Position Overview: We are looking for a proactive and detail-oriented Customer Support Executive - Partner Communications to join our mission-driven team at FreightFox. This role will be crucial in driving the seamless onboarding of transporters onto our platform and ensuring all necessary documentation is collected, verified, and maintained with precision. You will be the first point of contact for new transporters, playing a key role in building long-term, trusted partnerships through efficient processes and clear communication. Key Responsibilities: Manage end-to-end onboarding of new transporters with speed, accuracy, and clarity. Collect, review, and reconcile all required transporter documentation (licenses, compliance docs, agreements, etc.) during the onboarding process. Maintain up-to-date records of transporter documentation in internal systems. Ensure timely follow-ups with transporters for any pending or incorrect documents. Collaborate closely with internal teams (Sales, Operations, Legal) to ensure a smooth onboarding experience. Educate transporters on platform usage, operational procedures, and compliance expectations. Identify process bottlenecks in onboarding/documentation and recommend improvements. Act as a liaison for transporter-related queries and resolve issues promptly. Qualifications: Bachelor s degree in Business, Logistics, Operations, or a related field. 1-3 years of experience in onboarding, documentation management, or partner coordination roles (logistics or supply chain industry preferred). Familiarity with KYC, compliance, and vendor documentation processes. Strong organizational and follow-up skills with great attention to detail. Excellent communication skills (verbal and written) in English and Hindi/regional languages. Comfortable using digital tools such as Google Workspace, CRM systems, and documentation portals. Experience in startups or fast-paced environments is a plus. Skills: A high-energy, innovative work environment in a growing tech-driven logistics company. Opportunity to own and improve transporter onboarding and documentation processes. Competitive salary with stock options as part of our early-stage startup culture. A collaborative, ambitious team where your ideas and work make a real impact. What We Offer: A high energy environment where you ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. A chance to become a part of the early team of a budding start-up and help shape its growth path. Competitive Package Stocks - Be part of the early-stage startup and benefit financially from the company s growth. Last and the most important - Build and run your own high performance Ninja tech team! About Us: FreightFox is a technology start-up in the Indian B2B Logistics space focussed on Manufacturing Enterprises. We aim to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities! We are a team of young people who believe that customer satisfaction is the ultimate measure of success, and our entire team is dedicated to delivering a seamless experience to our clients. Join our dynamic and fast-paced start-up, where you will have the opportunity to make a significant impact and shape the future of our products in the Industrial Logistics space. Apply now and lets create something amazing together!

Position Overview: We are looking for a talented and experienced Senior Content Writer to join our marketing team. This role requires a content strategist who can craft compelling long-form content, including website content, blogs, case studies, whitepapers, newsletters, social media posts, offline collaterals and thought leadership articles. The ideal candidate should have a strong grasp of the logistics and supply chain industry and a willingness to deeply understand the domain. Key Responsibilities: Develop high-quality, research-driven long-form content that aligns with FreightFox s brand voice and business objectives Write and edit engaging blog posts, industry insights, case studies, social media posts, website content and whitepapers to establish FreightFox as a thought leader in logistics Create content for newsletters that provide valuable insights and updates to FreightFox s audience Create and oversee the development of offline marketing collaterals, including brochures, standees, leaflets, and other print materials Collaborate with internal teams (marketing, customer success, product) to extract valuable insights and translate them into compelling narratives Research and analyze market trends, competitor content, and industry developments to craft impactful and data-backed stories Work closely with designers to develop visually appealing content assets for blogs and reports Ensure content is optimized for SEO and follows best practices in content marketing Publish content on the respective channels such as social media, email marketing tools, website etc Monitor and manage Online Reputation Management (ORM) by tracking brand mentions, engaging with relevant discussions Maintain consistency in tone, style, and messaging across all written materials Qualifications: 3-5 years of experience in content writing, preferably in B2B logistics, supply chain, SaaS, or technology domains Exceptional writing, editing, and storytelling skills with the ability to simplify complex concepts Strong research and analytical skills to create data-driven content Experience in writing long-form content such as whitepapers, reports, and case studies and short form such as social media posts, ad copies etc Knowledge of SEO best practices and experience with content optimization Ability to work independently while collaborating with cross-functional teams Familiarity with CMS platforms, content marketing tools, and analytics is a plus What We Offer: A high energy environment where you ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. A chance to become a part of the early team of a budding start-up and help shape its growth path. Competitive Package Stocks - Be part of the early-stage startup and benefit financially from the company s growth. Last and the most important - Build and run your own high performance Ninja tech team! About Us: FreightFox is a technology start-up in the Indian B2B Logistics space focussed on Manufacturing Enterprises. We aim to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities! We are a team of young people who believe that customer satisfaction is the ultimate measure of success, and our entire team is dedicated to delivering a seamless experience to our clients. Join our dynamic and fast-paced start-up, where you will have the opportunity to make a significant impact and shape the future of our products in the Industrial Logistics space. Apply now and lets create something amazing together!

Role Overview: We are seeking a dynamic and results-oriented Digital Marketing Consultant to spearhead our digital lead generation initiatives. This role demands a strategic thinker with hands-on expertise in digital advertising, account-based marketing (ABM), SEO, email campaigns, and webinar management. The ideal candidate will be instrumental in driving our online presence and generating high-quality leads. Key Responsibilities: Digital Advertising & Campaign Management Plan, execute, and optimize paid campaigns on platforms like LinkedIn and Google Ads. Develop and manage ABM strategies to target key enterprise accounts effectively. Monitor campaign performance, adjust strategies based on analytics, and ensure alignment with budget and ROI goals Email Marketing & Lead Nurturing Design and implement targeted email campaigns to engage prospects and nurture leads through the sales funnel. Segment audiences, personalize content, and utilize automation tools to enhance campaign effectiveness. Webinars & Virtual Events Organize and promote webinars, virtual conferences, and other online events to showcase FreightFoxs expertise. Collaborate with internal teams and external partners to develop compelling content and drive attendance. SEO & Website Management Oversee on-page and off-page SEO strategies to improve organic search rankings. Utilize tools like Google Analytics to monitor website traffic, user behavior, and conversion metrics. Implement website optimizations to enhance user experience and lead generation. Work with tech team to update pages, landing pages, blogs and content Optimize conversion paths: CTAs, form placements, user flows Reporting & Analytics Monitor performance via Google Analytics, Google Search Console and other analytics tools Develop and maintain comprehensive dashboards to track key performance indicators (KPIs) across all digital channels. Analyze campaign data to derive actionable insights and inform strategic decisions. Qualifications Bachelors degree in Marketing, Business, or a related field. 3-5+ years of experience in digital or performance marketing, preferably in the B2B domain, for a high ACV product Proficiency in digital advertising platforms (LinkedIn Ads, Google Ads), SEO tools, and marketing automation software. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and project management abilities. Work Location: This role is available on a remote basis , but is open only to candidates residing in India. About FreightFox: FreightFox is a leading logistics and supply chain solutions provider, revolutionizing the freight procurement & management space with data-driven intelligence and technology. We are on a mission to enhance efficiency, transparency, and cost optimization in logistics, empowering businesses with smarter freight strategies.