plus) Experience: Internship experience in the Human Resources field is preferable Languages: Proficiency in English and Hindi (both verbal and written communication) Availability: Immediate joiner preferred Work Location: Bangalore - Near Marathahalli Work Schedule: 6 days a week, Work From Office (WFO)

ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell we'll! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, ie Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as we'll: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Role Overview: Manage day-to-day logistics and order fulfilment processes (first mile, mid mile, last mile). Ensure operational tools and tech systems are functioning efficiently for seamless order processing. Monitor key SLAs and raise flags when deviations occur, working cross-functionally to resolve them. Identify and resolve issues in real-time and provide long-term fixes to avoid recurrence. Work with internal stakeholders (Tech, Product, Warehouse Ops, Customer Success) to streamline processes. Prepare daily/weekly performance reports and dashboards for operational visibility. Run data queries and analyze trends to drive decision-making and process optimization. What you'll Need: - Advanced Excel skills: VLOOKUP, INDEX/MATCH, Pivot Tables, Conditional Formatting, etc - Basic SQL knowledge (a plus, not mandatory). - Strong analytical and problem-solving abilities with a hands-on attitude. - Excellent communication and stakeholder management skills. - Background in logistics, supply chain, or e-commerce operations preferred. - 0-2 years of relevant experience in fast-paced operational environments. - High ownership, proactive mindset, and ability to work independently. What We Offer: At ShopDeck, you'll: Impact Lives: Help hundreds of sellers grow their brands online Innovate Fearlessly: Experiment, learn, and push boundaries. Thrive Together: Work with diverse, driven minds in a culture of care and boldness.

What do we'do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell we'll! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, ie Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as we'll: 1. Marketing manager ( top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: we're at ~$6M ARR and had hit profitability earlier in the year. we've recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Head of Fulfillment & CX Role Overview: In our world, fulfillment = trust, and CX = retention. You will be the engine behind both. we're looking for a mission-critical leader who can build Indias most reliable fulfillment + support backbone in e-commerce enablement. This role isn t about maintaining operations its about architecting a scalable, tech-enabled, zero-defect post-purchase engine. 1. World-Class FulfillmentInfrastructure Architect & execute our national fulfillment footprint. Build a delivery engine that hits the target %OTIF across all categories. Solve for cost reliability speed without trade-os. 2. Customer Experience That Builds Loyalty Design and run a CX engine (support, escalation, returns) like a product ~ fast, responsive, data-backed. Move the needle on NPS and repeat purchase for CX-touched users. Set SLAs and close the loop: every CX issue should fix a root cause. 3. Operational Systems & Team That Scale 10x Hire, structure and coach high-ownership teams across fulfillment, support, and reverse logistics. Build tight SOPs, real-time dashboards, and feedback systems across functions. Drive process thinking, hustle, and metrics obsession into the org DNA. 4. Tech-Led Ops Engine Work with Product & Tech to scale internal tools that drive automation and insight. Lead org-wide initiatives on TAT reduction, resolution speed, and failure prevention. What Makes You Right for This Role Overall 4-7 Years of Work Experience Tier-1 Pedigree (Top IIT/NIT/BITS/B-Schools) Experience in scaling Ops/CX/Fulfillment in E-com, D2C, logistics, or new-age retail is preferred. You think wholistic: cost, SLA, experience, retention ~ all maer equally. You are execution-obsessed, process-minded, but fast on your feet.

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on e-com marketplaces Why build this? India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$4.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Founders: Rishabh Verma Harmin Shah Role Charter: CoE Generalist KRAs: Development of Sectoral Playbooks to optimise GM profiles of sellers Training Design for the consulting teams on the sector/category level profitability playbooks Productization of the Business Intelligence Team Leadership and Collaboration Development of Sectoral Playbooks: Lead the creation of comprehensive sectoral playbooks for consulting teams (Kickstarter, Core) aimed at optimising the GM profiles of sellers. Ensure these playbooks are easily deployable and enhance operational efficiency. Regularly review and update the playbooks based on feedback, market trends, and performance metrics to ensure they remain relevant and effective. Strategically manage the balance between Core and Kickstarter initiatives, maintaining an 80:20 focus ratio to ensure optimal resource allocation and attention. Training Design for the consulting teams on the sector/category level profitability playbooks: Work closely with the CoE Head & the LnD team to design the LnD programs for the consulting teams (Kickstarter & Core) Constantly update the LnD program content basis the latest business learnings & insights on profitability Productization of Business Intelligence: Provide GM insights to sharpen the Business Intelligence of the Profitability Product in collaboration with the Product team. Team Leadership and Collaboration: Work directly with the CoE Head Foster close collaboration with the Process Excellence team, Core & Kickstarter teams to ensure they are well-trained on the playbooks and can implement them effectively. Deep collaboration with Process Excellence team, Core & Kickstarter teams, Product Profitability team Stakeholder Communication: Regularly update key stakeholders on initiatives and outcomes. Ideal fit: Strong pedigree: Tier-1 Undergrad (IIT, BITS, NIT), B-Schools (Top IIMs, ISB) (Preferred) At least 2 years of operating experience in the Indian startup ecosystem Operating experience in Indian e-commerce companies (Marketplaces, D2C brands) (Preferred) Ability to learn quickly & convert the learnings into sharp & easily understood frameworks & playbooks

