Business Development Manager - (Freight Forwarding & Customs Clearance)

Job Description

Position Title: Business Development Manager (Freight Forwarding and Customs Clearance)

Location: Chennai

Experience required: six - ten years

Job Type: Full-time

About Stockarea:

Stockarea is a leading player in the logistics and freight forwarding industry, dedicated to providing

innovative and efficient supply chain solutions. Our comprehensive services span across warehousing,

Transportation, Global Logistics and Inventory management, tailored to meet the unique needs of

businesses in a fast-evolving marketplace. With a strong focus on leveraging technology and data-driven insights, Stockarea ensures that our clients' operations run smoothly, cost-effectively, and with a high level of customer satisfaction. Our mission is to empower businesses by optimising their supply chains, enabling them to focus on their core operations and achieve sustainable growth. At Stockarea, we are committed to building long-term partnerships with our clients, delivering exceptional service, and driving the future of logistics forward.

Roles & Responsibilities:

● Identify, pursue, and qualify new business opportunities across air and sea freight forwarding as well as customs clearance for imports and exports.

● Generate leads through cold-calling, email outreach, LinkedIn networking, trade shows, and industry events to build a robust sales pipeline .

● Maintain an organized CRM-based pipeline for lead tracking, accurate forecasting, and consistent follow-up .

● Prepare and deliver customized proposals, RFQs, and presentations showcasing end-to-end freight

forwarding and customs services.

● Negotiate pricing, contracts, and service terms to close profitable deals and consistently achieve or exceed sales targets.

● Coordinate closely with operations, customs brokers, and documentation teams to ensure flawless shipment execution and compliance .

● Stay informed on industry trends, regulatory updates (e.g., INCOTERMS, customs protocols), and

competitor activities to shape strategic plans.

● Build and nurture strong relationships with clients, carriers, brokers, and stakeholders to support retention, upselling, and long-term loyalty.

● Track, analyze, and report key performance metrics (leads, conversions, revenue) and market insights to senior management.

● Drive continuous improvement in documentation accuracy, customs clearance procedures, and overall

customer service for enhanced operational efficiency.

Qualifications:

● Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.

● six –ten years of proven experience in sales or business development within freight forwarding and customs

brokerage.

● Demonstrated track record of meeting or exceeding sales and revenue targets in B2B logistics

● Strong understanding of air and ocean freight operations, import/export regulations, and customs

compliance (including documentation and INCOTERMS)

● Proficiency in CRM tools and MS Office (Excel, Word, PowerPoint) with excellent communication,

negotiation, and analytical skills.

Skills Required:

● Soft skills and excellent communication

● Knowledge of logistics and the warehousing industry

● MS Excel & MS Word

● Language skills: Hindi (Mandatory) & English.

Perks: Informal Dress code, Flexible working hours, Friendly culture, Opportunities to grow fast.

No. of openings: 1

Job Location: Chennai