About Novatro
We are Novatro, a collaborative and passionate team focused on delivering a best in class AI-powered Intelligent Manufacturing ERP for medium-large manufacturing companies. Based in Rajkot, India, we're a small and collaborative group passionate about using technology to revolutionize manufacturing operations.
The Opportunity
Business Analyst and preferably with a strong manufacturing domain knowledge
custodian of requirements and operational visualization
If you thrive on turning complex manufacturing needs into precise, actionable requirements, this is the role for you.
Salary and Benefits
- Competitive salary, based on skills and experience with opportunities for career growth
- Permanent full-time position, located in Rajkot, India with occasional travel
Key Responsibilities
Requirements Gathering & Hardening:
Engage with manufacturing stakeholders (from shop floor to leadership) to capture functional, non-functional, and integration requirements.Domain Alignment & Support:
Collaborate closely with the Senior Lead, Customer Success & Domain Expert
to embed real-world precision manufacturing constraints and validation into the product requirements.Operational Mapping:
Map existing manufacturing workflows (e.g., production, scheduling, quality assurance, inventory control) into detailed epics, features, and user stories with clear acceptance criteria.Visualizing Operations:
Create and maintain visual models (process flows, use-case diagrams, wireframes) specifically reflecting and simplifying complex manufacturing operations for both the product team and end-users.Documentation & Traceability:
Own the end-to-end documentation of requirements (Jira, Confluence, Aha), maintaining traceability from requirement → process design → development → testing.
Training & Customer Enablement
Training Content Development
: Create and continuously refine comprehensive customer training content and support materials (manuals, e-learning modules, video walkthroughs, in-app help articles) focused on shop-floor adoption and maximizing product value.Internal Enablement
: Support the Senior Lead/Product Team by designing training programs for internal teams (Sales, Marketing, Engineering) to elevate the company’s domain knowledge.Support & QA Liaison
: Support QA in defining realistic test scenarios that simulate real-world manufacturing use cases. Provide ongoing clarity to developers and test engineers, ensuring manufacturing domain specifics are never lost in translation.
Change Management
- Act as the gatekeeper for all functional/non-functional requirement changes.
- Identify and capture the gaps between existing organizational workflows and the workflows within the software.
- Capture, document and evaluate change requests, assess operational impacts (downtime, workflow adjustments, data integration), and maintain updated documentation with version control to prevent scope creep.
Experience and Skills Required
- 6–10 years of experience as a Business Analyst in software product development.
- Proven expertise in requirements development, documentation, and change management in a
manufacturing or industrial SaaS context
. - Familiarity with manufacturing systems (ERP, MES, or similar).
- Hands-on experience with requirement and collaboration tools (Jira, Confluence, Aha).
- Demonstrated ability to create high-quality training and help documentation for a technical software product.
- Strong ability to model workflows, processes, and integrations.
- Excellent stakeholder engagement skills — able to converse comfortably with plant operators, business leaders, and engineers alike.
Interview Process
Our interview process is designed to assess requirement management skills, domain knowledge in manufacturing workflows, and communication clarity. Candidates will undergo multiple interviews and case-based assessments.
Contact
careers@novatro.ai
"Business Analyst - [Your Name]"
We look forward to hearing from you!
