About StarRez
StarRez is the global market leader in student housing software and residential community management. Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience. Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services. We provide opportunities for students and residents to Thrive!
The Role
StarRez, Inc. is seeking a Contract Administrator with a positive, can-do attitude to join our growing legal team. The Contract Administrator will work alongside the Legal Team and all relevant stakeholders to provide administrative support throughout all stages of the contracting process for both StarRez customer contracts and contracts for StarRez, its subsidiaries, and internal suppliers. This includes the RFP/intake process, negotiation scheduling, circulating documents for signatures, and closing out the contract within Salesforce and the Contract Lifecycle Management (CLM) system.The successful candidate will have extensive experience administering and managing the contract lifecycle for various types of contracts. They should be organized, meticulous, and dedicated to delivering outstanding team service. The ideal candidate will be comfortable triaging legal requests to the Legal team and have prior experience managing the contract workflow for either a SaaS/technology company or a higher education services provider.
Role Specifics
- Work Location: 3 days in office; Hyderabad
- Travel: N/A
- Reporting Structure: Reports to Sr. Contracts Counsel
What You Will Own
- Independently assess, triage, and assign legal review requests to the Legal team for new contracts and modifications on previously executed contracts.
- Manage the contract intake email box and communicate with internal stakeholders on contract updates and status reports.
- Facilitate the contract signing process and contract retention procedures, including follow-up and communication with internal and external stakeholders.
- Conduct post-signature contract and compliance reviews to track essential contractual provisions and ensure a smooth handoff to implementation, customer success, and finance teams.
- Capture relevant metadata from customer agreements and input into the CLM for reporting for StarRez and all subsidiaries.
- Compile legal and contract metrics and analyze contract lifecycle data for presentation to the VP of Legal and executive stakeholders.
- Be a leader in process improvements, including strategies to scale legal services delivery to meet the company's growing needs.
- Assist with the management of a CLM system.
- Collaborate cross-functionally with teams throughout the business to ensure proper contractual management, recordkeeping, and adherence to best practices.
- Perform other responsibilities in support of the Legal team.
Required Qualifications
Meet ONE of the following educational requirements:
- Bachelor's degree in related field (business, law, economics, computer science, or similar)
- Paralegal Certification OR Associate's Degree
- 1+ years of experience in contract management OR 1+ years of experience in business operations and project management.
Preferred Qualifications
- Demonstrated interest or experience in reviewing, managing, and administering contracts.
- Familiarity with legal terminology, contract law principles, and common contract clauses.
- Exceptional attention to detail as it relates to contract management.
- Proficiency in using CLM software and a deep understanding of contract lifecycle management processes, including contract creation, negotiation, execution, and post-execution management (familiarity with Lexion is a plus)
- Willingness to learn and adapt to new technologies, processes, and best practices in contract management as the company scales.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders, such as Sales, Legal, and Finance teams, as well as external parties.
- Strong organizational and project management skills to handle multiple contracts simultaneously and meet deadlines in a fast-paced environment.
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with Salesforce.
- Experience using a contract e-signature software (Conga Sign or DocuSign is a plus).
- Experience working for a SaaS/technology company or a higher education services provider
- International contract experience in Europe and the Middle East or Asia-Pacific (APAC) regions is a major plus.
Reasons to join our Team:
StarRez is not just a workplace—it's a place to belong, build, and grow.
- A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.
- Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.
- Long-Term Vision: We're not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.
- Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.
- Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
