Catering Manager

About the brand

How good is our chaap? Well, let's just say that on a scale of 1 to 10, we're somewhere around  an 11.5. But we’re about more than just serving up amazing chaaps. Owned and operated by  Hor Kiddaan Foods Pvt Ltd, Gabru di Chaap was an idea born out of passion and with a mission  to spread taste and delight. Beginning as a small outlet in 2019, Gabru di Chaap has grown into  one of the most-admired premium quick restaurant franchise across 9 cities - Hyderabad,  Bengaluru, Lucknow, Ahmedabad, Mumbai, Delhi NCR, Surat, Indore and Pune – a testament to our committed pursuit of culinary and service excellence. Across 9 cities, our 25+ stores serve a  comprehensive tandoori menu including chaap kebabs, chaap wraps, chaap burgers, chaap  meals, our unique shikanjis and more… 

We ensure consistency of taste and quality across outlets through a meticulous application of  standard operating procedures. Led by a strong management team, Gabru Di Chaap has been  Shark Tank Season 4 Deal Winner and is poised to grow aggressively by opening new outlets in  several cities across India. 

As a brand, Gabru Di Chaap believes in smart hustle. We’re a pretty demanding bunch, but it’s  just because we’re fanatical about doing our very best for our customers. If you’re ambitious and  have a healthy appetite for competition, then consider joining the Gabru bandwagon and, as they  say, grow with the brand. 

Job Type:

• Full-time 

Location:

• Hyderabad 

Schedule:

• Day shift 

Language:

• English and Hindi & Telegu

About the role

Position Summary:

Catering Head

Qualifications

• Strong expertise in Food Service and Food & Beverage management
• Solid experience in Catering and Cooking; ability to plan and execute large-scale events
• Proven Customer Service skills with a focus on maintaining client satisfaction and handling inquiries and requests effectively
• Exceptional organizational and time-management abilities for coordinating schedules and resources
• Strong leadership and interpersonal skills to effectively manage and motivate a team
• Knowledge of food safety regulations and best practices in the food and beverage industry
• Preferred: Previous experience as a Catering Manager in a hospitality or food service setting
• Bachelor’s degree in Hospitality, Culinary Arts, Business Management, or a related field is desirable

Key Responsibilities

Catering Operations Management

• Lead end-to-end catering operations for events, corporate orders, bulk food delivery, and institutional partnerships.
• 
  
• Ensure seamless planning, execution, and delivery of all catering assignments with
• Maintain strict adherence to Gabru Di Chaap’s Standard Operating Procedures (SOPs) to ensure consistency of taste, hygiene, and quality.

Team & Vendor Management

Recruit, train, supervise, and motivate catering staff and support teams.

Coordinate with central kitchen teams for smooth production, inventory management, and dispatch for catering orders.

Manage external vendors (logistics, equipment suppliers, event coordinators) to ensure high-quality service delivery.

Menu & Quality Control

Collaborate with culinary teams to design, customize, and optimize catering menus.

Maintain rigorous quality checks for food preparation, packaging, portioning, and on-site service.

Continuously enhance presentation standards to align with Gabru Di Chaap’s premium brand image.

Client Relationship & Business Growth

Serve as the primary point of contact for corporate clients, event partners, and high-profile customers.

Manage negotiations, order closures, and client servicing to drive customer satisfaction and repeat business.

Identify new business opportunities, partnerships, and events to expand catering revenue streams.

Operational Efficiency & Reporting

Track demand, forecast requirements, and manage inventory for catering operations.

Create budgets, control costs, and drive profitability for the catering vertical.

Who We’re Looking For

• Experience:

  4–8 years in catering operations, QSR/F&B, hotel banquets, or large-scale food service management.
• 
  

• Skills:

  Operations leadership, team management, process orientation, vendor coordination, customer service.
• 
  
• Strong palate and understanding of tandoori/Indian cuisine is a plus.
• 
  
• Ability to work in a fast-paced, demanding environment.
• 
  
• Strong problem-solving abilities with an appetite for competition and growth.

Why Join Gabru Di Chaap?

• Be part of a rapidly growing, Shark Tank-backed brand.
• 
  
• Work with passionate food entrepreneurs in an aggressive expansion phase.
• 
  
• Growth-driven environment with immense learning and leadership opportunities.
• 
  
• A culture built on hustle, ownership, and customer obsession.

Qualifications

• Bachelor’s degree in

  Hotel Management

  ,

  Culinary Arts

  ,

  Hospitality

  ,

  F&B Management

  , or a related field (preferred).
• 
  
• 4–8 years of hands-on experience in

  catering operations

  ,

  banquets

  ,

  QSR chains

  ,

  large-scale food service

  , or

  hospitality management

  .
• 
  
• Proven track record of managing

  end-to-end catering operations

  , including staffing, production, logistics, and client servicing.
• 
  
• Strong knowledge of

  Indian cuisine

  , especially tandoori preparations; understanding of food safety and hygiene standards (FSSAI).
• Experience in handling

  high-volume orders

  , corporate clients, and large-scale events.
• 
  
• Excellent leadership and team management skills with the ability to train, motivate, and supervise staff.
• 
  
• Strong communication, negotiation, and customer-handling abilities.
• 
  
• Proficiency in operational tools such as MS Excel, POS systems, and basic inventory management software.
• 
  
• Ability to multitask, work under pressure, and deliver high-quality results in fast-paced environments.
• 
  
• Flexibility to travel and oversee catering operations across different locations as required.