Role & responsibilities Utility maintenance, Transformer, DG, HT - LT Panel, Property maintenance experience needed Supervisor License added advantage Contact : Aishwarya Velhal 7977765293

Job Title: Front Office Executive Key Responsibilities: Greeting and Welcoming Visitors: Greet clients, visitors, and guests in a polite, friendly, and professional manner. Direct them to the appropriate departments or personnel. Managing the Reception Area: Oversee the reception area and ensure it remains clean, organized, and welcoming at all times. Handle the phone system, take messages, and transfer calls efficiently. Scheduling and Appointments: Assist in managing and scheduling appointments or meetings for staff or clients. Ensure meeting rooms are prepared, and all necessary materials are available. Administrative Support: Perform administrative duties such as data entry, managing office supplies, and filing documents. Handle incoming and outgoing mail and packages. Handling Queries: Respond to client inquiries and provide information as needed, either in person, over the phone, or via email. Resolve issues or redirect clients to the appropriate team if required. Coordination: Coordinate with different departments to ensure the office runs smoothly. Assist with managing office events or functions when needed. Maintaining Office Systems: Manage front office systems like phone lines, computer systems, and other office equipment. Ensure security protocols are followed, such as visitor logs and access controls. Customer Service: Provide exceptional customer service by addressing concerns or queries promptly and professionally. Act as the first point of contact for customers and clients, ensuring a positive experience. Skills & Qualifications: Hotel Management / Aviation Must Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in MS Office or other office management software. Previous experience in customer service or administrative roles is preferred. Ability to work under pressure and handle challenging situations professionally.

Roles and Responsibilities Manage technical facilities, including HVAC, DG sets, chillers, air compressors, and building maintenance. Oversee facility operations to ensure smooth functioning of equipment and systems. Coordinate with vendors for repairs and maintenance activities.

Client Location : Address: AIC - Brigade Southfield, KEB Colony, Industrial Area, Hoodi, Bengaluru, Karnataka 560048. Educational Qualification: Candidate must have a Diploma in Fire & Safety, trained on first aid, CPR, BLS. Must have basic awareness on Scaffolding, Confined Space, Work @ height, Hot works, Cold works, Hydro testing, Chemical safety, Pneumatic testing & Electrical safety. Experience required: The candidate must have minimum experience of 4years + in the field of safety, managing the basic healthiness & record keeping of Firefighting equipment, Fire alarm system, PA, PTW, SOPs. Fire & Safety Officer JD: 1. Fire & Safety Officer should schedule, execute and oversee organizations employee, Vendor staffs, Service partner safety at work. Their prime responsibility is to ensure that the company complies and adheres to Occupational Health and Safety (OHS) as per respective country/state regulations and statutory requirements. 2. The safety officer will be responsible for ensuring safe work environment and prevent any injuries, incidents and accidents inside work environment. 3. Also, must adopt advanced technologies on fire & safety aspects as and when required. 4. Advise and train site team staff on various Fire & safety -related practices & procedures. 5. Review existing / testing the Safety equipments in coordination with AMC Vendors Internal & External. 6. The Fire & Safety officer must have hands on experience on below listed system(Not limited to these) and oversee/coordinate these systems with the respective site teams/Vendors a. Fire hydrant and suppression system b. Fire alarm and PA system c. Checking the functionality of all fire protection systems once a week d. Handling and approving Hot and cold work permits e. Checking safety harness healthiness & Ladder inspections f. Upkeep and update of Fire exit route, and fire escape plans g. Overall premises upkeep h. Safe Material handling practices i. Data centres, Network rooms, server rooms, engineering labs on safety aspects 7. Liaise with site team & government officials during the fire & safety inspection and external audits. 8. Identify hazards and potential emergencies & advice on mitigation (Control) measures. 9. Maintain records of a. HSE site induction b. Internal/External trainings c. O&M trainings d. Internal/External audit records e. Permit to work. f. LOTO records g. First aid register h. PPEs records i. HIRA registers. 10. Periodically review & monitor records of Air, Water, Waste, Noise shared by vendors. 11. Prepare Daily, Weekly, Monthly, Quarterly & Yearly reports as per site requirements. 12. Do a periodical gap analysis on safety at work aspects. 13. Prepare and Record reports on Near misses/ Incidents/Accidents/ and Property damages. 14. Critical thinker and problem-solving skills. 15. Conducting regular TOOLBOX meetings for all the workers at site. 16. Work permit, Weekly/ monthly inspection reports preparing. 17. Conduct training & awareness programs on regular basis relevant to site activities. 18. Must be able to coordinate minor project works with vendors on HSE aspects. 19. Coordinate with EV vendors on upkeep and maintenance of EV charging stations on HSE aspects

