Information Technology Administrator

Job Description

Job Description: IT Administrator (Infrastructure, Network and Applications) Location: Gurugram (Onsite) Reporting To: Head Technology Experience Required: 5-7 years in IT administration, with focus on Microsoft 365, Intune, and cybersecurity Employment Type: Full-time About Positive Moves Characterized as Disruptive Innovation Partners, Positive Moves is a global retained executive search firm established in 1992. With offices in Hong Kong, Singapore, London, Dubai, Paris, the USA, and India, we serve clients across industries like Financial Services, Consumer Products, Retail, Manufacturing, Telecom, Strategy Consulting, Technology, Oil & Gas, and Healthcare. Role Overview The IT Administrator will be responsible for the optimum setup, smooth operations, and ongoing maintenance of all technology and cybersecurity functions across the organization. This includes Microsoft 365 and Intune management, endpoint protection, networks, vendor coordination, and direct support to senior executives. Key Responsibilities Microsoft 365 Administration & Intune Manage Microsoft 365 suite (Exchange Online, Outlook, OneDrive, Teams, SharePoint, Power Automate). Configure new user accounts, archiving, security groups, mailbox rules, and conditional access policies. Administer Microsoft Intune for mobile device management (MDM) and mobile application management (MAM) across Windows and mobile platforms. Ensure device compliance, application deployment, and configuration profiles via Intune. Monitor and enforce policies for password security, device encryption, and OS patching using Intune. Assist with automation and reporting using Microsoft tools and scripts. Provide hybrid support for both in-office and remote employees globally. Network, Infrastructure & Device Support Oversee internal network operations including Wi-Fi (Access Points), Switches, and Firewalls (Sophos). Troubleshoot and support desktops, laptops, printers, mobile devices, AV systems. Provision and manage laptops, desktops, and mobile phones (Windows, Android, iOS). Support and manage voice infrastructure and telephony configurations. Assist VIP users with priority and discretion, ensuring minimal downtime. Security & Continuity Administer Sophos Central for firewall, antivirus, endpoint protection, and threat response. Enforce endpoint security standards and ensure regular updates and patch compliance. Implement and maintain disaster recovery and data backup policies. Support encryption, MFA, DLP, and other M365 security frameworks. Vendor, Procurement & Expense Management Identify, liaise, and manage all technology, telecom, and networking vendors. Recommend and procure hardware/software; track licenses, warranties, and renewals. Maintain accurate expense reports and support budgeting/forecasting. Ensure cost-effective solutions while maintaining SLA adherence and quality. Documentation & Policy Create and update firm-wide IT policies, SOPs, and technical documentation. Ensure user guides and documentation are updated and accessible. Regularly audit compliance with IT and cybersecurity best practices. Key Requirements 5+ years of experience in IT administration with strong Microsoft 365 & exposure to networks and cyber security best practices. In-depth knowledge of Intune (compliance policies, configuration profiles, device lifecycle) Strong troubleshooting across hardware, software, network, and security Hands-on experience with Sophos security tools Ability to support senior leadership (VIP users) effectively Excellent communication, coordination, and documentation skills Willingness to be on-call and responsive in high-priority situations Show more Show less