Customer Care Manager

5 - 8 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage customer care operations to ensure high levels of patient satisfaction, retention, and revenue growth.
  • Oversee financial performance by analyzing EBITDA, P&L statements, and implementing cost-effective measures.
  • Provide expert advice on financing options to patients through personalized financial counseling sessions.
  • Develop strategies for improving collections from customers while maintaining a positive relationship with them.
  • Ensure compliance with regulatory requirements and internal policies related to billing processes.

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Rhea Healthcare

Healthcare Technology

N/A

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