Ecommerce Specialist

Company Overview:

La Elega is all about adding value to your everyday quality of life. We have

developed range of products that not only improves your health but your wellness. Mixing the right

combination of the product to your life

We are seeking a highly motivated and experienced E-Commerce Manager to manage and grow our

presence across various online marketplaces such as Amazon, Flipkart, and other third-party

platforms. The ideal candidate will be responsible for end-to-end management of product listings,

sales optimization, marketing campaigns, and customer engagement. This role is critical to driving

sales and ensuring a smooth and profitable operation on all ecommerce platforms.

Key Responsibilities:

1. Marketplace Management:

• Manage day-to-day operations on Amazon, Flipkart, and other ecommerce marketplaces,

ensuring seamless execution.

• Handle the full cycle of product listings, including adding new products, optimizing existing

listings, updating content, and ensuring correct product categorization.

• Monitor inventory levels and coordinate with the logistics team to ensure sufficient stock for

each marketplace.

2. Product Listing and Optimization:

• Ensure accurate and high-quality product listings (titles, descriptions, images, specifications)

across all marketplaces.

• Implement SEO best practices to enhance product visibility.

• Regularly audit listings for completeness, accuracy, and relevance.Sales and Performance Monitoring:

• Track sales performance and analyze data to identify trends, issues, and opportunities for

growth.

• Generate sales reports and recommend strategies for improvement.

• Conduct competitor analysis and benchmarking to ensure competitive pricing and

positioning.

3. Marketing and Promotions:

• Plan and execute marketing campaigns on Amazon, Flipkart, and other platforms (e.g.,

Sponsored Ads, Lightning Deals, Promotions).

• Develop strategies for improving organic ranking and product discoverability.

• Coordinate promotions, seasonal sales, and deals to boost revenue and drive customer

engagement.

4. Customer Engagement and Support:

• Monitor customer reviews and feedback, responding to queries and addressing issues

promptly.

• Ensure customer satisfaction by resolving order issues, returns, and refunds in coordination

with the customer support team.

5. Data Analysis and Reporting:

• Use analytics tools (such as Amazon Seller Central, Flipkart Dashboard) to track KPIs and

measure the effectiveness of marketing and sales strategies.

• Provide weekly/monthly performance reports and suggest actionable insights to improve

sales and reduce costs.

6. Compliance and Policies:

• Stay updated on marketplace policies, guidelines, and best practices to ensure compliance

and avoid account suspension or penalties.

• Coordinate with internal teams to ensure fulfillment, shipping, and returns meet marketplace

requirements.

Qualifications:

• Bachelor’s degree in Marketing, Business, or related field.

• Proven experience managing ecommerce marketplaces (Amazon, Flipkart, etc.).

• Strong understanding of ecommerce platforms and their backend operations.

• Experience with PPC campaigns, SEO for ecommerce, and marketplace advertising.

• Proficiency with e-commerce tools (Amazon Seller Central, Flipkart Dashboard, etc.).

• Analytical mindset with experience in data-driven decision-making.

• Strong attention to detail and ability to manage multiple tasks.

• Excellent communication and customer service skills.

Preferred Skills:

• Certification in digital marketing, ecommerce, or related areas.

• Knowledge of other marketplaces like Myntra, Paytm, etc.

• Experience with ecommerce analytics tools (e.g., Helium 10, Jungle Scout).