Human Resources Lead

Position Open for Candidates based in India ONLY

About Work4Flow

Work4Flow is a leading technology solutions provider specializing in Generative AI & Agentic AI within the ServiceNow ecosystem. Recognized as one of the top 10 preferred implementation partners, we help businesses transform operations with AI-powered automation & enterprise digital workflows. With a global presence, our team collaborates across multiple locations, driving innovation & efficiency for our clients.

Why Join Us

• Be Part of a Market Leader – Work with one of the top 10 implementation partners in the Generative AI/Agentic AI space for ServiceNow.
• Global Collaboration – Join a diverse and distributed team spanning multiple locations across the world.
• Cutting-Edge Innovation – Work at the forefront of AI-powered automation and enterprise digital transformation.
• Career Growth – Build advanced ServiceNow expertise with real-world enterprise projects.
• Work Flexibility – Collaborate remotely while engaging with global teams.

Job Summary

We are seeking a proactive and versatile HR Lead based in India to drive end-to-end HR operations at Work4Flow. This individual will manage multiple open positions simultaneously, oversee HR interns, and play a key role in professional staffing and employee engagement. The role will also expand to include payroll support and the overall management of HR operations as the company grows.

This is a unique opportunity to build and scale the HR function in a startup environment, where flexibility, ownership, and problem-solving are essential.

Key Responsibilities & Duties

• Manage end-to-end recruitment for multiple open positions across India and the US simultaneously.
• Oversee and mentor a team of HR interns, ensuring smooth execution of hiring and HR tasks.
• Partner with leadership to staff professional roles across global teams.
• Support payroll preparation and processing in collaboration with finance.
• Develop and maintain HR processes, databases, and compliance records.
• Coordinate employee engagement initiatives, onboarding, and exit processes.
• Serve as the first point of contact for HR queries and policy clarifications.
• Provide input into HR strategy as the company scales, balancing startup agility with structure.

Minimum Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• Familiarity with recruiting for ServiceNow roles (e.g., Developers, Administrators, Consultants, or certified specialists such as CIS-HRSD, CIS-CSM, CIS-ITSM) is a strong plus.
• 2+ years of HR experience, with at least 1 year in end-to-end recruitment.
• Proven ability to handle multiple open roles simultaneously.
• Exposure to payroll processing (India) and HR compliance.
• Strong organizational, multitasking, and communication skills.

Preferred Qualifications

• Prior experience in a startup or fast-paced growth environment.
• Experience managing or mentoring junior HR staff or interns.
• Familiarity with HRIS/ATS tools and Google Workspace.
• Strong interest in scaling HR processes in alignment with business growth.

Working Hours

This is a full-time role based in India. The expected work schedule is 3:00 PM – 12:00 Midnight IST (Monday to Friday), providing overlap with both Indian and US business hours to support hiring across global teams.