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$5.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Graphic Designer Role Overview: Create engaging visuals for digital platforms, including websites, ads, social media, and email campaigns. Translate creative briefs into visually compelling designs aligned with brand Guidelines. Work closely with marketing teams to execute concepts quickly and effectively. Use generative AI tools (e.g., Midjourney, DALL E, Firefly) to explore new design possibilities and accelerate creative workflows. Manage multiple projects simultaneously in a high-speed production environment. Continuously stay updated with design trends, tools, and AI innovations. Desired Skills & Qualifications: Strong understanding of visual design principles, including layouts, typography, colour theory, and overall aesthetics Proficiency in popular design software such as Adobe Photoshop, Illustrator, Figma, or equivalent tools. Ability to work independently and collaboratively under tight deadlines. Experience or familiarity with generative AI tools for image generation or creative enhancement. A keen eye for aesthetics and detail, with a proactive mindset for problem-solving. Ability to leverage AI-driven design tools, including Gen-AI, for better efficiency and creativity. The candidate should share our mindset of working with incremental improvements and must be open to learn new things quickly. We are looking for someone who can work independently with a result-focus and is not afraid to experiment within accountability. Bonus Points: Experience with motion graphics or video editing. E-commerce, branding, or advertising design experience. Basic understanding of UI/UX principles. Candidates who have worked in fast paced environments like those of start-ups or new and growing business divisions would be preferred. What We Offer: At ShopDeck, you ll: Impact Lives: Help hundreds of sellers grow their brands online Innovate Fearlessly: Experiment, learn, and push boundaries. Thrive Together: Work with diverse, driven minds in a culture of care and boldness. If you re curious, driven, and ready to take on big challenges, ShopDeck is where you belong! Location: Bangalore (In-Office)

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this? India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition We have a software + services proposition for the merchant with the goal of optimizing for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimize and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$4.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Founders: Rishabh Verma Harmin Shah Sr HR Generalist: Role Overview The Sr HR Generalist will be the driving force behind all HR functions right from HR Strategy, Employee Engagement, Culture Building, HR Policies, Talent Acquisition (TA) and Operations by ensuring our people thrive in a high-performance, growth-driven culture. This is a hands-on role that requires expertise in people management, organizational design, and HR strategy, while balancing execution excellence across all HR verticals. Key Responsibilities Performance Management Establish and drive a performance management system that promotes high accountability. Build competency frameworks across the Tech and Business functions. Work with leadership to build career growth frameworks for all teams. Culture Design and implement high-impact culture frameworks (Values, Competency Frameworks, Employee Handbook etc.) Measure eNPS and structurally solve for the cultural problems to ensure a sustained high eNPS. Ensure Org level adherence & governance to the HR frameworks HR Ops & Compliance Develop, refine, and enforce HR policies, processes, and frameworks that scale with the company s growth. Ensure full compliance with labor laws and employment regulations. Act as a trusted advisor on all HR-related matters. Talent Acquisition Program Management Build a scalable hiring framework that ensures speed, quality, and culture alignment. Ensure high execution rigour to enable a high performing TA team Craft a best-in-class onboarding experience to drive high engagement and retention from Day 1 Qualifications 1-3 years of HR experience in a fast-paced, high-growth environment (preferably in startups). [Tier 1 pedigree: XLRI, TISS, MDI Gurgaon] Proven ability to drive HR programs end-to-end, collaborate with leadership, and enhance employee experience. Strong analytical and problem-solving skills, with a data-driven approach to HR decision-making. Excellent interpersonal skills can influence, engage, and build trust across teams. What We Offer Ownership & Impact - Be the key architect of our HR function and shape the future of our people strategy. Work Closely with Leadership - Partner with the leadership team to build a high-performance culture. Growth & Development - Opportunities to innovate, experiment, and elevate HR best practices .

