HR Generalist Location: Gujarat Company: Novatro Reports to: COO About Novatro Novatro is an innovative software company developing an AI-powered Intelligent Manufacturing Platform designed for medium-large manufacturing companies. Based in Rajkot, India, we're a growing and collaborative team passionate about using technology to revolutionize manufacturing operations. We're on a mission to drive efficiency and growth through cutting-edge technology solutions. About the Role We are seeking a versatile and proactive HR Generalist to join our growing startup team. This is an exciting opportunity for an HR professional who thrives in a fast-paced environment and wants to play a pivotal role in building our people operations from the ground up. You'll work closely with our COO and leadership team to develop scalable HR processes, support our talented workforce, and enable rapid organizational growth. Key Responsibilities Talent Acquisition & Recruitment ● Lead end-to-end recruitment processes for technical and non-technical roles ● Partner with hiring managers to define job requirements and candidate profiles ● Source, screen, and interview candidates using various recruitment channels ● Manage candidate experience and maintain strong talent pipelines ● Coordinate comprehensive interview processes including technical assessments ● Build relationships with external recruitment agencies and talent partners Employee Relations & Engagement ● Serve as primary point of contact for employee queries and concerns ● Foster positive workplace culture and employee engagement initiatives ● Conduct new employee onboarding and orientation programs ● Facilitate regular check-ins, feedback sessions, and stay interviews ● Manage employee grievances and conflict resolution processes ● Organize team events, offsites, hackathons, and cultural activities HR Operations & Compliance ● Maintain accurate employee records and HR documentation systems ● Ensure compliance with Indian labor laws and statutory requirements ● Manage payroll coordination, benefits administration, and leave management ● Develop and update HR policies, procedures, and employee handbook ● Handle statutory compliance including PF, ESI, professional tax, and other requirements ● Coordinate with external HR service providers and consultants Performance Management & Development ● Design and implement performance review processes and frameworks ● Support managers in setting goals, conducting reviews, and development planning ● Identify training needs and coordinate professional development programs ● Create career progression frameworks and succession planning processes ● Support employee recognition and reward programs Strategic HR Planning ● Partner with leadership on organizational design and workforce planning ● Develop HR metrics and analytics to support data-driven decisions ● Support scaling initiatives and rapid team growth requirements ● Contribute to company culture development and employer branding ● Assist in building out new functions and departments as the company grows What We're Looking For Required Qualifications ● 3-5 years of experience in HR generalist roles, preferably in tech startups or fast-growing companies ● Bachelor's degree in Human Resources, Business Administration, or related field ● Strong knowledge of Indian labor laws and statutory compliance requirements ● Experience with end-to-end recruitment and talent acquisition processes ● Excellent written and verbal communication skills in English and local languages ● Proficiency with HR management systems, recruitment platforms, and productivity tools ● Strong organizational skills and attention to detail Preferred Qualifications ● Master's degree in HR, MBA, or relevant advanced certification ● Experience in software/technology companies or manufacturing industry ● Knowledge of remote work policies and distributed team management ● Experience with HR analytics and metrics-driven decision making ● Background in employee engagement and culture building initiatives ● Familiarity with startup scaling challenges and growth-phase HR needs Personal Attributes ● Versatile: Comfortable wearing multiple hats and adapting to changing priorities in a startup environment ● People-focused: Genuine passion for supporting employees and creating positive workplace experiences ● Proactive: Self-starter who can identify opportunities and take initiative without constant direction ● Collaborative: Excellent interpersonal skills and ability to work effectively with all levels of the organization ● Growth-minded: Excited about building HR processes from scratch and scaling with company growth ● Problem-solver: Creative approach to HR challenges with strong critical thinking skills ● Confidential: High level of discretion and ability to handle sensitive information appropriately What We Offer ● Competitive salary based on experience and expertise ● Opportunity to build the HR function in a growing technology company ● Direct collaboration with leadership team and significant impact on company culture ● Flexible work environment with remote work options ● Professional development opportunities and career growth potential ● Chance to work with cutting-edge technology solving real industry challenges ● Collaborative and innovative work environment with a passionate team Show more Show less

Training & Implementation Manager Location: Gujarat Company: Novatro Reports to: CEO About Novatro Novatro is an innovative software company developing an AI-powered Intelligent Manufacturing Platform designed for medium-large manufacturing companies. Based in Rajkot, India, we're a growing and collaborative team passionate about using technology to revolutionize manufacturing operations. We're on a mission to drive efficiency and growth through cutting-edge technology solutions. About the Role We are seeking a dynamic and experienced Training & Implementation Manager to join our growing team and lead the successful deployment of our AI-powered manufacturing platform to clients. This is a critical role that bridges the gap between our innovative technology and client success, ensuring smooth onboarding, comprehensive training, and seamless implementation across diverse manufacturing environments. You'll work closely with our product, sales, and customer success teams to deliver exceptional client experiences and drive adoption of our platform. Key Responsibilities Client Implementation & Onboarding Lead end-to-end implementation projects for new clients across various manufacturing sectors Develop and execute customized implementation plans based on client requirements and manufacturing processes Coordinate with technical teams to ensure platform configuration aligns with client specifications Manage implementation timelines, milestones, and deliverables to ensure on-time project completion Conduct comprehensive system setup, data migration, and integration testing Facilitate go-live activities and provide post-implementation support Training Program Development & Delivery Design and develop comprehensive training curricula for different user personas (operators, managers, executives) Create training materials including user manuals, video tutorials, quick reference guides, and interactive workshops Deliver engaging training sessions through various formats: in-person, virtual, and hybrid approaches Customize training content based on client industry, manufacturing processes, and technical proficiency levels Establish training assessment methods and certification programs to ensure knowledge retention Continuously update training materials based on platform updates and client feedback Client Relationship Management Serve as primary point of contact