Job Title: Assistant General Manager Workplace Technology Department: Corporate Real Estate Services (CRES) Job Summary: The Assistant General Manager Workplace Technology leads the strategic planning, implementation, and operations of workplace technologies across India campuses. This includes ownership of key technology programs, commercial management, vendor governance, and budget oversight. The role is critical to delivering a seamless, tech-enabled colleague experience aligned with the firms workplace transformation agenda. Key Responsibilities: 1. Workplace Technology Projects: Lead planning and implementation of workplace technology programs including: Digital food ordering platform Workplace app integrations for colleague services Smart Lockers and Meeting Room Panel deployments Occupancy Sensor installations and data analytics enablement Manage full project lifecycle from requirement gathering and solution design to UAT, go-live, and handover. Liaise with global tech teams, and site facilities for phased rollouts (e.g., Pune, Chennai, Mumbai, Noida). 2. Commercial & Vendor Management: Manage vendor relationships for hardware, software, and service components across workplace tech solutions. Support sourcing and procurement processes, including RFPs, vendor due diligence, and commercials review. Drive contract compliance, service delivery monitoring, and issue escalation with partners like ISS and third-party integrators. 3. Budget & Financial Management: Own the workplace technology budget for India including annual planning, forecasting, and cost control. Provide justifications for new investments (e.g., junior resource cost in Chennai or hardware expansion) and track spend against approved budgets. Support business case preparation and governance submissions for new initiatives. 4. Stakeholder Engagement: Act as technology lead for CRES and bridge between Facilities, Security, HR, and global Workplace Tech teams. Conduct site walks, technology briefings, and hands-on sessions (e.g., with GTT teams, change champions). Drive colleague engagement and adoption through structured communications and feedback mechanisms. 5. Operations & Governance: Ensure operational uptime of deployed systems, manage SLAs, and coordinate ticket resolution with ISS and internal IT. Maintain SOPs, deployment trackers, asset logs, and user guides. Enforce adherence to compliance, security, and data privacy requirements for all solutions. 6. Innovation & Insights: Monitor workplace tech trends and propose enhancements aligned with hybrid work and digital enablement strategies. Utilize sensor and app-based data to recommend usage optimization, space planning, and tech upgrades. Required Skills and Experience: 8–12 years in workplace technology, smart buildings, CRE tech, or IT project delivery roles. Experience delivering large-scale, multi-site projects with cross-functional teams and external vendors. Sound knowledge of digital workplace platforms, IoT, and automation technologies. Strong commercial acumen and prior ownership of vendor contracts and technology budgets. Excellent communication, stakeholder engagement, and project governance skills

Roles and Responsibilities Manage front office operations, ensuring a smooth flow of visitors. Desired Candidate Profile 2-7 years of experience in front desk or front office management in a hospital setting. Strong knowledge of front office operations, including appointment scheduling and registration processes. Excellent communication skills for effective interaction with families and professionals. Ability to work independently in a fast-paced environment while prioritizing tasks efficiently.