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$5.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Marketing Lead Role Overview: Own full-funnel marketing strategy across Google, Meta, LinkedIn, and emerging channels to acquire ICP-aligned D2C brand leads Run high-converting experiments - from ad copy to landing pages - with a weekly testing cadence and clear CAC/LTV goals Build & scale retargeting and intent-based remarketing engines to re-engage mid-funnel traffic and increase demo conversions Partner with Sales & Product Marketing to build segment-wise lead magnets (playbooks, case studies) to drive qualified MQLs Drive CRM integration + attribution visibility using Salesforce to track full-funnel impact Benchmark & beat industry metrics: channel-wise CPL, CAC payback, SQL%, and contribution to pipeline Qualifications: 3-7 years of performance marketing experience in B2B/SaaS/D2C ecosystem Proven track record of owning paid channels with monthly budgets 5L- 25L Deep command over Google Ads, LinkedIn Ads, and advanced targeting frameworks Strong understanding of funnel metrics, attribution, and marketing automation tools (Hubspot, GA4, etc.) Data-native mindset: Can build dashboards, extract insights, and scale what works Hustler with a bias for action and love for experimentation

About Us: At ShopDeck, we help e-commerce merchants set up and manage their D2C (Direct-to-Consumer) storefronts profitably. With an all-in-one software solution that integrates storefront management, shipping, marketing, and communications, we empower businesses to sell smarter and more effectively, just as easily as they would on e-commerce marketplaces. Our goal is to democratize D2C selling for all, not just venture-funded brands. The Role: We are looking for a Seller Management Expert (SME) to join our growing team. As an SME at ShopDeck, you ll be the backbone of our customer support, ensuring our clients receive top-notch service and support for their D2C business needs. You will help resolve issues, assist with shipment tracking, analyze customer interactions, and collaborate with internal teams to optimize merchant profitability. A Day in the Life: Shipment Assistance : Track shipments, address delivery inquiries, and resolve any issues related to deliveries. Issue Resolution : Investigate and resolve issues like missing or damaged packages, transit delays, and delivery exceptions. Customer Support via Ticketing : Manage customer tickets through our system, ensuring timely and effective resolutions. Process Improvement : Analyze customer interactions and offer insights to improve internal processes and customer satisfaction. Collaboration : Work closely with internal teams to maintain and improve client accounts, ensuring high standards of service. Ideal Candidate: Excellent Communication Skills : Strong verbal and written skills for clear customer interactions. Customer-Centric : Deep understanding of customer needs and ability to resolve issues swiftly in a fast-paced environment. Problem-Solving : Ability to analyze complex issues, identify root causes, and provide effective solutions. Time Management : Organized with the ability to prioritize and manage multiple tasks. Flexibility : Willingness to adapt to a flexible work schedule, including weekends and holidays when necessary. CRM Experience : Familiarity with CRM software (e.g., Salesforce) is a plus. What We Offer: Attractive Compensation : Competitive pay and benefits. Medical Coverage : Comprehensive health insurance for you and your loved ones. Growth Opportunities : Join a fast-growing company with unmatched opportunities to learn and progress in your career. Collaborative Culture : Work closely with senior leadership and be part of strategic decisions. Innovative Environment : Your ideas matter! Contribute to shaping our services and products. Join Us: Be part of a company that s changing the way merchants do business! If you re passionate about customer service and eager to grow in the e-commerce space, we d love to hear from you. Equal Opportunity Employer: We encourage applicants from all backgrounds to apply. How to Apply: Apply by clicking on apply button and filling the required questionnaire.