during implementation and training phases Build strong relationships with client stakeholders at all organizational levels Conduct regular check-ins and progress reviews with client teams Identify and address implementation challenges proactively Gather client feedback and requirements for platform improvements Ensure high levels of client satisfaction and successful platform adoption Change Management & Process Optimization Assess client organizational readiness and develop change management strategies Help clients optimize their manufacturing processes to leverage platform capabilities Facilitate workshops on best practices and industry standards Support clients in establishing new workflows and operational procedures Provide guidance on KPI tracking and performance measurement using the platform Documentation & Knowledge Management Maintain comprehensive implementation and training documentation Develop standard operating procedures for common implementation scenarios Create and maintain a knowledge base for internal and client use Document lessons learned and best practices from each implementation Establish feedback loops to continuously improve implementation and training processes Cross-functional Collaboration Work closely with product development teams to communicate client requirements and feedback Collaborate with sales teams during pre-sales technical discussions and demos Partner with customer success teams to ensure smooth handoff post-implementation Coordinate with support teams to address technical issues during implementation Provide input on product roadmap based on client implementation experiences What We're Looking For Required Qualifications 4-6 years of experience in software implementation, training, or client success roles Bachelor's degree in Engineering, Business Administration, or related technical field Strong background in manufacturing processes and industrial operations Experience with enterprise software implementations and project management Proven track record of designing and delivering technical training programs Excellent presentation and communication skills in English and local languages Strong analytical and problem-solving abilities Proficiency with project management tools and methodologies Preferred Qualifications Master's degree in Engineering, MBA, or relevant advanced certification Experience with AI/ML platforms, IoT systems, or manufacturing execution systems (MES) Background in industrial engineering, operations management, or manufacturing consulting Certification in project management (PMP, Agile, Scrum) or training methodologies Experience working with medium to large manufacturing companies Knowledge of industry standards and compliance requirements in manufacturing Familiarity with data analytics and business intelligence tools Personal Attributes Client-focused: Passionate about delivering exceptional client experiences and driving successful outcomes Technical aptitude: Comfortable working with complex software platforms and technical concepts Adaptable: Thrives in diverse manufacturing environments and can quickly understand different industry processes Detail-oriented: Strong attention to detail in planning, execution, and documentation Leadership: Ability to guide and influence client teams through change and adoption processes Problem-solver: Creative approach to implementation challenges with strong critical thinking skills Collaborative: Excellent interpersonal skills and ability to work effectively with diverse stakeholders Growth-minded: Excited about scaling implementation processes and contributing to company growth What We Offer Competitive salary based on experience and expertise Opportunity to work with cutting-edge AI and manufacturing technology Direct impact on client success and company growth Travel opportunities to work with clients across different manufacturing sectors Flexible work environment with remote work options Professional development opportunities and career growth potential Collaborative and innovative work environment with a passionate team Chance to build implementation and training processes from the ground up How to Apply Please send your resume along with a brief cover letter explaining why you're interested in this role and how your experience aligns with our needs. Include specific examples of successful implementations or training programs you've led, particularly in manufacturing or technical environments. Subject line: "Training & Implementation Manager Application - [Your Name]" Email: careers@novatro.ai Show more Show less

Location: India (Remote with travel in India and occasional international travel) Type: Full-time On-call: Yes (rotational) About the Role We’re in the midst of a major infrastructure evolution — transitioning our infrastructure to AWS — and we’re looking for a Site Reliability Engineer (SRE) to help us finish strong and scale confidently as more customers come onboard. You’ll join at a critical moment: our core infrastructure is Dockerised , our apps are built in Rails , and we’re using hosted development environments to stay efficient and secure. As an SRE, you’ll take ownership of security, SLAs, and infrastructure cost optimisation , ensuring that what we build is not just reliable — but also secure, scalable, and efficient. Key Responsibilities Drive the completion of our Render-to-AWS migration , bringing experience and sharp execution to the table. Maintain and scale Dockerised applications in AWS using best practices for security, performance, and uptime. Implement and uphold SLAs for infrastructure and services, and build the systems to monitor them. Ensure infrastructure security across environments, including hosted development environments. Take responsibility for infrastructure cost control , including budgeting, usage reporting, and optimisation. Manage and evolve Infrastructure as Code using Terraform . Participate in a rotating on-call schedule ; take ownership of incident response and reliability metrics. Collaborate with engineering, product, and customer teams to support fast-moving development and deployments. Be willing to travel within India (and sometimes internationally) for team syncs or strategic projects. Required Qualifications 3+ years of experience in SRE, DevOps, or Infrastructure roles. Proven experience deploying and operating systems in AWS at scale. AWS certifications (valid and current) — such as Solutions Architect, SysOps Admin, or DevOps Engineer — are mandatory and will be verified. Experience with Terraform or similar IaC tooling. Hands-on experience managing Dockerised applications in production. Solid understanding of cloud security, observability, and high availability design . Experience optimising cloud infrastructure costs . Comfort with scripting languages (e.g., Bash, Python). Ability to work independently and remotely, with strong communication skills. Nice to Have Experience with Ruby on Rails , Postgres , Sidekiq , Redis , and Headless Chrome . Familiarity with CI/CD tooling and hosted development environments . Golang experience Exposure to fast-paced SaaS or startup environments. Exclusivity & Background Checks This is a strictly full-time and exclusive role . By accepting this position, you agree not to engage in any other form of employment, freelance work, consulting, or business activity — paid or unpaid — during your tenure with Novatro. We take this commitment seriously. Any breach of exclusivity will result in immediate termination. All offers of employment are contingent upon the successful completion of comprehensive background checks , including verification of identity, employment history, certifications, and references. Show more Show less