Job Description & Specification Designation 1.0 Shift Engineer Department 2.0 Engineering Reports To 3.0 Facility Manager Broad Function 4.0 Broad Function 4.1 Responsible and accountable for the overall operation of the Engineering Dept. 4.2 To maintain the electricity, water, STP & HVAC system 24 hrs a day & 7 days a week. 4.3 Supervision & organize to carried out the preventive & predictive maintenance of all equipments like HVAC, Plumbing, Electrical & fire fighting equipments etc. 4.4 Imparting Training. Principal Responsibilities 5.0 Principal Responsibilities To manage and monitor technical operation on daily for all utilities like DG, Transformer, Elevators, Chiller, AHUs, UPS, pumps and HT/LT panels. Preparing 52 week PPM calendar for all technical assets & tracking the same. AMC Co-ordination with all Agencies. To follow daily maintenance checklist for all critical equipments. Approaching to zero maintenance of all critical equipments. To check & monitoring the energy consumption of water & electricity. To make sure that all equipments are operated as per S.O.P. Assist Client/ Facility Manager to Prepare MIS/MMR Report on monthly basis. Co-ordination with local authorities (municipality, Fire Brigade, Police, Electricity supplier) in consultation with FM (ISS) & CLIENT for the respective site. Qualifications 6.0 Qualifications B.E.or Diploma in Mechanical or Electrical. Experience 7.0 At least 1 to 3 years of experience in Property Management maintaining the common area. Knowledge about computer is essential. Skills 8.0 Skills 8.1 Good interpersonal and communication skills. 8.2 Demonstrates excellence in leadership ability. 8.3 People-oriented, flexible and adaptable

1. Housekeeping Management: Oversee the daily operations of the housekeeping department to ensure high standards of cleanliness, hygiene, and presentation throughout the hotel or facility. Develop and implement cleaning schedules for public areas, guest rooms, and back-of-house areas. Supervise housekeeping staff to ensure tasks are performed efficiently and in accordance with hotel standards. Ensure that all guest rooms are cleaned and maintained according to standard operating procedures (SOPs) and in a timely manner. Monitor the inventory of cleaning supplies and linens, ensuring proper stock levels are maintained, and that purchases are within budget. Develop training programs and conduct regular briefings for housekeeping staff to ensure the quality of service and safety standards are adhered to. Implement and enforce housekeeping policies and procedures to ensure compliance with health, safety, and environmental standards. 2. Technical knowledge: Successfully executed projects and maintenance related to utilities, including air compressors, chillers, HVAC systems, ETP, STP, WTP, evaporative units, goods lifts, boilers, and solar PV modules. Additionally, led the successful execution of green building projects, such as PEB structures, civil projects, fire-fighting systems 3. Front Office Management: Monitor front desk staff performance, ensuring they adhere to hotel policies, procedures, and customer service standards. Handle guest complaints, requests, and special requirements in a prompt, professional, and courteous manner. Collaborate with the reservations team to ensure room availability, proper booking procedures, and accurate communication with guests. Manage room allocations, ensuring rooms are prepared and ready according to guest specifications. Maintain and update front office manuals, training materials, and guest service standards. Ensure that front office operations align with revenue management strategies, including up-selling, occupancy optimization, and rate management. 4. Staff Management & Development: Hire, train, and supervise all front office and housekeeping staff, including department heads, supervisors, and operational staff. Develop team members through on-the-job coaching, performance appraisals, and training programs, ensuring career growth and skill enhancement. Conduct regular team meetings and performance reviews, providing constructive feedback and recognition. Create a positive, inclusive work culture that fosters teamwork and collaboration across departments. 5. Budget & Cost Control: Develop and manage the annual housekeeping and front office budgets, ensuring proper allocation of resources. Monitor and control operational costs to meet or exceed departmental budget goals. Ensure efficient use of materials, minimizing waste, and optimizing the use of manpower to maintain cost-effectiveness. 6. Collaboration & Communication: Work closely with other department heads (e.g., F&B, Maintenance, Sales & Marketing) to ensure smooth operations and high-quality service delivery. Communicate effectively with all departments to ensure operational coordination and guest satisfaction. Assist with crisis management or emergency situations in both the front office and housekeeping areas, ensuring quick response and resolution. 7. Compliance & Health & Safety: Ensure compliance with local regulations, fire safety laws, health and safety policies, and environmental sustainability practices. Regularly inspect guest rooms, public spaces, and back-of-house areas for safety, cleanliness, and adherence to safety standards. Ensure all staff are properly trained in emergency procedures and safety protocols. Preferred candidate profile Education: Bachelors degree or equivalent in Hospitality Management, IHM/BHM Experience: At least 6-12 years of experience in hospitality management, with a minimum of 2-3 years in a leadership role overseeing both front office and housekeeping operations. Skills: Strong leadership and team management skills. Excellent communication, interpersonal, and customer service skills. In-depth knowledge of housekeeping and front office operations, standards, and best practices. Budgeting and cost control experience. Ability to handle stressful situations and resolve guest complaints professionally. Familiarity with hotel property management systems (PMS) and housekeeping software. Problem-solving and conflict resolution abilities. Personal Attributes: Strong organizational skills and attention to detail. A customer-centric attitude with a passion for hospitality. Proactive and solution-oriented. Ability to lead by example, motivating and inspiring the team. Flexibility and adaptability in a dynamic work environment. Positive and energetic with a hands-on management style. Working Conditions: Full-time position, with flexible working hours (including evenings, weekends, and holidays as required). Work is performed in both guest-facing areas and back-of-house facilities. Role: Head - OperationsIndustry Type: Facility Management ServicesDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: OperationsEducationUG: BHM in Any Specialization, BHMCT in Hotel Management, Diploma in Any Specialization, B.A in Any SpecializationDoctorate: MPHIL in Any SpecializationKey SkillsSkills highlighted with are preferred keyskillsHotel ManagementFront Office ManagementHousekeeping ManagementHousekeepingHospitality ManagementGuest House ManagementHotelFacility Management