Are you ready to take your career to the next levelWe re on the lookout for dynamic Key Account Managers (KAM) to join the ShopDeck family! As a KAM, you ll be the driving force behind our sellers, guiding them through the exciting journey of e-commerce and providing tailored solutions across website development, operations, marketing, shipping, and accounting. If youre eager to tackle diverse challenges and experience rapid growth, this role is tailor-made for you! About Us: Founded by a proud IIT Bombay alumnus from the Class of 2014 and backed by industry leaders like Chiratae Ventures, Elevation Capital, Venture Highway, and Bessemer Venture Partners in our Series B funding, ShopDeck is on a mission to revolutionize the Indian D2C market. We empower e-commerce sellers to easily create and scale their online stores profitably. We envision a world where sellers go beyond traditional marketplaces like Amazon and Flipkart to unlock significant revenue from their own websites and apps. However, many struggle with website building, digital marketing, and fulfillment logistics. That s where we come in! ShopDeck s innovative software and services bridge this gap, providing the tools and expertise sellers need to thrive. How This Role Will Shape You: Imagine managing multiple businesses across diverse categories exciting, rightAs a KAM, you ll be the single point of contact (SPOC) for these sellers, tackling complex daily challenges while enhancing your skills in communication, interpersonal relations, and coordination. With our rapid growth, you ll enjoy unparalleled opportunities for personal and professional development. What Youll Do: Strategic Relationship Management Cultivate and nurture strong partnerships with your assigned accounts, positioning ShopDeck as their trusted ally. Conduct regular check-ins to proactively address concerns and keep communication flowing. Customer Success Excellence Achieve a ticket closure rate above 90% for your key accounts, ensuring we meet and exceed service expectations. Cross-Functional Collaboration Work hand-in-hand with internal teams to create a seamless customer experience, resolving issues swiftly and enhancing satisfaction. Coordinate efforts to meet targeted resolution times for client inquiries. Product Adoption Help brands navigate the e-commerce landscape, guiding them in maximizing their growth on our platform. Stay in the loop on product updates and share insights with clients to foster engagement. Reporting & Documentation Accurately document client interactions in our CRM system, ensuring clarity and precision in all communications. Who You Are: Experience: You have 1+ years of experience in an MNC, start-up, or reputable organization; previous e-commerce experience is a plus! Education: You hold a degree in Business, Marketing, or a related field; MBA candidates are especially welcome. Tech-Savvy: Familiarity with CRM tools (like Salesforce) and dashboards, plus the ability to communicate technical concepts clearly. Customer-Centric: You can anticipate customer needs, proactively tackle issues, and drive satisfaction. Relationship Builder: Excellent interpersonal and communication skills enable you to forge strong connections with stakeholders. Analytical Thinker: You possess strong analytical and problem-solving skills, turning data insights into actionable strategies. Team Player: You thrive in collaborative environments, working effectively with Marketing, Operations, Finance, and Design teams. Adaptable: You excel in dynamic, fast-paced settings and are ready for any challenge that comes your way. Time Manager: You know how to prioritize your workload and delegate tasks efficiently.

Company Overview: Shopdeck is a forward-thinking organization committed to providing innovative solutions that streamline operations and enhance customer satisfaction. Our mission is to empower businesses with cutting-edge technology while fostering a culture of collaboration, integrity, and excellence. As part of our dynamic team, you will contribute to a vibrant workplace that encourages continuous growth and learning, ensuring that our clients receive unparalleled service and support. Role Responsibilities: Engage with potential clients to understand their needs and provide tailored solutions. Prepare and deliver compelling presentations and product demonstrations. Collaborate with the sales team to devise effective strategies to drive sales. Prepare and maintain documentation of client interactions and feedback. Utilize CRM tools to track leads, opportunities, and sales progress. Monitor industry trends and stay updated on competitor offerings. Contribute to the refinement of pre-sales processes and methodologies. Qualifications: Bachelors degree in Business, Marketing, or a related field. 6 months+ of experience in pre-sales, sales, or customer-facing roles. Excellent verbal and written communication skills. Ability to work collaboratively in a team-oriented environment. Basic analytical and problem-solving abilities. Experience with customer engagement and relationship management. Ability to adapt to changing priorities and fast-paced environments. Positive attitude and strong work ethic. Ability to work independently and take initiative. Understanding of sales techniques and strategies.

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on e-com marketplaces Why build this? India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. How will this role shape you? If running a business is hard, imagine helping multiple businesses across diverse categories thrive. As the face of ShopDeck to our sellers, you ll sharpen your communication, coordination, confidence, and stakeholder management skills while playing a direct role in shaping India s next wave of D2C success stories. With rapid growth and a high-performance team, this is a high-impact, high-growth opportunity. A day in the life Drive new merchant acquisition and close high-quality leads Deliver compelling product demos and proposals Own the sales lifecycle using internal CRM tools Build strong relationships with sellers across segments Hit your onboarding and revenue targets consistently Stay up-to-date on category trends, competition, and product learnings Ideal Candidate Professional Experience: 1+ years of experience in an MNC / Start-up environment or any reputed organisation / previous e-commerce experience will be preferred. Educational Background: Graduation / Postgraduate in Business, Marketing, or a related field. Strong Sales Acumen: Proven ability to identify seller pain points, pitch with impact, and close consistently. Startup or e-commerce experience is a strong plus. Clear & Confident Communicator: Fluent in Hindi and English, with the ability to build trust, influence decisions, and handle objections effectively. Analytical & Outcome-Oriented: Comfortable with data (Excel/Google Sheets), tracks metrics, and acts on insights to drive performance. Relationship-First Approach: Builds meaningful seller relationships, balances multiple conversations, and ensures smooth onboarding handoffs. Self-Driven Operator: Thrives in fast-paced environments, takes full ownership, and delivers without handholding. What You ll Get Competitive Pay: Fixed + variable comp that beats market standards Medical Insurance: Comprehensive coverage for your well-being Career Growth: Sky-high learning curve with real ownership Influence: Your ideas directly shape our product and strategy Mentorship: Work closely with senior leaders across business and product Culture: Fast, collaborative, mission-led workplace Join Us If you re excited to shape the future of India s D2C economy and work with a team that values innovation, speed, and ownership >let s talk! We re proud to be an equal opportunity employer.

