Business Analyst

FreightFox

analytical engine

solving problems with data

Key Responsibilities

1. Business Understanding & Process Mapping

• Partner with stakeholders to understand core operational processes, dependencies, and bottlenecks.
• Map and document “As-Is” and “To-Be” workflows across logistics, SCM, and manufacturing functions.
• Identify automation and digitization opportunities that can enhance speed, visibility, and accuracy.

2. Data Analysis & Insight Generation

• Gather, clean, and analyze datasets from multiple systems to identify trends, inefficiencies, and performance drivers.
• Build and maintain

  BI dashboards (Power BI / Tableau)

  and reports to track KPIs across operations, customer delivery, and cost optimization.
• Present insights that guide business decisions — from process redesign to product enhancements.

3. Requirement Gathering & Solution Design

• Work with cross-functional teams to define business needs and translate them into

  clear, structured requirements

  for development.
• Draft

  BRDs, FRDs, and user stories

  that reflect measurable outcomes.
• Collaborate with product and tech teams during UAT and deployment to ensure solutions align with expectations.
• Design and Deliver Solutions to customers with strong support and lead Change Management with Customer Support Teams at the customer's end.

4. ERP & System Enablement

• Support ERP or related platform implementations by aligning configurations with process logic.
• Validate data accuracy, process flows, and system usability through real-time testing and feedback loops.

5. Performance Measurement & Continuous Improvement

• Monitor post-implementation performance and adoption.
• Recommend data-backed improvements to drive ROI, efficiency, and customer satisfaction.

Qualifications

• Bachelor’s or Master’s degree in

  Engineering, Business, Information Systems

  , or related discipline.

• 1–5 years of experience

  as a

  Business Analyst / Data Analyst / Process Analyst

  , preferably in

  logistics, manufacturing, or supply chain

  .
• Proven track record of working in

  startup or fast-paced environments

  .
• Experience in

  ERP implementation or process automation

  projects is a strong advantage.

Skills & Competencies

• Deep understanding of

  logistics, SCM, or manufacturing workflows

  .
• Strong proficiency in

  Excel (advanced), Power BI, or Tableau

  .
• Hands-on experience with

  data modeling, KPIs, and performance dashboards

  .
• Familiarity with

  ERP, WMS, CRM, or similar systems

  .
• Excellent

  requirement documentation, process mapping, and analytical skills

  .
• Knowledge of

  Agile collaboration tools

  (Jira, Confluence) preferred.
• Strong business acumen with the ability to connect data to decision-making.
• Self-driven, curious, and comfortable navigating ambiguity.

Traits We Value

• Analytical & Curious:

  You question the status quo and use data to find better ways.

• Detail-Oriented:

  You love structured problem-solving and crisp documentation.

• Collaborative:

  You work seamlessly across business and tech teams.

• Outcome-Focused:

  You translate insights into measurable impact.

• Adaptable:

  You thrive in a dynamic, startup ecosystem.

• Customer-First:

  You think of value creation before deliverables.

What You’ll Get

• A front-row seat in a

  high-growth startup

  shaping India’s logistics transformation.
• Opportunities to

  build analytical frameworks

  and influence key business decisions.
• A collaborative environment with

  leaders who value innovation and ownership

  .
• Competitive compensation and

  ESOPs

  for long-term contributors.
• The freedom to

  create meaningful change

  — from data to decision.

About FreightFox

FreightFox

data, operations, and digital transformation