Roles and Responsibilities Provide exceptional customer service to clients via phone, email, or chat. Handle customer queries and concerns in a professional and timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of all interactions with customers using CRM software. Troubleshoot technical issues related to software applications and hardware devices.

Role & responsibilities Looking for a technically skilled professional with knowledge and hands-on experience in the following areas: UPS Systems HVAC LT Panels Record Keeping Vendor Management Commercials and Billing Management Driving EHS (Environment, Health & Safety) compliance on-site Preparing MIS and MMR reports. Soft Service exposure

Position Food & Beverage Executive HPE-IWF Reporting to: Client & ISS Operation Manager Purpose: This is a written document that establishes understanding and support the deliverables of F&B Executive (ISS) at the client of HPE IWF site or amongst working colleagues for the delivery of Food & Beverage Management services in accordance with the Service Level Agreements and Customers Key Performance Indicators. Primary Goal: To achieve the timely and efficient delivery of Food & Beverage Management services to HPE IWF site in Bangalore , in support of their needs and in accordance with the Service Levels and Key Performance Indicators set out below. Key Responsibilities: Manage day-to-day operations of the food and beverage department. Lead, train, and motivate the F&B team to deliver exceptional customer service. Ensure compliance with health and safety regulations, hygiene standards, and company policies. Develop and implement menus in collaboration with chefs and culinary staff. Monitor inventory levels and order supplies as needed. Control operational costs and identify measures to cut waste and increase profitability. Maintain relationships with suppliers and negotiate contracts when necessary. Implementation of check list of kitchen equipment and ensure all equipments are maintained good condition. Providing training to kitchen vendor on dos and don’ts. Ensure maintenance of t kitchen equipment are carried and are in good condition. Preparation of incident report and case study . Ensure safe environment of kitchen operation Handle guest complaints professionally and promptly. Maintain relationships with suppliers and negotiate contracts when necessary. Ensure consistent quality in food and beverage presentation and service. Prepare reports on sales, profitability, and other key performance indicators. Providing excellent customer service, addressing complaints, and ensuring guest satisfaction. Building and maintaining strong relationships with vendors and suppliers. Maintaining high standards of food and beverage quality, presentation, and service. Qualifications & Skills: Bachelor's degree in Hotel Management, Hospitality, or a related field. Minimum of 4–6 years of experience in F&B operations, with at least 2 years in a managerial role. Strong leadership, organizational, and communication skills. Excellent knowledge of food and beverage trends and customer service best practices. Ability to work flexible hours, including weekends and holidays. Preferred Qualities: Experience in luxury or high-volume hospitality environments. Strong problem-solving skills and attention to detail. Prefer to Female candidates only.

