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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant- Network Engineer
- Enable bringing the “Other businesses” Client location within the security umbrella based on prioritization from the Client team
o Network tooling rationalization and driving POCs and promoting successful POCs to production.
- Proactive research and enablement for NOC:
o Continuous improvement and transformation
o NIST CSF 2.0/NIST 800.53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.
- Support for Client Internal and external compliance audits (e.g. compliance related audits)
- Research and drive continuous improvement for NOC including
o Leveraging GenAI enabled Networking Operations
o Continuous real time monitoring of network performance and availability.
o Immediate detection and alerting of network anomalies and issues.
- Performance Optimization:
o Regular analysis and tuning of network performance to ensure optimal operation.
o Identification and resolution of bottlenecks and inefficiencies.
o Proactive management of network incidents with rapid response and resolution.
o Root cause analysis and corrective action to prevent recurrence. o Follow and upgrade, if required, the current SK Lifesciences Incident Management processes
- Server and Device Monitoring:
o Continuous monitoring of server health, performance, and capacity.
o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.
- Patch and Update Management:
o Regular updates and patching of network devices and servers to ensure security and stability.
o Coordination with SOC for security related updates.
- Configuration Management:
o Maintenance and documentation of network and device configurations.
o Change management processes to track and manage configuration changes.
Internet and WAN Link Monitoring:
o Monitoring of internet and WAN links for availability and performance.
o Alerting and troubleshooting of connectivity issues.
- Bandwidth Utilization Analysis: o
Monitoring and analysis of bandwidth usage to identify trends and potential issues.
o Optimization of bandwidth allocation to ensure critical applications have necessary resources.
- Traffic Shaping and QoS Management:
o Implementation of traffic shaping and Quality of Service (QoS) policies to prioritize critical traffic.
o Monitoring and adjustment of QoS policies to ensure optimal performance.
- Network Security Monitoring
- Compliance Reporting: Internal & External
- Network Incident Response
- Disaster Recovery Planning
- Backup and Restore Management
- SLAs and Performance Metrics
- Customer Reporting and Communication:
- Proactive Customer Support including working closely with Networking hardware providers (e.g. Cisco)
Cisco related Access switches, Core switches, Firewalls, Edge Devices, Wireless
Hardware, Internet Edge, Cisco Firepower (IPS, IDS, NGFW), LogicMonitor
Have experience on F5 LB, Juniper, Cisco, PaloAlto, Solarwinds for Monitoring, Riverbed, HPE Aruba Airwave
Installing, configuring and supporting network equipment including routers, switches, wireless devices
Qualifications we seek in you!
Certifications : CCNP, CCIE, CCNA, JNCIP, JNCIE & CISSP.
Preferred Qualifications/ Skills
Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers.
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
