Associate Vice President Product Management

About IKS Health

IKS Health enables the enhanced delivery of exceptional healthcare for today’s practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare — spanning administrative, clinical, and operational burdens — so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we’re creating transformative value in healthcare and empowering clinicians to build healthier communities.

About the Role

Product Manager

simplify and automate the prior auth journey

Key Responsibilities

Product Ownership – Prior Authorization & Access

• Define product roadmap and vision for

  prior authorization

  workflows within patient access.
• Own and evolve front-end tools that support scheduling, eligibility checks, benefits verification, and prior auth.
• Work closely with clinical and RCM teams to identify bottlenecks and user pain points in the

  pre-visit experience

  .

UX & Front-End Experience

• Partner with design and engineering to build

  intuitive, user-centric front-end products

  for patient access teams.
• Ensure a

  seamless experience across web portals and internal systems

  (scheduler dashboards, verification tools).
• Drive the use of best practices in

  usability, accessibility

  , and system performance.

Cross-Functional Collaboration

• Collaborate with

  clinical operations, payer teams, engineering, design, and data

  to define functional and technical product specs.
• Translate business requirements into detailed product stories and acceptance criteria.
• Lead product backlog grooming, sprint planning, and product release processes in Agile environments.

Analytics & Optimization

• Define key product metrics around

  authorization turnaround time, patient leakage, conversion rates

  , and operational efficiency.
• Use data insights and feedback loops to

  iteratively enhance the user experience

  and optimize workflows.
• Ensure products are compliant with

  HIPAA and payer-specific requirements

  (if US-focused).

Qualifications

Must-Have

• 10 –13 years of experience in

  healthcare product management

  , with direct exposure to

  patient access, front-end workflows, or RCM

  .
• Deep understanding of

  prior authorization processes

  , payer-provider interactions, and eligibility workflows.
• Strong experience in leading

  front-end digital product development

  (UI/UX, dashboards, portals).
• Excellent analytical skills; ability to translate complex workflows into usable digital tools.
• Experience working in

  Agile teams

  with designers, engineers, and healthcare SMEs.

Preferred

• Experience in building or integrating prior auth tools (e.g., Availity, Change Healthcare, Experian, Epic).
• Familiarity with

  HL7, FHIR

  , or healthcare interoperability standards.
• Background in clinical operations, revenue cycle management, or working with US healthcare providers.
• Strong documentation, stakeholder engagement, and communication skills.
• Tools: JIRA, Confluence, Figma, Mixpanel, FullStory, etc.

Key Attributes

• Innovation-Driven: Proven ability to drive new ideas from concept to execution; comfortable working in 0–1 product environments.
• Excellent Communication & Presentation Skills: Can articulate complex problems and solutions clearly to both technical and non-technical audiences.
• Stakeholder Management: Skilled in aligning diverse internal and external stakeholders across product, engineering, clinical, commercial, and leadership teams.
• SaaS Product Expertise: Experience in launching and scaling successful B2B SaaS healthcare products, with measurable impact.
• Front-End Product Leadership: Strong sense of design, usability, and user empathy; capable of translating user needs into intuitive front-end experiences.
• Domain Knowledge – Patient Access & Prior Auth: Deep understanding of pre-visit workflows including eligibility, benefits verification, and prior authorization.
• Commercialization Focus: Ability to define product value propositions, support go-to-market strategy, and contribute to pricing and ROI modeling.
• Data-Driven Decision Making: Uses user research, metrics, and analytics tools to inform product decisions and continuous improvement.
• Execution-Oriented: Can independently drive outcomes in a fast-paced, ambiguous environment; highly organized and detail-focused.
• Cross-Functional Collaboration: Track record of working with engineering, design, clinical, sales, and ops to ship quality products on time.

You’re a Great Fit If You

• Have worked on healthcare access or RCM solutions, especially related to

  pre-authorization

  and

  scheduling

  .
• Think from both the user’s and the business’s perspective — balancing usability, compliance, and impact.
• Have a deep sense of ownership and care about simplifying healthcare experiences for patients and providers.

What We Offer

• High-impact ownership in shaping critical patient-facing workflows.
• Opportunity to work with a growing, mission-driven team in the healthcare innovation space.
• Access to real-world challenges in

  US healthcare transformation