Role Overview: We re seeking a Category Strategy Lead to build and implement category-specific growth frameworks that go beyond generic models. This role requires a strategic, hands-on approach to understanding category dynamics and identifying the levers that drive revenue and profitability. You will lead a team (Growth Managers) and collaborate cross-functionally to develop tailored strategies for diverse product categories like fashion, and more. Key Responsibilities Own category P&L drive GMV, Spend/GMV, Profitability, and Total Spends while optimizing ROI. Develop category-specific strategies to maximize relevance and impact across different product verticals. Lead & mentor a team of Growth Managers, ensuring execution rigor, structured decision-making, and high-impact problem-solving. Leverage market insights & data to refine strategies based on competitive dynamics, consumer behavior, and industry trends. Collaborate with Growth, Product, and Data teams to align strategies with platform capabilities and client success metrics. Serve as the category expert, providing insights, trends, and competitive benchmarks to inform company-wide strategy. Build adaptable category frameworks that incorporate best practices in pricing, merchandising, and digital growth. What We re Looking For 3-6 years of experience in category management, strategy, consulting, or e-commerce with expertise in D2C scaling. Strong analytical and strategic problem-solving skills, with a data-driven approach to decision-making. Experience in P&L ownership, revenue growth, and cross-functional collaboration. Hands-on experience in digital marketing in a D2C/e-commerce context is a plus. Ability to synthesize insights into actionable frameworks that drive measurable impact. What We Offer A high-impact role in shaping category strategy and growth in the D2C space. A fast-paced, dynamic work environment where data-backed decision-making is valued. The opportunity to directly impact the profitability and success of diverse e-commerce categories.

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc. Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: 1. Marketing manager ( top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$5.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Role Overview: Build dashboards and models to flag growth blockers or opportunities in real-time. Partner with growth consulting team to identify and recommend pricing, channel, and performance marketing levers. Own key internal benchmarks, playbooks, and frameworks that drive performance across teams. Audit and standardize growth strategies across verticals to ensure repeatability and scale. Spot trends across top-performing brands and translate them into actionable SOPs. Design and evaluate experiments (pricing tests, ad changes, bundling offers, etc.). Translate data into clear business narratives that inform leadership decisions. Work with product and tech teams to automate recurring insights and intervention triggers. Collaborate with Product, Marketing, and Growth teams to align on KPIs and feedback loops. Act as the voice of data in cross-functional discussions. Qualifications: Tier 1 pedigree (Top IIT/NIT/BITS) 1+ Years of relevant experience in BA (Start exp preferred) What We Offer: The opportunity to lead groundbreaking projects in the D2C space A dynamic work environment that values creativity and innovation Competitive salary and benefits package A chance to significantly impact the profitability and success of numerous e-commerce brands-Working with product to develop a game-changing recommendation system.

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on e-com marketplaces Why build this India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$4.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Founders: Rishabh Verma Harmin Shah Role Charter: Senior Talent Acquisition Executive (Tech and Non - Tech) Job Summary: We are looking for a proactive Talent Acquisition Specialist to manage end-to-end recruitment for both IT and Non-IT roles. The ideal candidate will have experience sourcing, screening, and hiring across technical and non-technical functions, ensuring a seamless candidate experience. Roles and Responsibilities: Handle full-cycle recruitment for Tech (e.g., Developers, QA, DevOps) and Non-Tech (e.g., HR, Sales, Marketing, Finance) roles Collaborate with hiring managers to define job requirements Source candidates via job portals, LinkedIn, Naukri, etc. Conduct initial screenings and coordinate interviews Maintain recruitment trackers and reports Support employer branding and talent pipeline initiatives What We re Looking For: 2+ years of recruitment experience (Tech & Non-Tech) MBA in HR Good communication and stakeholder management skills Familiarity with sourcing tools and recruitment platforms Location: Bangalore, Near Marathahalli 5 Days Work from Office