ServiceNow Developer - Certified Implementation Specialist

About Work4Flow

Work4Flow is a leading technology solutions provider specializing in Generative AI & Agentic AI within the ServiceNow ecosystem. Recognized as one of the top 10 preferred implementation partners, we help businesses transform operations with AI-powered automation & enterprise digital workflows. With a global presence, our team collaborates across multiple locations, driving innovation & efficiency for our clients.

Why Join Us

• Be Part of a Market Leader

  – Work with one of the top 10 implementation partners in the Generative AI/Agentic AI space for ServiceNow.

• Global Collaboration

  – Join a diverse and distributed team spanning multiple locations across the world.

• Cutting-Edge Innovation

  – Work at the forefront of AI-powered automation and enterprise digital transformation.

• Career Growth

  – Build advanced ServiceNow expertise with real-world enterprise projects.

• Work Flexibility

  – Collaborate remotely while engaging with global teams.

Job Summary

ServiceNow Developer

This role requires hands-on experience in ServiceNow development, workflow automation, integrations, and module customization. You will play a key role in building enterprise-grade ServiceNow solutions, contributing to automation and AI-driven initiatives, and collaborating with global teams on client projects.

Key Responsibilities & Duties

• Design, develop, and maintain ServiceNow applications and modules (e.g., ITSM, CSM, HRSD, CMDB).
• Build and optimize workflows, automation, and business rules within the ServiceNow platform.
• Develop and maintain integrations with third-party systems using REST, SOAP, or integration tools.
• Customize ServicePortal (AngularJS) or Workspace (ReactJS) for enhanced user experiences.
• Ensure compliance with ServiceNow best practices, coding standards, and security requirements.
• Participate in troubleshooting, debugging, and performance optimization of ServiceNow applications.
• Collaborate with functional teams, product managers, and solution architects to translate business requirements into technical solutions.
• Contribute to agentic AI and automation initiatives within the ServiceNow ecosystem.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.

• Active CIS certification in HRSD, CSM, or ITSM (mandatory)

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• 1–3 years of hands-on experience in ServiceNow development (scripting, workflows, configurations).
• Proficiency in JavaScript, HTML, AngularJS, or ReactJS for ServiceNow UI customization.
• Strong knowledge of ServiceNow data model and core modules.
• Familiarity with REST/SOAP APIs and ServiceNow integration frameworks.
• Strong problem-solving and analytical mindset.
• Excellent communication and teamwork skills.

Preferred Qualifications

• Additional ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer).
• Prior experience in enterprise ServiceNow implementations with cross-module integration.
• Familiarity with enterprise SaaS platforms and IT service delivery processes.
• Experience with agile methodologies and global delivery environments.