Roles and Responsibilities Oversee industrial catering services, providing high-quality meals to employees at construction sites or remote locations. Develop effective customer service strategies to enhance client satisfaction and loyalty. Ensure compliance with health, safety, and environmental (HSE) regulations throughout all aspects of catering operations. Manage catering operations, including planning menus, ordering supplies, and ensuring food safety standards.

Roles and Responsibilities Manage soft services operations, including housekeeping, laundry, linen supply, pest control, and waste disposal.

Roles and Responsibilities Manage day-to-day operations of IT infrastructure, including HVAC, access control, power systems, and MEP services. Oversee project planning and execution for new projects or renovations within the data center. Desired Candidate Profile 3-6 years of experience in IT Infrastructure Management (Data Center Operations). Strong understanding of AutoCAD software; proficiency in MS Office applications.

Roles and Responsibilities Manage soft services operations, including housekeeping, laundry, linen supply, pest control, and horticulture. Oversee facility administration tasks such as maintenance scheduling and vendor management. Ensure compliance with safety regulations and maintain a clean and organized work environment.

Supply Chain and Procurement Coupa Administrator - Supply Chain Risk & Compliance India Published 1 day ago Full Time Hybrid Chennai, IN As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main purpose of the position : ISS Group is looking for an experienced supply chain risk & compliance profile with an experience to maintain and secure the end-to-end due-diligence and supplier assurance process. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Senior specialist (Supply Chain Risk & Compliance Tools) with focus on supplier assurance tools & process, incl. supplier performance management. The role is to manage Coupa RPMA system and manage other Power App based solutions in third-party risk management. What you ll do: Maintain and secure adherence to end-to-end due-diligence and supplier assurance blue-print process, incl. supplier performance management Maintain and continuously develop risk domains (questionnaires) in the solution (Coupa RPMA) Configure and Manage workflows within Coupa RPMA Manage/adjust process and outcomes to ensure third-party risk management tools are maintained Work with country Procurement and key accounts to understand new needs Keep up to date with Coupa technical changes Act as single point of contact and liaise with ISS IT Service Support on technical support needs (e.g. fixing errors and bugs, changing risk domains, changing workflows etc.) Who you ll work with: Global due-diligence team members. Assurance Project Managers Regional supplier due-diligence responsible Country dedicated due-diligence team members Procurement Senior leadership Key qualifications: Supply chain and supplier relationship management process understanding Knowledge of Coupa RPMA, SIM, P2P Power BI & Power Apps (BI Dashboards) Knowledge of configuration and release methodologies to enable communication with IT Stakeholder management Communication & language skills It is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based due-diligence Personal skills you excel: Technical competence Execution Mindset Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Onsite Requisition ID: 40333 The Recruitment Process 1. Job search 2. Application 3. Screening Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.

