Warehouse Operations Manager

Job Title: Warehouse Operations Manager – (Retail Division)

Department: Operations / Supply Chain
Location: Gwalior, Madhya Pradesh
Reports To: Founder / Operations Head

Job Summary

HomeEssentials, a rapidly growing home improvement retail brand, is looking for an experienced and hands-on Warehouse Operations Manager to oversee and optimize warehouse and retail supply chain operations.
The role involves managing inventory, ensuring smooth order fulfillment to retail outlets and online channels, implementing efficient warehouse processes, and leveraging WMS tools for operational excellence.

The ideal candidate has a strong background in retail warehouse operations, understands WMS systems, and can build scalable, efficient processes to support a fast-growing retail business.

Key Responsibilities1. Daily Warehouse Operations

• Supervise end-to-end warehouse activities — receiving, storage, picking, packing, and dispatch.
• Maintain an organized, space-optimized warehouse layout aligned with retail stock movement.
• Ensure accuracy, quality, and timeliness in all inbound and outbound shipments.
• Coordinate deliveries to retail stores, distributors, and online customers.

2. Inventory & WMS Management

• Maintain accurate, real-time inventory data through Warehouse Management Systems (WMS) and/or POS software.
• Conduct routine cycle counts and stock audits; investigate and resolve discrepancies.
• Implement stock control principles such as FIFO, SKU labeling, and reorder points.
• Collaborate with purchasing, retail, and merchandising teams to forecast inventory needs.

3. Process Setup & Continuous Improvement

• Design, implement, and document standardized warehouse processes.
• Recommend and deploy systems or tools (e.g., barcode scanners, WMS modules) for efficiency and accuracy.
• Continuously analyze operations and suggest improvements in product placement, workflow, and picking accuracy.

4. Team Management

• Lead and mentor a small team of warehouse and logistics staff.
• Train team members in retail-focused inventory handling, packing, and dispatch processes.
• Foster a performance-driven, safety-first culture across all warehouse activities.

5. Safety, Maintenance & Compliance

• Ensure compliance with all warehouse safety and hygiene standards.
• Oversee maintenance of warehouse equipment, vehicles, and tools.
• Implement effective waste management and recycling practices.

6. Coordination & Reporting

• Coordinate closely with retail, procurement, and sales teams to align inventory with demand.
• Provide management with regular reports on stock levels, order fulfillment, and operational KPIs.
• Track and report key warehouse metrics including accuracy, dispatch time, and space utilization.

Qualifications & Skills

Education:

• Bachelor’s degree or diploma in Logistics, Supply Chain, Business Management, or a related field.
• Equivalent hands-on experience in retail warehouse management may be considered.

Experience:

• 4–9 years of experience in retail warehouse, logistics, or inventory management.
• Experience with Warehouse Management Systems (WMS) and/or POS systems.
• Background in retail or e-commerce operations preferred.
• Prior experience in a startup or fast-scaling retail environment is a plus.

Technical Skills:

• Proficiency in WMS software, Microsoft Excel, and Google Sheets.
• Solid understanding of inventory management and stock control principles.
• Familiarity with retail fulfillment, vendor coordination, and dispatch tracking.

Soft Skills:

• Strong analytical and problem-solving abilities.
• Hands-on leadership with a process-driven mindset.
• Excellent communication, coordination, and people management skills.
• Adaptability in a dynamic, growth-oriented retail environment.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person