Human Resource Lead

POSITION OPEN FOR CANDIDATES BASED IN INDIA ONLY

While all qualified candidates are encouraged to apply, preference will be given to applicants with experience in hiring the ServiceNow-related roles.

Communication Preference

Professional English Communication is Must.

Salary

400000 - 550000 per annum

Working Hours

This is a full-time role based in India. The expected work schedule is 5:00 PM – 1:00 AM IST (Monday to Friday), providing overlap with both Indian and US business hours to support hiring across global teams.

Job Summary

We are seeking a proactive and versatile HR Lead based in India to drive end-to-end HR operations at Work4Flow. This individual will manage multiple open positions simultaneously, oversee HR interns, and play a key role in professional staffing and employee engagement. The role will also expand to include payroll support and the overall management of HR operations as the company grows.

This is a unique opportunity to build and scale the HR function in a startup environment, where flexibility, ownership, and problem-solving are essential.

Key Responsibilities & Duties

• Manage end-to-end recruitment for multiple open positions across India and the US simultaneously.
• Oversee and mentor a team of HR interns, ensuring smooth execution of hiring and HR tasks.
• Partner with leadership to staff professional roles across global teams.
• Support payroll preparation and processing in collaboration with finance.
• Develop and maintain HR processes, databases, and compliance records.
• Coordinate employee engagement initiatives, onboarding, and exit processes.
• Serve as the first point of contact for HR queries and policy clarifications.
• Provide input into HR strategy as the company scales, balancing startup agility with structure.

Minimum Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• Familiarity with recruiting for ServiceNow roles (e.g., Developers, Administrators, Consultants, or certified specialists such as CIS-HRSD, CIS-CSM, CIS-ITSM) is a strong plus.
• 2+ years of HR experience, with at least 1 year in end-to-end recruitment.
• Proven ability to handle multiple open roles simultaneously.
• Exposure to payroll processing (India) and HR compliance.
• Strong organizational, multitasking, and communication skills.

Preferred Qualifications

• Prior experience in a startup or fast-paced growth environment.
• Experience managing or mentoring junior HR staff or interns.
• Familiarity with HRIS/ATS tools and Google Workspace.
• Strong interest in scaling HR processes in alignment with business growth.