Product Owner

Product Owner / Business Analyst

Key Responsibilities

• Data Analysis & Insights:

  Leverage customer and operational data to uncover trends by analyzing customer and platform datasets. Measure product performance and identify opportunities to optimize workflows. Design and maintain accurate dashboards and reports that transform raw data into actionable insights, empowering teams to improve operational efficiency, enhance the customer experience, and drive measurable business growth.

• Business & Requirement Analysis

  : Collaborate with stakeholders to capture needs, pain points, and expected outcomes; map “As-Is” vs. “To-Be” processes; and translate requirements into user stories, functional specifications, and acceptance criteria.

• Product Ownership

  : Own and prioritize the product backlog, manage the full lifecycle from

  concept → MVP → implementation → scale-up

  , and lead sprints to deliver measurable business value in efficiency, cost optimization, and process improvements.

• ERP Implementation & Solution Design

  : Drive end-to-end ERP implementation and related system integrations (SCM, WMS, CRM), designing scalable workflows, data flows, and ensuring compliance with industry standards.

• Collaboration & Governance

  : Act as a bridge between business and technical teams, communicate roadmaps and priorities, maintain documentation and change controls, and ensure delivery aligns with KPIs, success metrics, and business expectations.

Qualifications

• Bachelor’s/Master’s degree in Business Administration, Engineering, Information Systems, or a related field.
• 3–8 years of experience as a Product Owner, Business Analyst, or similar role preferably in manufacturing, logistics, or supply chain management.
• Proven track record of working in startup environments or dynamic, fast-paced organizations.
• Hands-on experience in ERP development/implementation and exposure to 0–1 product building.

Skills & Competencies

• Strong understanding of manufacturing, logistics, and supply chain workflows.
• Familiarity with ERP, SCM, WMS, CRM, and IoT systems.
• Knowledge of APIs, system integrations, and data modeling.
• Proficiency in BI and analytical tools (e.g., Power BI, Tableau, Excel advanced functions) is must.
• Ability to analyze complex processes, identify gaps, and design optimized solutions.
• Data-driven mindset with capability to validate KPIs and business outcomes.
• Excellent documentation, presentation, and stakeholder management skills.
• Ability to balance business priorities and technical constraints.
• Experience with Agile methodologies, backlog management tools (Jira, Azure DevOps, Confluence).
• Knowledge of requirement gathering methods (workshops, interviews, user observation).
• Startup mindset with adaptability, ownership, and focus on results.
• Strong negotiation skills and ability to manage multiple priorities.

Traits We Value

mindset matters as much as skillset

• Doer, Not Just a Thinker

  : You believe in action and problem-solving — less about gyan and more about samadhan.

• Passionate About Data

  : You see data as a storytelling tool, uncovering patterns and insights that drive impactful decisions.

• Passionate About Technology

  : You care about building scalable, robust solutions to solve complex logistics and supply chain challenges.

• Hands-On & Curious

  : You experiment, iterate quickly, and validate ideas through real-world application.

• Customer-Obsessed

  : You think deeply about the end-user experience and aim to deliver products that add value and delight.

• Collaborative Yet Independent

  : You take ownership end-to-end while thriving as a team player in a high-energy startup environment.

• Adaptable & Resilient

  : You embrace change, thrive in uncertainty, and keep pushing forward despite constraints.

About Us

At FreightFox, we’re not just moving freight — we’re reimagining the future of logistics for India’s manufacturing enterprises. As a bold tech start-up in the B2B logistics space, we thrive on innovation, speed, and data-driven possibilities that are transforming the way freight works in India.

We’re a young, energetic team obsessed with one thing: delivering an exceptional customer experience. For us, customer satisfaction isn’t just a goal — it’s the ultimate measure of success. Every solution we build, every process we design, and every line of code we write is aimed at creating a seamless journey for our clients.

Join us in our high-energy, fast-paced start-up environment, where your ideas will matter, your impact will be visible, and your work will directly shape the future of industrial logistics. If you’re excited about building groundbreaking products, challenging the status quo, and making logistics smarter — then you’ll fit right in at FreightFox.