Human Resources Manager

Location: Delhi (On-site)

Department: Human Resources

Employment Type: Full-Time

Reporting to: Chief Human Resources Officer 

Salary: Negotiable

Akhil and Shriya, a filmmaker and a psychologist, shared a deep love for dosas. Missing the iconic Bangalore-style dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realized that the secret to a great dosa lies not just in the simple ingredients — but in the honor, respect, and care invested in its making.

Today, Benne is known for serving food we love, with warmth and authenticity, bringing a taste of home to new cities. We believe in a culture of respect, warmth, and continuous improvement, valuing every team member and the experience they help create.

As a Human Resources Manager at Benne, you will design and implement programs that celebrate employee contributions and build a culture of appreciation across outlets. From milestone awards and performance incentives to meaningful day-to-day recognition, your work will directly impact morale, motivation, and long-term retention.

HR Strategy & Culture

• Drive employee engagement, recognition, and retention initiatives tailored by benne.

Recruitment & Onboarding

• Oversee end-to-end recruitment for café, kitchen, and support staff.
• Execute structured onboarding to ensure smooth integration and culture fit.

HR Operations & Compliance

• Manage employee attendance, leave, overtime, bonuses, and payroll inputs.
• Ensure compliance with all labour laws, minimum wage regulations, and statutory requirements (PF, ESIC, gratuity, etc.).
• Maintain accurate employee records and HR documentation.

Performance & Recognition

• Oversee the employee recognition framework, linking it with performance and career progression.
• Coordinate monthly/quarterly reward programs and organize key celebrations (birthdays, anniversaries, farewells, festivals).
• Partner with outlet managers to evaluate performance and provide feedback-driven recognition.

Employee Relations & Engagement

• Act as a trusted advisor to staff and management on motivation, grievances, and conflict resolution.
• Conduct regular team check-ins and surveys to understand employee needs and morale.
• Promote inclusivity, fairness, and cultural sensitivity in all HR practices.

Training & Development

• Identify training needs for floor and kitchen staff; coordinate workshops on service, safety, compliance, and soft skills.
• Support career development and succession planning for high-performing employees.

Compensation & Benefits

• Ensure competitive and fair compensation practices for all levels of staff.
• Manage vendor partnerships for rewards, vouchers, and benefits programs.

Reporting & Insights

• Track and analyze HR metrics (attendance, attrition, engagement, performance) to drive continuous improvement.
• Present regular reports and insights to the CHRO and leadership team.
  

• Bachelor’s degree in Human Resources, Business, Psychology, or related field (Master’s preferred).
• 5+ years of HR experience, ideally in hospitality, F&B, or retail sectors.
• Strong knowledge of labour laws, compliance, and HR operations in India.
• Experience in recruitment, performance management, and employee engagement.
• Excellent communication, coordination, and conflict-resolution skills with high EQ.
• Analytical mindset with the ability to link HR initiatives to business outcomes.
• Passion for creating an employee-first culture where staff feel seen, valued, and motivated.

To Apply: Email your resume to hr@shimowfoods.com with the subject line: "Human Resources Manager – Benne :)”

We look forward to hearing from you!