Supply Chain and Procurement Senior Specialist - Supply Chain Risk & Compliance Tools India Published today Full Time Hybrid Chennai, IN As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main purpose of the position : ISS Group is looking for an experienced supply chain risk & compliance profile with an experience to maintain and secure the end-to-end due-diligence and supplier assurance process. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Senior specialist (Supply Chain Risk & Compliance Tools) with focus on supplier assurance tools & process, incl. supplier performance management. The role is to manage Coupa RPMA system and manage other Power App based solutions in third-party risk management. What you ll do: Maintain and secure adherence to end-to-end due-diligence and supplier assurance blue-print process, incl. supplier performance management Maintain and continuously develop risk domains (questionnaires) in the solution (Coupa RPMA) Configure and Manage workflows within Coupa RPMA Manage/adjust process and outcomes to ensure third-party risk management tools are maintained Work with country Procurement and key accounts to understand new needs Keep up to date with Coupa technical changes Act as single point of contact and liaise with ISS IT Service Support on technical support needs (e.g. fixing errors and bugs, changing risk domains, changing workflows etc.) Who you ll work with: Global due-diligence team members. Assurance Project Managers Regional supplier due-diligence responsible Country dedicated due-diligence team members Procurement Senior leadership Key qualifications: Supply chain and supplier relationship management process understanding Knowledge of Coupa RPMA, SIM, P2P Power BI & Power Apps (BI Dashboards) Knowledge of configuration and release methodologies to enable communication with IT Stakeholder management Communication & language skills It is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based due-diligence Personal skills you excel: Technical competence Execution Mindset Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Onsite Requisition ID: 40333 The Recruitment Process 1. Job search 2. Application 3. Screening Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.

Supply Chain and Procurement Manager Supply Chain Due-Diligence India Published 1 day ago Full Time Hybrid Chennai, IN As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main purpose of the position : ISS Group is looking for an experienced supply chain risk & compliance profile with an operations mindset. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Manager Supply Chain due-diligence with focus on supplier due-diligence and onboarding. The role is to manage due-diligence specialists and execute third-party risk assessment process. You will be part of a team that support APAC or European countries which would require you to work in timings that matches these locations. What you ll do: Ensure the supplier due-diligence process is conducted within defined timelines and cost within the location - Oversee the supplier vetting process to ensure compliance with timelines and budget Manage vetting resources - Manage and lead the due-diligence team, ensuring high performance and productivity. Work with countries in ensuring that due-diligence of supply chain is prioritized. Continuous monitoring and improvement of due-diligence resource performance, ensuring targets and KPIs are consistently met. High levels of competence maintained within the team, with strategies in place to minimize attrition and enhance motivation. Timely and accurate management reporting that supports strategic decision-making and operational improvements. Maintain high levels of country supply chain & supplier satisfaction through efficient due-diligence processes and effective communication. Promptly identify, address, and resolve any issues arising in the vetting process to minimize delays. Close understanding of the system and solution to ensure configurations are optimized, adopted, and meet performance objectives. Who you ll work with: Country Procurement organizations across APAC & EMEA Regional supplier due-diligence responsible Group Supply Chain and Procurement leadership team Country dedicated due-diligence team members Key qualifications: Minimum 7-8 years of experience in managing global processes and teams Have experience in managing a team of third-party risk validators Knowledge of supplier vetting and prequalification Resource management, Project management and prioritization Stakeholder management it is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based vetting Personal skills you excel: Execution Mindset Driving results & Performance Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Onsite Requisition ID: 40335 The Recruitment Process 1. Job search 2. Application 3. Screening Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.

People and Culture Talent Acquisition and HR Operations Manager India Published today Full Time Hybrid Mumbai, IN, 400059 As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Mumbai, Hybrid Language: English Main purpose of the position: The Talent Acquisition and Operations Manager will play a key role in aligning local HR structures with group-wide strategies. This position is responsible for conducting an innitial audit of HR processes to ensure compliance and efficiency across all touchpoints. The role involves managing the full employee lifecycle, including onboarding, performance management, and training initiatives. A crucial aspect of the role is building strong relationships between the group and local entities to support effective talent development. The manager will also lead end-to-end recruitment efforts, ensuring the attraction and retention of top talent. Talent Acquisition Responsibilities: Support the manager in effective end-to-end recruitment processes Participate in interviews with shortlisted candidates to ensure high-quality discussions and competency-based assessments Collaborate with local recruitment agencies if needed Drive employer branding initiatives locally Work closely with business stakeholders to thoroughly understand their needs, team dynamics, and potential upcoming vacancies Review and adjust the TA process to reflect ongoing and future changes, including local market specifics Conduct candidate assessments and provide structured feedback HR Generalist Responsibilities: Build strong relationships with managers and act as a trusted advisor on HR-related matters Oversee hiring and onboarding processes for group candidates in India Participate in global HR initiatives and implement them locally Drive employee engagement and promote a positive workplace culture Coordinate the annual people cycle, including performance reviews, merit increases, bonus calculations, and distribution processes Support training and career development initiatives Answering queries regarding local terms for Group managers worldwide and employees in India Key Qualifications: Minimum of 6 years of professional experience in a similar role Excellent verbal and written communication skills Fluency in English Proven ability to manage and balance stakeholder expectations, including senior management Hands-on experience in the full recruitment lifecycle, including sourcing strategies and competence-based interview assessments Good understanding of local labor legislation A mindset focused on continuous improvement and problem-solving Process-oriented, with a proven track record of implementing HR policies and suggesting process improvements Willingness to travel (up to 10% locally and once annually abroad) Tech-savvy, with strong PC skills and a focus on using technology to promote automation Data-driven, with the ability to leverage metrics in decision-making Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Hybrid Requisition ID: 40446 The Recruitment Process 1. Job search 2. Application 3. Screening Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.

Supply Chain and Procurement Senior Specialist - Supply Chain Due-Diligence India Published 1 day ago Full Time Hybrid Chennai, IN As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main purpose of the position: ISS Group is looking for an experienced supply chain risk & compliance profile with an operations mindset. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Senior specialist Supply Chain due-diligence with focus on supplier due-diligence and onboarding. The role is to execute the dur-diligence process as per the defined process and business rules. You will be part of a team that support APAC or European countries which would require you to work in timings that matches these locations. What you ll do: Ensure the supplier due-diligence process is conducted within defined timelines and cost Making sure suppliers are onboarded to ISS prequalification solution Be a subject matter in risk assurance in responsible souring requirements Define validation rules of supplier attestations along with group Center of Excellence Call suppliers and trouble shoot if supplier onboarding process is stopped Monitor performance of the due-diligence specialists and structure improvements Escalate supplier non-progress to relevant stakeholders and resolve onboarding bottlenecks Validate supplier provided information against ISS due-diligence criteria Facilitate country progress meetings to ensure 100% prequalification compliance achieved Assess and analyze the risk profile of supply chain and determine onboarding suppliers Train and act as mentor for due-diligence specialists Work with account operations & country Procurement with necessary management reports Who you ll work with: Work with suppliers in onboarding them in due-diligence solution Collaborate with country Procurement organization in improving supplier onboarding process Engage with Subject Matter experts in addressing and resolving noncompliance Work with system responsible tools manager to test solutions Key qualifications: Minimum 3-5 years of experience in risk control and mitigation, Proficiency in responsible sourcing risk domains Strong execution skills according defined business rules Hands-on experience with compliance requirements of suppliers Knowledge of legal compliance requirements Risk assessment of supply chain Knowledge of risk solutions (e.g. Coupa RPMA ) Communication & language skills Service mindset and appearance Knowledge of Coupa RPMA, SIM, P2P considered an advantage but not a requirement Personal skills you excel: Execution Mindset Driving results & Performance Communicates effectively Escalation management Risk management Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Onsite Requisition ID: 40334 The Recruitment Process 1. Job search 2. Application 3. Screening Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.